Hilton Cambridge City Centre

4.0 star property
Hotel near University of Cambridge in Cambridge

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Photo gallery for Hilton Cambridge City Centre

Exterior
King, 1 King Bed with Sofa bed
Daily buffet breakfast (GBP 20 per person)
Bar (on property)
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Bar
  • Room service
  • Pet-friendly
  • 24/7 front desk

Explore the area

Map
20 Downing Street, Cambridge, England, CB2 3DT
  • University of Cambridge
    ‪1 min walk‬
  • Cambridge Corn Exchange
    ‪3 min walk‬
  • Cambridge Arts Theatre
    ‪4 min walk‬
  • Cambridge (CBG)
    ‪12 min drive‬

Room options

King, 1 King Bed with Sofa bed

  • 20 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed with Sofa bed

  • 20 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Executive Room, 1 King Bed

  • 21 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Double Beds

  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

Executive Room, 1 King Bed, Corner

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Twin Room

  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

Executive Room, 2 Double Beds

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Cambridge

Cambridge City Centre stay.With a stay at this Cambridge City Centre hotel, you'll be steps from Sedgwick Museum of Earth Sciences and University Museum of Zoology. University of Cambridge and Museum of Archaeology and Anthropology are also within half a mile (1 km).

What's nearby

  • University of Cambridge - 1 min walk - 0.0 km
  • Cambridge Corn Exchange - 3 min walk - 0.3 km
  • Fitzwilliam Museum - 6 min walk - 0.6 km
  • King's College - 6 min walk - 0.6 km
  • Jesus College - 10 min walk - 0.8 km

Getting around

  • Cambridge Station - 19 min walk
  • Cambridge (CBG) - 12 min drive

Restaurants

  • ‪John Lewis Brasserie - ‬1 min walk
  • ‪Caffè Nero - ‬3 min walk
  • ‪The Regal - ‬2 min walk
  • ‪Savino's - ‬3 min walk
  • ‪Bull & Bass - ‬1 min walk

About this property

Hilton Cambridge City Centre

Hotel near University of Cambridge in Cambridge
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is available in public spaces for a fee. Event space at this hotel measures 3434 square feet (319 square meters) and includes conference space. A fitness center, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hilton Cambridge City Centre. Parking is available for a fee.

This Cambridge hotel is smoke free.

  • 1 building
  • 198 guestrooms or units
  • 4 levels
  • Meeting rooms
  • 3434 sq ft of conference space
  • 319 sq m of conference space
  • Built in 2015
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hilton Cambridge City Centre offers 198 air-conditioned accommodations with laptop-compatible safes and safes. 55-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English, Filipino, French, German, Hungarian, Italian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Spanish, Turkish

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: WiFi (GBP 12.99 per 24-hour period)
  • Available in some public areas: WiFi (GBP 12.99 per 24-hour period)

Parking and transportation

  • Self parking on site (GBP 30 per night)
  • Secured covered valet parking on site (GBP 30 per night)
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: GBP 20 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Elevator
  • Elevator door width (inches): 41
  • Handrails in stairways
  • Stairway handrail height (inches): 41
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 39
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch flat-screen TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 40 per pet, per stay, plus a deposit of GBP 40 per stay
  • Weight limit: 66 lbs per pet
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 20 per person
  • Fee for in-room wireless internet: GBP 12.99 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: GBP 12.99 per 24-hour period (rates may vary)
  • Self parking fee: GBP 30 per night
  • Covered valet parking fee: GBP 30 per night
  • Pet deposit: GBP 40 per stay
  • Pet fee: GBP 40 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Eurocard, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cambridge City Hotel
Hotel Cambridge City
Crowne Plaza Cambridge
Crowne Plaza Hotel Cambridge
Hilton Cambridge City Centre Hotel
Hilton Cambridge City Centre
Hilton Cambridge City Centre Hotel
Hilton Cambridge City Centre Cambridge
Hilton Cambridge City Centre Hotel Cambridge

Hilton Cambridge City Centre Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 627 out of 1005 reviews
Rating 8 - Good. 262 out of 1005 reviews
Rating 6 - Okay. 76 out of 1005 reviews
Rating 4 - Poor. 27 out of 1005 reviews
Rating 2 - Terrible. 13 out of 1005 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Gregory P

Stayed 3 nights in Sep 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Nov 2024

8/10 Good

Shabaz

Liked: Cleanliness, amenities, property conditions & facilities
Staff are not very attentive when making requests. Had to ask for a clean pair of cups three times and did not anything
Stayed 1 night in Nov 2024

6/10 Okay

Helen

Business traveller
Disliked: Property conditions & facilities
Disappointing but in a great location
I was working in Cambridge so booked for 10 nights. I’ve stayed in many Hilton’s so expected this to be up to standard. The hotel is old and tired, I paid over £2000 and was left very disappointed. The staff are lovely but so many things were wrong. I did complain and was given a free upgrade to a suite but even this was tired. The hotel needs a refurb. The roof leaks, the gym door key card access was broken, the WiFi was poor, it was difficult to use my firestick, the bathroom had shower curtains instead of screens, the air conditioning had to be on constantly, otherwise another fan on the ceiling would start pumping kitchen smells into the room. Also, housekeeping would only remove dirty cups and replace sugar if I left a note. It was bizarre. The duty manager was helpful and patient, but there’s only so much he could do. The hotel provides a 3 star experience for 5 star prices. I think the location is the only saving grace.
Stayed 10 nights in Oct 2024

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Tania

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location right across from the zoological museum and within walking distance of the whole town and university. It was also a great venue for our conference of about 200 people. Food was excellent, staff was competent and friendly.
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Sharmila Sudheer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel room was lovely, the staff were great, and Cambridge was delightful
Stayed 2 nights in Oct 2024

10/10 Excellent

John, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 3 nights in Oct 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
xoxoxox
Stayed 3 nights in Oct 2024

10/10 Excellent

Daren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, good location
Stayed 2 nights in Sep 2024

10/10 Excellent

Catherine, London

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Dr. Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay here. The staff were amazing. Very comfortable bed to dleep on.
Stayed 3 nights in Sep 2024

8/10 Good

Yi Man Flora

Liked: Cleanliness, staff & service, property conditions & facilities
/
Stayed 3 nights in Sep 2024

10/10 Excellent

Lorene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

ALAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

David

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Our original.room.waz not brilliat, small dark and looking out on a wall. Once i spoke to reception our room was changed with out fuss to a much nicer room. Hotel is well located for all sites. The breakfast was very good although the saturday mirning no one was arround to check us in or explain anything. Sunday morning was a very different experience lots of staff.
Stayed 2 nights in Sep 2024

8/10 Good

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Valet Parking very expensive $30 per day. Downtown activity was noisy and congested.
Stayed 3 nights in Sep 2024

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Sharaz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Juliet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Cambridge!!! Wonderful service brilliant location fantastic rooms! Nice breakfast
Stayed 1 night in Aug 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central Cambridge
Lovely comfy bed great location
Stayed 1 night in Aug 2024