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Rio Quente Resorts - Cristal Resort

3.5 star property
Family-friendly beach resort with 2 outdoor pools

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Rio Quente Resorts - Cristal Resort

2 outdoor pools, pool umbrellas, sun loungers
Children's activities
Interior
Fitness facility
Minibar, in-room safe, desk, blackout drapes

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast included
  • Room service
  • Bar
  • Gym
  • Spa
  • Pool

Explore the area

Map
Fazenda Água Quente, Zona Rural, Rio Quente, GO, 75695-000
  • Serra de Caldas State Park
    1 min walk
  • Hot Park
    9 min walk
  • Parque das Fontes
    11 min walk
  • Caldas Novas (CLV-Nelson Ribeiro Guimaraes)
    79 min drive

Room options

View all photos for Promo Black Suíte Luxo

Minibar, in-room safe, desk, blackout drapes

Promo Black Suíte Luxo

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite

Minibar, in-room safe, desk, blackout drapes

Deluxe Suite

  • 43 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Room

  • Mountain view
  • Sleeps 4
  • 1 Double Bed OR 1 Large Twin Sofa Bed

About the area

Rio Quente

In Rio Quente .Your stay at this Rio Quente resort places you within a 10-minute walk of Serra de Caldas State Park and Hot Park. Parque das Fontes is within half a mile (1 km) and Japanese Gardens is within 20 miles (32 km).
View more Resorts in Rio QuenteOpens in a new window

What's nearby

  • Serra de Caldas State Park - 1 min walk
  • Hot Park - 9 min walk
  • Parque das Fontes - 11 min walk
  • Acqua Park diRoma - 27 min drive
  • Water Park - 29 min drive

Getting around

  • Caldas Novas (CLV-Nelson Ribeiro Guimaraes) - 79 min drive

Restaurants

  • ‪Restaurante - ‬6 min walk
  • ‪Bar dos Ventos - ‬2 min walk
  • ‪Bar Pier Point - ‬7 min walk
  • ‪Choperia San Sarah - ‬3 min drive
  • ‪Casa de Cora Restaurante - ‬13 min walk

About this property

Rio Quente Resorts - Cristal Resort

Family-friendly beach resort with 2 outdoor pools
Unwind on the resort's private beach. At Rio Quente Resorts - Cristal Resort you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 8 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. WiFi is free in public spaces. This beach resort also offers a complimentary water park, a complimentary children's club, and a children's pool.

Smoking is allowed in designated areas at this 3.5-star Rio Quente resort.

  • 104 guestrooms or units
  • 8 dining venues
  • 4 bars or lounges
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar
Rio Quente Resorts - Cristal Resort offers 104 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Rio Quente resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with Turkish bath/hammam.

Languages

English, Portuguese, Spanish

Property amenities

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free area shuttle
  • Free children's club
  • Free water park access
  • Lazy river
  • Mini golf
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available
  • Free offsite parking
  • Street parking available
  • Free area shuttle

Food and drink

  • Free buffet breakfast available daily 7:30 AM–10:00 AM
  • 8 restaurants
  • 4 bars/lounges, 1 swim-up bar and 1 poolside bar
  • Room service available

Things to do

  • 2 outdoor pools
  • 4 outdoor tennis courts
  • Fitness classes
  • Basketball
  • Beach volleyball
  • Canoe available
  • Children's pool
  • Fishing
  • Fitness center
  • Free water park access
  • Full-service spa
  • Kayaking
  • Lifeguards on site
  • Mini golf
  • Playground
  • Rafting
  • Snorkeling
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Digital channels
  • Flat-screen TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Minibar

More

  • Desk
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
The water park is closed on Thursdays for maintenance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.

Property is also known as

Rio Quente Resort s Cristal Resort
Rio Quente s Cristal Resort
Rio Quente Resorts Cristal Resort
Rio Quente Resorts Cristal
Rio Quente Resorts - Cristal Resort Resort
Rio Quente Resorts - Cristal Resort Rio Quente
Rio Quente Resorts - Cristal Resort Resort Rio Quente

Rio Quente Resorts - Cristal Resort Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 34 out of 80 reviews" "
Rating 8 - Good. 25 out of 80 reviews" "
Rating 6 - Okay. 15 out of 80 reviews" "
Rating 4 - Poor. 4 out of 80 reviews" "
Rating 2 - Terrible. 2 out of 80 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Benjamin

Stayed 1 night in Sep 2024

2/10 Terrible

Wialli Ferreira

Travelled with partner
Disliked: Staff & service, amenities
Water of the pools were not hot as the advertise, very disappointing and poor service from the staff.
Stayed 3 nights in Jun 2023

