Right from before arrival, managers confirmed our room as well as shuttle pick up. Room was ready for us to sleep in late at night. Staff is very welcoming and friendly. Guesthouse is lovely with comfortable beds, fans, great meals, water shoes available, lounge cushions, walk to beach, advice and booking of tours, Pool is a cool alternative to the ocean. Beach is lovely. Price is very reasonable. It is a lovely, intimate, quiet, friendly place.