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Cleo Lake Kivu Hotel

4.0 star property
Enjoy 2 bars/lounges at this 4-star Bwishyura hotel

Choose dates to view prices

Photo gallery for Cleo Lake Kivu Hotel

Presidential Villa
Sauna, steam room, body treatments, aromatherapy, hot stone massages
Outdoor pool
Interior
Sauna, steam room, body treatments, aromatherapy, hot stone massages

Reviews

10 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Spa
  • Housekeeping
  • Air conditioning

Explore the area

Map
Cleo Lake Kivu, Bwishyura, Western Province
  • Gisenyi Beach
    ‪85 min drive‬
  • Université Libre de Kigali
    ‪87 min drive‬
  • Parc National des Virunga
    ‪93 min drive‬
  • Gisenyi (GYI)
    ‪176 min drive‬

Room options

View all photos for Junior Apartment

Junior Apartment

Junior Apartment

  • Lake view
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

  • 38 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Presidential Villa

Presidential Villa

Presidential Villa

  • Lake view
  • Sleeps 8
  • 4 King Beds

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Aerial view

Bethany Hotel Karongi

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
The price is CA $87
per night
CA $102 total
includes taxes & fees
8 Mar - 9 Mar
Bethany Hotel Karongi

About the area

Kibuye

In Bwishyura .You'll be 28.7 mi (46.2 km) from Nyungwe Forest National Park with a stay at this Bwishyura hotel.

What's nearby

  • Nyamyumba Hot Springs - 80 min drive
  • Gisenyi Beach - 85 min drive
  • Rwanda Tourism University College - 86 min drive
  • Université Libre de Kigali - 87 min drive
  • Parc National des Virunga - 93 min drive

Restaurants

  • ‪Mutima Mwiza - ‬19 min drive
  • ‪The Right Bar - ‬6 min drive
  • ‪Fast Food & Take Away - ‬6 min drive
  • ‪Fast Food & Take Away - ‬6 min drive
  • ‪Mutima Mwiza Restaurant - ‬20 min drive

About this property

Cleo Lake Kivu Hotel

Enjoy 2 bars/lounges at this 4-star Bwishyura hotel
Cleo Lake Kivu Hotel offers its guests a full-service spa and an outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is available daily. Public spaces have free WiFi.

The business-friendly Cleo Lake Kivu Hotel also features spa services, a garden, and concierge services. Self parking is free.

Smoking is allowed in designated areas at this 4-star Bwishyura hotel.

  • 18 guestrooms or units
  • 2 bars or lounges
  • Cooked-to-order breakfast (free)
  • Self-service laundry
  • Front desk (limited hours)
  • Concierge
  • Garden
  • Smoking in designated areas
  • Coffee shop
  • Dining venue
Cleo Lake Kivu Hotel offers 18 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Accommodations offer separate dining areas. Memory foam beds feature premium bedding. A pillow menu is available. 60-inch Smart televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Bwishyura hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, C & C Spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

English, French, Swahili

Property amenities

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Separate dining area
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free cooked-to-order breakfast available daily 7:30 AM–11:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges

Things to do

  • Full-service spa
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Hardwood flooring in room
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 39
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 60-inch Smart TV
  • Cable channels
  • Netflix
  • Pay movies
  • Premium channels
  • Streaming services

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Heated floor (bathroom)
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Food and drink

  • Dining room
  • Free bottled water
  • Free tea bags/instant coffee
  • Mini-fridge
  • Paper towels

More

  • Access via exterior corridors
  • Chef
  • Desk
  • Electrical adapters/chargers
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - midnight
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and cash.

Property is also known as

Cleo Lake Kivu Hotel Hotel
Cleo Lake Kivu Hotel Bwishyura
Cleo Lake Kivu Hotel Hotel Bwishyura

Cleo Lake Kivu Hotel Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 3 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 0 out of 3 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Angela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is stunning. The views of the lake, the food, the decor; the spa! I wish we had had more time to just relax there!!
Stayed 1 night in Apr 2024

10/10 Excellent

Martin, Brooklyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view of the lake. Awesome staff. You genuinely feel pampered.
Stayed 1 night in Oct 2023

10/10 Excellent

Dobbie

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was flawless the staff Remy, Patrick , Deborah, and Eric everyone that works there was amazing and very attentive to making my experience one I will never forget. I will most certainly be returning to stay here again and would recommend to anyone to book a stay at least once.
Stayed 1 night in Oct 2023