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Cairns City Palms

4.0 star property
4-star motel near Cairns Performing Arts Centre

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Photo gallery for Cairns City Palms

Property entrance
Point of interest
Point of interest
Point of interest
BBQ/picnic area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Housekeeping
  • Air conditioning
  • Laundry
  • Free WiFi
  • Business services

Explore the area

Map
199 Sheridan Street, Cairns North, QLD, 4870
  • Cairns Esplanade Charles Street Parkland
    ‪5 min walk‬
  • Cairns Private Hospital
    ‪9 min walk‬
  • Cairns Esplanade
    ‪10 min walk‬
  • Cairns, QLD (CNS-Cairns Intl.)
    ‪6 min drive‬

Room options

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Private kitchen

Executive Suite, 1 King Bed

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Suite

Superior King Suite

Superior King Suite

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Two-Bedroom Apartment

Superior Two-Bedroom Apartment

Superior Two-Bedroom Apartment

  • 80 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for One-Bedroom Apartment

One-Bedroom Apartment

One-Bedroom Apartment

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin or Triple Room

Superior Twin or Triple Room

Superior Twin or Triple Room

  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Similar properties

Front of property

Heritage Cairns

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
4.4 out of 5, Excellent, (803)
The price is CA $109
per night
CA $120 total
includes taxes & fees
21 Feb - 22 Feb
Heritage Cairns

About the area

Cairns

Cairns North stay.Within a 15-minute walk of this Cairns North motel, you'll find Cairns Performing Arts Centre and Muddy's Playground. Cairns Central Shopping Centre and Cairns Night Markets are also within 2 miles (3 km).
View more Motels in CairnsOpens in a new window

What's nearby

  • Cairns Esplanade - 10 min walk
  • Cairns Central Shopping Centre - 15 min walk
  • Reef Hotel Casino - 3 min drive
  • Reef Fleet Terminal - 3 min drive
  • Esplanade Lagoon - 3 min drive

Getting around

  • Cairns Station - 2 min drive
  • Cairns Intl. Airport (CNS) - 6 min drive

Restaurants

  • ‪Muddy's Cafe - ‬12 min walk
  • ‪Sushi Train North Cairns - ‬2 min walk
  • ‪Lobby Bar - ‬10 min walk
  • ‪CC's Bar & Grill - ‬15 min walk
  • ‪Odett's Cafe - ‬7 min walk

About this property

Cairns City Palms

4-star motel near Cairns Performing Arts Centre
There's a snack bar/deli on site. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. An outdoor pool, barbecue grills, and a vending machine are also featured at the business-friendly Cairns City Palms.

This 4-star Cairns motel is smoke free.

  • 1 building
  • 33 guestrooms or units
  • 2 levels
  • Built in 1980
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site
Cairns City Palms offers 33 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 42-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Children's dinnerware
  • Highchair
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Pool gate
  • Refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking
  • Height restrictions apply for onsite parking
  • Onsite parking includes off-street options
  • Free offsite parking

Food and drink

  • Free daily reception
  • Coffee/tea in common area(s)

Things to do

  • Outdoor pool

Accessibility

  • This property does not have elevators

Room amenities

Entertainment

  • 42-inch flat-screen TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Down comforter
  • Egyptian cotton sheets
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Electric kettle
  • Free tea bags/instant coffee
  • Freezer
  • Ice maker
  • Microwave
  • Refrigerator
  • Spices
  • Toaster

More

  • Access via exterior corridors
  • Desk
  • Dryer
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Local maps
  • Phone
  • Safe
  • Soundproofing
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 3 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 8:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests arriving after 9 PM can use the exterior telephone located at the reception entry for check-in assistance.

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 20.0 per day.
  • Cribs (infant beds) are available for AUD 5.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 5.0 per day
  • Rollaway bed fee: AUD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Alcohol isn't served at Cairns City Palms.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Cairns City Palms Motel Cairns North
Cairns City Palms Aparthotel
Cairns City Palms Cairns North
Cairns City Palms Motel
Cairns City Palms Cairns North
Cairns City Palms Motel Cairns North

Cairns City Palms Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 190 out of 414 reviews
Rating 8 - Good. 158 out of 414 reviews
Rating 6 - Okay. 40 out of 414 reviews
Rating 4 - Poor. 19 out of 414 reviews
Rating 2 - Terrible. 7 out of 414 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Sagar

Liked: Staff & service
Disliked: Property conditions & facilities
Nothing to like
Stayed 2 nights in Nov 2024

10/10 Excellent

Mohammad

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Great overnight stay. Very convenient location to city, esplanade and hospitals. Staff is friendly and helpful. We'll be back!
Stayed 1 night in Oct 2024

8/10 Good

Sharon

Liked: Cleanliness, property conditions & facilities
Close to town
Stayed 3 nights in Oct 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great bed, soooo comfortable. Nice and clean and had everything I needed.
Stayed 1 night in Oct 2024

10/10 Excellent

Kevin

Liked: Cleanliness, property conditions & facilities, room comfort
Returning guest
Clean and tidy room, friendly staff. Comfortable bed, decent towels and nice to see just a few small little extra things done by housekeeping which I don’t see often in other motels.
Stayed 3 nights in Oct 2024

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Not a great area but convenient
Stayed 2 nights in Oct 2024

10/10 Excellent

Wilfred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay here again
Excellent stay. Friendly staff. Coffee and muffins a lovely gesture Close proximity to restaurants and shops
Stayed 2 nights in Oct 2024

6/10 Okay

Christina

Liked: Cleanliness, amenities
Disliked: Staff & service
Checked in late and short time, meet no staff had no service
Stayed 1 night in Oct 2024

8/10 Good

david

Travelled with family
Liked: Property conditions & facilities
Will use again
Stayed 3 nights in Oct 2024

10/10 Excellent

Erica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The King Sized Bed very comfortable Had a Fantastic Sleep
Stayed 1 night in Oct 2024

10/10 Excellent

Deanna

Stayed 1 night in Sep 2024

8/10 Good

Gavin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price it was good
Stayed 1 night in Oct 2024

4/10 Poor

Hanah

Disliked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Yujin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect
Stayed 3 nights in Oct 2024

10/10 Excellent

Lesley

Stayed 1 night in Sep 2024

8/10 Good

Yanti

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
A perfect stay if you’re passing through town. I’ll be coming back.
Stayed 1 night in Oct 2024

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and comfortable room
Stayed 1 night in Sep 2024

8/10 Good

chris

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 2 nights in Sep 2024

10/10 Excellent

Greg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly receptionist, well maintained, clean and tidy , good value .
Stayed 1 night in Sep 2024

8/10 Good

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
This was a really nice place to stay and was close to everything i needed.
Stayed 1 night in Sep 2024

8/10 Good

Rhea

Stayed 3 nights in Sep 2024

8/10 Good

Sue

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and the bed was really comfortable.
Stayed 1 night in Sep 2024

8/10 Good

Terrence

Liked: Cleanliness
Ideal for an overnight stay satisfactory services in near proximity
Stayed 1 night in Sep 2024

10/10 Excellent

Jeanette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious, clean and comfortable. Good position for local shops. The receptionist Sarah was so lovely 🌺
Stayed 1 night in Sep 2024