Staybridge Suites Burlington Boston, an IHG Hotel

3.0 star property
3-star hotel near Burlington Mall

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Staybridge Suites Burlington Boston, an IHG Hotel

Desk, laptop workspace, iron/ironing board, free WiFi
Reception
Exterior
Desk, laptop workspace, iron/ironing board, free WiFi
Desk, laptop workspace, iron/ironing board, free WiFi

Reviews

7.8 out of 10

Good

Popular amenities

  • Pet-friendly
  • Air conditioning
  • Kitchen

Explore the area

Map
11 Old Concord Rd, Burlington, MA, 01803
  • Burlington Mall
    16 min walk
  • The Garden Grill & Bar
    2 min walk
  • Woburn Mishawum Station
    9 min drive
  • Bedford, MA (BED-Laurence G. Hanscom Field)
    12 min drive

Room options

Suite, Multiple Beds, Kitchen

  • Sleeps 6
  • 2 King Beds

Room, 2 Double Beds, Mobility Accessible, Kitchen (Roll-In Shower)

  • Sleeps 6
  • 2 Double Beds

Suite, 2 Bedrooms, Mobility Accessible, Kitchen (Communications, Roll-In Shower)

  • Sleeps 6
  • 2 King Beds

Studio Suite, 1 King Bed, Accessible, Kitchen (Communications)

  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed, Kitchen

  • Sleeps 2
  • 1 King Bed

Room, Accessible Bathtub, Kitchen (Communications, Mobility)

  • Sleeps 6
  • 2 Double Beds

Studio Suite, 1 King Bed, Accessible Bathtub, Kitchen (Mobility)

  • Sleeps 2
  • 1 King Bed

Suite, 2 Double Beds, Kitchen

  • Sleeps 6
  • 2 Double Beds

Suite, Multiple Beds, Kitchen

  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Suite, 2 Bedrooms, Accessible, Kitchen (Communications)

  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Room, 1 King Bed, Accessible Bathtub, Kitchen (Communications, Mobility)

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Kitchen

  • Sleeps 4
  • 1 King Bed

Standard Suite, Kitchen

  • Sleeps 2
  • 1 Twin Bed

Similar properties

About the area

Burlington

In shopping district.You'll find Burlington Mall and Lahey Hospital & Medical Center within 2 miles (3 km) of this hotel. Also within 9 miles (15 km) are Tufts University and Harvard University.

What's nearby

  • Burlington Mall - 16 min walk
  • Lahey Hospital & Medical Center - 5 min drive
  • Tufts University - 13 min drive
  • Harvard University - 15 min drive
  • Harvard Square - 16 min drive

Getting around

  • Woburn Mishawum Station - 9 min drive
  • Bedford, MA (BED-Laurence G. Hanscom Field) - 12 min drive

Restaurants

  • ‪Burlington Mall Food Court - ‬3 min drive
  • ‪The Cheesecake Factory - ‬15 min walk
  • ‪Shake Shack - ‬16 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪1032 Caffe Nero Villag - ‬3 min drive

About this property

Staybridge Suites Burlington Boston, an IHG Hotel

3-star hotel near Burlington Mall
Staybridge Suites Burlington Boston, an IHG Hotel offers its guests a fitness center and a seasonal outdoor pool. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Barbecue grills, gift shops/newsstands, and a picnic area are also featured at the business-friendly Staybridge Suites Burlington Boston, an IHG Hotel. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Burlington hotel.

  • 141 guestrooms or units
  • 4 levels
  • Continental breakfast (free)
  • Manager's reception (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Elevator
  • Smoking in designated areas
  • 1 conference room
Staybridge Suites Burlington Boston, an IHG Hotel offers 141 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries.

This Burlington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested.

Languages

English, Spanish

Property amenities

Family friendly

  • Full-sized refrigerator
  • Kitchen
  • Laundry facilities
  • Microwave
  • Seasonal outdoor pool
  • Separate dining area

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM–9:00 AM
  • Free reception (select days)

Things to do

  • Basketball
  • Fitness center
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Cable channels
  • Premium channels
  • TV

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from September 26 2024 to June 1 2025 (dates subject to change):
  • Swimming pool
The property will be renovating from November 20 2024 to March 31 2025 (completion date subject to change). The following areas are affected:
  • Business center
  • Elevator
  • Front desk
  • Hallway
  • Lobby
  • Meeting facilities
  • Parking area
  • Swimming pool
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per week (maximum USD 150 per stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 30 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per week (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0012970480
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. The tax ID number is C0012970480. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    The property is professionally cleaned.

