See all properties

Crystalbrook Bailey

5.0 star property
Luxury Cairns hotel in Cairns Central Business District with 3 restaurants

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crystalbrook Bailey

Exterior detail
Outdoor pool
Front of property
In-room safe, desk, blackout drapes, soundproofing
3 restaurants, breakfast served

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Gym
  • Room service

Explore the area

Map
163 Abbott Street, Cairns, QLD, 4870
  • Cairns Esplanade
    2 min walk
  • Pho Viet
    1 min walk
  • Cairns Station
    12 min walk
  • Cairns, QLD (CNS-Cairns Intl.)
    10 min drive

Room options

View all photos for Urban King

View from room

Urban King

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Residence

In-room safe, desk, blackout drapes, soundproofing

Two Bedroom Residence

  • 70 sq m
  • City view
  • Sleeps 5
  • 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Urban Twin

In-room safe, desk, blackout drapes, soundproofing

Urban Twin

  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Urban Queen

In-room safe, desk, blackout drapes, soundproofing

Urban Queen

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Urban

In-room safe, desk, blackout drapes, soundproofing

Family Urban

  • 50 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Urban Master

Urban Master

Urban Master

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for One Bedroom Residence

In-room safe, desk, blackout drapes, soundproofing

One Bedroom Residence

  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Three Bedroom Residence

In-room safe, desk, blackout drapes, soundproofing

Three Bedroom Residence

  • 95 sq m
  • City view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

Similar properties

Exterior

Crystalbrook Flynn

Pool
Spa
Free WiFi
Restaurant
4.6 out of 5, Wonderful, (703)
The price is CA $180
per night
CA $198 total
includes taxes & fees
5 Jan - 6 Jan
Crystalbrook Flynn

About the area

Cairns

Cairns Central Business District stay.Within a 10-minute walk of this Cairns Central Business District hotel, you'll find Cairns Esplanade and Cairns Marlin Marina. Cairns Night Markets and Kick Contemporary Arts are also within half a mile (1 km).

What's nearby

  • Cairns Esplanade - 2 min walk
  • Cairns Night Markets - 2 min walk
  • Cairns Central Shopping Centre - 7 min walk
  • Esplanade Lagoon - 7 min walk
  • Cairns Marlin Marina - 10 min walk

Getting around

  • Cairns Station - 12 min walk
  • Cairns Intl. Airport (CNS) - 10 min drive

Restaurants

  • ‪Flynn's Italian by Crystalbrook - ‬3 min walk
  • ‪Crepe - ‬2 min walk
  • ‪La Pizza Trattoria - ‬2 min walk
  • ‪Dundee’s at the Cairns Aquarium - ‬3 min walk
  • ‪Imm Thai Cafe - ‬2 min walk

About this property

Crystalbrook Bailey

5-star luxury hotel near Cairns Esplanade
Crystalbrook Bailey offers its guests an outdoor pool, a 24-hour fitness center, and complimentary bicycles. There are 3 restaurants on site. You can unwind with a drink at one of the 3 bars/lounges. WiFi is free in public spaces.

The luxury Crystalbrook Bailey also features tour/ticket assistance, a garden, and concierge services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Cairns hotel is smoke free.

  • 217 guestrooms or units
  • 3 dining venues
  • 3 bars or lounges
  • Charging station for electric cars
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
Crystalbrook Bailey offers 217 air-conditioned accommodations with espresso makers and safes. Flat-screen televisions come with digital channels, first-run movies, and Netflix. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (AUD 12 per day)
  • Limited onsite parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • 3 restaurants
  • 3 bars/lounges
  • Room service available

Things to do

  • 24-hour fitness center
  • Bike parking
  • Free bicycle rentals
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Digital channels
  • First-run movies
  • Flat-screen TV
  • Netflix
  • Streaming services

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Eco-friendly toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free tea bags/instant coffee

