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Hotel Serra da Estrela

3.5 star property
Family-friendly 3.5-star hotel with free breakfast

Choose dates to view prices

Photo gallery for Hotel Serra da Estrela

Treatment room
Lounge
Interior
Porch
Pool

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Gym
  • Bar
  • 24/7 front desk
  • Room service
  • Laundry
  • Pet-friendly

Explore the area

Map
Rua Mario Otoni Rezende, 160, Vila Capivari, Campos do Jordão, SP, 12460-000
  • Campos do Jordão Convention Center
    ‪3 min walk‬
  • Aspen Mall
    ‪4 min walk‬
  • Capivari Shopping Center
    ‪4 min walk‬

Room options

Quarto Master

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Room (Nobre)

Room (Nobre)

Room (Nobre)

  • 32 sq m
  • Sleeps 3
  • 1 Queen Bed and 2 Twin Beds

View all photos for Luxury Room

Luxury Room

Luxury Room

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Room (Plus)

Standard Room (Plus)

Standard Room (Plus)

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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Front of property

Flat Hotel Palazzo Reale

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  • Breakfast included
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  • Parking included
4.9 out of 5, Exceptional, (200)
The price is CA $126
per night
CA $145 total
includes taxes & fees
18 Mar - 19 Mar
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About the area

Campos do Jordão

Capivari stay.With a stay at this Capivari hotel, you'll be steps from Cadij Shopping Center and Campos do Jordao Tennis Club. Campos do Jordão Convention Center and Aspen Mall are also within half a mile (1 km).

What's nearby

  • Campos do Jordão Convention Center - 3 min walk - 0.3 km
  • Capivari Shopping Center - 4 min walk - 0.4 km
  • Capivari Park - 7 min walk - 0.6 km
  • Centro Universitário Senac - Campos do Jordão - 4 min drive - 2.3 km
  • Elephant Hill Viewpoint - 4 min drive - 3.3 km

Getting around

  • Campos do Jordao Emilio Ribas Station - 5 min walk
  • São Paulo/Guarulhos Intl. Airport - 175 min drive

Restaurants

  • ‪We Lounge - ‬4 min walk
  • ‪La Gália - ‬2 min walk
  • ‪Chalezinho Campos do Jordão - ‬3 min walk
  • ‪Itália Cantina e Ristorante - ‬3 min walk
  • ‪Don Macedo - ‬3 min walk

About this property

Hotel Serra da Estrela

Family-friendly 3.5-star hotel with free breakfast
As a guest of Hotel Serra da Estrela, you'll find a children's pool, a sauna, a fitness center, and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. A library, a terrace, and an arcade/game room are also featured at the family-friendly Hotel Serra da Estrela. Self parking and valet parking are free. A complete renovation of Hotel Serra da Estrela was completed in 2016.

This 3.5-star Campos do Jordão hotel is smoke free.

  • 1 building
  • 78 guestrooms or units
  • 4 levels
  • Meeting rooms
  • Built in 2004
  • Buffet breakfast (free)
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Serra da Estrela offers 78 accommodations with minibars and safes. LCD televisions come with cable channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include portable fans and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Portuguese

Property amenities

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7 AM–11 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Arcade/game room
  • Bike cleaning
  • Bike storage
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Free bicycle rentals
  • Playground
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink

Room amenities

Entertainment

  • Cable channels
  • LCD TV

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Portable fan

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Minibar

More

  • Desk
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 20

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: BRL 100.00 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: BRL 100.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. 

