Radisson Blu Hotel, London Canary Wharf East

4.0 star property
4-star spa hotel near Billingsgate Market

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February 2025

Photo gallery for Radisson Blu Hotel, London Canary Wharf East

Exterior
Lobby
Breakfast, lunch, dinner served; British cuisine
Penthouse (Suite)
Lobby

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Room service
  • Housekeeping
  • Bar
  • Gym

Explore the area

Map
5 Fairmont Avenue, Canary Wharf, London, England, E14 9JB
  • Billingsgate Market
    9 min walk
  • One Canada Square
    16 min walk
  • O2 Arena
    20 min drive
  • London (LCY-London City)
    20 min drive

Room options

Premium Room, River View

  • 44 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Deluxe Room (Premium)

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom

  • 56 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

Penthouse (Suite)

  • 88 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Premium Room

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Similar properties

About the area

London

Canary Wharf stay.With a stay at this Canary Wharf hotel, you'll be within half a mile (1 km) of Billingsgate Market and 2 miles (3 km) of One Canada Square. Cutty Sark and National Maritime Museum are also within 3 miles (5 km).

What's nearby

  • ExCeL Exhibition Centre - 6 min drive
  • Westfield Stratford City - 7 min drive
  • Tower of London - 9 min drive
  • Tower Bridge - 9 min drive
  • O2 Arena - 20 min drive

Getting around

  • Limehouse Station - 4 min drive
  • Blackwall Station - 7 min walk
  • London City Airport (LCY) - 20 min drive

Restaurants

  • ‪Banana Tree O2 Arena - ‬8 min drive
  • ‪The Stargazer - ‬7 min drive
  • ‪Billingsgate Market - ‬11 min walk
  • ‪Haidilao Hot Pot - ‬7 min drive
  • ‪The Observatory - ‬9 min drive

About this property

Radisson Blu Hotel, London Canary Wharf East

4-star spa hotel near Billingsgate Market
Radisson Blu Hotel, London Canary Wharf East offers its guests a full-service spa, a sauna, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A 24-hour business center, 8 meeting rooms, and limo/town car service are available. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Radisson Blu Hotel, London Canary Wharf East. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star London hotel is smoke free.

  • 1 building
  • 169 guestrooms or units
  • 7 levels
  • Built in 2007
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Radisson Blu Hotel, London Canary Wharf East offers 169 accommodations with laptop-compatible safes and espresso makers. Beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

The onsite spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (GBP 30.00 per day)
  • Limited onsite parking
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 7:30 AM–11:00 AM on weekends: GBP 25.00 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Full-service spa
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 42-inch flat-screen TV
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Egyptian cotton sheets
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in for prepaid reservations.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 25.00 per person
  • Self parking fee: GBP 30.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and Eurocard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Radisson Blu Edwardian New Providence
Radisson Blu Edwardian New Providence Hotel
Radisson Blu Edwardian New Providence Wharf
Radisson Blu Edwardian New Providence Wharf Hotel
Radisson Edwardian New Providence Hotel
Radisson Edwardian New Providence Wharf
Radisson Edwardian Providence Wharf
Radisson Edwardian Wharf
Radisson Blu Edwardian New Providence Wharf Hotel London
Radisson Blu Edwardian New Providence Wharf London
Radisson Blu Edwardian New Providence Wharf Hotel London England
Radisson Edwardian New Providence Wharf Hotel London

Radisson Blu Hotel, London Canary Wharf East Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 686 out of 1010 reviews" "
Rating 8 - Good. 190 out of 1010 reviews" "
Rating 6 - Okay. 72 out of 1010 reviews" "
Rating 4 - Poor. 30 out of 1010 reviews" "
Rating 2 - Terrible. 32 out of 1010 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

BRYAN

Liked: Cleanliness, property conditions & facilities
Slow waitstaff hard bed
Stayed 3 nights in Dec 2024

4/10 Poor

Neena

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Standards beliw par for a Radison Blu hotel
I stayed with my friend at this hotel since we were going to see a cincert at the O2 arena so it was near by. The room was great, spacious and clean. The hotel itself is lovely and what i would expect from a Radison as i have stayed at other Radison Blu hotels and thats why i chose the brand again. What disappointed us was the level of service at the bar and restaurant. We ordered a cocktail of the menu. The two young girls at the bar then disappeared for about 10 mins leaving us standing at bar. When they came back they told us to sit down and would bring drinks to us. We waited over 20 mins for our drinks. Thete was no bar man who was coming later im afternoon so the manager csme yo make cocktails. We were watching him and he didnt know how to make them and several times tasted them thenyhrew them away and started again while we waited. He was looking at us while he was doing this but no one came to apologise to us for the wait. Finally msnager sent over the drinks and then disappered hinself - didnt come over to apologise - the girl that came over with drinks didnt say a word - just out the drinks down. We were expecting an apology fir a wait of over 20 mins but norhing. She had no people skills, didnt speak good english and seemed like a novice. Totally unacceptable. They didnt know what they were doing and staff seemed like they had no interest in looking after their customers. We did think about going to restaurant for lunch - but we saw a couple go in then walk out a
Stayed 1 night in Oct 2024