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free newspapers
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1 percent for credit card payments
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 75 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: AUD 12 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, JCB International, and debit cards. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Pool access available from 6:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Crystalbrook Bailey Hotel
Crystalbrook Bailey Cairns
Crystalbrook Bailey Hotel Cairns
Bailey a Crystalbrook Collection Hotel
Bailey a Crystalbrook Collection Hotel Residence

Crystalbrook Bailey Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 434 out of 632 reviews" "
Rating 8 - Good. 137 out of 632 reviews" "
Rating 6 - Okay. 35 out of 632 reviews" "
Rating 4 - Poor. 20 out of 632 reviews" "
Rating 2 - Terrible. 6 out of 632 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa Clayton, Raleigh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Blair

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 3 nights in Sep 2024

8/10 Good

Ben

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Overall we enjoyed our stay here. However there were some disappointing things which affected our stay: - poor attention to detail in the room cleaning with dust and dirty marks on many surfaces. - the shower design is poor sending water across the bathroom each time you shower. - no power points next to the bed and only USB A charging points, meaning if you need the more modern USB C to charge your phone overnight, you can’t plug it in next to you, even using your own charger. - the cafe next to the pool only operating from mid afternoon, when the pool area is in shade. All the action around the pool was before 3pm when the pool had sun on it. Also had a bad experience with the ground floor restaurant. After being in need of a morning coffee and seeing that it was going to close at 10.30am, rushed downstairs to be there at 10.25am to grab a coffee, only to find the staff had decided to close up the coffee windows early and we’re in the process of cleaning the coffee machine.
Stayed 2 nights in Sep 2024

10/10 Excellent

Liriola

Stayed 3 nights in Sep 2024

6/10 Okay

Natasha

Stayed 1 night in Sep 2024

10/10 Excellent

Joemol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay and our demands for an early check-in and luggage storage until our flight time after check out was accommodated gracefully. Lively staff at the front as well as the cleaning staff who always greeted with a warm smile.
Stayed 3 nights in Sep 2024

10/10 Excellent

Summer

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, comfortable place, easy walk to esplanade.
Stayed 1 night in Sep 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities
Great location easy check in.
Stayed 1 night in Aug 2024

10/10 Excellent

Belinda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel! I room service food was really bad, inedible salmon
Stayed 2 nights in Sep 2024

10/10 Excellent

Penelope

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always amazing. Great hotel with excellent service. Comfortable beds, clean room.
Stayed 1 night in Sep 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Friendly helpful staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located and clean
Stayed 1 night in Aug 2024

6/10 Okay

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast buffet was terrible. So many other great cafes near here.
Stayed 1 night in Aug 2024

8/10 Good

Troy

Stayed 2 nights in Aug 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central hotel to the Esplanade.
Stayed 3 nights in Aug 2024

10/10 Excellent

philip

Liked: Cleanliness, staff & service, property conditions & facilities
clean and well located
Stayed 1 night in Aug 2024

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfectly located with multiple dining options (room service a little limited but if that’s the worst thing you can say about a place….). Staff delightful and helpful. Clean, eco focused, bit more arty than your standard hotel and at dusk you can sit by the pool and watch the fruit bats across the street roost. Thrilled to recommend.
Stayed 4 nights in Aug 2024

10/10 Excellent

wayne

Zxxx
Stayed 1 night in Aug 2024

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Lovely hotel in a great location. Very helpful and friendly staff. Only disappointment was that the bar and restaurant aren’t open every day/evening. But we will return.
Stayed 3 nights in Aug 2024

10/10 Excellent

Alina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful atmosphere, highly recommend
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and convenient
Everything was upgraded and luxurious in the room. Comfortable bedding. Upgraded bathroom and good space in closet. Close to the esplanade and lots of restaurants and cafes.
Stayed 5 nights in Aug 2024

10/10 Excellent

Vivienne

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was excellent, very clean. There wasnt anything to complain about. Excellent
Stayed 2 nights in Aug 2024

10/10 Excellent

Antony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024