HECO Calais Centre - Gare

1.0 star property
Hotel near Port of Calais in Calais

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for HECO Calais Centre - Gare

Reception
Desk, laptop workspace, blackout drapes, free WiFi
Reception
Daily buffet breakfast (EUR 6.5 per person)
Ropes course (team building)

Reviews

6.4 out of 10

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Pet-friendly
    Pet-friendly
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Explore the area

Map
3 Quai du Danube, Calais, Pas-de-Calais, 62100
  • Parc Richelieu
    3 min walk
  • Calais Hotel de Ville
    4 min walk
  • Town Hall
    4 min walk
  • Calais (CQF-Calais - Dunkerque)
    22 min drive

Room options

Triple Room

  • Sleeps 3
  • 3 Twin Beds

Basic Double or Twin Room

  • 12 sq m
  • Sleeps 1
  • 2 Twin Beds

Double Room

  • Sleeps 2
  • 1 Double Bed

Standard Room double/ triple

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bunk Bed

Similar properties

About the area

Calais

Calais City Center stay.At this Calais City Center hotel, you'll be within a 5-minute walk of Parc St Pierre and Parc Richelieu. Calais Hotel de Ville and Les Six Bourgeois are also within half a mile (1 km).

What's nearby

  • Calais Hotel de Ville - 4 min walk - 0.4 km
  • Calais Lighthouse - 13 min walk - 1.2 km
  • Cité Europe - 7 min drive - 5.8 km
  • Port of Calais - 7 min drive - 4.3 km
  • Calais Beach - 9 min drive - 2.2 km

Getting around

  • Calais City Station - 3 min walk
  • Lille (LIL-Lesquin) - 72 min drive

Restaurants

  • ‪Brasserie l'Hovercraft - ‬4 min walk
  • ‪Histoire Ancienne - ‬4 min walk
  • ‪Café de Paris - ‬7 min walk
  • ‪L'Atelier Gourmand - ‬8 min walk
  • ‪Family Pub - ‬5 min walk

About this property

HECO Calais Centre - Gare

Hotel near Port of Calais in Calais
HECO Calais Centre - Gare offers its guests a terrace, an arcade/game room, and a garden. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. HECO Calais Centre - Gare also features express check-in and express check-out. For a fee, parking is available.

This Calais hotel is smoke free.

  • 60 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • No smoking on site
  • Bar or lounge
HECO Calais Centre - Gare offers 60 accommodations with complimentary toiletries and blackout drapes/curtains. This Calais hotel provides complimentary wireless Internet access. Rooms have partially open bathrooms. Bathrooms include showers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels.

Languages

English, French

Property amenities

Family friendly

  • Arcade/game room

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 2 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:30 AM–10:00 AM on weekends: EUR 6.5 for adults and EUR 3.50 for children
  • 1 bar

Things to do

  • Arcade/game room
  • Billiards/pool table

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Stair-free path to entrance
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • TV

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Bathroom (partially open)
  • Eco-friendly toiletries
  • Shower
  • Towels

Food and drink

  • Coffee/tea filters (reusable)

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Laptop-friendly workspace
  • LED light bulbs
  • Recycling
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: 9 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

The front desk is open daily from 5:00 PM - 9:00 PM
Front desk staffed during limited hours
Full payment is required upon arrival.

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 5 per pet, per night
  • Maximum 1 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 0.80 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 6.5 for adults and EUR 3.50 for children
  • Self parking fee: EUR 2 per day (in/out privileges)
  • Pet fee: EUR 5 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Première Classe Calais Centre Gare Hotel
Première Classe Gare Hotel
Première Classe Calais Centre Gare
Première Classe Gare
HECO Calais Centre Gare
Heco Calais Centre Gare Calais
HECO Calais Centre - Gare Hotel
HECO Calais Centre - Gare Calais
Première Classe Calais Centre Gare
HECO Calais Centre - Gare Hotel Calais

HECO Calais Centre - Gare Reviews

Reviews

6.4
Rating 10 - Excellent. 101 out of 661 reviews" "
Rating 8 - Good. 194 out of 661 reviews" "
Rating 6 - Okay. 154 out of 661 reviews" "
Rating 4 - Poor. 101 out of 661 reviews" "
Rating 2 - Terrible. 111 out of 661 reviews" "

6.8/10

Cleanliness

7.2/10

Staff & service

5.2/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Andrew

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Paid for triple room and only got a double as I was with my 13 yr old boy he was not amused and slept on floor. The receptionist didn't seem to care just said you have enough beds for 2 people I did explain i paid for a triple, he didn't care. Shower was awfull just span on the wall as fitting loose shower curtain useless and flooded the room. Sheets had stains on them and what looked like cigarette burn on the duvet cover. Bins overflowing outside the front doors
Stayed 1 night in Aug 2024

8/10 Good

Peter

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
The property was generally tired but ok for a stop over
Stayed 1 night in Aug 2024