2/10 Terrible

James

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good hotel but missing service
The hotel itself was wonderful. I was however rudely interrupted at 10pm at night while talking to colleagues outside of the reception. Alongside this I made several enquires to the spa about a massage which I never heard back from. For both these points I wouldn’t visit again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Nishal

Stayed 1 night in Sep 2024

10/10 Excellent

Alfie

Stayed 1 night in Aug 2024

10/10 Excellent

Victoria

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Stayed 1 night in Oct 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Emily

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for making our last night in London wonderful!
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Stayed 4 nights in Sep 2024

10/10 Excellent

Kim

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Arron

Liked: Staff & service, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Adesuwa

Stayed 2 nights in Aug 2024

6/10 Okay

Rebecca

Stayed 1 night in Sep 2024

4/10 Poor

Steven

Disliked: Cleanliness, staff & service, property conditions & facilities
Hmmm…a mixed bag
This was booked for our wedding anniversary, my wife contacted the hotel in advance to arrange a pre-welcome surprise but the hotel didn’t bother to respond so not a great start although reception staff were pleasant/helpful and welcoming. Hotel reception and area/position great with free transfer in the morning which was great Room/bathroom nice layout lovely view but room not particularly clean quite a few marks over the carpet and smell in the bathroom overall the room looked a little tired. Breakfast, on the second day I placed an order from the menu and waited at least 20 minutes but nothing so I ended up using the self service myself, Why no coffee machine? twice I ordered coffee to receive something I didn’t order. Breakfast produce was fine but the service was so disappointing. So overall for the cost of the room in terms of value for our stay hmm well the service really lets it down which is a shame because it could be a great experience otherwise. I travel regularly with work so have some experience of what to expect service wise.
Stayed 2 nights in Sep 2024

8/10 Good

sophie

Business traveller
Liked: Cleanliness, staff & service, amenities
Whilst I did have a pretty good stay the property was quite dated and could do with an update, also it should be called the Blackwall not Canary Wharf Radisson as it’s very far from Canary Wharf. There was a mix up with my complimentary breakfast and I had to go to reception to get it confirmed which wasn’t ideal. But even though the rooms were dated, it was nice to have a bath and the bed was comfortable.
Stayed 2 nights in Sep 2024

10/10 Excellent

David

Stayed 2 nights in Jul 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

2/10 Terrible

Omar

Liked: Room comfort
Unhappy due to parking
This is my third or fourth time staying at the Radisson franchise and usually they don’t disappoint however this time this franchise let me down. I was really unhappy that I had to park ten minutes away and they wouldn’t cover the parking cost when I initially choose this hotel because it had parking facility. They did cover my taxi for check in and check out but it’s still a real inconvenience which I was not comfortable with and I had to pay £30 for parking far from my hotel. On the plus side the staff were friendly and the bed was comfortable even though the rest of furniture in the room are outdated. Also be careful with the slippers they give you as they are really slippery in the bathroom. Luckily I never broke a hip..
Stayed 1 night in Sep 2024

10/10 Excellent

Nathan

Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I am writing to express my deep dissatisfaction with my recent stay at your Radisson Blu Hotel in Canary Wharf. Having used Radisson Blu hotels frequently and always having positive experiences, this recent visit fell far short of expectations, and I feel compelled to share my concerns. Firstly, the room I was provided was nothing like the one advertised on your website. I specifically booked a room with a full sea view, yet the room we received only offered a partial sea view, with the rest of the view obstructed by neighboring buildings. The photos on the website painted a very different picture of what I would receive, which felt misleading. Additionally, the room was described as featuring “Egyptian covers,” yet there was nothing more than a plain white covering on the bed, again contradicting the description and photos shown. The bathroom was also supposed to have a sea view, but instead, it had a view of the hotel next door. This left us with no option but to keep the blinds down for privacy, which completely negated the point of paying extra for a sea view in the first place. I paid extra with the expectation of privacy and a scenic view, and instead, we felt exposed and disappointed throughout our stay. This was, without question, the worst experience I have had with Radisson Blu. I believe it is unfair to be misled by inaccurate hotel photos. I could have spent my money elsewhere for a proper sea view and a more satisfying experience.
Stayed 1 night in Sep 2024

10/10 Excellent

Oliver

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

Roddy

Business traveller
Disliked: Cleanliness, property conditions & facilities
Check-in process was awful. Arrived at check-in time, only to be told my room isn’t ready. Had to wait nearly 2 hours. Once in the room there was fixtures and fittings broken. Not what you would expect for a penthouse suite. Cleanliness was not to standard.
Stayed 1 night in Aug 2024

2/10 Terrible

Laquisha

Disliked: Amenities
The view and area was excellent. Customer Service was very poor in terms of house keeping. The food at the restaurant downstairs was tasteless but the continental breakfast was plentiful. I would not stay here again because access to transport is difficult.
Stayed 2 nights in Sep 2024

10/10 Excellent

Tammy

Stayed 1 night in Aug 2024