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Santuario Palace Hotel

3.0 star property
3-star hotel near Basilica of the National Shrine of Our Lady of Aparecida

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2 outdoor pools, sun loungers
Exterior
In-room safe, free WiFi, bed sheets
Interior
Bar (on property)
Reviews
7.6

Good

Popular amenities

  • Breakfast included
    Breakfast includedBreakfast included
  • Pet-friendly
    Pet-friendlyPet-friendly
  • Pool
    PoolPool
  • Parking available
    Parking availableParking available
  • Air conditioning
    Air conditioningAir conditioning
  • Free WiFi
    Free WiFiFree WiFi

Explore the area

Map
Av. Getúlio Vargas 501, Aparecida, SP, 12570-000
  • Popular LocationAparecida Shopping Center3 min walk
  • Popular LocationMatriz Basílica Nossa Senhora da Conceição Aparecida (Basílica Velha)10 min walk
  • Popular LocationBasilica of the National Shrine of Our Lady of Aparecida13 min walk

Room options

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

Standard Triple Room

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

Standard Triple Room (3 Solteiro)

  • Sleeps 3
  • 3 Twin Beds

Standard Quadruple Room (4 Solteiro)

  • Sleeps 4
  • 4 Twin Beds

Standard Quadruple Room

  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

Similar properties

About the area

Aparecida

In Aparecida .At this hotel, you'll be steps from Bontur Aerial Cable Cars and Aparecida Walkway. Vale do Paraíba and Aparecida Shopping Center are also within half a mile (1 km).

What's nearby

  • Aparecida Shopping Center - 3 min walk
  • Aparecida Market - 8 min walk
  • Matriz Basílica Nossa Senhora da Conceição Aparecida (Basílica Velha) - 10 min walk
  • Basilica of the National Shrine of Our Lady of Aparecida - 13 min walk
  • Aparecida Walkway - 16 min walk

Getting around

  • Pindamonhangaba Railway Station - 31 min drive

Restaurants

  • ‪Ana Café - ‬10 min walk
  • ‪Parmeggio Grelhados e Lanches - ‬17 min walk
  • ‪Lanchonete Phumbika - ‬3 min walk
  • ‪Burger King - ‬17 min walk
  • ‪Restaurante e Churrascaria Dois Irmaos - ‬2 min walk

About this property

Santuario Palace Hotel

3-star hotel near Basilica of the National Shrine of Our Lady of Aparecida
As a guest of Santuario Palace Hotel, you'll find 2 outdoor swimming pools, a sauna, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

A terrace, a vending machine, and a front-desk safe are also featured at Santuario Palace Hotel. For a fee, parking is available.

This 3-star Aparecida hotel is smoke free.

  • 200 guestrooms or units
  • Continental breakfast (free)
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Front desk (24 hours)
  • Front-desk safe
  • Terrace
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Santuario Palace Hotel offers 200 air-conditioned accommodations with laptop-compatible safes. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers.

Languages

English, Portuguese, Spanish

Property amenities

Family friendly

  • 2 outdoor pools
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (BRL 20 per day)
  • Uncovered valet parking on site (BRL 20 per day)
  • Wheelchair-accessible parking available
  • Offsite parking within 984 ft (BRL 20 per day)

Food and drink

  • Free continental breakfast available daily 6:00 AM–9:00 AM
  • 1 restaurant
  • 1 bar
  • Free daily reception

Things to do

  • 2 outdoor pools
  • Fitness center
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Private bathroom
  • Shower
  • Towels

More

  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: BRL 20 per day
  • Uncovered valet parking fee: BRL 20 per day
  • Nearby parking fee: BRL 20 per day (984 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and debit cards. Cash is not accepted. 

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.

