Hotel Indigo Dubai Downtown, an IHG Hotel

5.0 star property
5-star luxury hotel near Dubai Mall

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Indigo Dubai Downtown, an IHG Hotel

Lobby
Interior
Property amenity
Outdoor pool, free cabanas, pool umbrellas
Premium bedding, minibar, in-room safe, individually decorated

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
  • Spa
  • Housekeeping
  • Laundry

Explore the area

Map
Marasi Drive, PO Box 24666, Dubai, 00000
  • KidZania
    13 min walk
  • Dubai Mall
    14 min walk
  • Dubai Fountain
    16 min walk
  • Dubai (DXB-Dubai Intl.)
    16 min drive

Room options

2 Twin Standard Creek View w comp transfer to La Mer Beach & Dubai Mall

  • 26 sq m
  • Canal view
  • Sleeps 3
  • 2 Twin Beds

Junior Suite Creek View w comp transfer to La Mer Beach & Dubai Mall

  • 45.7 sq m
  • Canal view
  • Sleeps 3
  • 1 King Bed

1 King Standard Downtown View w comp transfer to La Mer Beach & Dubai Mall

  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

1 King Standard Creek View w comp transfer to La Mer Beach & Dubai Mall

  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Design Suite Creek View w comp transfer to La Mer Beach & Dubai Mall

  • 63 sq m
  • Canal view
  • Sleeps 5
  • 1 Twin Bed and 1 Double Sofa Bed

Corner Suite w comp transfer to La Mer Beach & Dubai Mall

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room King or Twin bed comp transfer to La Mer Beach & Dubai Mall

  • 27.4 sq m
  • Canal view
  • Sleeps 2
  • 1 Twin Bed OR 1 King Bed

2 Twin Premium Creek View w comp transfer to La Mer Beach & Dubai Mall

  • 31 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

2 Twin Standard Downtown View w comp transfer to La Mer Beach & Dubai Mall

  • 26 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Super Suite Creek View w comp transfer to La Mer Beach & Dubai Mall

  • 56 sq m
  • City view
  • Sleeps 4
  • 1 Twin Bed

1 King Premium Creek View w comp transfer to La Mer Beach & Dubai Mall

  • 26 sq m
  • Canal view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Dubai

City center retreat .Your stay at this Downtown Dubai hotel places you within 3 miles (5 km) of Dubai Mall and Burj Khalifa. Also, Dubai Water Canal is within half a mile (1 km) and KidZania is within 2 miles (3 km).

What's nearby

  • Dubai Mall - 14 min walk - 1.2 km
  • Dubai Fountain - 16 min walk - 1.4 km
  • Dubai Aquarium & Underwater Zoo - 20 min walk - 1.7 km
  • Burj Khalifa - 4 min drive - 2.9 km
  • Dubai World Trade Centre - 5 min drive - 5.5 km

Getting around

  • Dubai Trolley Station 1 Tram Station - 11 min walk
  • Dubai Intl. Airport (DXB) - 16 min drive

Restaurants

  • ‪Café De Paris - ‬5 min walk
  • ‪W Club - ‬7 min walk
  • ‪Duomo Dubai - ‬9 min walk
  • ‪KOI Thé - ‬14 min walk
  • ‪Off The Wall - ‬1 min walk

About this property

Hotel Indigo Dubai Downtown, an IHG Hotel

5-star luxury hotel near Dubai Mall
Hotel Indigo Dubai Downtown, an IHG Hotel offers its guests a full-service spa, an outdoor pool, and a steam room. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A 24-hour business center and 2 meeting rooms are available. A terrace, multilingual staff, and gift shops/newsstands are also featured at the luxury Hotel Indigo Dubai Downtown, an IHG Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available.

This Art Deco Dubai hotel is smoke free.

  • 1 building
  • 269 guestrooms or units
  • 20 levels
  • Built in 2020
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Gift shop
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Hotel Indigo Dubai Downtown, an IHG Hotel offers 269 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Smart televisions come with digital channels and pay movies. Bathrooms include shower/tub combinations with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The onsite spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. The spa is open daily.

