Smart Suites, Ascend Hotel Collection

2.5 star property
Hotel near Lake Champlain in South Burlington

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Smart Suites, Ascend Hotel Collection

Library
Exterior
Reception
Lobby sitting area
Suite, Multiple Beds, Non Smoking | Bathroom

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast included
  • Pet-friendly
    Pet-friendly
  • Air conditioning
    Air conditioning
  • Gym
    Gym
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi

Explore the area

Map
1700 Shelburne Rd, South Burlington, VT, 05403
  • Magic Hat Brewery
    5 min walk
  • Overlook Park
    4 min drive
  • Shelburne Farms
    6 min drive
  • Burlington, VT (BTV-Burlington Intl.)
    8 min drive

Room options

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking (Studio)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Similar properties

About the area

South Burlington

Close to airport.A stay at this hotel places you within half a mile (1 km) of Lake Champlain and 6 miles (10 km) of Shelburne Farms. Champlain College and University of Vermont are also within 6 miles (10 km).

What's nearby

  • Champlain College - 7 min drive - 5.9 km
  • University of Vermont - 7 min drive - 6.1 km
  • Church Street Marketplace - 8 min drive - 6.8 km
  • University of Vermont Medical Center - 9 min drive - 6.6 km
  • Waterfront Park - 9 min drive - 7.4 km

Getting around

  • Burlington Union Station - 12 min drive
  • Burlington Intl. Airport (BTV) - 8 min drive

Restaurants

  • ‪McDonald's - ‬18 min walk
  • ‪Olive Garden - ‬2 min drive
  • ‪Burlington Bagel Bakery & Cafe - ‬2 min drive
  • ‪Panera Bread - ‬16 min walk
  • ‪Buffalo Wild Wings - ‬3 min drive

About this property

Smart Suites, Ascend Hotel Collection

Hotel near Lake Champlain in South Burlington
There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi. Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 646 square feet (60 square meters) and includes conference space. A 24-hour fitness center, a terrace, and barbecue grills are also featured at the business-friendly Smart Suites, Ascend Hotel Collection. Self parking is free.

This South Burlington hotel is smoke free.

  • 81 guestrooms or units
  • 4 levels
  • 646 sq ft of conference space
  • 60 sq m of conference space
  • Continental breakfast (free)
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
Smart Suites, Ascend Hotel Collection offers 81 accommodations with complimentary bottled water and coffee/tea makers. These individually furnished accommodations have separate sitting areas. Televisions come with premium cable channels. Guests can make use of the in-room full-sized refrigerators/freezers and microwaves.

This South Burlington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered on request and hair dryers can be requested.

Languages

English

Property amenities

Family friendly

  • Children's games
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Full-sized refrigerator
  • Laundry facilities
  • Microwave
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends

Things to do

  • 24-hour fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Raised toilet seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Cable channels
  • Premium channels
  • TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Free rollaway beds
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Free bottled water
  • Freezer
  • Ice maker
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Desk
  • Desk chair
  • Free local calls
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 50.0 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50.0 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at Smart Suites, Ascend Hotel Collection.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Smart Suites Hotel South Burlington
Smart Suites South Burlington
Smart Suites
Smart Hotel South Burlington
Smart Suites
Smart Suites, Ascend Hotel Collection Hotel
Smart Suites, Ascend Hotel Collection South Burlington
Smart Suites, Ascend Hotel Collection Hotel South Burlington

Smart Suites, Ascend Hotel Collection Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 516 out of 1012 reviews" "
Rating 8 - Good. 326 out of 1012 reviews" "
Rating 6 - Okay. 93 out of 1012 reviews" "
Rating 4 - Poor. 46 out of 1012 reviews" "
Rating 2 - Terrible. 31 out of 1012 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Mary E.

