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The Ickworth Hotel

4.5 star property
Family-friendly upscale hotel with 2 restaurants

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Ickworth Hotel

Property grounds
Indoor pool, sun loungers
Exterior
2 restaurants, breakfast, lunch, dinner served; Regional cuisine
Lounge

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • 24/7 front desk
  • Breakfast included
  • Room service
  • Spa

Explore the area

Map
Bury St Edmunds, Bury St Edmunds, England, IP29 5QE
  • Ickworth House
    1 min walk
  • Greene King Brewery
    8 min drive
  • Theatre Royal
    8 min drive
  • RAF Mildenhall (MHZ)
    49 min drive

Room options

View all photos for Attic Room

Attic Room

Attic Room

  • Sleeps 4
  • 1 Double Bed

View all photos for Cosy Room

Cosy Room

Cosy Room

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room

Classic Room

Classic Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 28 sq m
  • Sleeps 5
  • 1 Double Bed

View all photos for Lodge Cosy Room

Lodge Cosy Room

Lodge Cosy Room

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Lodge Three Bedroom Apartment

Lodge Three Bedroom Apartment

Lodge Three Bedroom Apartment

  • 50 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Superior Room

Superior Room

Superior Room

  • Sleeps 4
  • 1 Double Bed

View all photos for Lodge Two Bedroom Suite

Lodge Two Bedroom Suite

Lodge Two Bedroom Suite

  • Sleeps 6
  • 1 King Bed

View all photos for Two bedroom Hervey Suite

Two bedroom Hervey Suite

Two bedroom Hervey Suite

  • Sleeps 5
  • 2 Double Beds

View all photos for The Butlers Quarters

The Butlers Quarters | Living area

The Butlers Quarters

  • Sleeps 7
  • 1 King Bed and 2 Double Beds

View all photos for Lodge Classic Room

Lodge Classic Room

Lodge Classic Room

  • Sleeps 4
  • 1 Double Bed

View all photos for Lodge Two Bedroom Apartment

Lodge Two Bedroom Apartment

Lodge Two Bedroom Apartment

  • Sleeps 5
  • 1 Double Bed

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About the area

Bury St Edmunds

In historical district.A stay at this hotel places you within half a mile (1 km) of Ickworth House and 6 miles (10 km) of Greene King Brewery. St Mary's Church and St Edmundsbury Cathedral are also within 6 miles (10 km).

What's nearby

  • Ickworth House - 1 min walk
  • Greene King Brewery - 8 min drive
  • St Edmundsbury Cathedral - 8 min drive
  • Bury St Edmunds Abbey - 9 min drive
  • The Apex - 13 min drive

Getting around

  • Bury St Edmunds Station - 13 min drive
  • Norwich (NWI-Norwich Intl.) - 63 min drive

Restaurants

  • ‪The Dove - ‬7 min drive
  • ‪Costa Coffee - ‬8 min drive
  • ‪Beehive - ‬4 min drive
  • ‪Byron arc Centre - ‬8 min drive
  • ‪Oakes Barn - ‬9 min drive

About this property

The Ickworth Hotel

Family-friendly upscale hotel with 2 restaurants
The Ickworth Hotel offers its guests an outdoor tennis court and an indoor pool. There are 2 restaurants on site. Free breakfast is available daily. Public spaces have free WiFi.

Spa services, a terrace, and a complimentary children's club are also featured at the luxury The Ickworth Hotel. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Bury St Edmunds hotel is smoke free.

  • 38 guestrooms or units
  • 2 dining venues
  • Meeting rooms
  • English breakfast (free)
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Outdoor picnic space
  • No smoking on site
The Ickworth Hotel offers 38 accommodations with DVD players and complimentary bottled water. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations and hair dryers. This Bury St Edmunds hotel provides complimentary wireless Internet access. Hypo-allergenic bedding and hair dryers can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include hot stone massages, facials, body wraps, and body scrubs.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • DVD player
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Playground
  • Supervised childcare (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Free offsite parking

Food and drink

  • Free English breakfast available daily 7 AM–10 AM
  • 2 restaurants
  • Room service available

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Indoor pool
  • Outdoor tennis court
  • Playground
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • DVD player
  • Flat-screen TV

Bedroom

  • Bed sheets
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Free bottled water

More

  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 

We should mention

  • Children may not be eligible for complimentary breakfast.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Ickworth
Ickworth Hotel
Ickworth Hotel Bury St Edmunds
Ickworth Bury St Edmunds
The Ickworth Hotel Hotel
The Ickworth Hotel Bury St Edmunds
The Ickworth Hotel Hotel Bury St Edmunds

The Ickworth Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 244 out of 399 reviews" "
Rating 8 - Good. 114 out of 399 reviews" "
Rating 6 - Okay. 26 out of 399 reviews" "
Rating 4 - Poor. 12 out of 399 reviews" "
Rating 2 - Terrible. 3 out of 399 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

