Altio hotel

Guests will be asked to pay the following charges at the property:

• You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

• Airport shuttle fee: COP 70000 per vehicle (maximum occupancy 3)
• Airport shuttle fee per child: COP 70000
• Pet fee: COP 30000 per pet (varies based on length of stay)
• Service animals are exempt from fees
• Early check-in is available for a fee (subject to availability)
• Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

This property is managed by a private host, not a professional engaged in trade or business. No onsite parking is available. This property accepts Visa, Mastercard, American Express, debit cards, cash, mobile payments, and PayPal. This property uses eco-friendly cleaning products. Long-term renters welcome. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

• Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
• One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
• Registered guests are the only ones allowed to be in guestrooms.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).