We should mention

  • The seasonal pool will open May 26 and close October 10.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Staybridge Suites Burlington Boston, an IHG Hotel.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ES Boston
ES Sonesta
ES Suites
Sonesta Burlington ES Suites
Sonesta ES Suites Boston Aparthotel
Sonesta ES Suites Boston Aparthotel Burlington
Sonesta ES Suites Burlington
Sonesta ES Suites Burlington Boston
Sonesta Suites Boston
Suites ES
Sonesta ES Suites Burlington Boston Aparthotel

Staybridge Suites Burlington Boston, an IHG Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 429 out of 1001 reviews" "
Rating 8 - Good. 244 out of 1001 reviews" "
Rating 6 - Okay. 129 out of 1001 reviews" "
Rating 4 - Poor. 104 out of 1001 reviews" "
Rating 2 - Terrible. 95 out of 1001 reviews" "

7.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Aja

Liked: Staff & service, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jacqueline

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean. Great breakfast selection. Lovely bedroom. Nice layout
Stayed 1 night in Sep 2024

6/10 Okay

John

Not much
Stayed 1 night in Sep 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service
We liked that our room had a kitchen area, couch and delicious complimentary breakfast. However, our room had broken tiles, and it took a long time for the shower to heat up. Otherwise a good stay. :)
Stayed 4 nights in Oct 2024

10/10 Excellent

Guadalupe

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was nice and clean. Breakfast options were great. Service was great. Overall excellent stay!!
Stayed 3 nights in Oct 2024

10/10 Excellent

kristalynn

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was absolutely amazing !!! Thank you
Stayed 1 night in Oct 2024

10/10 Excellent

Catherine

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

ROB

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, great service, would definitely stay here again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Crystal

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for a family with kids and dogs
Stayed 3 nights in Sep 2024

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Desirae

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Service was great, excellent breakfast options, in a tucked away, quiet area but still close to everything!
Stayed 4 nights in Sep 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room with adaquate elecrical outlets. Rooms are of good size. However, rooms lack safety bars for the handicapped.
Stayed 5 nights in Sep 2024

8/10 Good

Gracia

Stayed 3 nights in Sep 2024

10/10 Excellent

Tejas

Travelled with family and small children
Liked: Amenities
Excellent plan and people!
Stayed 2 nights in Sep 2024

6/10 Okay

Gregory

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Sep 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rodents
There was a rodent running around our room. The hotel is not clean and I would not recommending staying there under any circumstance unless you like sleeping with rodents.
Stayed 1 night in Sep 2024

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice place to stay ! A fun gathering on Monday night with a lite meal. Nice small breakfast. Free nice laundry facilities. Room was nice with a small kitchen.
Stayed 3 nights in Sep 2024

8/10 Good

MAUREEN

Liked: Staff & service
Stayed 1 night in Sep 2024

6/10 Okay

Amanda

Stayed 1 night in Sep 2024

6/10 Okay

Michelle

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
No stopper in bath sink and running toilet all night. Tub not clean.
Stayed 1 night in Sep 2024

2/10 Terrible

Jailene

Travelled with family
Disliked: Staff & service, property conditions & facilities
I always stay in Staybridge Suites in various locations throughout the country and this location by far is the WORST one. We had issues with our room (tv broken, AC not working) they couldn't accommodate to change our room which I understand. However, when the maintenance guy Edwin came the next morning to try and fix the issues, we were accused of lying about what the problems were, we were told the AC was working cause we could hear it (no cold air was coming out of the vent) and accused of having unplugged the TV and that's why it wasn't working. He even broke something in the bathroom after we asked for his help with something in there too!! When I complained about him to the front desk staff I was told management would be in the next morning. Of course they were not available. They didn't even know the name of the manager either! I'm truly hoping to get a full refund for my stay as I never had such terrible service at any hotel. Such a shame because we are already planning our next trip to the Boston area, but we will for sure be looking at other hotels!!
Stayed 2 nights in Sep 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Staff & service, property conditions & facilities
I loved the 3 beds for our family of 6. One sink plug wasn’t working, one shower didn’t fully function so tub water was filling the tub and not much water was coming out of the shower head and the other tub wasn’t draining well at all. There were hairs on the floor and on the wash cloths before use, etc. Breakfast was average. I feel everything else was great and the check-in person was efficient and staff were nice.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Sandra

Stayed 2 nights in Aug 2024