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Hotel Cristallo

3.0 star property
3-star spa hotel near Dolomites

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Cristallo

Bar (on property)
Reception
Classic Triple Room
Indoor pool
Indoor pool

Reviews

7.6 out of 10

Good

Popular amenities

  • Parking available
  • Bar
  • Hot tub
  • Pool
  • Spa
  • Room service

Explore the area

Map
Via Dolomiti 24, Canazei, TN, 38032
  • Dolomites
    1 min walk
  • El Paèl
    2 min walk
  • Ponte Gardena-Laion/Waidbruck-Lajen Station
    45 min drive
  • Bolzano (BZO)
    55 min drive

Room options

View all photos for Classic Triple Room

Classic Triple Room

Classic Triple Room

  • 21 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

Family Room

Family Room

  • 24 sq m
  • Sleeps 4
  • 4 Twin Beds

About the area

Canazei

Heart of Canazei.Within a 10-minute walk of the hotel, you'll find Dolomites and Dolaondes Canazei. Also, Ski Lift Pecol is within half a mile (1 km) and Duron Valley is within 2 miles (3 km).

What's nearby

  • Dolaondes Canazei - 6 min walk
  • Ski Lift Pecol - 9 min walk
  • Alba-Ciampac Cable Car - 3 min drive
  • Col Rodella Cable Car - 3 min drive
  • Pecol-Col dei Rossi Cable Car - 9 min drive

Getting around

  • Ponte Gardena-Laion/Waidbruck-Lajen Station - 45 min drive

Restaurants

  • ‪L'Ostaria da Besic - ‬6 min walk
  • ‪La Montanara - ‬7 min walk
  • ‪Rosengarten après ski - ‬7 min walk
  • ‪Hotel El Ciasel - ‬14 min walk
  • ‪Ristorante Pizzeria Scoiattolo - ‬3 min walk

About this property

Hotel Cristallo

3-star spa hotel near Dolomites
Hotel Cristallo offers its guests a full-service spa, an indoor pool, and a spa tub. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Event space at this hotel measures 70 square feet (7 square meters) and includes conference space. A sauna, multilingual staff, and ski storage are also featured at the business-friendly Hotel Cristallo. An airport shuttle (available on request) and an area shuttle are available for a fee. Parking is available for a fee.

This 3-star Canazei hotel is smoke free.

  • 1 building
  • 50 guestrooms or units
  • 3 levels
  • 70 sq ft of conference space
  • 7 sq m of conference space
  • Built in 2000
  • Continental breakfast (free)
  • Deli
  • Ski lift tickets
  • Ski equipment storage
  • Conference space
  • Self-service laundry
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel Cristallo offers 50 accommodations with safes and hair dryers. Beds feature down comforters. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open select days. Guests under 14 years old are not allowed in the spa.

Languages

English, French, German, Italian, Spanish

Property amenities

Family friendly

  • Cribs/infant beds available
  • Indoor pool
  • Laundry facilities
  • Rollaway beds available
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 10 per day)
  • Roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Ski shuttle nearby

Food and drink

  • Free continental breakfast available daily 7:30 AM–9:30 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Free bicycle rentals
  • Full-service spa
  • Hiking/biking trails
  • Indoor pool
  • Mountain biking
  • Sauna
  • Spa tub
  • Steam room

Accessibility

  • Elevator

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Cribs/infant beds available
  • Down comforter
  • Rollaway beds available

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Express check-in available

Check-out

Check-out before 10:00 AM
Express check-out available

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 10 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: EUR 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, JCB International, Eurocard, Barclaycard, debit cards, and cash.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Cristallo Canazei
Hotel Cristallo
Hotel Cristallo Canazei
Hotel Cristallo Hotel
Hotel Cristallo Canazei
Hotel Cristallo Hotel Canazei

Hotel Cristallo Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 3 out of 19 reviews" "
Rating 8 - Good. 10 out of 19 reviews" "
Rating 6 - Okay. 4 out of 19 reviews" "
Rating 4 - Poor. 2 out of 19 reviews" "
Rating 2 - Terrible. 0 out of 19 reviews" "

8.4/10

Cleanliness

7.4/10

Staff & service

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jettina, Harrow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, beautiful town
We stayed in Canazei out of season, but Hotel Cristallo is one of the few hotels open all year round. The rooms are spacious and clean with excellent views, the staff were very pleasant and the breakfast was excellent. The spa facilities were superb, I would definitely return to this hotel and I would definitely return to this beautiful mountain town.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
the owner is an un pleasent man.
great potential . i will not come back because of the owner and his bad attittude.

