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Casa Caribe Cancun

5.0 star property
5-star hotel near Ultramar Ferry Puerto Juárez

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Casa Caribe Cancun

Exterior
Beach/ocean view
Lobby sitting area
Building design
Beach/ocean view

Reviews

7.6 out of 10

Good

Popular amenities

  • Breakfast included
  • Pool
  • Parking included
  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
Calle 112 Este, SM 84, Puerto Juarez, Cancun, QROO, 77500
  • Gran Puerto Pier
    1 min walk
  • Las de Cazon
    1 min walk
  • Cancun Bus Station ADO
    5 min drive
  • Isla Mujeres, Quintana Roo (ISJ)
    91 min drive

Room options

View all photos for Panoramic Suite, 1 King Bed, Kitchen, Corner

Panoramic Suite, 1 King Bed, Kitchen, Corner

Panoramic Suite, 1 King Bed, Kitchen, Corner

  • 70 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Apartment, 1 King Bed, Kitchen

Superior Apartment, 1 King Bed, Kitchen

Superior Apartment, 1 King Bed, Kitchen

  • 80 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Apartment, Multiple Beds, Kitchen, Ocean View

Family Apartment, Multiple Beds, Kitchen, Ocean View

Family Apartment, Multiple Beds, Kitchen, Ocean View

  • 100 sq m
  • Ocean view
  • Sleeps 4
  • 2 King Beds

View all photos for Luxury Suite, 1 King Bed

Luxury Suite, 1 King Bed

Luxury Suite, 1 King Bed

  • 80 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

Pool

Residence Inn by Marriott Cancun Hotel Zone

Pool
Breakfast included
Pet-friendly
Parking included
4.4 out of 5, Excellent, (2277)
The price is CA $282
per night
CA $355 total
includes taxes & fees
1 Jan - 2 Jan
Residence Inn by Marriott Cancun Hotel Zone

About the area

Cancun

Puerto Juarez stay.With a stay at this Puerto Juarez hotel, you'll be steps from Ultramar Ferry Puerto Juárez and Gran Puerto Pier. Also, El Niño Beach is within half a mile (1 km) and Séptimo Día Adventist Church is within 2 miles (3 km).

What's nearby

  • Gran Puerto Pier - 1 min walk
  • Ultramar Ferry Puerto Juárez - 2 min walk
  • Plaza Las Americas - 6 min drive
  • Plaza 28 - 6 min drive
  • Puerto Cancun Marina Town Center - 7 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 28 min drive

Restaurants

  • ‪El Mero Mero - ‬17 min walk
  • ‪Coco Café - ‬3 min drive
  • ‪Puerto Santo - ‬7 min walk
  • ‪Blue Water Grill - ‬3 min drive
  • ‪World Café - ‬3 min drive

About this property

Casa Caribe Cancun

5-star hotel near Ultramar Ferry Puerto Juárez
Free breakfast is available daily. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. An outdoor pool, a terrace, and barbecue grills are also featured at Casa Caribe Cancun. Self parking is free.

Smoking is allowed in designated areas at this 5-star Cancun hotel.

  • 6 guestrooms or units
  • Continental breakfast (free)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Smoking in designated areas
Casa Caribe Cancun offers 6 accommodations with hair dryers and complimentary toiletries. Accommodations offer separate sitting areas. Flat-screen televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on request.

Languages

English, Spanish

Property amenities

Family friendly

  • Outdoor pool
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free continental breakfast available daily 8:00 AM–10:00 AM

Things to do

  • Outdoor pool

Accessibility

  • This property does not have elevators

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Refrigerator

More

  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 40.00 per person (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

Property is also known as

Casa Caracol Cancun Hostel
Casa Caracol Hostel
Casa Mexicana Cancun
Casa Caribe Cancun Hotel
Casa Caribe Cancun Cancun
Casa Caribe Cancun Hotel Cancun

Casa Caribe Cancun Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 79 out of 189 reviews" "
Rating 8 - Good. 44 out of 189 reviews" "
Rating 6 - Okay. 30 out of 189 reviews" "
Rating 4 - Poor. 13 out of 189 reviews" "
Rating 2 - Terrible. 23 out of 189 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Karen

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities
The hotel is very rundown and they are trying to update the rooms and maintain the property. It should not be featured as a 4 star unit more like a 2 star.The hotel is dated very close to the ferry for Isla Mujeres. Manager Ben is a huge asset to the property.
Stayed 12 nights in Sep 2024

6/10 Okay

Patricia

Travelled with pets, Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
El lugar no estaba listo a la hora del check-in, tuve que entrar y esperar adentro porque estabamos cansadas y ya no queríamos estar en la calle, asi que les pedí que me dejaran entrar porque llegue desde temprano y estuvieron alargando el checking y de todas maneras no estaba listo, parece que solo una señora es la encargada de limpiar todos los cuartos, lo cuál lo hace imposible entregar a tiempo. Me hicieron un cargo extra de 300 pesos mexicanos hasta el momento en el que fui al lugar, porque iba con mi perrita de servicio y pese a que habia escrito con antelación que la llevaba y que en la página decía que por perros de servicio no habían cargos extras, aún así me los cobraron y les dije que deberían ser transparentes a la hora de dar la información en la pagina. Por otro lado, sólo tiene agua salobre, lo cuál me hacia sentir que no tenia caso bañarme después de ir a la playa porque seguía salada e incómoda. El lugar es viejo, y lindo por áreas pero el baño en muy mal estado, la tubería estaba tapada y tuvimos que pedir que llegaran a arreglarlo. Tienen cocina y microondas, pero no tienen ningún tipo de utensilio para usar la cocina, asi que no esperen cocinar a menos que anden sus propias cacerolas, toallas, cubiertos, etc. La perrita que tienen, "Nala" no fue muy amigable con la mía, pero me decían que nunca habia pasado antes, pero es para que lo tengan en cuenta por si viajan con mascotas. El desayuno son dos tostadas de pan, jalea, mantequilla, café, jugo o té.
Stayed 1 night in Aug 2024

