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Reef Palms Motel

3.5 star property
3.5-star motel near Cairns Esplanade

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Photo gallery for Reef Palms Motel

Outdoor pool, sun loungers
Front of property
Outdoor pool, sun loungers
Deluxe Spa Room
Coffee service

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Hot tub
  • Pool
  • Housekeeping
  • Parking included
  • Air conditioning

Explore the area

Map
41-47 Digger Street, Cairns North, QLD, 4870
  • Cairns Esplanade
    ‪4 min walk‬
  • Cairns Esplanade Charles Street Parkland
    ‪9 min walk‬
  • Cairns Base Hospital
    ‪13 min walk‬
  • Cairns, QLD (CNS-Cairns Intl.)
    ‪5 min drive‬

Room options

View all photos for Deluxe Spa Room

Deluxe Spa Room

Deluxe Spa Room

  • 39 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Quad Studio

Quad Studio

Quad Studio

  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Deluxe Spa Studio $$$ Saver

  • 39 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Queen Room

Twin Queen Room

Twin Queen Room

  • 42 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Triple Studio

Pillowtop beds, in-room safe, desk, soundproofing

Triple Studio

  • 42 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Studio, Multiple Beds

Family Studio, Multiple Beds

Family Studio, Multiple Beds

  • 42 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

View all photos for Studio, 1 Queen Bed

Pillowtop beds, in-room safe, desk, soundproofing

Studio, 1 Queen Bed

  • 36 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Front of property

Cairns Harbourside Hotel

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, (1002)
The price is CA $113
per night
CA $124 total
includes taxes & fees
2 Mar - 3 Mar
Cairns Harbourside Hotel

About the area

Cairns

Cairns North stay.Within a 10-minute walk of this Cairns North motel, you'll find Cairns Esplanade and Cairns Esplanade Charles Street Parkland. Cairns Base Hospital and Cairns Private Hospital are also within 2 miles (3 km).
View more Motels in CairnsOpens in a new window

What's nearby

  • Cairns Esplanade - 4 min walk
  • Cairns Base Hospital - 13 min walk
  • Cairns Central Shopping Centre - 3 min drive
  • Reef Fleet Terminal - 4 min drive
  • Cairns Marlin Marina - 5 min drive

Getting around

  • Cairns Station - 3 min drive
  • Cairns Intl. Airport (CNS) - 5 min drive

Restaurants

  • ‪Muddy's Cafe - ‬18 min walk
  • ‪Sushi Train North Cairns - ‬9 min walk
  • ‪Lobby Bar - ‬15 min walk
  • ‪Guyala Cafe - ‬7 min walk
  • ‪Odett's Cafe - ‬7 min walk

About this property

Reef Palms Motel

3.5-star motel near Cairns Esplanade
Reef Palms Motel offers its guests an outdoor pool and a hot tub. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and meeting rooms. A library, a terrace, and barbecue grills are also featured at the business-friendly Reef Palms Motel. Self parking is free.

This 3.5-star Cairns motel is smoke free.

  • 41 guestrooms or units
  • Meeting rooms
  • Poolside lounge chairs
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Library
  • Convenience store
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • No smoking on site
Reef Palms Motel offers 41 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Rooms open to balconies. Beds feature pillowtop mattresses. Digital television is provided. Accommodations at this 3.5-star motel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Cairns motel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Free area shuttle
  • Free shopping center shuttle

Food and drink

  • Room service available

Things to do

  • Outdoor pool
  • Hot tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • Digital channels
  • TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Electric kettle
  • Kitchenette
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open Monday - Sunday (7:00 AM - 7:00 PM) and Monday - Sunday (7 AM - 7:00 PM)
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Front desk hours are 7 AM - 5 PM on public holidays.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.0 per night.
  • Cribs (infant beds) are available for AUD 10.0 per stay.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of AUD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per stay
  • Rollaway bed fee: AUD 30.0 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and JCB International. Cash is not accepted. 

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Reef Palms
Reef Palms Cairns North
Reef Palms Motel
Reef Palms Motel Cairns North
Reef Palms Motel Motel
Reef Palms Motel Cairns North
Reef Palms Motel Motel Cairns North

Reef Palms Motel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 351 out of 829 reviews
Rating 8 - Good. 306 out of 829 reviews
Rating 6 - Okay. 116 out of 829 reviews
Rating 4 - Poor. 36 out of 829 reviews
Rating 2 - Terrible. 20 out of 829 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Jamie

Disliked: Cleanliness, property conditions & facilities, room comfort
Disgusting
Whole room was filthy. Aircon was full of mould. Under bed was filthy a health risk bed and pillows stunk of b.o
Stayed 1 night in Nov 2024

