Jack & Newell Holiday Apartments

4.5 star property
4.5-star luxury aparthotel near Cairns Esplanade

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Photo gallery for Jack & Newell Holiday Apartments

Premium Apartment, 3 Bedrooms, Ocean View | Balcony
Exterior detail
2 Bedroom Water View Apartment
70-cm flat-screen TV with digital channels, TV
Full-size fridge, microwave, oven, stovetop
Reviews
9.4

Exceptional

Popular amenities

  • Washer
    WasherWasher
  • Parking included
    Parking includedParking included
  • Pool
    PoolPool
  • Barbecue grill
    Barbecue grillBarbecue grill
  • Kitchen
    KitchenKitchen
  • Air conditioning
    Air conditioningAir conditioning

Check-in time

2:00 PM

Check-out time

10:00 AM

Explore the area

Map
27-29 Wharf Street, Cairns, QLD, 4870
  • Popular LocationCairns Esplanade4 min walk
  • Popular LocationCairns Central Shopping Centre11 min walk
  • Popular LocationCairns Marlin Marina11 min walk
  • AirportCairns, QLD (CNS-Cairns Intl.)8 min drive

Room options

Panoramic Apartment, 3 Bedrooms, Ocean View

  • 3 bedrooms
  • Ocean view
  • Sleeps 7
  • 2 Queen Beds and 2 Twin Beds

Premium Apartment, 3 Bedrooms, Ocean View

  • 3 bedrooms
  • Ocean view
  • Sleeps 7
  • 2 Queen Beds and 2 Twin Beds

3 Bedroom Standard Apartment

  • 160 sq m
  • 3 bedrooms
  • City view
  • Sleeps 7
  • 2 Queen Beds and 2 Twin Beds

3 Bedroom Water View Apartment

  • 160 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 7
  • 2 Queen Beds and 2 Twin Beds

Deluxe Apartment, 3 Bedrooms, Partial Sea View

  • 3 bedrooms
  • Partial sea view
  • Sleeps 7
  • 2 Queen Beds and 2 Twin Beds

2 Bedroom Standard Apartment

  • 120 sq m
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds OR 2 Queen Beds

2 Bedroom Water View Apartment

  • 120 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

Similar properties

About the area

Cairns

City center stay.Within a 10-minute walk of this Cairns Central Business District aparthotel, you'll find Cairns Esplanade and Reef Fleet Terminal. Cairns Zoom and Wildlife Dome and Reef Hotel Casino are also within half a mile (1 km).

What's nearby

  • Cairns Convention Centre - 4 min walk
  • Cairns Esplanade - 4 min walk
  • Reef Fleet Terminal - 6 min walk
  • Cairns Central Shopping Centre - 11 min walk
  • Cairns Marlin Marina - 11 min walk

Getting around

  • Cairns Station - 16 min walk
  • Cairns Intl. Airport (CNS) - 8 min drive

Restaurants

  • ‪Hemingway’s Brewery - ‬5 min walk
  • ‪Ganbaranba Noodle Colosseum - ‬5 min walk
  • ‪Sauce Brewing Cairns - ‬5 min walk
  • ‪Piccolo Cucina - ‬2 min walk
  • ‪Hilton Executive Lounge - ‬4 min walk

About this property

Entire place

Jack & Newell Holiday Apartments

4.5-star luxury aparthotel near Cairns Esplanade
As a guest of Jack & Newell Holiday Apartments, you'll find an outdoor pool, a terrace, and barbecue grills. WiFi is free in public spaces. The luxury Jack & Newell Holiday Apartments also features tour/ticket assistance and an elevator. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Cairns aparthotel is smoke free.

  • 1 building
  • 16 guestrooms or units
  • Built in 2004
  • Poolside lounge chairs
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • BBQ grill(s)
  • Elevator
  • No smoking on site
Jack & Newell Holiday Apartments offers 16 air-conditioned accommodations with washers/dryers and hair dryers. Rooms open to furnished balconies or patios. Each accommodation is individually decorated. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include separate bathtubs and showers.

Guests can surf the web using the complimentary wireless Internet access. 70-cm flat-screen televisions come with digital channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided weekly.

