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Aloft Cancun

3.5 star property
3.5-star hotel near UltraMar Ferry Terminal, connected to the convention center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Aloft Cancun

Reception
Outdoor pool, open 8:00 AM to 10:00 PM, free cabanas, pool umbrellas
Front of property
Property amenity
Exterior

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Boulevard Kukulcan Km 9, Mz 48 L-8-1, Zona Hotelera, Cancun, QROO, 77500
  • UltraMar Ferry Terminal
    2 min walk
  • Plaza Caracol Mall
    3 min walk
  • Caracol Beach
    3 min walk
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    24 min drive

Room options

View all photos for aloft, Room, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, laptop workspace

aloft, Room, 1 King Bed, Non Smoking

  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Queen Beds, Non Smoking, Lagoon View

Minibar, in-room safe, desk, laptop workspace

aloft, Room, 2 Queen Beds, Non Smoking, Lagoon View

  • 29 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Queen Beds

View all photos for aloft, Room, 1 King Bed, Non Smoking, Ocean View

Minibar, in-room safe, desk, laptop workspace

aloft, Room, 1 King Bed, Non Smoking, Ocean View

  • 29 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Queen Beds, Non Smoking

Minibar, in-room safe, desk, laptop workspace

aloft, Room, 2 Queen Beds, Non Smoking

  • 29 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Queen Beds

View all photos for aloft, Room, 1 King Bed, Non Smoking, Lagoon View

Minibar, in-room safe, desk, laptop workspace

aloft, Room, 1 King Bed, Non Smoking, Lagoon View

  • 29 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Queen Beds, Non Smoking, Ocean View

Minibar, in-room safe, desk, laptop workspace

aloft, Room, 2 Queen Beds, Non Smoking, Ocean View

  • 29 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Pool
Residence Inn by Marriott Cancun Hotel Zone
Pool
Breakfast included
Pet-friendly
Parking included
4.4 out of 5, Excellent, (2236)
The price is CA $123
per night
CA $163 total
includes taxes & fees
1 Dec - 2 Dec
Residence Inn by Marriott Cancun Hotel Zone

About the area

Cancun

Zona Hotelera stay.With a stay at this Zona Hotelera hotel, you'll be steps from Cancun Convention Center and UltraMar Ferry Terminal. Also, Caracol Beach is within half a mile (1 km) and La Isla Shopping Mall is within 3 miles (5 km).

What's nearby

  • Caracol Beach - 3 min walk
  • Cancun Convention Center - 4 min walk
  • Gaviota Azul Beach - 5 min walk
  • Forum Beach - 5 min walk
  • La Isla Shopping Mall - 4 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 24 min drive

Restaurants

  • ‪Hooters - ‬3 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Mextreme - ‬5 min walk
  • ‪Monkey Business - ‬3 min walk
  • ‪El Timón de Cancún Zona Hotelera - ‬2 min walk

About this property

Aloft Cancun

3.5-star hotel near UltraMar Ferry Terminal, connected to the convention center
Aloft Cancun offers its guests an outdoor pool and a 24-hour fitness center. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 366 square feet (34 square meters) and includes conference space. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Aloft Cancun. Free self parking and valet parking are available.

This 3.5-star Cancun hotel is smoke free.

  • 1 building
  • 177 guestrooms or units
  • 10 levels
  • 366 sq ft of conference space
  • 34 sq m of conference space
  • Built in 2013
  • Deli
  • Terrace on the roof
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Pool or billiards table
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
Aloft Cancun offers 177 air-conditioned accommodations with minibars and safes. 42-inch LCD televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Onsite parking options include a carport

Food and drink

  • Continental breakfast available for a fee daily 6:30 AM–10:00 AM: MXN 280 for adults and MXN 140 for children
  • 1 bar

Things to do

  • 24-hour fitness center
  • Billiards/pool table
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 1
  • Handrails in stairways
  • Stairway handrail height (inches): 1
  • In-room accessibility
  • Low-height counter and sink
  • Lowered counter and sink height (inches): 1
  • Phone accessibility kit
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 1
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchair-accessible doorway width (inches): 1

Room amenities

Entertainment

  • 42-inch LCD TV
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Food and drink

