Southern Cross Atrium Apartments

4.0 star property
4-star aparthotel near Cairns Esplanade

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December 2024
January 2025

Photo gallery for Southern Cross Atrium Apartments

3 outdoor pools, sun loungers
BBQ/picnic area
Flat-screen TV
Microwave, stovetop, coffee/tea maker, electric kettle
In-room safe, iron/ironing board, free WiFi, bed sheets

Reviews

8.4 out of 10

Very good

Popular amenities

  • Gym
  • Pool
  • Parking included
  • Barbecue grill
  • Air conditioning
  • Laundry

Explore the area

Map
3-11 Water Street, Cairns, QLD, 04870
  • Cairns Central Shopping Centre
    1 min walk
  • Cairns Performing Arts Centre
    6 min walk
  • The Cairns Museum
    9 min walk
  • Cairns, QLD (CNS-Cairns Intl.)
    11 min drive

Room options

Standard Studio - Non Serviced

  • 39 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Studio Pool view - Non Serviced

  • 39 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Standard Apartment, 1 Bedroom - Non Serviced

  • 43 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Deluxe Room One Bedroom - Non Serviced

  • 52 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

Deluxe Room One Bedroom. Pool View - Non Serviced

  • 52 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

Standard Apartment, 2 Bedrooms - Non Serviced

  • 87 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 Queen Bed and 2 Twin Beds OR 1 King Bed and 1 Queen Bed

Deluxe Room Two Bedroom. - Non Serviced

  • 91 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds OR 1 King Bed and 1 Queen Bed

Similar properties

About the area

Cairns

City center stay.Within a 10-minute walk of this Cairns Central Business District aparthotel, you'll find Cairns Central Shopping Centre and Cairns Performing Arts Centre. Cairns Esplanade and The Cultural Place are also within half a mile (1 km).

What's nearby

  • Cairns Central Shopping Centre - 1 min walk
  • Cairns Night Markets - 10 min walk
  • Cairns Esplanade - 10 min walk
  • Esplanade Lagoon - 15 min walk
  • Cairns Marlin Marina - 18 min walk

Getting around

  • Cairns Station - 5 min walk
  • Cairns Intl. Airport (CNS) - 11 min drive

Restaurants

  • ‪Food Court - Cairns Central - ‬6 min walk
  • ‪KFC - ‬6 min walk
  • ‪T2 Tea - ‬6 min walk
  • ‪Chezest - ‬4 min walk
  • ‪The Coffee Club - ‬3 min walk

About this property

Southern Cross Atrium Apartments

4-star aparthotel near Cairns Esplanade
As a guest of Southern Cross Atrium Apartments, you'll find 3 outdoor swimming pools, a sauna, and a fitness center. Public spaces have free WiFi. Barbecue grills, multilingual staff, and gift shops/newsstands are also featured at Southern Cross Atrium Apartments. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Cairns aparthotel.

  • 160 guestrooms or units
  • 3 levels
  • 12 buildings
  • Poolside lounge chairs
  • Self-service laundry
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Smoking in designated areas
Southern Cross Atrium Apartments offers 160 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies or patios. Flat-screen televisions are featured in guestrooms. Microwaves and rice cookers are provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided on request.

Languages

English, Japanese

Property amenities

Pool/Spa

  • 3 outdoor pools
  • Sun loungers
  • Sauna

Internet

  • Free WiFi
  • Free in-room WiFi has a 2-device limit

Parking and transportation

  • Free covered self parking on site
  • Onsite parking includes off-street options
  • On site car rental

Food and drink

  • Stovetop
  • Microwave
  • Coffee/tea maker
  • Electric kettle
  • Rice cooker
  • Cookware/dishes/utensils
  • Toaster

Bedrooms

  • Bed sheets provided

Bathrooms

  • Towels provided
  • Hair dryer

Entertainment

  • Flat-screen TV

Outdoor areas

  • Balcony or patio
  • Barbecue grill
  • Picnic area

Laundry

  • Laundry service
  • Laundry facilities
  • Near coin laundry

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No elevators
  • Upper floors accessible by stairs only
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 55
  • Designated smoking areas

Services and conveniences

  • Tour/ticket assistance
  • Safe
  • Multilingual staff
  • Housekeeping (on request)
  • Local maps
  • Guidebooks/recommendations
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Free local calls

Location highlights

  • Near a train station
  • In the shopping district
  • In the city center

Things to do

  • Fitness center

Safety features

  • Carbon monoxide detector installed (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 160 rooms
  • 3 floors
  • 12 buildings

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Friday (7:00 AM - 6:00 PM) and Saturday - Sunday (7:00 AM - 6:00 PM)
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: AUD 300 per week

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair
This property accepts major credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair. This property accepts major credit cards, Visa, Mastercard, American Express, JCB International, and Union Pay. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. The property is professionally cleaned.

Reservation deposit is payable by credit card and is due within 7 days of booking the reservation.
Rooms that have king beds are zipped-kings that can be split into 2 single beds.