Languages

English

Property amenities

Pool/Spa

  • Outdoor pool
  • Sun loungers

Internet

  • Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Limited onsite parking
  • Height restrictions apply for onsite parking

Kitchen

  • Refrigerator (full size)
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Electric kettle
  • Cookware/dishes/utensils

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: AUD 40.0 per day

Bathrooms

  • Separate bathtub and shower
  • Towels provided
  • Hair dryer

Living spaces

  • Living room
  • Dining room

Entertainment

  • 70-cm flat-screen TV with digital service

Outdoor areas

  • Furnished balcony/patio
  • Terrace
  • Barbecue grill

Laundry

  • Washer/dryer

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Limited housekeeping
  • Iron/ironing board
  • Luggage storage

Location highlights

  • On the waterfront
  • Near the boardwalk/promenade
  • Near the airport
  • Near a train station
  • In the shopping district
  • In the city center

Things to do

  • Sailing nearby
  • Hiking/biking trails nearby
  • Scuba diving nearby
  • Golf nearby
  • Rafting nearby
  • Boat tours nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Ecotours nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • Security system
  • Window guards

General

  • 16 rooms
  • 1 building
  • Built in 2004
  • Individually decorated

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Friday (8 AM - 5 PM) and Saturday - Sunday (8 AM - 2 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Guests planning to arrive after reception hours must contact the property at least 72 hours before arrival using the information on the booking confirmation.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40.0 per day.
  • Cribs (infant beds) are available for AUD 25.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: AUD 250.00

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 25.0 per day
  • Rollaway bed fee: AUD 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a security system and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector, a security system, and window guards in each accommodation. The property is professionally cleaned. Contactless check-in and contactless check-out are available.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Jack & Newell Cairns Luxury Apartments
Jack & Newell Luxury Apartments
Jack Newell Apartments
Jack Newell Cairns Luxury
Jack Newell Luxury
Jack Newell Luxury Apartments Cairns
Jack & Newell Apartments
Jack Newell Holiday Apartments
Jack & Newell Holiday Apartments Cairns
Jack & Newell Holiday Apartments Aparthotel
Jack & Newell Holiday Apartments Aparthotel Cairns

Jack & Newell Holiday Apartments Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 205 out of 276 reviews" "
Rating 8 - Good. 60 out of 276 reviews" "
Rating 6 - Okay. 9 out of 276 reviews" "
Rating 4 - Poor. 1 out of 276 reviews" "
Rating 2 - Terrible. 1 out of 276 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Sheryll

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property manager was great. Full of local knowledge. Friendly and helpful.
Stayed 4 nights in Mar 2024

10/10 Excellent

George

Business traveller, Travelled with group
Well Managed
Stayed 3 nights in Jan 2024

10/10 Excellent

jason

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We had a amazing stay here, the view we had was outstanding to say the least. In a good area and near everything you could need for your stay. We will definitely come back and stay in the property again when we are back in Cairns again.
Stayed 3 nights in Nov 2023

10/10 Excellent

Louise

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This property was lovely exactly as displayed in pictures right across the road from wharf.
Stayed 5 nights in Oct 2023

10/10 Excellent

Long Sheng

Liked: Cleanliness, property conditions & facilities
Very clean amd comfortable. 5 of us in a 3 bedroom apartment.
Stayed 5 nights in Sep 2023

10/10 Excellent

Katharina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very spacious Appartement. Close to restaurants and fleet reef. Would book again.
Stayed 3 nights in Sep 2023

4/10 Poor

Alan

Travelled with family
Liked: Room comfort
P&O Cruise Views, not Sea Views.
I booked the last few days of my holiday in a sea view apartment as a way to celebrate, prior to leaving for the UK. Sadly, shortly after check-in and admiring the beautiful views, a gigantic P&O cruise docked directly outside the hotel, resulting in my 'sea views' becoming a view of seemed like a block of flats; to top it off, it stank and was noisy if we went out on the balcony. If the fact that the hotel was fronted by the cruise terminal, and that the view from my apartment was very different to what had been advertised ans sold, I would not be making an issues or this, as I simply would have booked alsewhere. This tainted what should have been ending the holiday with a 'bang'. Very disappointed.
Stayed 2 nights in Aug 2023

10/10 Excellent

Hye

Liked: Cleanliness, property conditions & facilities
Great place for family. Clean, well accomodated and good communication
Stayed 2 nights in Aug 2023

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was situated in a fantastic location with great views. It was slightly off the main drag and thus a little quieter without being any real distance away. It was a well appointed apartment with all you could want, with comfortable beds
Stayed 3 nights in Jul 2023

10/10 Excellent

Helen

Stayed 3 nights in Jun 2023