  • Free tea bags/instant coffee
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MXN 1140
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 1140
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: MXN 1000 per accommodation, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 2000 per accommodation, per night
  • Service fee: MXN 60 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MXN 280 for adults and MXN 140 for children
  • Pet fee: MXN 1000 per accommodation, per night
  • Early check-in fee: MXN 1140 (subject to availability)
  • Late check-out fee: MXN 1140 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Aloft Cancun
Aloft Hotel Cancun
Cancun Aloft
Aloft Cancun Hotel

Aloft Cancun Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 398 out of 1003 reviews" "
Rating 8 - Good. 281 out of 1003 reviews" "
Rating 6 - Okay. 153 out of 1003 reviews" "
Rating 4 - Poor. 86 out of 1003 reviews" "
Rating 2 - Terrible. 85 out of 1003 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Theodore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great if you just plan on doing excursions. Next to supermarket and nightlife. Didnt hear any club noise at night
Stayed 3 nights in Aug 2024

10/10 Excellent

Esteban

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está muy bien ubicado, las habitaciones excepcionalmente limpias. Lo recomiendo al 100
Stayed 3 nights in Aug 2024

8/10 Good

Rahul

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 2 nights in Aug 2024

10/10 Excellent

Alexis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place I stay here all the time
Stayed 2 nights in Jul 2024

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very ckean and cute atmosphere
Stayed 1 night in Aug 2024

4/10 Poor

Wendy, Dixon

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Tayyab

Stayed 1 night in Jul 2024

6/10 Okay

Sabina

Travelled with family
Liked: Cleanliness, staff & service
Decent stay for what we paid.
Stayed 1 night in Jul 2024

2/10 Terrible

Britteney, Palm beach gardens

Disliked: Cleanliness, staff & service, property conditions & facilities
I had room 409 There was hair in the bathroom By the sink and the shower. The sheets were dirty and it looked like the room had not been cleaned
Stayed 1 night in Jul 2024

10/10 Excellent

WIJASINHAGE, THOMPSON

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came to this property after leaving our original booking, which we reserved for seven days. This is another property in the downtown area. This property makes our trip so beautiful, value-added, and nice. We really enjoyed the property's facilities and surrounding activities. Our children really enjoyed it. The breakfast was very good. I like the beans and eggs. Thank you. We will come again.
Stayed 5 nights in Jul 2024

2/10 Terrible

Maurice

Stayed 1 night in Jul 2024

8/10 Good

Jacob

Stayed 3 nights in Jul 2024

10/10 Excellent

INDRA PRASAD

Stayed 1 night in Jul 2024

10/10 Excellent

Deidre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jan 2024

6/10 Okay

Kiran

Stayed 1 night in Jul 2024

4/10 Poor

Manuel, College Station

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Our reservation included breakfast and it was denied to us
Stayed 1 night in Jul 2024

8/10 Good

Tracy Lynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the able to walk to different beaches, restaurants, and shops. Very convenient location. Breakfast buffet was ok, same food for 3 days. But the 12 hours of drinks was great as well!
Stayed 3 nights in Jul 2024

2/10 Terrible

Estela

Stayed 4 nights in Jul 2024

2/10 Terrible

Catalina

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
…poor conditions of the hotel. Staff would not give their names for calls. Asked to speak to a manager and a manager was never “available”.
Stayed 1 night in Jul 2024

2/10 Terrible

Catalina

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very dirty. Some of the areas were with evident neglect in cleaning and lack of follow up on things which were not working. One of the two The elevator two elevators was not working.
Stayed 1 night in Jul 2024

10/10 Excellent

Elder

Stayed 6 nights in Jun 2024

10/10 Excellent

Rudy

Liked: Cleanliness, amenities
Great hotel and great customer service!
Stayed 1 night in Jul 2024

10/10 Excellent

Angel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bonito y excelente servicio!

6/10 Okay

Christie

Liked: Staff & service
Place is old and smelled bad
Stayed 2 nights in Jun 2024

10/10 Excellent

Amin, Brampton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aloft Cancun is at the perfect location. The most happening street is close to hotel location. Also, you will able to find many options for food.
Stayed 2 nights in Jun 2024