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Fiesta Americana Condesa Cancun All Inclusive

4.0 star property
4-star beachfront property near Aquaworld

Choose dates to view prices

Photo gallery for Fiesta Americana Condesa Cancun All Inclusive

2 outdoor pools, pool umbrellas, sun loungers
Aerial view
Premium bedding, down comforters, pillowtop beds, minibar
Outdoor banquet area
Outdoor banquet area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Bar
  • All-inclusive

Explore the area

Map
Blvd. Kukulkan km 16.5, Zona Hotelera, Cancun, QROO, 77500
  • Aquaworld
    ‪4 min walk‬
  • