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West Hotel

4.0 star property
4-star hotel in Ninh Kiều

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for West Hotel

Minibar, in-room safe, desk, blackout drapes
Exterior
Indoor pool, outdoor pool, sun loungers
View from property
Terrace/patio

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Gym
    Gym
  • Room service
    Room service
  • Air conditioning
    Air conditioning

Explore the area

Map
88-90-92 Hai Ba Trung Street, Can Tho, 92000
  • Ninh Kieu Park
    3 min walk
  • Ong Temple
    8 min walk
  • Ong Pagoda
    8 min walk
  • Can Tho (VCA)
    23 min drive

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 42 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Minibar, in-room safe, desk, blackout drapes

Suite

  • 45 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • 32 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Single Room

Minibar, in-room safe, desk, blackout drapes

Superior Single Room

  • 25 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Triple Room

Minibar, in-room safe, desk, blackout drapes

Deluxe Triple Room

  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 32 sq m
  • River view
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Exterior
Sheraton Can Tho
Pool
Spa
Kids pool
Parking included
4.8 out of 5, Exceptional, (675)
The price is CA $110
per night
CA $125 total
includes taxes & fees
6 Dec - 7 Dec
Sheraton Can Tho

About the area

Can Tho

Ninh Kiều stay.Within a 10-minute walk of this Ninh Kiều hotel, you'll find Ninh Kieu Park and Ong Temple. Ben Pha Xom Chai and Ong Pagoda are also within half a mile (1 km).

What's nearby

  • Ninh Kieu Park - 3 min walk - 0.3 km
  • Luu Huu Phuoc Park - 12 min walk - 1.0 km
  • Ben Pha Xom Chai - 17 min walk - 0.6 km
  • Vincom Plaza Xuan Khanh - 2 min drive - 1.9 km
  • Cai Khe Trade Center - 3 min drive - 2.4 km

Getting around

  • Can Tho (VCA) - 23 min drive

Restaurants

  • ‪Cơm Tấm Bà Tư - ‬5 min walk
  • ‪Sao Hôm Restaurant - ‬4 min walk
  • ‪Huỳnh Châu - Bún Bò Huế - ‬4 min walk
  • ‪Tách Kafé - ‬3 min walk
  • ‪Cửu Long River Restaurant - ‬3 min walk

About this property

West Hotel

4-star hotel in Ninh Kiều
West Hotel offers its guests an indoor pool, an outdoor pool, a fitness center, and complimentary bicycles. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A business center, a meeting room, and limo/town car service are available. Event space at this hotel measures 1076 square feet (100 square meters) and includes a conference center. A rooftop terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly West Hotel. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

  • 1 building
  • 80 guestrooms or units
  • 11 levels
  • 1076 sq ft of conference space
  • 100 sq m of conference space
  • Built in 2014
  • Buffet breakfast (free)
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • Bar or lounge
  • Dining venue
West Hotel offers 80 air-conditioned accommodations with minibars and safes. 32-inch LCD televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Vietnamese

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 6:30 AM–9:30 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Ecotours
  • Fitness center
  • Free bicycle rentals
  • Indoor pool
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink

Room amenities

Entertainment

  • 32-inch LCD TV
  • Cable channels

Bedroom

  • Air conditioning
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Towels

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at West Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 9 years old or younger stays free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for VND 341000.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 650000 per vehicle (one way)
  • Rollaway bed fee: VND 341000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and JCB International.

We should mention

  • One child 9 years old or younger stays free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

West Hotel Can Tho
West Can Tho
West Hotel Hotel
West Hotel Can Tho
West Hotel Hotel Can Tho

West Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 101 out of 268 reviews" "
Rating 8 - Good. 114 out of 268 reviews" "
Rating 6 - Okay. 40 out of 268 reviews" "
Rating 4 - Poor. 12 out of 268 reviews" "
Rating 2 - Terrible. 1 out of 268 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

8.4/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

NGUYEN TUAN ANH

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not booking this hotels.
Price on Hotels.com is trible another app. They changed booking ID. Breakfast is bad. Room is old and very small. Welcome to prison.
Stayed 3 nights in Sep 2022

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty old hotel. Cockroaches on the floor, no light in common area. Good central location but in the middle of the fish market
Stayed 1 night in Apr 2021

8/10 Good

Hoo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outdated outside but comfy
Overall the room was spacious and bedding was very comfortable, spacious bathroom, nice bath tub and the hairdryer worked very well. Great breakfast and there are free bicycles for hotel guests to use. The lobby decor might seem outdated but the rooms were refurbished, clean and comfy. We were served a welcome drink when we arrived and they let us check in early. Location is very near to the night market and the quay that is the starting point of the floating market excursion. The road to the hotel is a bit hard to manoeuvre as the local market (sells raw meats & veggies) is just below. Our taxi from the airport didn't know how to get here and dropped us 200m from the hotel because the road in front of the main entrance is closed daily from 6am to 6pm. There is actually a back entrance where cars can pass thru.
Stayed 1 night in Oct 2019

10/10 Excellent

Dirk Folke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location staff pool room..............l...l.l.
Stayed 2 nights in Jan 2019

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
West
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer services. The rooms are clean; the foods are good with good customer services
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Nov 2018

4/10 Poor

duke

Hotel condition was very poor and customers service was poor as well. I would not stay here again. This hotel is not even a 3 stars rating in my view. So run down
Stayed 1 night in Oct 2018

10/10 Excellent

Pawel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel!
The staff was really helpful! They book a tour for us and they guve us great tips! You can have bikes for free :) And the pool has and amazing view!! I love this place!
Stayed 1 night in Sep 2018

8/10 Good

Nicolas

Liked: Room comfort
Great value and fun location
A solid 3 star hotel which could regain 4 star with some updates. The rooftop pool overlooking the city is nice and the location right in the local market is fantastic. Five minute walk to get to the center of town. It’s former luxury can be seen but it’s tired. The staff is nice but there is limited English. The breakfast is OK and the Wi-Fi is a little slow. It’s a great value.
Stayed 1 night in Aug 2018

10/10 Excellent

maggie, sydney australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location. Right in middle of true local markets Great rooftop pool and view and lots of atmosphere
Stayed 4 nights in Aug 2018

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 3 nights in Aug 2018

8/10 Good

Bruce, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close proximity to local shop and Nink Kieu
Very friendly and helpful staffs, willing to assist with all your needs
Stayed 3 nights in Aug 2018

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
West Hotel is GREAT! ...but call ahead to confirm
West Hotel is an amazing place to stay. It is in a beautiful part of town, where you can walk out and immediately see a culturally rich street full of freshly caught fish, many types of fruits, not many tourists, and friendly people. The service was amazing as well. We wanted to go to the floating markets, but wanted to take a private boat (instead of a touristy boat), just me and my boyfriend (and the boat driver). West Hotel was able to accommodate this request with flying colors. Not only were they able to get us a friendly boat driver who would take us out at 4:30am until 11:30am, but they had a delicious breakfast ready for us at this time as well. We went to the floating markets, a fruit garden, a noodle factory, and more. It was absolutely wonderful. The only concern we had while staying at this hotel was nothing to do with West Hotel, but a problem that has been occurring with Hotels.com throughout our two weeks in Vietnam. For every hotel that we've gone to, there's been some sort of issue where the hotel is unable to see our Hotels.com booking because it is not going through from Hotels.com. Luckily, we just show them our booking confirmation once we get there and after waiting about 10 min or so, we are accommodated by the hotel....but Hotels.com really needs to fix this. If the hotels are all booked, they might not have been able to accomodate us. I recommend calling hotels booked through Hotels.com in advance to make sure they are aware of your reservation.
Stayed 1 night in Jul 2018

4/10 Poor

Holly

Liked: Staff & service
Disliked: Cleanliness
Below average stay
Staff were very helpful, especially the front desk. However we stayed in a room on the fourth floor, I won't say which one specifically, and I noticed when we checked in the window ledge was very grubby, I didn't want to complain at the time as it seemed minor but when it rained it resulted in small dead flies being blown across the room. I wish I'd taken pictures to upload here but when it was at it's worst I did not want the pictures on my phone reminding me. The pool also looked as though it needed a clean, everything else however was in decent condition. I've had better breakfasts though. Unfortunately although the hotel itself is relatively nice it's on a market street which, as with most Vietnamese markets, smells of fish and sour fruit. Although this is not the hotels fault, just something to consider.
Stayed 3 nights in Jul 2018

6/10 Okay

James

Liked: Cleanliness, room comfort
Stayed 4 nights in Jun 2018

8/10 Good

Yim, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff
The hotel was nice overall but I especially liked the staff of the hotel. Staff at the reception was so nice, smart, friendly and helpful. They helped us solve all our problems and responded to all our requests including recommending restauants which opens till late, booking a boat tour at reasonable price, booking bus tickets back to HCMC and even packing our breakfast for us to take away early in the morni g when we did the boat tour.
Stayed 1 night in Jun 2018

6/10 Okay

michael

Liked: Staff & service
Bad location close to the night market and that’s the only good thing

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
Dirty bad ac and charged extra for my wife
Dirty bathroom. Shower didnot close water everywhere. Breakfast was lame. Ac did not cool. When complained, was told we'll make it better next time. Upon check out, not checkin, charged extra 100,000 dong for my wife.
Stayed 1 night in May 2018

4/10 Poor

Rafael, Houston, USA

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Poor condition
Hotel is abandoned and in need of attention to its condition. My room was in terrible condition and needs lots of cosmetic work. I have included pictures. However the breakfast was excellent. Covenient location but the market in front smells horrible and is very loud.
Stayed 2 nights in Mar 2018

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Staff & service
West Hotel - Jan 2018
Hotel decor was garish and although the bed was clean, the room itself hadn't been cleaned properly - I had to wipe the surfaces down myself when I checked it.
Stayed 2 nights in Jan 2018

8/10 Good

Daniel, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, right at the market
The hotel is right at the market, but despite it being busy the whole day, my room was quiet. Walking distance to the pier, many restaurants. Great, helpful staff, good breakfast, good Wi-Fi.
Stayed 3 nights in Jan 2018

6/10 Okay

Sharon

Disliked: Property conditions & facilities
Picture looks better that reality Corridor are dark , basic rooms Market is on the street so very busy in the morning
Stayed 1 night in Dec 2017

10/10 Excellent

Alyscia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Great location right off the Delta. Within walking distance to restaurants and markets in a tourist friendly area. Hotel staff was fabulous. We were able to book a personalized Mekong Delta tour through the front desk. They helped us with bus tickets for our return to Ho Chi Minh City and were nice enough to write out a few phrases for us in Vietnamese for our taxi driver. The hotel itself was lovely, luxurious and spacious. Would highly recommend!
Stayed 1 night in Dec 2017