Crystalbrook Flynn

5.0 star property
5-star luxury hotel near Cairns Esplanade

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Crystalbrook Flynn

Exterior
Wine bar, ocean views, open daily
View from room
Exterior
Sea Suite Two Bedrooms

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Spa
  • Housekeeping

Explore the area

Map
85 Esplanade, Cairns, QLD, 4870
  • Cairns Esplanade
    ‪1 min walk‬
  • Cairns Night Markets
    ‪4 min walk‬
  • Esplanade Lagoon
    ‪4 min walk‬
  • Cairns, QLD (CNS-Cairns Intl.)
    ‪11 min drive‬

Room options

Sea King

  • 25 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Urban Master

  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Family Urban

  • 50 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Harbour King

  • 25 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Urban Twin

  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Sea Suite Two Bedrooms

  • 78 sq m
  • Sea view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

Sea Suite One Bedroom

  • 69 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Urban Suite One Bedroom

  • 51 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Urban Suite Two Bedroom

  • 78 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

Urban King

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Cairns

Cairns Central Business District stay.Within a 10-minute walk of this Cairns Central Business District hotel, you'll find Cairns Esplanade and Reef Hotel Casino. Cairns Regional Gallery and Michaelmas Cay are also within half a mile (1 km).

What's nearby

  • Cairns Esplanade - 1 min walk
  • Reef Hotel Casino - 6 min walk
  • Cairns Marlin Marina - 7 min walk
  • Reef Fleet Terminal - 7 min walk
  • Cairns Central Shopping Centre - 13 min walk

Getting around

  • Cairns Station - 13 min walk
  • Cairns Intl. Airport (CNS) - 11 min drive

Restaurants

  • ‪Rattle N Hum - ‬1 min walk
  • ‪Flynn's Italian by Crystalbrook - ‬1 min walk
  • ‪Crepe - ‬4 min walk
  • ‪La Pizza Trattoria - ‬1 min walk
  • ‪Imm Thai Cafe - ‬4 min walk

About this property

Crystalbrook Flynn

5-star luxury hotel near Cairns Esplanade
Crystalbrook Flynn offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Spa services, tour/ticket assistance, and concierge services are also featured at the luxury Crystalbrook Flynn. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Cairns hotel is smoke free.

  • 311 guestrooms or units
  • 11 levels
  • 2 buildings
  • Built in 2019
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Crystalbrook Flynn offers 311 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 55-inch Smart televisions come with digital channels and Netflix. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Eleme has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is open select days.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Family friendly

  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (AUD 15 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee weekdays 6:30 AM–10:30 AM: AUD 38 for adults and AUD 15 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Bike parking
  • Bike storage
  • Full-service spa
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 55-inch Smart TV
  • Digital channels
  • Netflix
  • Streaming services

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Eco-friendly toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Slippers
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The property charges 1 percent for credit card payments
Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 75 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 38 for adults and AUD 15 for children
  • Self parking fee: AUD 15 per night
  • Rollaway bed fee: AUD 60.0 per day
  • Credit card charges are subject to a surcharge of 1 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and sofa beds
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and sofa beds. This property accepts Visa, Mastercard, American Express, JCB International, and debit cards. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products.
    For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Crystalbrook Flynn Hotel
Crystalbrook Flynn Cairns
Crystalbrook Flynn Hotel Cairns
Flynn a Crystalbrook Collection Hotel

Crystalbrook Flynn Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 545 out of 759 reviews" "
Rating 8 - Good. 145 out of 759 reviews" "
Rating 6 - Okay. 43 out of 759 reviews" "
Rating 4 - Poor. 12 out of 759 reviews" "
Rating 2 - Terrible. 14 out of 759 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sonia, Santa Clara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Joshua

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Nice Hotel but do not go there if you have a car, parking was full, no one to help offload bags. Asked what are we meant to do at reception, answer - shrug!
Stayed 1 night in Oct 2024

8/10 Good

Nicos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good quality hotel room
Stayed 1 night in Oct 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay overlooking the esplanade. A little confusing with the different elevators
Stayed 1 night in Oct 2024

10/10 Excellent

Maureen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at the Flynn for two nights and were happy to return for another two after we did a catamaran sail off shore. Staff was amazing and helpful and eager to assist. Rooms we had were nice with good beds and great showers. Nespresso coffee which I’m always pleased to see. Great location to the Esplanade and shopping. Recommend!
Stayed 2 nights in Oct 2024

2/10 Terrible

Sarosh

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable
Stayed 2 nights in Oct 2024

10/10 Excellent

Enas, manhattan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel design & location. My room was at the Esplanade tower but didn’t have a good view . However I still enjoyed my stay & loved the room & its amenities . Everything was a walking distance and a lot of dining options in the area.
Stayed 2 nights in Oct 2024

10/10 Excellent

Barbara

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We stayed here and found this location easy to walk to restaurants and local attractions
Stayed 3 nights in Sep 2024

10/10 Excellent

Mary, Lakeville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay
Location was great close to everything
Stayed 2 nights in Oct 2024

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An absolutely amazing hotel! I didn’t realise but I’d booked the urban king room which was absolutely huge and sooo reasonable I thought the price was for a standard room! Pleasantly surprised. A little issue with check in as the receptionist didn’t explain properly to me how to use the lifts as my tower was a different side so I spent about 10 minutes trying to work that out before having to ask another member of staff who was extremely helpful and took me right up to my room. So this is my reason for 4* staff. Otherwise everything was incredible and I wish o had longer here
Stayed 1 night in Oct 2024

10/10 Excellent

Jia

Liked: Cleanliness, amenities, property conditions & facilities
All good, but the air conditioning is bit noisy when I sleep
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service
Great customer service, very happy with my stay.
Stayed 3 nights in Oct 2024

10/10 Excellent

Israel

Stayed 1 night in Oct 2024

10/10 Excellent

Ketan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Kathi

Travelled with family
Liked: Cleanliness, staff & service, amenities
My daughter and I spent last week at the Cairns, Crystalbrook Flynn. From the check-in procedure to the check-out procedure, we were treated very well by all staff. The reception staff including Michaela, housekeeping, bar and restaurant staff were all pleasant, helpful, knowledgeable and respectful. Five star location. Our stay was an absolute delight. Thank you.
Stayed 6 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Service
Excellent and friendly service from the moment we walked in to to the moment we left. Clean rooms, comfy beds, amazing shower and delicious food. The excellent service made us feel so welcome, thank you team!
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is amazing! It is beautiful rooms and the staff are so nice. It is located near a lot of shops and restaurants. The view from my room was beautiful.
Stayed 1 night in Oct 2024

10/10 Excellent

Matt

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay right in middle of town
Stayed 1 night in Oct 2024

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Marie

Stayed 1 night in Sep 2024

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and spacious, really quiet and also perfect location for restaurants, to the beach and shops.
Stayed 1 night in Oct 2024