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Aroma Hotel

3.0 star property
3-star hotel near Butterworth Arena

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Aroma Hotel

Front of property - evening/night
View from property
Deluxe Double Room
Reception
Reception hall

Reviews

7.0 out of 10

Good

Popular amenities

  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi
  • Business services
    Business services

Explore the area

Map
11 Butterworth City Centre, Jalan Raja Uda, Butterworth, Penang, 12300
  • Ninth Emperor God Temple
    3 min drive
  • Butterworth Arena
    4 min drive
  • Sultan Abdul Halim Ferry Terminal
    5 min drive
  • Penang (PEN-Penang Intl.)
    25 min drive

Room options

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 22 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • 22 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premier Deluxe Room (King)

Premier Deluxe Room (King)

Premier Deluxe Room (King)

  • 22 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Deluxe Room (Twin)

Premier Deluxe Room (Twin)

Premier Deluxe Room (Twin)

  • 22 sq m
  • Sleeps 2
  • 1 Twin Bed

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About the area

Butterworth

Heart of Butterworth.You'll find Butterworth Arena and Penang Bird Park within 3 miles (5 km) of this hotel. Sunway Carnival Mall is within 6 miles (10 km) and St. Anne's Church is within 12 miles (20 km).

What's nearby

  • Butterworth Arena - 4 min drive - 3.2 km
  • Sunway Carnival Mall - 5 min drive - 6.5 km
  • Sultan Abdul Halim Ferry Terminal - 5 min drive - 5.3 km
  • KOMTAR - 22 min drive - 26.5 km
  • Swettenham Pier Cruise Terminal - 23 min drive - 27.6 km

Getting around

  • Penang Sentral - 8 min drive
  • Penang Intl. Airport (PEN) - 25 min drive

Restaurants

  • ‪Butterworth Business Center - ‬4 min walk
  • ‪老家乡东炎/清汤面 - ‬2 min walk
  • ‪Butterworth Curry Noodles House - ‬3 min walk
  • ‪Nasi Kandar Restaurant Salam - ‬7 min walk
  • ‪锅皇猪肚鸡-北海店 - ‬1 min walk

About this property

Aroma Hotel

3-star hotel near Butterworth Arena
Aroma Hotel offers its guests a vending machine, tour/ticket assistance, and complimentary newspapers in the lobby. Event space at this hotel measures 1100 square feet (102 square meters) and includes conference space. WiFi is free in public spaces. The business-friendly Aroma Hotel also features a hair salon and an elevator. Free self parking is available.

This 3-star Butterworth hotel is smoke free.

  • 1 building
  • 248 guestrooms or units
  • 12 levels
  • 1100 sq ft of conference space
  • 102 sq m of conference space
  • Built in 2012
  • Conference space
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Beauty salon
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
Aroma Hotel offers 248 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. 32-inch LED televisions come with satellite channels. Bathrooms include showers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Family friendly

  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch LED TV
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: MYR 70.00
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MYR 70.00

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Aroma Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 100 per stay (for stays between 1 January - 31 December)
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: MYR 70.00 (subject to availability)
  • Late check-out fee: MYR 70.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Aroma Butterworth
Aroma Hotel
Aroma Hotel Butterworth
Hotel Aroma
Aroma Hotel Butterworth, Penang, Malaysia
Aroma Hotel Hotel
Aroma Hotel Butterworth
Aroma Hotel Hotel Butterworth

Aroma Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 22 out of 165 reviews" "
Rating 8 - Good. 60 out of 165 reviews" "
Rating 6 - Okay. 53 out of 165 reviews" "
Rating 4 - Poor. 24 out of 165 reviews" "
Rating 2 - Terrible. 6 out of 165 reviews" "

7.0/10

Cleanliness

7.0/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

poh khoon

Travelled with family
Liked: Staff & service
Overall is a place to rest then is ok, if going on family trip then will have some issues. Hotel does not provide fridge and aircon is old type.
Stayed 2 nights in Mar 2024

8/10 Good

jennifer

overall good
Stayed 1 night in Feb 2024

2/10 Terrible

Kok Pun

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Yoon Kheong

Liked: Cleanliness, staff & service
clean and close to eateries
Stayed 1 night in Oct 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

6/10 Okay

LIANGYOU

Stayed 3 nights in Jul 2023

4/10 Poor

Lew

Business traveller
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2023

4/10 Poor

Tong

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Towels provided were very old & looks very dirty. I don’t feel like using it for drying my body after shower. Highly recommend bringing your own towels. Saw cockroach in our room during the night. Only great locations for dining and drinking.
Stayed 2 nights in Feb 2023

4/10 Poor

Yew Ling

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
The room has certain smell. Bedsheet and cover were old, we have to ask to change them. Ants were crawling around the room. Location is good as it’s surrounded by restaurants and cafes
Stayed 1 night in Nov 2022

4/10 Poor

Shuh Ching

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Ask for extra towel need to pay, towel has weird smell, some staff is unfriendly.
Stayed 3 nights in Oct 2022

8/10 Good

Jack

Business traveller
Liked: Cleanliness
Convenient place
Stayed 1 night in Jul 2022

8/10 Good

Chai

Stayed 1 night in May 2022

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Bad Smell
There is bad odor coming from the toilet. Other than that, everything is fine for me
Stayed 1 night in Dec 2021

6/10 Okay

Joanne

Business traveller
Stayed 1 night in Oct 2021

8/10 Good

KH

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, nice location.
Convenient, many eatery nearby the hotel.
Stayed 1 night in Oct 2021

8/10 Good

Lee Na

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2021

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is convinced but the property is old.
Stayed 2 nights in Mar 2021

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Stayed 1 night in Dec 2020

4/10 Poor

Eng Hee

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

8/10 Good

layce, perak

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
good location nearby got a lit of restaurants and convenient store
Stayed 2 nights in Aug 2020

6/10 Okay

Ng

Business traveller
Liked: Cleanliness, staff & service
Moderate. Expensive than my last stay. Why. MCO sh
Stayed 1 night in Jul 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

8/10 Good

Leong Sze

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
notbad
pleasant
Stayed 2 nights in Feb 2020

8/10 Good

See Min

Liked: Staff & service
Nothing much of this hotel but its location is within all F&B establishments and Jalan Raja Uda the most famous street of Butterworth.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Butterworth. 20RM taxi ride to Penang Central. Lots of choice of restaurants available. Everyone very helpful and friendly.
Stayed 3 nights in Jan 2020