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Pullman Cairns International

5.0 star property
5-star luxury hotel near Cairns Esplanade

Choose dates to view prices

Photo gallery for Pullman Cairns International

Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Lobby
View from property
View from property
Outdoor pool, sun loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pool
  • Bar

Explore the area

Map
17 Abbott Street, Cairns, QLD, 4870
  • Cairns Esplanade
    ‪4 min walk‬
  • Reef Fleet Terminal
    ‪6 min walk‬
  • Cairns Marlin Marina
    ‪10 min walk‬
  • Cairns, QLD (CNS-Cairns Intl.)
    ‪13 min drive‬

Room options

View all photos for Grand Superior City Mountain Twin

Grand Superior City Mountain Twin

Grand Superior City Mountain Twin

  • Mountain view
  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Rejuvenated Deluxe Room, Harbour View

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Rejuvenated Deluxe Room, Harbour View

  • Harbor view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Rejuvenated Superior Room, Mountain View

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Rejuvenated Superior Room, Mountain View

  • Mountain view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Rejuvenated Deluxe Room Twin, Harbour View

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Rejuvenated Deluxe Room Twin, Harbour View

  • Harbor view
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Rejuvenated Superior Room Twin, City Mountain View

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Rejuvenated Superior Room Twin, City Mountain View

  • Mountain view
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Twin Room, 2 Double Beds, Mountain View

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic Twin Room, 2 Double Beds, Mountain View

  • Mountain view
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Twin Room, 2 Double Beds, Harbour View

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic Twin Room, 2 Double Beds, Harbour View

  • Harbor view
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 Queen Bed, Harbour View

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic Room, 1 Queen Bed, Harbour View

  • Harbor view
  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Room, 1 Queen Bed, Mountain View

Classic Room, 1 Queen Bed, Mountain View

Classic Room, 1 Queen Bed, Mountain View

  • Mountain view
  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed

About the area

Cairns

Central Cairns getaway .Within a 10-minute walk of this Cairns Central Business District hotel, you'll find Cairns Esplanade and Reef Fleet Terminal. Cairns Zoom and Wildlife Dome and Reef Hotel Casino are also within half a mile (1 km).

What's nearby

  • Reef Hotel Casino - 3 min walk - 0.3 km
  • Cairns Esplanade - 4 min walk - 0.4 km
  • Reef Fleet Terminal - 6 min walk - 0.5 km
  • Cairns Marlin Marina - 10 min walk - 0.9 km
  • Cairns Central Shopping Centre - 12 min walk - 1.0 km

Getting around

  • Cairns Station - 15 min walk
  • Cairns Intl. Airport (CNS) - 13 min drive

Restaurants

  • ‪Hemingway’s Brewery - ‬4 min walk
  • ‪Hilton Executive Lounge - ‬4 min walk
  • ‪Bar36 - ‬3 min walk
  • ‪Six Degrees Bar and Lounge - ‬5 min walk
  • ‪Cafe Sunrise - ‬4 min walk

About this property

Pullman Cairns International

5-star luxury hotel near Cairns Esplanade
Pullman Cairns International offers its guests a full-service spa, an outdoor pool, and a hot tub. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 2153 square feet (200 square meters) and includes conference space. A 24-hour fitness center, a terrace, and multilingual staff are also featured at the luxury Pullman Cairns International. For a fee, parking is available.

This 5-star Cairns hotel is smoke free.

  • 1 building
  • 321 guestrooms or units
  • 16 levels
  • 2153 sq ft of conference space
  • 200 sq m of conference space
  • Built in 1988
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Pullman Cairns International offers 321 accommodations with safes and complimentary newspapers. Rooms open to balconies. 32-inch LED televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The onsite spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a hot tub.

The spa is open daily. Guests under 14 years old are not allowed in the spa.

Languages

English, French, Japanese, Spanish

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4.4 out of 5, Excellent, 1,006 reviews
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Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (AUD 20 per day)

Food and drink

  • Daily cooked-to-order breakfast available for a fee: AUD 39 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Full-service spa
  • Hot tub
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch LED TV with cable/satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out fee: AUD 20
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities or services will be unavailable from March 19 2025 to May 31 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 50 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 39 per person
  • Covered self parking fee: AUD 20 per day
  • Late check-out fee: AUD 20
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, and Barclaycard. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Pullman Cairns International
Pullman Hotel Cairns International
Sebel Hotel Cairns
The Sebel Cairns Hotel Cairns
The Sebel Hotel Cairns
Pullman Cairns International Hotel
Pullman International Hotel
Pullman International
Pullman Cairns Cairns
Pullman Cairns International Hotel
Pullman Cairns International Cairns
Pullman Cairns International Hotel Cairns