DRB Ventures Limited

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel service was disorganised. No bar area didn’t help Service was extremely slow Room was too hot , insufficient ventilation and no view The hotel public areas not that clean carpets dirty and worn out and entire place shabby One of our rooms was v hot as over kitchen While hotel smelt of food Overall v disappointed
Stayed 1 night in Sep 2024

8/10 Good

Hugh

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The situation was excellent, the staff were excellent but the property was very tired and in dire need of redecoration. The garden areas in the lodge where we were staying were largely overgown and uncared for which was a shame. The staff were excellent and very helpful. With investment, this could be a 4/5 star hotel given its location. Presently, it is 2/3 star at best.
Stayed 1 night in Sep 2024

10/10 Excellent

Nathan

Stayed 1 night in Jul 2024

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Ben

Travelled with family and small children
Liked: Cleanliness
After visiting Wooly Grange and being wowed by the property and service we had high hopes for the Ickworth. Unfortunately the property is not in nearly as good condition (e.g. crumbling window frames in the bedroom, leaking roof in the dining room/conservatory, cumbersome portable AC unit permanently connected up to a slat in the sash window, etc.). The staff, while all pleasant and well meaning, were not as on the ball as the WG staff. The kitchen also was a let down. Dinner was overpriced, meanly portioned, and average in quality. The National Trust property and grounds were excellent however.
Stayed 3 nights in Jul 2024

10/10 Excellent

Nicola

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solo traveller
2 night stay as solo traveller, room and facilities are great. The food is very good and the whole staff team are so professional, welcoming and helpful. Estate good to explore on foot and pool was good size and warm
Stayed 2 nights in Jul 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely environment, staff friendly and helpful. Breakfast and dinner both good.
Stayed 2 nights in Jun 2024

10/10 Excellent

Rachel

Stayed 1 night in Feb 2024

10/10 Excellent

Nicola

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Great stay
I found the staff to be friendly, helpful and professional. The rooms are spacious, well equipped and clean. The hotel is traditional, grounds are amazing and worth exploring, restaurant food is very good and worth the wait
Stayed 1 night in Jun 2024

10/10 Excellent

Nicola

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Great stay
Staff are friendly, helpful and professional, rooms are spacious, well equipped and clean, hotel is traditional, grounds are amazing and worth exploring, restaurant food is very good and worth the wait
Stayed 1 night in Jun 2024

10/10 Excellent

Anna

Stayed 1 night in Mar 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to escape and enjoy the grounds.
Stayed 1 night in Mar 2024

2/10 Terrible

Mitchell

Stayed 1 night in Mar 2024

8/10 Good

Simerjeet

Travelled with family
Liked: Staff & service
Stayed 2 nights in Mar 2024

10/10 Excellent

Keith

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

8/10 Good

Alistair

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2024

6/10 Okay

Verified traveller

Liked: Cleanliness
*Food & Drink* Drink menu was pretty large with options, food menu was a bit basic with a lot of overlap between lunch and dinner. On the pricey side for what you are ultimately getting but did taste good. People getting high tea in the conservatory looked to have a good time *Room & Bed* Room feels a bit dated and worn down (ex stained ripped carpet). Room was overall clean and had necessities, temperature/heating was good. Bed was quite old with a very soft old spring mattress, probably the area that could benefit the most in terms of an upgrade in the room. *Common Areas & Internet* Free wifi throughout the location with stronger speeds in the lobby/library area compared to the rooms, in case you need to take work calls. As the location is very family friendly, you will need to deal with kids running and screaming through the hallways at most hours of the day. There is a cinema in the lower level for kids to watch and be occupied alongside a kids library. *Overall Service* Nice traditional building with scenery and charm. Service could have been better in terms of speed/availability. Would recommend for parents/young family looking for a getaway, not the best for someone looking to get rest with some peace and quiet.
Stayed 2 nights in Mar 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Luxury in price but not much else
The hotel described its proposition as luxury family hotel, other than the price, little else is luxury. The bath tub is scratched, hot food at breakfast and dinner took time to come, choice of fruits was limited at breakfast and the lift was broken. Although, individual staff members were all very friendly. It felt like they were trying hard to maintain a run down place.
Stayed 2 nights in Mar 2024

10/10 Excellent

Neil

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property with friendly staff
Stayed 1 night in Feb 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Stay
Comfortable, spacious room, friendly and efficient service, good breakfast. Having a pleasant walk in the grounds was an added bonus.
Stayed 1 night in Feb 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent customer service from every point.
Stayed 1 night in Feb 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Nice place
Big place, not many staff, find yourself waiting a long time to be served. Staff are lovely, very friendly, food was very nice albiet pricey. Very quiet hotel, which was nice.
Stayed 2 nights in Jan 2024

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay friendly helpful staff
Stayed 2 nights in Jan 2024

4/10 Poor

Stephen

Travelled with partner
Disliked: Property conditions & facilities
This is to much money most of the place is for children not really a place for couples Food was much to much money for the quality The house is great but lacks quality furnishings I would no return
Stayed 2 nights in Jan 2024

6/10 Okay

Nicola

Business traveller
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023