Hilton Cambridge City Centre

4.0 star property
Hotel near University of Cambridge in Cambridge

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Cambridge City Centre

Exterior
Exterior
Deluxe Room, 1 King Bed with Sofa bed | Living area
Daily buffet breakfast for a fee
Lobby

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Gym
  • Room service
  • Parking available
  • 24/7 front desk

Explore the area

Map
20 Downing Street, Cambridge, England, CB2 3DT
  • University of Cambridge
    1 min walk
  • Pembroke College
    2 min walk
  • Cambridge Corn Exchange
    3 min walk
  • Cambridge (CBG)
    12 min drive

Room options

King, Suite, 1 King Bed with Sofa bed

  • 20 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed with Sofa bed

  • 20 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Executive Room, 1 King Bed

  • 21 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Double Beds

  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

Executive Room, 1 King Bed, Corner

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Twin Room, Accessible

  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

Executive Room, 2 Double Beds

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Cambridge

Cambridge City Centre stay.With a stay at this Cambridge City Centre hotel, you'll be steps from Sedgwick Museum of Earth Sciences and University Museum of Zoology. University of Cambridge and Museum of Archaeology and Anthropology are also within half a mile (1 km).

What's nearby

  • University of Cambridge - 1 min walk - 0.0 km
  • Cambridge Corn Exchange - 3 min walk - 0.3 km
  • King's College - 6 min walk - 0.6 km
  • Jesus College - 10 min walk - 0.8 km
  • Trinity College - 13 min walk - 1.2 km

Getting around

  • Cambridge Station - 19 min walk
  • Cambridge (CBG) - 12 min drive

Restaurants

  • ‪John Lewis Brasserie - ‬1 min walk
  • ‪Caffè Nero - ‬3 min walk
  • ‪The Regal - ‬2 min walk
  • ‪Savino's - ‬3 min walk
  • ‪Bull & Bass - ‬1 min walk

About this property

Hilton Cambridge City Centre

Hotel near University of Cambridge in Cambridge
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is available in public spaces for a fee. Event space at this hotel measures 3434 square feet (319 square meters) and includes conference space. A fitness center, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hilton Cambridge City Centre. Parking is available for a fee.

This Cambridge hotel is smoke free.

  • 1 building
  • 198 guestrooms or units
  • 4 levels
  • Meeting rooms
  • 3434 sq ft of conference space
  • 319 sq m of conference space
  • Built in 2015
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hilton Cambridge City Centre offers 198 air-conditioned accommodations with laptop-compatible safes and safes. 55-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

Dutch, English, Filipino, French, German, Hungarian, Italian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Spanish, Turkish

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: WiFi (GBP 12.99 per 24-hour period)
  • Available in some public areas: WiFi (GBP 12.99 per 24-hour period)

Parking and transportation

  • Self parking on site (GBP 30 per night)
  • Secured covered valet parking on site (GBP 30 per night)
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee daily
  • 1 restaurant
  • 1 bar
  • Free daily reception
  • 24-hour room service

Things to do

  • Fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Elevator
  • Elevator door width (inches): 41
  • Handrails in stairways
  • Stairway handrail height (inches): 41
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 39
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch flat-screen TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between December 20 and January 4.

Access methods

Staffed front desk

Pets

  • Pets: GBP 40 per pet, per stay, plus a deposit of GBP 40 per stay
  • Weight limit: 66 lbs per pet
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: GBP 12.99 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: GBP 12.99 per 24-hour period (rates may vary)
  • Self parking fee: GBP 30 per night
  • Covered valet parking fee: GBP 30 per night
  • Pet deposit: GBP 40 per stay
  • Pet fee: GBP 40 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Eurocard, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cambridge City Hotel
Hotel Cambridge City
Crowne Plaza Cambridge
Crowne Plaza Hotel Cambridge
Hilton Cambridge City Centre Hotel
Hilton Cambridge City Centre
Hilton Cambridge City Centre Hotel
Hilton Cambridge City Centre Cambridge
Hilton Cambridge City Centre Hotel Cambridge

Hilton Cambridge City Centre Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 630 out of 1047 reviews" "
Rating 8 - Good. 295 out of 1047 reviews" "
Rating 6 - Okay. 81 out of 1047 reviews" "
Rating 4 - Poor. 27 out of 1047 reviews" "
Rating 2 - Terrible. 14 out of 1047 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Jay, Sidcup