Pullman Cairns International Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 532 out of 1001 reviews
Rating 8 - Good. 315 out of 1001 reviews
Rating 6 - Okay. 107 out of 1001 reviews
Rating 4 - Poor. 37 out of 1001 reviews
Rating 2 - Terrible. 10 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Kari

Liked: Cleanliness, amenities, property conditions & facilities
This hotel has a grand entrance to drive up to. The rooms are large and well appointed. However, it seems like the front desk staff, at least the ones I dealt with, are not the top team. I'd ask a question and get an off topic response. Then I'd have to repeat myself. While this could be a luxury property, they need to make some cosmetic improvements like: the pool needs to be resurfaced, the roof and siding of the adjacent building needs to pressure washed and painted. It's located in a fantastic area, but many shops and restaurants closed during covid and never reopened. However, there's more than enough to satisfy. The waterfront area is just a few blocks away and is wonderful. There's plenty of shopping and the night market is near. All in all, I did enjoy my stay with some minor hiccups.
Stayed 5 nights in Jan 2025

8/10 Good

James

Stayed 4 nights in Jan 2025

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service
Stayed 5 nights in Jan 2025

10/10 Excellent

CARLOS, SHELBY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only negative I have was that the concierge was never at their station. The staff was friendly and helpful and the rooms were very nice.
Stayed 2 nights in Jan 2025

10/10 Excellent

STEVEN

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, very modern, easy walk to city attractions Best steak in years at restaurant
Stayed 3 nights in Jan 2025

10/10 Excellent

Ricken, Detroit

Stayed 2 nights in Jan 2025

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Close to everything staff are very helpfull
Stayed 7 nights in Dec 2024

8/10 Good

Rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for Reef tours.
Stayed 3 nights in Dec 2024

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Housekeeping cleaned room every day Some hotels clean couple times a week but at the Pullman it's daily.Easy walking distance to everything
Stayed 10 nights in Dec 2024

8/10 Good

Kiara

Stayed 2 nights in Dec 2024

8/10 Good

JEFFREY

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The impressive lobby is amazing, we hang out there quite often. The hotel is walkable to the main area of town. Lots of dining and shopping options nearby. The Christmas buffet lunch was totally worth it. The only drawback is there's only one pool open with the main pool closed.
Stayed 7 nights in Dec 2024

8/10 Good

Fang, Wheelers Hill

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All good!
Stayed 7 nights in Dec 2024

10/10 Excellent

Melody

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathrooms were not thoroughly cleaned though they look nice.otherwise everything else was excellent.
Stayed 7 nights in Dec 2024

10/10 Excellent

Joyce, Sumter

Travelled with partner
Very helpful staff very nice room
Stayed 1 night in Dec 2024

8/10 Good

Hong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 night stay in Cairns
Good overall, not amazing Pros: Great location, decor, bar and restaurant. Hot tub was alright and the gym is decent. Balcony had an amazing view. Cons: No sauna (even though it’s advertised), pool needs major repairs (one of two pools open, plus pool bar was closed), and discovered mold on the bathroom floor (we were in room 719). Really a 4 star hotel, some repairs and renovations can bring it up to par.
Stayed 2 nights in Dec 2024

10/10 Excellent

Christine Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Cynthia, Commerce City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely helpful and friendly. Very walkable to the reef terminal and to shopping.
Stayed 5 nights in Nov 2024

10/10 Excellent

Lexter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to the boardwalk. Quick walk to the terminal / pier.
Stayed 7 nights in Oct 2024

10/10 Excellent

Anne-marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central to shopping and dinning venues, great family friendly accommodation, would recommend for any age persons, staff was fantastic.
Stayed 1 night in Nov 2024

8/10 Good

Louise

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Spacious
Stayed 2 nights in Nov 2024

8/10 Good

David

The hotel is a beautiful place room service is great other then the cleaning that wasn’t excellent everything else was great
Stayed 6 nights in Oct 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms and good location
Stayed 3 nights in Oct 2024

8/10 Good

Vikas, Columbia

Travelled with family, Travelled with family and small children
Liked: Amenities
Well managed property
Stayed 3 nights in Oct 2024

8/10 Good

Ildiko

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very nice, clean and spacious. Bed was really comfortable. I loved the elegant look of the lobby. Breakfast was delicious and food selection was great too. The location of the hotel is excellent. Good restaurants, shops and the wharf is in walking distance. The only problem was that the pool area was closed for maintenance for 5 days during our stay. It was disappointing however, we were allowed to use the pool of the other Pullman Hotel across the road.
Stayed 5 nights in Oct 2024