6/10 Okay

Pedro

Disliked: Cleanliness, staff & service, property conditions & facilities
It said it was a 5 start Hotel on the app but it was clearly not. It’s ocean front but not beach front and it’s not swimmable. It’s right next to the ferry but the area around is very bad. It’s alright but an affordable place to stay in Cancun.
Stayed 3 nights in Aug 2024

10/10 Excellent

Kevin

Liked: Staff & service, property conditions & facilities
The pool was our favorite hang out while spending time at the hotel. Very near the ferry for ease of transportation to Isla.
Stayed 5 nights in Mar 2023

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service
We love Casa Caribe and have stayed here multiple times.
Stayed 7 nights in Mar 2024

10/10 Excellent

candelaria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool
Stayed 2 nights in Jul 2024

10/10 Excellent

Michaela

Travelled with partner
Disliked: Cleanliness
2nd time in this hotel, the room was just old and dirty looking. People were great, I love the tropical fill, and the ac was cold, but it is just an older building that needs a lot of updating.
Stayed 1 night in Jul 2024

10/10 Excellent

Maureen

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Other than being next to the ferry I really don’t have anything good to say. Dirty no soap in bathroom to wash your hands after going to the bathroom no towels!! No hand towels bath towels nothing!!! Free breakfast was a joke. Thank god it was right next to the ferry so we could get the hell out!!
Stayed 1 night in Jun 2024

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Great ferry location. Great for overnight stays.
This hotel is situated about 2 minutes walk from the ferry terminal which makes it super convenient. Check in time is rather late, as we arrived early and they would not allow us to get our room even an hour early...but only 30 minutes early. This was not a busy time...and from the looks of our room, it wasn't even cleaned properly. There was a layer of dust on our fridge and the floor felt like it hadn't been swept. So, I'm not sure what we were waiting for at check in. That aside, the grounds are beautiful as well as the views. As for breakfast, we were told only toast was given as the "free" breakfast alongside artificial orange juice and coffee with no milk was available. Not what we expected upon choosing a hotel with breakfast options. The location was quiet at night allowing for a good night's sleep. Room was comfortable and ac cold. Again, location is great for using the ferry for any day trips. I feel the price is a bit high for what is presented and the maintenance of the room.
Stayed 1 night in Jun 2024

8/10 Good

Anatoli

Liked: Staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in May 2024

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk guy was super helpful and welcoming.
Stayed 1 night in May 2024

10/10 Excellent

Tess, Lethbridge

Stayed 1 night in May 2024

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was beautiful. I loved all the greenery around the hotel. I loved the vibe like rustic cabins. The decor was beautiful. Very close to the ferry to go to isla mujeres. The pool was open 24 hrs. We stayed 2 nights.
Stayed 1 night in Apr 2024

10/10 Excellent

Regine

Liked: Staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great easy access hotel to Isla mujeras!
Great host, great time, definitely would stay again. Made getting to Isla Mujeras super easy!
Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Vicki

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was very charming! Beautiful plants everywhere and a pool that’s open 24hrs, easy to get to other places and spacious rooms. Very cute for the short stay we had. The staff were so kind and helpful !
Stayed 2 nights in Mar 2024

10/10 Excellent

brigitte, edmonton

Travelled with partner
Liked: Staff & service, property conditions & facilities
This hotel is very Mexican with plants and books and decoration super nice. The bed was super comfy. A/c works really good. Shower had hot water and good pression. Pool is clean.
Stayed 1 night in Mar 2024

10/10 Excellent

Alex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for the price
Stayed 1 night in Mar 2024

8/10 Good

Marcia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was a perfect place to stay one night to be close to ferry to Isla. A small Mexican hotel with nice view, friendly staff. Had some quaint character and guests from all over to chat with over morning coffee in the breakfast area. One of the employees walked with us and our bags to the ferry, above and beyond what he needed to. There were a few restaurants and bars in the area.
Stayed 1 night in Feb 2024

8/10 Good

Wayne

Stayed 4 nights in Jan 2024

8/10 Good

Dr. Joan

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Just what I was looking for, for an overbite. Convenient, cute, on the water.
Stayed 1 night in Feb 2024

10/10 Excellent

Marius

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
30 minutes from the airport and right across the ferry boat to get to Isla Mujeres
Stayed 1 night in Feb 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, room comfort
Awesome Budget Hotel next to ferry Terminal!
This is a very basic hotel - rustic yet very clean ! We chose this hotel for its location - walking distance to the ferry to Isla Mujeres. A simple breakfast ( coffee and toast) was provided in the morning and you are within walking distance to the beachside restaurants and a lovely public beach (playa del ninos) which was very clean , plenty of beach with palapas , change rooms and a lifeguard. They have a private parking lot if you have a car.
Stayed 2 nights in Feb 2024

6/10 Okay

cathryn, mountbridges

Disliked: Amenities, property conditions & facilities
Only reason we decided on this property was location to ferry dock.the customer service was great and room was adequate
Stayed 1 night in Jan 2024