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Hilton Cairns

5.0 star property
5-star luxury hotel near Reef Fleet Terminal

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hilton Cairns

Outdoor pool, sun loungers
Hilton Premier Suite | Balcony
Point of interest
View from property
View from property

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Spa
  • Housekeeping

Explore the area

Map
34 Esplanade, Cairns, QLD, 4870
  • Reef Fleet Terminal
    3 min walk
  • Cafe Sunrise
    1 min walk
  • Cairns Station
    18 min walk
  • Cairns, QLD (CNS-Cairns Intl.)
    14 min drive

Room options

View all photos for Deluxe Double Room, Accessible (Roll In Shower)

Egyptian cotton sheets, premium bedding, Select Comfort beds

Deluxe Double Room, Accessible (Roll In Shower)

  • Water view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Roll In Shower)

Egyptian cotton sheets, premium bedding, Select Comfort beds

Room, 1 King Bed, Accessible (Roll In Shower)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for King Hilton Guest Room

Egyptian cotton sheets, premium bedding, Select Comfort beds

King Hilton Guest Room

  • 30 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for King Hilton, Executive Room, Club Lounge Access

Egyptian cotton sheets, premium bedding, Select Comfort beds

King Hilton, Executive Room, Club Lounge Access

  • 30 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Spa)

Room, 1 King Bed (Spa)

Room, 1 King Bed (Spa)

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds (Spa)

Egyptian cotton sheets, premium bedding, Select Comfort beds

Executive Room, 2 Double Beds (Spa)

  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Hilton Premier Suite

Hilton Premier Suite | View from room

Hilton Premier Suite

  • 120 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Hilton Guest Room

Egyptian cotton sheets, premium bedding, Select Comfort beds

Double Hilton Guest Room

  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 2 Double Beds

View all photos for Double Hilton Executive Room

Egyptian cotton sheets, premium bedding, Select Comfort beds

Double Hilton Executive Room

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 1 King Bed, Corner

Egyptian cotton sheets, premium bedding, Select Comfort beds

Room, 1 King Bed, Corner

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for King Hilton Deluxe

King Hilton Deluxe

King Hilton Deluxe

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Corner

Egyptian cotton sheets, premium bedding, Select Comfort beds

Double Room, Corner

  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 60 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Hilton Deluxe

Egyptian cotton sheets, premium bedding, Select Comfort beds

Double Hilton Deluxe

  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

Similar properties

Property amenity

Shangri-La The Marina, Cairns

Pool
Kids pool
Free WiFi
Restaurant
4.4 out of 5, Excellent, (1004)
The price is CA $206
per night
CA $227 total
includes taxes & fees
16 Jan - 17 Jan
Shangri-La The Marina, Cairns

About the area

Cairns

Oceanside stay.With a stay at this Cairns Central Business District hotel, you'll be steps from Reef Hotel Casino and Reef Fleet Terminal. Cairns Esplanade and Cairns Marlin Marina are also within half a mile (1 km).

What's nearby

  • Reef Fleet Terminal - 3 min walk
  • Cairns Esplanade - 3 min walk
  • Cairns Marlin Marina - 6 min walk
  • Esplanade Lagoon - 8 min walk
  • Cairns Central Shopping Centre - 11 min walk

Getting around

  • Cairns Station - 18 min walk
  • Cairns Intl. Airport (CNS) - 14 min drive

Restaurants

  • ‪Hilton Executive Lounge - ‬1 min walk
  • ‪Dundee's Restaurant on the Waterfront - ‬2 min walk
  • ‪Horizon Club - ‬5 min walk
  • ‪Blu Marlin Bistro - ‬3 min walk
  • ‪Silverswift - ‬3 min walk

About this property

Hilton Cairns

5-star luxury hotel near Reef Fleet Terminal
Hilton Cairns offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 33594 square feet (3121 square meters) and includes a conference center. Spa services, a terrace, and multilingual staff are also featured at the luxury Hilton Cairns. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Cairns hotel.

  • 1 building
  • 263 guestrooms or units
  • 7 levels
  • 33594 sq ft of conference space
  • 3121 sq m of conference space
  • Built in 1987
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Hilton Cairns offers 263 air-conditioned accommodations with safes and bathrobes. Rooms open to balconies. Each accommodation is individually furnished. Select Comfort beds feature Egyptian cotton sheets and premium bedding. 55-inch Smart televisions come with premium digital channels and pay movies. Bathrooms include shower/tub combinations, slippers, designer toiletries, and complimentary toiletries.

In-room wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Banyan Spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, and Thai massages.