Property is also known as

SANTUARIO PALACE HOTEL Hotel
SANTUARIO PALACE HOTEL Aparecida
SANTUARIO PALACE HOTEL Hotel Aparecida

Santuario Palace Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 54 out of 158 reviews" "
Rating 8 - Good. 49 out of 158 reviews" "
Rating 6 - Okay. 24 out of 158 reviews" "
Rating 4 - Poor. 22 out of 158 reviews" "
Rating 2 - Terrible. 9 out of 158 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

LORIE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the Basilica and everything near by.
Stayed 2 nights in Mar 2024

8/10 Good

Séfora

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good place.
Stayed 1 night in May 2023

8/10 Good

Cassio Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

6/10 Okay

Rodolfo

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Precisa melhorar muito para ficar bom
Hotel muito bem localizado, mas deixa a desejar na questão de limpeza, fronhas sujas, paredes nos quartos imundas, a cama de casal era duas de solteiro juntadas, ficou aquele buraco no meio.
Stayed 1 night in Feb 2024

8/10 Good

Cris

Stayed 2 nights in Jan 2024

6/10 Okay

Márcia AP do Carmo jurado

Liked: Staff & service
Stayed 2 nights in Feb 2024

2/10 Terrible

Veridiana de Paula M Mota

Stayed 2 nights in Jan 2024

6/10 Okay

Iris

Travelled with family
Liked: Cleanliness, property conditions & facilities
Bom
Lugar, legal, limpo, aconchegante, porem quisemos estender a estadia para mais 8h e nos cobraram o valor da entrada, resumindo deixaram de ganhar, pois o objetivo era dispensar a maior quantidade de hospedes, ois alguns funcionarios comentaram estarem sobeecarregados, enfim, meu ponto de vista
Stayed 1 night in Feb 2024

8/10 Good

Verified traveller

Disliked: Room comfort
hotel bom e com boa localização
Stayed 1 night in Jan 2024

10/10 Excellent

Jaqueline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nota 10
passei o ano ano com meus pais. fui muito bem atendida pelos funcionários. o hotel por estra lotado, estava organizado. amei a festinha particular que fizeram na virada. e o café da manha estava divino. um ponto negativo apenas e os lençóis que estavam um pouco encardidos no quarto dos meus pais. as toalhas estavam show de bola.
Stayed 1 night in Dec 2023

6/10 Okay

Marcelio

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 2 nights in Dec 2023

10/10 Excellent

Giovani

Stayed 1 night in Dec 2023

8/10 Good

Tania Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

2/10 Terrible

Palmiro Soares

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pior custo benefício
Stayed 1 night in Dec 2023

2/10 Terrible

Ademir

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Flávio

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Razoável
Quarto bem pequeno e simples. Café da manhã bem fraco.
Stayed 2 nights in Nov 2023

10/10 Excellent

Sueli

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo custo/beneficio
Um hotel lindo, bem localizado e uma vista perfeita! Deixo se dica, a instalação de ducha de higiênicas para diminuir o uso do papel (sustentabilidade).
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Clenio olindio vieira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gostei muito pessoall muito gentil educado muiyo bel localizado limpinho eu super indico
Stayed 1 night in Nov 2023

6/10 Okay

Renata Fernanda Cirino Pi

Liked: Staff & service
Stayed 1 night in Nov 2023

10/10 Excellent

Bruno Ribeiro Bosqueti

Stayed 1 night in Nov 2023

2/10 Terrible

Marco Antonio

Stayed 1 night in Oct 2023

4/10 Poor

Tânia Mara

Disliked: Staff & service, property conditions & facilities, room comfort
Avaliação/reclamação
Escolhermos este hotel pela localização em relação a basílica, mas foi decepcionante, o valor cobrado não condiz com o conforto, a garagem é super pequena e utilizada para armazenar coisas, desde lixeiras, tivemos que deixar o carro na basílica, pagando uma diária, o frigobar estava desligado e ao solicitarmos a ligação o atendente nos disse que ligariam, mas ao retornarmos ao hotel ele continuava desligado, a tampa do vaso sanitário estava solta, e para terminar, teve um show das 20 às 24 horas de sábado que não dava para dormir, não recomendo.
Stayed 1 night in Oct 2023

8/10 Good

Sueny

Stayed 2 nights in Sep 2023

10/10 Excellent

Jussara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023