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Hacienda Campeche

4.5 star property
4.5-star luxury hotel near Calle 59

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hacienda Campeche

Breakfast, lunch, dinner served; seafood, pool views
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Point of interest

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Pet-friendly
    Pet-friendly
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Calle 59 No. 71 Por 16 & 18, Campeche, CAM, 24000
  • Calle 59
    1 min walk
  • Puerta de Tierra
    1 min walk
  • Bastion of San Francisco
    1 min walk
  • Campeche, Campeche (CPE-Ing. Alberto Acuna Ongay Intl.)
    15 min drive

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds

Suite, 2 Queen Beds

  • Sleeps 5
  • 2 Queen Beds

Similar properties

Front of property

Casa Don Gustavo Boutique Hotel

Pool
Breakfast included
Parking included
Free WiFi
4.7 out of 5, Exceptional, (146)
The price is CA $290
per night
CA $342 total
includes taxes & fees
8 Dec - 9 Dec
Casa Don Gustavo Boutique Hotel

About the area

Campeche

Central Campeche getaway .With a stay at this Zona Centro hotel, you'll be steps from Puerta de Tierra and Bastion of San Francisco. Calle 59 and Campeche Cathedral are also within half a mile (1 km).

What's nearby

  • Calle 59 - 1 min walk - 0.0 km
  • Puerta de Tierra - 1 min walk - 0.1 km
  • Bastion of San Francisco - 1 min walk - 0.1 km
  • Campeche Cathedral - 8 min walk - 0.7 km
  • Novia del Mar Monument - 19 min walk - 1.7 km

Getting around

  • Campeche, Campeche (CPE-Ing. Alberto Acuna Ongay Intl.) - 15 min drive

Restaurants

  • ‪Rincon Colonial - ‬1 min walk
  • ‪Loncheria la Lermerita - ‬7 min walk
  • ‪Caribe Cocina Popular - ‬5 min walk
  • ‪Odisea Cantina & Bar - ‬1 min walk
  • ‪Xtabay - ‬2 min walk

About this property

Hacienda Campeche

4.5-star luxury hotel near Calle 59
Hacienda Campeche offers its guests an indoor pool and an outdoor pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Spa services, a library, and multilingual staff are also featured at the luxury Hacienda Campeche. An airport shuttle (available 24 hours) is available for a fee.

  • 14 guestrooms or units
  • 2 levels
  • Meeting rooms
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Newspapers in lobby (free)
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Bar by the pool
  • Dining venue
Hacienda Campeche offers 14 accommodations with minibars and safes. Each accommodation is individually decorated. Beds feature premium bedding. Satellite television is provided. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and ceiling fans. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments.

Languages

English, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Local cuisine breakfast available for a fee daily 7 AM–noon: MXN 200-250 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Indoor pool
  • Outdoor pool
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Grab bar in bathtub
  • Lever door handles
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Satellite channels
  • TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cribs/infant beds
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • In-room massage
  • Individually decorated
  • Iron/ironing board (on request)
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: MXN 1000 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately MXN 200 to 250 per person
  • Airport shuttle fee: MXN 300 per person (roundtrip)
  • Pet fee: MXN 1000 per accommodation, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hacienda Puerta Campeche Luxury Collection
Hacienda Puerta Campeche Luxury Collection Hotel
Hacienda Puerta Hotel Campeche
Campeche Hacienda Puerta Hotel
Hacienda Campeche Hotel
Hacienda Campeche Campeche
Hacienda Campeche Hotel Campeche
Hacienda Puerta Campeche a Luxury Collection Hotel Campeche

Hacienda Campeche Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 145 out of 212 reviews" "
Rating 8 - Good. 45 out of 212 reviews" "
Rating 6 - Okay. 15 out of 212 reviews" "
Rating 4 - Poor. 3 out of 212 reviews" "
Rating 2 - Terrible. 4 out of 212 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property..we have now stayed at all the haciendas of this group. Each one special abd Beautiful in their own way.
Stayed 3 nights in Dec 2023

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property next to the old city gate - we enjoyed an impromptu concert from the top of the city wall (while on the roof of the hotel!). Pool was awesome (but the water a little cold!). No gym sadly and no breakfast included. Tons of character, but definitely on the pricey side.
Stayed 1 night in Dec 2023

