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Calypso Hotel Cancun

3.0 star property
3-star hotel near La Isla Shopping Mall

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Photo gallery for Calypso Hotel Cancun

2 outdoor pools, sun loungers
Reception
Superior Double Room Single Use
Reception
Breakfast, lunch, dinner served; international cuisine

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Blvd. Kukulcan Km. 4, Lote D-8, Zona Hotelera, Cancun, QROO, 77500
  • Playa Tortugas
    ‪8 min walk‬
  • Langosta Beach
    ‪14 min walk‬
  • Tortuga Beach
    ‪6 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪27 min drive‬

Room options

View all photos for Superior Double Room Single Use

Superior Double Room Single Use

Superior Double Room Single Use

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Room

Junior Room

Junior Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

City view

Standard Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Quadruple Room

In-room safe, desk, laptop workspace, iron/ironing board

Junior Quadruple Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room Single Use

In-room safe, desk, laptop workspace, iron/ironing board

Standard Double Room Single Use

  • Sleeps 2
  • 1 King Bed

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About the area

Cancun

Zona Hotelera stay.Within a 15-minute walk of this Zona Hotelera hotel, you'll find Playa Tortugas and Langosta Beach. Jardín del Arte and Teatro de Cancún are also within half a mile (1 km).

What's nearby

  • Playa Tortugas - 8 min walk - 0.7 km
  • Langosta Beach - 14 min walk - 1.3 km
  • Las Perlas Beach - 19 min walk - 1.6 km
  • Puerto Cancun Marina Town Center - 5 min drive - 4.6 km
  • Tortuga Beach - 6 min drive - 2.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 27 min drive

Restaurants

  • ‪Las Hijas de la Tostada - ‬9 min walk
  • ‪Carnitas Michoacán - ‬3 min walk
  • ‪Los Chachalacos - ‬1 min walk
  • ‪Sirenas Raw Bar - ‬5 min walk
  • ‪Beach Bar - ‬4 min walk

About this property

Calypso Hotel Cancun

3-star hotel near La Isla Shopping Mall
Calypso Hotel Cancun offers its guests 2 outdoor swimming pools. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Calypso Hotel Cancun. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Cancun hotel.

  • 1 building
  • 125 guestrooms or units
  • Deli
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Calypso Hotel Cancun offers 125 air-conditioned accommodations with safes and complimentary toiletries. 50-inch Smart televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:30 AM for a fee: USD 13.50 for adults and USD 8 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 50-inch smart TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests are asked to contact the property in advance with an estimated arrival time to arrange check-in.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Calypso Hotel Cancun

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 3.93 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 13.5 for adults and USD 8 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Calypso Cancun
Calypso Cancun Hotel
Calypso Hotel Cancun
Hotel Calypso Cancun
Calypso Hotel Cancun Hotel
Calypso Hotel Cancun Cancun
Calypso Hotel Cancun Hotel Cancun

Calypso Hotel Cancun Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 194 out of 850 reviews
Rating 8 - Good. 260 out of 850 reviews
Rating 6 - Okay. 214 out of 850 reviews
Rating 4 - Poor. 91 out of 850 reviews
Rating 2 - Terrible. 91 out of 850 reviews

7.8/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Mohammad

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was dirty and had a terrible smell. Despite requesting an air freshener, the staff never provided one. After I shared my concerns, they falsely accused me of staining their pillow and demanded $20, threatening to call the police if I refused. Completely unprofessional—do not stay here. Not happy with Expedia too. How come they select a hotel like this.
Stayed 3 nights in Dec 2024

2/10 Terrible

John

Disliked: Amenities, property conditions & facilities
No safe in room, light not work in bathroom, WiFi very bad no internet, restaurant mediocre at best, no coffee in room or small fridge, same scrambled eggs and sausage and toast for breakfast everyday Motel 6 would be better
Stayed 9 nights in Dec 2024

4/10 Poor

ana

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Nothing unique
Stayed 4 nights in Dec 2024

6/10 Okay

Jerome

Disliked: Staff & service, property conditions & facilities
Construction
Stayed 2 nights in Dec 2024

8/10 Good

Louise

Travelled with group
Liked: Cleanliness, staff & service
1 night stay
Lots of building work going in to the rear was quite noisy Lobby and bar nice and modern - pool area nice but rooms quite dated
Stayed 1 night in Dec 2024

8/10 Good

Dan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel didn't respect the price the was shown once I reserved.
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Travelled with group
Stayed 1 night in Nov 2024

6/10 Okay

Fabrizio, Waukegan

Travelled with partner
Liked: Staff & service
I like the staff fredly professional, what i didn't inspect was no refrigerator in the room.
Stayed 6 nights in Nov 2024

10/10 Excellent

salvador

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is at walking distance, I totally recommend to anyone.
Stayed 6 nights in Oct 2024

4/10 Poor

Courtney

Disliked: Cleanliness
Stayed 1 night in Oct 2024

4/10 Poor

Aldana

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Keri

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Huge Misrepresentation online
This place was nothing like it was represented online. We left after one night and found another place to stay.
Stayed 6 nights in Oct 2024

6/10 Okay

Migdalia

Travelled with family
Liked: Cleanliness
Está bien, le hace falta mejores muebles en la habitaciones, como nevera, plancha en cada uno de las habitaciones.
Stayed 7 nights in Sep 2024

8/10 Good

Vadim

Liked: Cleanliness, property conditions & facilities, room comfort
It’s a good one for the price.
Stayed 1 night in Sep 2024

6/10 Okay

Jose Antonio

Liked: Cleanliness
I spent most of the time outdoors, I only went to the room to crash in. Overall it needs a lot of repairs, and some.of the people in reception were not the friendliest.
Stayed 10 nights in Jun 2024

4/10 Poor

Idalina

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Bell man was rude to my family when they came over to drop off some groceries since we needed to prepare for hurricane Beryl. The room didn’t even have a coffee pot. No microwave or mini fridge or even an ice bucket. The tiny TV set only had a few working channels and was sitting lopsided on the wall. The one working pool was mold infested and the other was a hole in the ground under construction. Oh they charged me an additional fee for what they claimed were state taxes.
Stayed 4 nights in Jul 2024

6/10 Okay

Tanha

Stayed 3 nights in Jun 2024

4/10 Poor

Franky

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities
We technically did not stay the night there. I had an original booking at a different hotel, but they didn't have a pool, so a booked this one last minute. when we arrived, Half of the pool area was under construction. when we got to our room, we were disappointed. It was small, beds and pillows sucked, no fridge or microwave, (we have kids). patio was ridiculous. Just overall a bad look overall, so we checked out and went to our original booking. Staff was very friendly and helpful.
Stayed 5 nights in Jun 2024

10/10 Excellent

Guillermo

Very good
Stayed 4 nights in Jun 2024

8/10 Good

Alma

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 5 nights in May 2024

6/10 Okay

Meriem

Travelled with partner
Liked: Cleanliness, property conditions & facilities
I like the hotel it’s safe and quiet
Stayed 2 nights in May 2024

2/10 Terrible

Alvaro

Stayed 2 nights in May 2024

6/10 Okay

Verified traveller

Travelled with group
Stayed 5 nights in Apr 2024

4/10 Poor

Rachel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

4/10 Poor

Miguel

Travelled with group
Disliked: Staff & service
We tried to reach an answer about transportation and they’d never said something back
Stayed 1 night in Apr 2024