10/10 Excellent
Nikki
5 Dec 2024
Liked: Cleanliness, staff & service, property conditions & facilities
As an American female avid tourist, I found this hotel incredible. Across from the GEM and the most incredible food, service and room I have found in a long time. This hotel is all about customer service and providing the best experience that Egypt can offer! They have a sister hotel 20 min from this hotel where they offer three floors of dining where you are literally in front of the pyramids and the food again consistent with this hotel is absolutely incredible. mohsen was our waiter there and provided an experience like no other. Our main waiter here Mohamed at night was again spectacle. Everything and I mean everything we asked for even if it meant going outside of the hotel to get it he did it. The staff is amazing. Ali was our breakfast server and he was the best as well. Their breakfast buffet is also superb. We travel a lot and not with your typical tour operators so finding a gem like this is very hard! They have around the clock security so if you are like us to dare to drive in Egypt especially Giza and Cairo then it’s very safe to leave your car parked overnight. Also their hotel restaurant is 24 hours so if your plane comes in late you don’t have to worry about getting food. Summary: if you want a top notch place where it’s clean, safe, great service and beautiful views either stay with this property or their sister property by the pyramids. You will not be disappointed. And by the way, I very very often write reviews but I had to for this hotel!
Nikki
Stayed 1 night in Dec 2024