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent hotel in city centre. Expensive parking, although we parked about 10 mins away and walked which was half the price. Weird staying on an internal view over reception as couldn’t see the weather or natural light. Staff friendly .
Stayed 2 nights in Aug 2024

10/10 Excellent

Lee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Natalie

Stayed 1 night in Aug 2024

8/10 Good

Mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Positives- very clean, friendly, helpful staff, convenient for town centre etc. Nice furniture and decor. Negatives- expensive parking and bar. Charged for two breakfasts we didn't have but quickly corrected. Mini fridge in room would have been useful.
Stayed 3 nights in Aug 2024

8/10 Good

saad

Travelled with family
Good
Stayed 2 nights in Aug 2024

10/10 Excellent

Mrs Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay 2 night stay
A lovely hotel right in the Centre of Cambridge. Very close to tourist attractions and shops. The hotel is very clean and comfortable and the bed has the most amazing pillows. The staff were efficient and friendly.
Stayed 1 night in Aug 2024

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly and helpful. The rooms very very clean and the beds very comfortable. The breakfast has so much choice and was of a high standard. Would definitely stay there again
Stayed 1 night in Jul 2024

10/10 Excellent

Guenor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Daniel

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

ANDY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Center of Cambridge, easy for everything!
Love the location, center of Cambridge. For parking, you can utilize the parking structure that next/ back to the hotel ( for off hour, parking is really cheap; hotel has had valet parking only) . Lots of restaurants near the hotel, oh also, short walk distance to many Cambridge campuses. As first time visitor, very satisfy with it.
Stayed 6 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good location, very nice choice in Cambridge
At the center of Cambridge, very close to all the activities: schooling, shopping, dinning, ..... Recommended!!
Stayed 3 nights in Jul 2024

8/10 Good

Nick

Stayed 3 nights in Jul 2024

8/10 Good

Xiao

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for families
Very pleasant and family friendly
Stayed 1 night in Jun 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Expected more from the Hilton
Check in was ok though we had to wait quite a while and the person on the front desk wasn't particularly welcoming. However, there was a treat left in our room for my husbands birthday which was nice. The room itself was spacious and had all we needed. The bed was very comfortable and we had a good nights sleep. For the price paid and reputation though I would have expected the room to be in better condition as there was wallpaper peeling off the walls.
Stayed 1 night in Jun 2024

2/10 Terrible

Amna

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Most inconsiderate hotel ever
I booked more than 6 weeks in advance, paid £450++ per night I checked in in the middle of a heatwave The ac in the room was obviously broken I complained immediately, reception told me 3 hours later that the ac was indeed broken - they knew about it and hasn’t bothered to fix it or give me alternate rooms I was there for my daughters graduation with elderly parents and I missed the afternoon event due to having to sort this issue out One person offered me a full refund but I couldn’t find a room in any other hotel for 2 nights for 3 people or 2 rooms as it’s last minute and graduation day at 5 colleges I was told point blank we can’t help you I was late for the grad dinner also Finally when we returned at night the person who said he was the duty manager said he could move us the next morning to another room but would not guarantee it would accommodate 3 people So I finally found and booked the last room available at Hotel Du Vin for myself and left my parents at Hilton Yesterday they moved us to a room for 3 but I had already booked the other hotel the night before so I moved out to go there instead All while also moving my daughter out of her dorm, attending her events and taking care of my parents We spent last night in different hotels This morning at check out they decided to charge me for both nights at first The person who promised the full refund was naturally off today After charging the full amount they then credited me 1 night back
Stayed 2 nights in Jun 2024

10/10 Excellent

Carl Felix

Stayed 1 night in Jun 2024

10/10 Excellent

Nicholas

Stayed 2 nights in Jun 2024

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, great location
Comfortable bedroom. Very good executive Lounge. Valet parking. Central location. Good breakfast.
Stayed 1 night in May 2024

10/10 Excellent

K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient Cambridge Hotel stay
Nice room with a view of Downing Street
Stayed 2 nights in Jun 2024

10/10 Excellent

ANGELA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel for Cambridge Stay
A very enjoyable stay in a hotel that is well located to the main area of Cambridge. Rooms are large and well appointed. Great breakfast!! Victor at reception was excellent. His helpfulness was very much appreciated. Also commendation to Bernie for his assistance.
Stayed 3 nights in Jun 2024

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff. Clean and comfortable rooms and a great central location.
Stayed 1 night in Jun 2024

10/10 Excellent

Maria

Stayed 1 night in Jun 2024