6/10 Okay

ski trip, London

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
I didn't see any great service!
Hotel was in a good location, nice looking hotel. However, where was the great service we had read about? We had booked a double room and was given 2 single beds, despite confirming our request by telephone after booking; the main reception person who was there to assist after 5pm showed little interest in helping or taking questions from us or other guests regarding ski hire, ski ticket info or ski resort info, let alone even wanting to provide us with the final bill when requested so we could pay. It seemed any service was provided when he wanted too and was quite dismissive. The room which was clean had average comfort beds and room walls were thin enough to easily hear the neighbouring room guests. Otherwise an ok hotel let down by a dismissive and unhelpful front desk staff member.

10/10 Excellent

Florin, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Very helpful and friendly staff, great breakfast and fantastic views of the mountains. An A+ experience!

8/10 Good

Bent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

8/10 Good

Henrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fint hotel med fornuftig afstand til lift. Bus lige uden for døren hvis man ikke vil gå. Lækre værelser.
Stayed 3 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Posizione perfetta a 2 passi dal centeo
Ottima struttura bene pulita molto confortevole Personale gentilissimo e sempre disponibile Posizione ottimale a 2 passi dal centro
Stayed 2 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zimmer,Service,Hotelpersonal alles ok.Dampfbad top

8/10 Good

Paulo, Luxembourg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon hôtel au milieu des Dolomites
Dès notre arrivée nous avons très bien été accueillis. On nous a même mis le garage de l'hôtel à notre disposition pour abriter nos motos. La chambre pour 3 personnes était très spacieuse et confortable. On trouve pas mal de restos et commerces dans les alentours de l'hôtel, à quelques minutes de marche seulement.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
שהיה נוחה וטובה בקריסטלו
אין בחדר קומקום להכנת קפה או תה. ממש מתבקש בעונה זו!! סל הכל חדר מרווח ונקי נוף יפה מהחדר.

8/10 Good

Reiner, Chemnitz

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr empfehlenswertes Hotel im Fassatal
Wir hatten dort für 2 Wochen gebucht, da Canazei zwar immer über einen der Pässe, aber insgesamt doch zentral für Seiser Alm, Rosengarten und Marmolada liegt. Von der Rezeption über das Zimmer bis hin zum Frühstück war alles okay (Wir hatten nur Frühstück gebucht). Zum Abendessen gab es jeweils 3 Menüs, die wir allerdings nicht bewerten können. Auch der neu errichtete Wellnessbereich mit 2 Saunen, Dampfbad, Schwimmbecken, Massageraum und Ruheraum sind sehr empfehlenswert. WLAN ist ebenfalls vorhanden, allerdings gegen Gebühr. Freie Parkplätze waren, allerdingsin der Vorsaison, reichlich vorhanden. Einkaufsmöglichkeiten sind direkt gegenüber dem Hotel und in wenigen Metern im Ort.

6/10 Okay

Verified traveller

4/10 Poor

karin, Castiglione di Garfagnana-lu

Disliked: Property conditions & facilities, room comfort
Deluso.
Ho visti troppo tardi su la mia ricevuta mi hanno calcolato cena in piu per due persone. Aveva un modo di fare mio pagamento senza controllo per me stessa.Quando mi sono accorta ero molto lontano per tornare e chiedere una spiegazione,poi senza ricevuta fiscale.

10/10 Excellent

Franco, Milano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Servizio eccellente
Al di là delle nostre previsioni: servizio ottimo, personale gentilissimo, estrema disponibilità, ottima posizione e buon confort generale.

4/10 Poor

Mountain hiker

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Personell - not service minded
Clean but worn. Staff who would rather do something else than work at this hotel. Rather poor breakfast. At times disturbing traffic. Closeness to beautiful surrounding nature weighed up the stay considerably.

6/10 Okay

Cosimo

Liked: Room comfort
Hotel cristallo Canazei
Hotel da preferire soprattutto per la posizione centrale per il resto tutto molto nella norma. Due appunti : non e' semplice trovare parcheggio e il personale di sala non troppo cordiale , ottimo invece il servizio della reception.

8/10 Good

Kenth, Västerås

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mat
Ett väldigt vackert hotell och perfekt med helpension där man fick under frukosten pricka in vad man skulle äta på kvällen. Maten var mycket god och serverades mycket snabbt.

8/10 Good

Ale, Brescia

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel Cristallo CANAZEI
logisticamente ok

8/10 Good

Bruno, Nice

Liked: Cleanliness, property conditions & facilities, room comfort
position idéale
Hotel situé dans une commune d'accès assez facile à partir de la vallée. Point de départ idéal pour un circuit complet des Dolomites. Demander une chambre côté montagne (beaucoup de passage de motards)