4/10 Poor

Evon

Business traveller
Disliked: Cleanliness, staff & service, amenities
Stayed 1 night in Oct 2024

4/10 Poor

Hannes

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Was a bit disappointing for what we expected. Close to the airport was a bonus but the unite was very dated. TV and water jug didn’t work because the wall power sockets were not working.
Stayed 1 night in Oct 2024

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
77
Stayed 1 night in Oct 2024

8/10 Good

Terry

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2024

4/10 Poor

Elvira

Stayed 1 night in Oct 2024

2/10 Terrible

Mary

Disliked: Staff & service, property conditions & facilities
Booked a motel for a particular reason online. It wasn’t a motel. Manager and his sister very rude. Didn’t stay. Tried to get in touch with WOTIF but it was like trying To fly to the moon by bike.
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting
Bathroom hadn't been cleaned. Reception stunk, the grounds are neglected, and the facilities/rooms are very tired.
Stayed 1 night in Oct 2024

6/10 Okay

Ibuai

Liked: Staff & service
But the only thing that bothred me that tge hand wash and the shampoo and condition wasnt full it was empty and the siding door doesnt work like i was their with my daughter and i didnt get a good sleep bexause pf thw door
Stayed 2 nights in Oct 2024

4/10 Poor

Phillip

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing to like about the place 1.no milk in room to have with coffee 2.no toilet roll on Holder 3 .no shuttle bus to the airport and at $172.00 a night not happy.
Stayed 1 night in Sep 2024

6/10 Okay

joanne

Stayed 1 night in Aug 2024

6/10 Okay

joanne

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Giod location. Has potentual. Due to short staff cleaning not up to standard.
Stayed 1 night in Aug 2024

2/10 Terrible

melissa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
when i booked it was for deluxe room i got family Room for 7 days, the noisy was horrible the locals was having a fight no manager to control it , the bed had hair over it no shower gel , the other 2 spare beds was dirty. felt like my bed was itchy every night worse hotel was the worst wish to get my money back
Stayed 7 nights in Aug 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to airport. Large room. Nice fans
Stayed 1 night in Aug 2024

10/10 Excellent

Andrew

Liked: Staff & service, room comfort
Great place to stay in Cairns
Lovely place to stay and very convenient to the hospital that I needed to visit. Very convenient to shops, eateries and the main areas of Cairns! A quick walk to the lovely walk along the foreshore.
Stayed 2 nights in Aug 2024

4/10 Poor

Michelle

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Location near the airport was handy but it is in the direct flight path of all aircraft. The room smelt unpleasant and was dirty. The curtains were hanging off the track. The fridge leaked. Not at all good value for money.
Stayed 1 night in Aug 2024

8/10 Good

Rob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only overnight. Very pleasant. would stay there again.
Stayed 1 night in Aug 2024

6/10 Okay

Kathleen

Liked: Cleanliness, staff & service
Fortunately I contacted them to remind them I would be checking in later then 5:00 so they gave me instructions on how to get my key. Had I not I would not have been able to get into my room. The hotel is older. All the soaps were empty but the room was clean
Stayed 1 night in Aug 2024

6/10 Okay

Nicole

Travelled with family
Liked: Staff & service
The room stunk of cigarettes and tobacco. The curtains were really dirty.
Stayed 1 night in Aug 2024

8/10 Good

Barry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Other guests quite noisy
Stayed 7 nights in Jul 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property manager was great. Very clean.
Stayed 1 night in Jul 2024

10/10 Excellent

Judith

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Extremely helpful proprietors who made us feel very welcome. They bent over backwards to help. The room was very comfortable.
Stayed 1 night in Jul 2024

2/10 Terrible

John

Disliked: Staff & service
Stayed 1 night in Jul 2024

2/10 Terrible

Roger

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This place was not as advertised. The hot tub has been broken for a long time, pool is locked, there is no breakfast or coffee and the shuttle does not run to town as advertised. (It only runs on certain days of the week to the airport and only in the morning.) The smell of cigarettes in our room and in the hallways was overwhelming and the neighborhood was dirty. It was a waste of our money and we wish we had stayed elsewhere.
Stayed 2 nights in Jul 2024

4/10 Poor

Murray

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The room rates were reasonable. We didnt like the shower above a plastic bath as this is a hazard for all ages. The unit needed a complete upgrade. The room was only serviced every 4 days and was extremely dusty. You could write your name in the dust on the tv cabinet. We had to wash all the cutlery and plates before we used them as they were filthy. The hotel policy was that when the tenant leaves they had to clean this stuff or be charged extra. Not good enough in our opinion.
Stayed 9 nights in Jul 2024