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Serra da Estrela Campos do Jordao
Serra da Estrela Campos do Jordao
Hotel Serra da Estrela Hotel
Hotel Serra da Estrela Campos do Jordão
Hotel Serra da Estrela Hotel Campos do Jordão

Hotel Serra da Estrela Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 330 out of 459 reviews
Rating 8 - Good. 100 out of 459 reviews
Rating 6 - Okay. 21 out of 459 reviews
Rating 4 - Poor. 6 out of 459 reviews
Rating 2 - Terrible. 2 out of 459 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
overall very good. Surprised that the front desk did not speak any English, but still the staff was very nice. Also surprised that there is no ticket or document when I handed them the keys to the rental car. Usually you get a ticket or something proving you handed them your keys for the car. Again, overall very nice and loved the short distance to the main streets.
Stayed 1 night in Mar 2023

10/10 Excellent

Debora

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location, stunning architecture, awesome amenities and extremely friendly staff. We absolutely enjoyed our stay!
Stayed 1 night in Mar 2023

10/10 Excellent

Jennifer

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and nice staff. Great breakfast. Our first room smelled of sewer so they gave us a new one which smelled much better. The kids play area was ok, needs to be refreshed.
Stayed 2 nights in Nov 2021

10/10 Excellent

Silvio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

10/10 Excellent

Jeanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Hotel muito bom, Servico excelente, cafe manha ate as 11h no domingo e maravilhoso
Stayed 1 night in Dec 2019

8/10 Good

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All fine but the restaurant
Everything was amazing but the restaurant was just vegan, making us getting around for eating
Stayed 3 nights in May 2019

10/10 Excellent

HECTOR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

4/10 Poor

Verified traveller

Stayed 1 night in Jan 2019

10/10 Excellent

Geoff, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, staff were great. Great location. Really good facilities for families with young kids. We would have liked more options for breakfast.
Stayed 2 nights in Dec 2018

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima estadia hotel bem próximo ao centro …eles só não disponibilizam o check in antecipafo ,acredito que o hotel não estava cheio fora da temporada,no mais gosto muito e já me hospedei outras vezes
Stayed 2 nights in Nov 2024

8/10 Good

JOSE CARLOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Jose Luiz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo hotel
Excelente Hotel, parabéns pelo acolhimento dos funcionários . Gostaria de voltar outras vezes.
Stayed 2 nights in Nov 2024

8/10 Good

atushi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel bem localizado e atendimento correto
Stayed 2 nights in Nov 2024

10/10 Excellent

Maria do Carmo

Liked: Cleanliness, staff & service, property conditions & facilities
Muito bom

10/10 Excellent

HEBERTH

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Momentos de descanso, de lazer e excelente atendim
É a segunda vez que nos hospedamos no Serra da Estrela é mais uma vez foi excelente
Stayed 3 nights in Nov 2024

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muito bom mas demos azar
O Hotel é muito bom, super bem localizado, fazíamos tudo a pé, café da manhã muito bom. Eu só tive azar dessa vez pois havia uma excursão de mais de 100 jovens no hotel, que passaram a noite inteira correndo pelos corredores e gritando o que incomodou muito e na primeira noite não conseguimos dormir ( e olha que tem que fazer muito barulho pra atrapalhar nosso sono).. a ponto de termos que ligar algumas vezes na recepção e até sair no corredor e pedir que o barulho fosse minimizado.. no outro dia a gerência do hotel conversou com os organizadores que vieram falar conosco e não se repetiu na noite posterior.
Stayed 2 nights in Nov 2024

8/10 Good

Athanassios

Liked: Staff & service, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Renato

Stayed 2 nights in Oct 2024

10/10 Excellent

Rosana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel perfeito
otima hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Rosana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel perfeito
Estadia perfeita. Aproveitamos a ótima localização do hotel para visitarmos vários pontos turísticos sem necessidade de locomoção de carro.
Stayed 2 nights in Oct 2024

10/10 Excellent

Nathália

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Bruno

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Precisa melhorar a limpeza
Estadia razoável, poderia ser melhor. Me hospedei neste hotel há alguns anos e o quesito limpeza era muito melhor. Quartos e corredores empoeirados, pia suja, box do banheiro bem sujo. Infraestrutura do hotel é boa, além da proximidade de bares e restaurantes.
Stayed 2 nights in Oct 2024