See all properties

Heritage Grange At Thurston

3.0 star property
Enjoy the free WiFi at this 3-star Bury St Edmunds hotel

Choose dates to view prices

Photo gallery for Heritage Grange At Thurston

Terrace/patio
Standard Double Room (double)
Staircase
Lounge
Property grounds

Reviews

7.6 out of 10
Good

Popular amenities

  • Spa
  • Room service
  • Bar
  • Laundry

Explore the area

Map
Barton Road, Thurston, Bury St Edmunds, England, IP31 3PQ
  • The Apex
    ‪11 min drive‬
  • Bury St Edmunds Abbey
    ‪11 min drive‬
  • St Edmundsbury Cathedral
    ‪13 min drive‬
  • Cambridge (CBG)
    ‪37 min drive‬

Room options

Family Room (Single)

  • Sleeps 1
  • 1 Double Bed

View all photos for Suite Garden View

Desk, iron/ironing board, free WiFi, bed sheets

Suite Garden View

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Twin Room, Rear View

Desk, iron/ironing board, free WiFi, bed sheets

Junior Suite Twin Room, Rear View

  • River view
  • 33.4 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Economy Double Room (double)

Economy Double Room (double)

Economy Double Room (double)

  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Double Room, Garden View

Junior Double Room, Garden View

Junior Double Room, Garden View

  • 33.4 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room (double)

Standard Double Room (double)

Standard Double Room (double)

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Annex Building (double)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room, Annex Building (double)

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room, Annex Building

Desk, iron/ironing board, free WiFi, bed sheets

Standard Single Room, Annex Building

  • 10 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Large Double

Large Double

Large Double

  • 18 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Double Room, Rear View

Desk, iron/ironing board, free WiFi, bed sheets

Junior Double Room, Rear View

  • River view
  • 33.4 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Twin Garden View

Junior Suite Twin Garden View

Junior Suite Twin Garden View

  • 33.4 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Basic Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Basic Double Room

  • Sleeps 1
  • 1 Double Bed

View all photos for Family Room (Four)

Desk, iron/ironing board, free WiFi, bed sheets

Family Room (Four)

  • Sleeps 4
  • 2 Double Beds

View all photos for Log Cabin Double

Log Cabin Double

Log Cabin Double

  • 21.56 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Log Cabin, Accessible Double

Log Cabin, Accessible Double

Log Cabin, Accessible Double

  • 21.56 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Large Twin

Large Twin

Large Twin

  • 18 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Log Cabin Twin

Log Cabin Twin

Log Cabin Twin

  • 21.56 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Log Cabin Accessible Twin

Log Cabin Accessible Twin

Log Cabin Accessible Twin

  • 21.56 sq m
  • Sleeps 2
  • 2 Twin Beds

About the area

Bury St Edmunds

In Bury St Edmunds .Within 3 miles (5 km) of this Bury St Edmunds hotel, you'll find Flo-ridaz Hovercraft and Rougham Control Tower Aviation Museum. Pakenham Watermill and Smith’s Row are also within 6 miles (10 km).

What's nearby

  • Abbey Gardens - 10 min drive - 10.6 km
  • The Apex - 11 min drive - 10.3 km
  • Bury St Edmunds Abbey - 11 min drive - 11.0 km
  • St Edmundsbury Cathedral - 13 min drive - 8.1 km
  • Ickworth House - 17 min drive - 16.9 km

Getting around

  • Thurston Station - 6 min drive
  • Stansted Airport (STN) - 59 min drive

Restaurants

  • ‪Bury Bowl - ‬9 min drive
  • ‪Moreton Hall - ‬8 min drive
  • ‪The Greyhound - ‬6 min drive
  • ‪Gardeners Arms - ‬7 min drive
  • ‪The Bull Freehouse - ‬7 min drive

About this property

Heritage Grange At Thurston

Enjoy the free WiFi at this 3-star Bury St Edmunds hotel
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Spa services, a terrace, and a garden are also featured at the business-friendly The Grange Hotel. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Bury St Edmunds hotel.

  • 18 guestrooms or units
  • Meeting rooms
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Terrace
  • Garden
  • Outdoor picnic space
  • Beauty salon
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
The Grange Hotel offers 18 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels.

This Bury St Edmunds hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided once per stay.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body wraps, body scrubs, and body treatments.

Languages

English, Hindi

Similar properties

Lounge

Dragonfly Hotel Bury St Edmunds

  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
3.8 out of 5, Good, 965 reviews
The price is CA $122
CA $147 total
includes taxes & fees
Apr 18 - Apr 19
Dragonfly Hotel Bury St Edmunds

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • English breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 13 for adults and GBP 7.95 for children
  • A bar/lounge
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Thin carpet in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
Early check-in subject to availability
Early check-in fee: GBP 25
Late check-in subject to availability
Late check-in fee: GBP 25 for check-in between 10:30 PM and midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: GBP 25