Languages

Chinese (Mandarin), English, Filipino, French, Italian, Japanese, Korean, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: WiFi (AUD 14.95 per 24-hour period)
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured covered self parking on site (AUD 25.00 per day)
  • Secured covered valet parking on site (AUD 30.00 per day)
  • Limited onsite parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–9:30 AM: AUD 40 for adults and AUD 20 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Bicycle rentals
  • Full-service spa
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 43
  • Front entrance ramp
  • Grab bar near toilet
  • Toilet grab bar height (inches): 30
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

Room amenities

Entertainment

  • 55-inch Smart TV
  • Digital channels
  • Pay movies
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)
  • Select Comfort bed

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Safe
  • Slippers
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2.00 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 100.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 40 for adults and AUD 20 for children
  • Fee for in-room wireless internet: AUD 14.95 per 24-hour period (rates may vary)
  • Covered self parking fee: AUD 25.00 per day
  • Covered valet parking fee: AUD 30.00 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 100.0 per night
  • Credit card charges are subject to a surcharge of 2.00 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Parties and events are allowed on site
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, Eurocard, and debit cards. Cash is not accepted. Parties and events are allowed on site. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Cairns Hilton
Hilton Cairns
Hilton Hotel Cairns
Cairns Hilton International
Hilton Cairns Hotel Cairns
Hilton International Cairns
Hilton Cairns Hotel
Hilton Cairns Hotel
Hilton Cairns Cairns
Hilton Cairns Hotel Cairns

Hilton Cairns Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 585 out of 1006 reviews" "
Rating 8 - Good. 263 out of 1006 reviews" "
Rating 6 - Okay. 93 out of 1006 reviews" "
Rating 4 - Poor. 42 out of 1006 reviews" "
Rating 2 - Terrible. 23 out of 1006 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff that went the extra miles. Perfect location where everything was nearby
Stayed 1 night in Sep 2024

10/10 Excellent

Troy

Stayed 2 nights in Sep 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

AKIHIRO

Stayed 2 nights in Sep 2024

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Service. Loved the bed, pillows, linen and Crabtree & Evelyn Toiletries. Buffet Breakfast was fantastic. Unfortunately our room overlooked the Casino and the night time noise interrupted our sleep.
Stayed 2 nights in Sep 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent ,clean safe modern room first class
Stayed 1 night in Sep 2024

10/10 Excellent

Lloyd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant service from the moment my spouse and i walked into the hotel to checkin. Breakfast was amazing with exceptional service. Hotel room was comfortable and very clean. Overall fantastic stay.
Stayed 1 night in Sep 2024

8/10 Good

Arlan

Liked: Cleanliness, property conditions & facilities, room comfort
Centrally located hotel
Great location, comfy hotel, sadly reception services are bad
Stayed 3 nights in Sep 2024

10/10 Excellent

Ichiya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Feifei

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Sep 2024

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4nights. The A/C unit in the room stopped working, and it made excessive noise on the day it got repaired. Anyway, everything was sorted out on the second day promptly. Although I experienced the issue with the A/C unit, I’ll 100% stay Hilton Cairns again if I visit Cairns for any reasons. The managers and staff at Hilton went the extra miles to ensure my comfort while I was there. Truly amazed how they did and what they did. Stayed over 50 nights at many different hotels this year, but only Cairns Hilton is the place I want to stay again. (One of the hotels I never visit again is ‘Hilton Surfers Paradise’) Thank you.
Stayed 4 nights in Sep 2024

8/10 Good

Patrice

Stayed 7 nights in Aug 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Love the Hilton. Comfortable and beautiful great staff. I’m a local here in Cairns and choose the Hilton every time I need to escape
Stayed 1 night in Sep 2024

10/10 Excellent

Mr Troy

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 4 nights in Aug 2024

8/10 Good

nathan

Stayed 4 nights in Aug 2024

10/10 Excellent

Myrinne

Stayed 1 night in Sep 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Peter

Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible Experience
Rooms seem very small. Had to enter the hokey pool area(no bar, no anything) from the third floor stairway. Went to have a drink mid afternoon and there were jackhammers so loud it was horrid. No doormen in front of hotel to assist w bags etc….the whole program there seems run down and the service is terrible. we were set to return there but i immediately changed to the Shangri La.
Stayed 1 night in Aug 2024

10/10 Excellent

Mira

Liked: Cleanliness
Stayed 3 nights in Aug 2024

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and amenities, the view across to the mangroves and mountains from the lobby, dining area and pool were outstanding. Staff were friendly and extremely accommodating.
Stayed 1 night in Aug 2024

10/10 Excellent

sudarsono

Stayed 1 night in Aug 2024

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had an ocean view room for four nights. Outstanding view of the water. The room was fresh and nicely appointed. Plenty of horizontal space for luggage, toiletries, and other things. Extremely comfy pillows and bed. Well-trained staff who are happy to assist you. Breakfasts were great with a wide variety of tasty hot items, breads and pasteries, yogurt, fruits, rice, self-serve pancakes and all the rest. In a safe area with a wide variety of restaurants and shopping within walking distance…Loved our stay there and will go back at the earliest opportunity!
Stayed 4 nights in Aug 2024