10/10 Excellent

leticia

Stayed 2 nights in Nov 2022

8/10 Good

Alexandre

Stayed 6 nights in Jun 2022

10/10 Excellent

Luis

Stayed 3 nights in May 2022

8/10 Good

ismaria

Stayed 1 night in Mar 2022

10/10 Excellent

Frederico

Stayed 2 nights in Nov 2021

10/10 Excellent

DANIEL

Stayed 3 nights in Nov 2021

10/10 Excellent

Gustavo

Stayed 1 night in Oct 2021

6/10 Okay

Vanessa

Stayed 2 nights in Sep 2021

4/10 Poor

Orlando

Disliked: Cleanliness, staff & service
Enttäuschend
Nicht besonders sauber. Zimmer wurde nur jeden zweiten Tag gereinigt obwohl eine tägliche Reinigung versprochen wurde. Der General Manager ließ sich nicht blicken. Preis/Leistung definitiv nicht gerecht obwohl die Anlage in der Natur sehr schön lag. Bleib trotzdem eine Enttäuschung!
Stayed 4 nights in Aug 2021

6/10 Okay

Bruna

Travelled with family
Disliked: Cleanliness, staff & service
Lugar lindo, serviço péssimo e cobrança abusiva
A beleza do lugar é simplesmente incrível, porém os serviços são péssimos. Comida horrível, tumulto na hora de servir (todas as refeições) , pouca variedade e falta reposição dos alimentos, bagunça, barulheira e desordem do staff. Preços abusivos , principalmente pelo péssimo serviço prestado em todos os aspectos. Acomodações "ok" mas pelo preço cobrado, tudo poderia ser muito melhor. No final da estadia quase nos expulsaram. O check out estava programado para às 10h do domingo, sábado a tarde já enviaram cartinha pedindo para agilizar a saída. Para um resort que cobra R$ 1.300,00 a diária, inadmissível.
Stayed 2 nights in Jul 2021

6/10 Okay

Cleisson

Stayed 4 nights in Jul 2021

10/10 Excellent

Fabio

Stayed 2 nights in Dec 2020

10/10 Excellent

Edson

Stayed 3 nights in Nov 2020

4/10 Poor

Marcelo

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
o local é maravilhoso, mas o atendimento no hotel é precário, tudo em nome de segurança de COVID, porem esta mesma segurança gera fila em tudo e claro aglomeração.
Stayed 3 nights in Sep 2020

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very family friendly and welcoming. The food was pretty good for a buffet dinner.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Newest hotel in Rio Quente
We had a great time here. If you don’t like to do a bit of walking hills to get to the natural pools, then try staying at the Pousada. It is the closest hotel to the activities.
Stayed 2 nights in May 2018

6/10 Okay

Juarez

Travelled with family
Liked: Room comfort
Disliked: Property conditions & facilities
Hotel com diária cara e cobra muito caro por serviços a parte como toalha para piscina, bebidas, alimentação. Comida é mediana, atendimento do bar é lento, horário do Hotpark encerra muito cedo mesmo para hóspedes.
Stayed 2 nights in Sep 2023

10/10 Excellent

Vinicius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022

10/10 Excellent

Claudia, Curitiba

Stayed 5 nights in Mar 2022

2/10 Terrible

Marcos

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atendimento péssimo!
Atendimento péssimo!
Stayed 1 night in Dec 2021

8/10 Good

Zilton Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
resort é muito bom a limpeza a estrutura as piscinas quentes. mas deixa a desejar nos preços cobrados dentro do complexo muito fora da realidade .
Stayed 3 nights in Nov 2021

10/10 Excellent

Aline

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Sempre maravilhoso! já voltamos 3 vezes... só elogios! Unica coisa que achei o jantar (que nao estava incluído em nosso pacote) caro para o que é servido. Nao voltamos a jantar no restaurante do hotel.
Stayed 5 nights in Jun 2021

6/10 Okay

JOSE

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Surpresa NEGATIVA a estadia no Rio Quente
Hotel tipico para casais com filhos. Café da manhã, durante as 5 diárias, não houve nenhuma mudança de cardápio. Primeira noite jantamos no Restaurante Cora (PÉSSIMO), além de caro, muito sujo, sem nenhuma preocupação com a higiene, buffet, com aspecto de comida velha. Boa parte das piscinas do Hotel Cristal, ficaram em manutenção durante a nossa estadia, as que estavam disponíveis, simplesmente LOTADAS, sem nenhuma preocupação com o contágio do COVID, lamentável. Jantar no restaurante da Mata, tem um custo por pessoa de R$ 145,00, totalmente inviável. Tudo muito caro, literalmente uma exploração ! Alguém deve levar vantagens nestes preços abusivo.
Stayed 5 nights in Oct 2021