Special check-in instructions

The front desk is open Monday - Sunday (8:00 AM - 9:30 PM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet (varies based on length of stay)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 13 for adults and GBP 7.95 for children
  • Pet fee: GBP 15 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: GBP 25 (subject to availability)
  • Late check-in fee: GBP 25 for check-in between 10:30 PM and midnight
  • Late check-out fee: GBP 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Grange Bury St Edmunds
Grange Hotel Bury St Edmunds
The Grange Hotel
Heritage Grange At Thurston Hotel
Heritage Grange At Thurston Bury St Edmunds
Heritage Grange At Thurston Hotel Bury St Edmunds

Heritage Grange At Thurston Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 94 out of 296 reviews
Rating 8 - Good. 100 out of 296 reviews
Rating 6 - Okay. 59 out of 296 reviews
Rating 4 - Poor. 27 out of 296 reviews
Rating 2 - Terrible. 16 out of 296 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Shirley

Business traveller
Disliked: Property conditions & facilities
This hotel was ok, but needs quite a lot of TLC! The rooms are looking very tired, and there was quite a major leak in the roof when I stayed. The food options in the dining room were good though, and the staff were friendly (when you could find someone!).
Stayed 1 night in Nov 2024

10/10 Excellent

Alison

Travelled with family
Stayed 2 nights in Dec 2024

6/10 Okay

Paul

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Chris

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was fine
Stayed 1 night in Nov 2024

10/10 Excellent

DAVID

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal for business trips in the area
I stay here regularly when on business in the area and I’m never disappointed. Great building with loads of character, a variety of comfortable rooms, friendly staff and great food. What’s not to like ?
Stayed 1 night in Sep 2024

8/10 Good

stephen john

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

6/10 Okay

Margaret

Stayed 1 night in Oct 2024

2/10 Terrible

Ciaran

Business traveller
Disliked: Amenities
Sadly despite informing Hotel of arriving late I was refused my booking, In a hurry I forgot my cards & the attitude of staff was Utterly Unbelievable, I am a respectable lady of senior years also diabetic. Only visiting to lecture at nearby college next day. I asked if he would phone my husband to confirm bank details were same as booking. 3 hours drive from home late on a wet night I was forced to sleep in my car with only a jacket for bedding, Utterly Disgusted & considering Trading standards etc
Stayed 1 night in Oct 2024

8/10 Good

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love staying here. The view from the lodge is great and staff are wonderful. My only issue this visit was the lack of light in the car park. We arrived in the dark and couldn’t really see to get luggage out of the car and needed to use a torch to get to our room, which was in an lodge (by choice) and not part of the main building. Other than that it was great!
Stayed 1 night in Oct 2024

10/10 Excellent

Vanessa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Really nice and quiet. No fuss.
Stayed 1 night in Sep 2024

8/10 Good

S C

Liked: Cleanliness, staff & service, room comfort
A comfortable stay for reasonable price
We stayed for just one night. Booked as an emergency on a budget and weren't disappointed. The room, although quite small, was clean, had a comfortable bed, a little bathroom and all the usual basics, ie tv, coffee making facilities with a nice selection and even a microwave. The location is very quiet, so we had a good night's sleep. Can't comment on bar and restaurant as we didn't have breakfast or dinner there, but opted for a pub 1mile down the road. Will stay there again.
Stayed 1 night in Oct 2024

10/10 Excellent

Arron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place overall
Stayed 1 night in Jul 2024

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

6/10 Okay

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Credit card cloned
I believe my credit card was cloned here But hotel was great
Stayed 4 nights in Sep 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Joseph

Stayed 1 night in Aug 2024

10/10 Excellent

Louiza, Houghton Conquest

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel is beautiful inside and out. Gardens lovely and secluded. Staff excellent Sadly the plumbing in Rm 10 terrible and we had no water or able to shower.
Stayed 1 night in Aug 2024

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service
Old Country House, that has seen better days. But.... clean, quiet, attentive staff.
Stayed 1 night in Aug 2024

6/10 Okay

Kevin

Business traveller
Stayed 1 night in Jun 2024

4/10 Poor

John

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Room 14 was in urgent need of updating. Carpets very old and marked, windows filthy and frames were rotten. Breakfast good and bed good
Stayed 3 nights in Aug 2024

4/10 Poor

Sharon

Liked: Cleanliness
Disliked: Staff & service
The hotel is down a very narrow road and satnav actually tried to direct me into a private residence entrance before reaching the hotel. Take care leaving or joining the main road the line of sight both ways is dangerously restricted. The staff were unfriendly, unwelcoming and sullen, giving the impression that they did not enjoy their jobs. I had booked a double room, which turned out to be a very small room, with a double bed pushed up against the wall on one side. The shower was so cramped I had to open the door to be able to spread my arms out to dry myself. The body wash tubes provided in the shower room were empty. Breakfast was not worth £13. The waitress was surly, it felt like she was doing me a huge favour taking my order and resented even being there. I got no response to my polite greeting. The tables were not preset, despite the fact that I had booked and paid for the meal the night before. So the waitress clattered and dumped items on the table setting it in front of me. I asked for some fruit and was given 3 thinly sliced strawberries arranged on a plate. I could not eat the scrambled egg it tasted like flour had been added and was not cooked properly. I enjoyed the toast which was nice and hot! Conclusion: I will not stay there again.
Stayed 1 night in Aug 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Sarah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024