8/10 Good

Edith

Stayed 2 nights in Nov 2023

4/10 Poor

Marco

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

2/10 Terrible

Aime

Stayed 1 night in Aug 2023

10/10 Excellent

ESTEBAN

Stayed 4 nights in Jul 2023

10/10 Excellent

Paola

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful property with very nice staff. I think the garden area around the pool can be improved and cleaned up, even used for guest seating. Overall this is an amazing place to stay and the food is delicious.
Stayed 3 nights in Apr 2023

10/10 Excellent

Victor

10/10 Excellent

Elizabeth, Houston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, beautiful property. The staff is super attentive and courteous. The breakfast options could be a little better, but the bread is baked in-house and it is absolutely delicious.
Stayed 2 nights in Oct 2022

10/10 Excellent

Quetzali

Stayed 1 night in Mar 2022

6/10 Okay

David, Miami

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel badly needs to freshen up. Lighting is poor. No courtesy coffee in the rooom. Limited tv channels. Did not have ESPN to watch the nfl. Bathroom water pressure not stable. Kitchen menu is to be upgraded.
Stayed 2 nights in Jan 2022

10/10 Excellent

gerardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
The hotel is beautiful and very well located. The rooms are big and very comfortable. The restaurant is great.
Stayed 3 nights in Jan 2022

10/10 Excellent

Fabian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique property at the edge of the walled city retaining its antique charm with modern updates. The food and service are great.
Stayed 2 nights in Dec 2021

8/10 Good

FILIPPO

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Beautiful historic property, an old hacienda in the Centro. Well situated closed by to restaurants and bars but far enough to be quiet. The only draw back was the quality of the front desk service and at breakfast. There was a bar but not staffed. It is listed as a Luxury Hotel but it lacks the right amenities and service. Rooms and communal spaces were spotless though and the pool was a pleasant retrieve from the heat of the day. I would come back
Stayed 2 nights in Dec 2021

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved this hacienda!
We have now stayed at all five haciendas in Mexico under this “Luxury Collection” umbrella: Santa Rosa, San Jose, Temozon, Uayamon, and Campeche and this was my second favorite! The staff was very accommodating with giving us two room options for our family of 5 and even walked with me and my baby and an umbrella to the room when it was pouring down. The food was great and I loved the hotel itself - so beautiful.
Stayed 2 nights in Oct 2021

10/10 Excellent

ESMERALDA, Aurora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Staff needs customer service training. Restaurant needs to improve, Breakfast and Dinner were both oily.
Stayed 1 night in Sep 2021

10/10 Excellent

veronique

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in the center of town. The pool makes it a memorable stay for children and adults alike. The hotel and room is easily accessible for handicapped and the staff is kind and accomodating.
Stayed 1 night in Jul 2021

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, room comfort
24 hours in Campeche
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly exceptional hotel. The staff are phenomenally helpful and friendly, rooms are beautiful with large comfy beds, and the pool is magnificent. Lunch menu is very good. Beef tacos are 👌
Stayed 2 nights in Jun 2021

8/10 Good

Andrea

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful property in the hard or Campeche
Beautiful property in the hard or Campeche. Rooms need to be renovated.
Stayed 2 nights in Jun 2021

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, beautiful property, good food in restaurant. Would return!
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in great location.
Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great unique stay. I'd probably just add that the pool service can be improved and that they were a lot of people even though COVID (might make sense for the hotel to avoid opening to non guests for a bit). But as always it's a great stay in the Hacienda.
Stayed 2 nights in May 2021

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, but needs improvement
The local and the hotel itself was fantastic. The staff were friendly, everything was clean, and the place was stunning. A few issues: the roof garden was not open and the food was lacking in the variety, value and quality one would hope for in a 5-star accommodation. Additionally, the space did not offer some of the modern amenities that are standard at this price point - no gym, no minibar, dated iPhone dock, no in-room coffee, & no hairdryer. Likewise, for the area, the price was not particularly competitive, especially considering the lack of in-room amenities you'd expect from a luxury brand.
Stayed 2 nights in Mar 2021

8/10 Good

oscar

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Terrible lobby service
Check-in experience and lobby's general attention doesn't meet the hotel's rating for a 5-star hotel; as well as a really poor room service.
Stayed 1 night in Dec 2020