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Arrived at this hotel for an overnight stay with two pair of sneakers and left with one pair. Knew I had brought two pairs, but waited to get home, after traveling for a month, to confirm that my sneakers had been stolen from my bag in the hotel room. BRAND NEW Brooks sneakers. Back in Burlington, I stopped by the hotel to let them know they have a thief on their staff. Representative at desk told me someone would contact me (it seemed they wanted to look somewhere for my sneakers, even though I explained that the sneakers were most definitely stolen…I had already asked for a key to re-enter the room the morning I checked out-when I got to my car and realized one pair of sneakers was missing.) I will NEVER use this hotel again. Hopefully whoever stole my sneakers is getting good use from them. Perhaps I'm lucky that something more valuable wasn't stolen, but it's disconcerting that Delta has no response to the fact that I was a target of a thief on their staff. 1028 characters
Stayed 1 night in Aug 2024

6/10 Okay

Raymond

Travelled with family
Liked: Cleanliness, staff & service
It was convenient to shopping, food, ect. It wasn't worth the money I spent
Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Would not stay again
We only stayed one night. Bed was not comfortable and there were bugs in the room.
Stayed 1 night in Aug 2024

10/10 Excellent

Pedro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍👍👍👍👍
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
The room assigned to us was dirty. Cigarette ash on windowsill, crumbs on nightstand, ugly stained chair, and ripped up furniture. The front desk changed our room, and it was a tad better, but the furniture was so filthy and ripped up by dogs, I had to put a sheet on the chair to sit. I will never stay here again. And had to pay $280 per night.
Stayed 2 nights in Aug 2024

6/10 Okay

Darcy

Travelled with family and small children
Liked: Cleanliness, staff & service
The staff was great and friendly but the room they put me in was not clean my bed sheet had dried blood stain on it and the jetted tub had staines in it and was dirty. And the Jett’s would not work and a cubbies door would not close it stayed cracked open. I was affected by the storm and had to stay in a hotel room over night. I had no power at home.
Stayed 1 night in Aug 2024

4/10 Poor

Philip

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The property was not very clean. The towels in the rooms had dirt on them. The corridors had a bad smell, maybe from old carpets. No air conditioning in the living room, only in the bedroom. The temperature in the living room was 80F. The breakfast was good. Parking was plenty. The area was safe. Very pricey given the above property quality.
Stayed 1 night in Aug 2024

8/10 Good

Barbie

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
room needs reno
Stayed 1 night in Aug 2024

10/10 Excellent

Amy

Travelled with partner
Liked: Staff & service
Disliked: Amenities
The Room smelled really moldy and there was no exhaust fan in the bathroom.
Stayed 3 nights in Aug 2024

10/10 Excellent

Nancy L

Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Pretty good
Comfortable bed. Foldout sofa was adequate. Pillows were needed night 1 but unavailable according to front desk. Very nice staff. Dog friendly but had to pay 50$ per night. Lots of restaurants in the area. Close to highway. Breakfast was lackluster. I would book this place again.
Stayed 2 nights in Aug 2024

2/10 Terrible

Stanislawa

Stayed 2 nights in Aug 2024

10/10 Excellent

Jacinthe

Travelled with family
Liked: Cleanliness, staff & service
The staff was very helpful. However we feel this hotel would benefit from a bit of ‘love’ - it could improve in cleanliness (old rugs could be removed , area behind sofa bed in room was dirty, etc). Breakfast was ok but ‘ordinary’
Stayed 1 night in Aug 2024

4/10 Poor

M Anthony

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Not so great
I am surprised that Hilton has their name associated with this hotel. The property is run down and needs a complete refresh. The carpeting is dirty and stained, furniture in the rooms and lobby are thread bare. Breakfast was mediocre at best, with little selection. For the price point, I expected more.
Stayed 1 night in Jul 2024

6/10 Okay

Gregory

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

8/10 Good

Barbara

Stayed 1 night in Jul 2024

10/10 Excellent

janet

Stayed 1 night in Jul 2024

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Helene

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We cancelled the room after seeing it and moved in a better cleaner place. They were nice enough to give our money back. And by the way, no cleaning staff in the week end
Stayed 2 nights in Jul 2024

10/10 Excellent

Tanya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Victor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Sarah

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The smell coming from the air conditioner was terrible. Would not recommend.
Stayed 2 nights in Jul 2024

10/10 Excellent

Amilcar R

Stayed 1 night in Jul 2024

8/10 Good

Allen

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The room that we were assigned was very obviously a smoking room in the past and held that cigarette smoke smell.
Stayed 1 night in Jul 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A+
Pet & people friendly! Great accommodations & delicious breakfast for a very affordable price.
Stayed 1 night in Jul 2024