We should mention

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Free in-room WiFi has a 2-device limit.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Southern Cross Apartments
Southern Cross Atrium
Southern Cross Atrium Apartments
Southern Cross Atrium Apartments Cairns
Southern Cross Atrium Cairns
Southern Cross Atrium Apartments Hotel Cairns
Southern Cross Atrium Apartments Apartment Cairns
Southern Cross Atrium Apartments Apartment
Southern Cross Atrium Apartments Cairns
Southern Cross Atrium Apartments Aparthotel
Southern Cross Atrium Apartments Aparthotel Cairns

Southern Cross Atrium Apartments Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 617 out of 1510 reviews" "
Rating 8 - Good. 651 out of 1510 reviews" "
Rating 6 - Okay. 171 out of 1510 reviews" "
Rating 4 - Poor. 48 out of 1510 reviews" "
Rating 2 - Terrible. 23 out of 1510 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rachel

Travelled with group
Liked: Cleanliness, property conditions & facilities
Very happy. Just a bit surprised toilet near pool closed when people swimming.
Stayed 7 nights in Sep 2024

8/10 Good

Denise

Liked: Cleanliness, property conditions & facilities
I liked the excellent swimming pool, the flow through air, the cleanness of the apartment. Could be a bit noisy if people come in late.
Stayed 7 nights in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Close to everything
Stayed 6 nights in Aug 2024

6/10 Okay

dima

Liked: Cleanliness, amenities
Overall not bad,the only problem was that the walls are thin you can hear neighbours,also smoking neighbours wasn’t pleasant,kitchen a little bit small,but sauna was excellent.
Stayed 14 nights in Aug 2024

10/10 Excellent

Celeste

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2024

6/10 Okay

Lorraine

Travelled with family
Liked: Cleanliness, property conditions & facilities
The apartment was way too noisy, Office works was on the other side of wall. trucks/containers coming in at 6 am most week days. housekeeping never gave us sugar or soap (wednesday they came and changed sheet made bed) BUT NO more soap or sugar, tea, coffee, etc had to get our own.
Stayed 7 nights in Aug 2024

6/10 Okay

ALEXANDER

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Didn't like the Tradies getting up early and starting their Utes at 5am or the garbage truck just outside the window, was on the 2nd story room, next time will ask for ground floor apartment, but all good!
Stayed 7 nights in Aug 2024

6/10 Okay

John

Liked: Cleanliness, property conditions & facilities
The rubbish collection on the property with large metal waste bins is very loud and in the early hours. Our room was right where the large truck made as much noise as possible.
Stayed 10 nights in Aug 2024

8/10 Good

Trevor

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Exactly what we needed for our stay in Cairns. Great sized unit that felt like home away from home. Right next door to Cairns Central Shopping Centre and railway station. Easy walk to esplanade.
Stayed 4 nights in Aug 2024

8/10 Good

Rhonda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Apartment was lovely and fairly spacious. Bed was comfortable and there was a balcony with table and chairs so nice area to chill. Pool areas were nice. Couldn't find a bin for recycling and it appeared everyone was putting theirs in general waste bin for landfill.
Stayed 3 nights in Aug 2024

10/10 Excellent

Graeme

Liked: Cleanliness, property conditions & facilities
Stayed 14 nights in Aug 2024

10/10 Excellent

Jackie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location
Stayed 6 nights in Aug 2024

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice clean room. Not happy with stairs only access as we were on the second floor.
Stayed 7 nights in Jul 2024

8/10 Good

MARIA

Liked: Cleanliness, property conditions & facilities
I was happy with our stay at Southern Cross Atrium. Loved the location.
Stayed 9 nights in Jul 2024

10/10 Excellent

Gene

Liked: Cleanliness, room comfort
A very comfortable place top stay.
The apartment I had was clean and of reasonable size.It was fully contained - laundry, full size refrigerator, oven, good smart TV, etc. The only complaint is the design of the buildings. Every window & balcony looks directly into an other apartment's window & balcony. The pool view apartments have a bigger gap between the apartments. About a 1 minute walk to Cairns Central shopping complex, 10 minutes to the waterfront, 5 minutes to Rusty's Market and 8 minutes to the Night Market. The waterfront dining is about 12 minutes away walking.
Stayed 10 nights in Jul 2024

8/10 Good

steven daniel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice room with balcony overlooking pool. They were a bit reluctant to give us new towels and bed sheets after 6 days out of our 11 day stay. Overall though enjoyable
Stayed 11 nights in Jul 2024

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The self contained apartments were ideal for our stay. It was spacious enough to stay for any length of time with all the amenities you need, modern kitchen, laundry, lounge and dining on the verandah which can be closed off for privacy or from the weather with louvre shutters. Brilliant idea.
Stayed 9 nights in Jul 2024

10/10 Excellent

rex

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good value!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Karen Renae, Richmond

Liked: Cleanliness, amenities, property conditions & facilities
Conveniently close to the Cairns shops. Lovely pool area. They could probably get rid of all the signage telling guests what not to do if they want guests to feel welcome and relaxed. The sign inside the dishwasher was a surprise. Otherwise a great place to stay.
Stayed 7 nights in Jul 2024

8/10 Good

Nicole

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The only thing that was a little frustrating was the wi fi at times was intermittent. And the Chromecast played up at times and on occasion hard to connect. Otherwise thoroughly enjoyed our time there. Would come back again.
Stayed 10 nights in Jul 2024

10/10 Excellent

Adad

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jul 2024

6/10 Okay

Paul

Stayed 4 nights in Jul 2024

8/10 Good

Duncan

Spot on!
Spot on- room spacious, clean and well equipped, check in was quick, simple and friendly, location was spot on. Would stay again in a heart beat. Does what it says on the tin.
Stayed 4 nights in Jul 2024

10/10 Excellent

Susan

Liked: Cleanliness, room comfort
Handy tropical apartments
Great place to stay in the tropics! It has 3 pool areas. One of which is heated. One is a mini lap pool. Coming from Tasmania - always good in Winter! The apartments come with great facilities. We were able to easily cook meals each day. Also situated almost next to the shopping centre. So convenient.
Stayed 8 nights in Jul 2024

10/10 Excellent

Belinda

Liked: Cleanliness, amenities, property conditions & facilities
It was central but felt safe. Good walking distance to places. Cute little apartments, but spacious and had a tub. Only thing was it’s near the train station, lucky it doesn’t run at night. And would stay here again
Stayed 4 nights in Jul 2024