2/10 Terrible

William

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
not what you pay for
We had book this as a stop over and as they say you get what you pay for but i have the feeling that i did not get that on the photo's the beds were all on the floor , We book for 3 people, once in the room we had 2 single beds and on top a bunk bed ( of which the ladder was not that safe the room smelled of smoke very badly. when i asked if they had a new room i was told no they were full and they handed me a spray. (this shows me they know about the smell in the room or rooms as that had this at hand.( did not have to look for it) The shower work which was a good thing but if you had it on too long the floor in the bathroom started to also become wet. The room was like an oven and we tried to open the window to try and sleep but the noise outside made it so you could not see and if you shut the window the temp just when up. We had planned to have a early start to get to the ferrry, rond 5 am away but we packed up and hit the road at 3 am just because of the room. I would give this hotel a miss.
Stayed 1 night in Jul 2024

8/10 Good

Moira

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

2/10 Terrible

Nasir Altaf

Stayed 1 night in Jul 2024

6/10 Okay

Timothy

Liked: Staff & service
Post Ferry Stopover
One night stay as staging for trip to Amsterdam. Bed for the night.
Stayed 1 night in Jul 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, room comfort
Adrian Tate's review
I had been camping which was awful. Managed to get a room at the last minute which was a real relief. Staff were very kind to me ,and the room was comfortable with everything a motorcyclist could ask for. Will use Hotel Heco when I return 👍
Stayed 6 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great place to stay. I chose it based on location and it was great. It was close to everything. Ot was oppose to the railway station which was important to me.
Stayed 2 nights in Jun 2024

2/10 Terrible

mariam

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Please avoid this place, even if it’s free
Such a terrible place to be in it’s not a hotel not even for animal very bad service very bad place. We didn’t sleep in as it’s not a place can human being stay in. Reception was very rude just something wrong the photos displaying about the hotels are fake There is no beach or anything else such a terrible place. I don’t know where they get their photos.
Stayed 1 night in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
On bike trip ready to take the ferry to Dover.
I wish there had been a bike shed. Although fairly small there was room for them. I wish we had been on the ground floor. A great value for a great location - close to city gardens and the spectacular Hotel de Ville.
Stayed 1 night in May 2024

2/10 Terrible

WAYNE

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would not recommend to anybody, holes in wall, damp walls, mould ,leaking shower ,we ended up having to book in another hotel
Stayed 3 nights in Mar 2024

6/10 Okay

Dale

Travelled with partner
Liked: Staff & service
The receptionist was friendly upon arrival. Secure parking for only €2 per day. €0.70 per person city tax. The room was average. Ideally could do with abit of modernisation. The door handle in the bathroom was broken. The toilet seat was chipped all over the lid. The bathroom basin tap didn't get warm but the shower was okay.The window allowed alot of wind noise in through the night which made sleeping difficult. Only 1 pillow per person which wasn't ideal. Bedding had cigarette burns in several areas. Walls seemed to have some yellow staining. Signs of damp around the bathroom. Communal areas were very run down / in need of repair. To sum up , a cheap and cheerful stay. You get what you pay for. Would use again but don't expect 5* when paying 2* prices.
Stayed 1 night in Mar 2024

2/10 Terrible

Richard

Worst hotel - used towels and old litter in the room. Heater not working. They seemed to make a real effort to make it awful. Refund please
Stayed 1 night in Feb 2024

2/10 Terrible

Trudy

Stayed 1 night in Feb 2024

2/10 Terrible

Andrew

Disliked: Staff & service, property conditions & facilities
Hotel is very “tired”, it needs a thorough overhaul. Also room was small. Only 2 shower towels for 3 people and no bathmat. Shower holder was broken so we had to hold shower head while washing.
Stayed 1 night in Jan 2024

10/10 Excellent

Walid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful receptionist and staff.
Stayed 1 night in Dec 2023

2/10 Terrible

Ajay

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were cockroaches in our room,showed the man at reception a video of this and he just shrugged it off. Also the power plugs did not work in the room. This place was a joke
Stayed 1 night in Nov 2023

6/10 Okay

Philip

Stayed 1 night in Oct 2023

2/10 Terrible

Amani

Disliked: Cleanliness, staff & service, property conditions & facilities
Very bad hotel
Stayed 1 night in Oct 2023

8/10 Good

Jozef

Stayed 1 night in Jul 2023

8/10 Good

Deryck

Liked: Staff & service, room comfort
Stayed 1 night in Jun 2023

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities
staff were exceptionally unhelpful and rude.
Stayed 1 night in Jun 2023

6/10 Okay

Mark

Stayed 2 nights in May 2023

4/10 Poor

Robert

Travelled with group
Disliked: Property conditions & facilities
Shabby, run down hotel that looked more like a secure psychiatric unit. Black mould in the shower, broken fittings, what looked like cigarette burns on the bed-spread.
Stayed 1 night in May 2023

2/10 Terrible

Mohammad

Disliked: Cleanliness, staff & service, property conditions & facilities
Disappointing. Place needs a lot of attention and cleanliness is below standard. Terrible bed and I had no sleep at all. Parking and location was the only great thing about it. I had a nightmare checking out at 7am and emergency number on the door was very unhelpful. Luckily my stay was for only few hours at night!
Stayed 1 night in May 2023