Languages

Arabic, Bulgarian, Chinese (Mandarin), English, Filipino, French, Georgian, German, Hindi, Indonesian, Portuguese, Russian, Spanish, Ukrainian

Property amenities

Family friendly

  • Art supplies
  • Children's toys
  • Free cribs/infant beds
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool toys
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Free beach shuttle

Food and drink

  • Buffet breakfast available for a fee weekdays 6:30 AM–11:00 AM: AED 95 for adults and AED 50 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar

Things to do

  • Art gallery
  • Full-service spa
  • Outdoor pool
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Hardwood flooring in room
  • In-room accessibility
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Digital channels
  • Pay movies
  • Smart TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Energy-saving switches
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: AED 200 per pet, per week
  • Only dogs and cats are allowed
  • Food and water bowls and litter boxes are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AED 150 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AED 95 for adults and AED 50 for children
  • Airport shuttle fee: AED 200 per vehicle (one-way, maximum occupancy 2)
  • Pet fee: AED 200 per pet, per week
  • Service animals are exempt from fees
  • Rollaway bed fee: AED 150 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and cash. For guests' safety, the property includes a smoke detector and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Indigo Dubai Downtown
Hotel Hotel Indigo Dubai Downtown DUBAI
DUBAI Hotel Indigo Dubai Downtown Hotel
Hotel Hotel Indigo Dubai Downtown
Hotel Indigo Dubai Downtown DUBAI
Hotel Indigo
Indigo
Hotel Indigo Downtown
Hotel Indigo Dubai Downtown
Indigo Dubai Downtown, An Ihg
Hotel Indigo Dubai Downtown, an IHG Hotel Hotel
Hotel Indigo Dubai Downtown, an IHG Hotel Dubai
Hotel Indigo Dubai Downtown, an IHG Hotel Hotel Dubai

Hotel Indigo Dubai Downtown, an IHG Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 501 out of 618 reviews" "
Rating 8 - Good. 77 out of 618 reviews" "
Rating 6 - Okay. 23 out of 618 reviews" "
Rating 4 - Poor. 11 out of 618 reviews" "
Rating 2 - Terrible. 6 out of 618 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

joshua

Stayed 1 night in Aug 2024

10/10 Excellent

Zainab

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 4 nights in Aug 2024

10/10 Excellent

Shamsulhaq

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a really good experience staying in this hotel. The staff is amazing and friendly.
Stayed 4 nights in Aug 2024

10/10 Excellent

Uzma

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 6 nights in Aug 2024

8/10 Good

mona

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly and helpful, the location is good, always taxis available at the door. The only part that disappointed me a little was the breakfast, I expected it to be way nicer, however the coffee one of the ladies made for me was nice.
Stayed 2 nights in Aug 2024

10/10 Excellent

Noor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
It's was good experience and appreciate staff
Stayed 1 night in Aug 2024

10/10 Excellent

Malik

Stayed 2 nights in Aug 2024

10/10 Excellent

Vikesh

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2024

10/10 Excellent

Vikesh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel to stay-view is good not great.
It was great stay. However breakfast is to awesome but little pricey for the price.
Stayed 1 night in Jul 2024

10/10 Excellent

Xris, Washington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Jul 2024

10/10 Excellent

Jasser

Stayed 2 nights in Jul 2024

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 6 nights in Jul 2024

4/10 Poor

muge

Stayed 1 night in Jul 2024

10/10 Excellent

Riad

Stayed 4 nights in Jul 2024

10/10 Excellent

Nicola

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most beautiful hotel I have ever stayed in. The food was absolutely stunning from breakfast to lunch. The room was stunning with fabulous views. The staff were so so helpful and made our stay incredible. Each and every member of staff went above and beyond to make our stay faultless. Amazing hotel and would love to visit again

10/10 Excellent

Khaleed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All thanks and appreciation to the very wonderful staff (Omayya & Yadanar & Michael ) Also, thanks to the employees of the parking company
Stayed 1 night in Jul 2024

10/10 Excellent

Joan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m not quite sure who Michael is but I know he works at the front desk. To say he is an asset to this hotel is a huge understatement. He is the most helpful, incredibly kind human ever. He was so eager to assist my son and I during our first trip to Dubai, ensured we had taxi services within minutes and always had a huge smile on his face. This man needs to be promoted. He exemplifies what true customer service is and it is him. He genuinely cares about your stay and is sooooo accommodating. I would like to ensure Michael gets his kudos. We were hoping to leave him a tip but sadly we never saw him on our last day.
Stayed 6 nights in Jun 2024

10/10 Excellent

Payton

Stayed 1 night in Jul 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Maddison

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2024

10/10 Excellent

Maria Dolores

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Mariana, MIAMI

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Maria D

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Complete all our expectations
Stayed 2 nights in Jun 2024

10/10 Excellent

Edgar Rosales, long beach

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Dubai Downtown IGH Hotel was a lovely hotel. The staff was extremely friendly, knowledgeable and welcoming all around. The hosts were kind and friendly. The staff in the dining room was very friendly and helpful. They all went out of their way to make our stay worthwhile.
Stayed 5 nights in Jan 2024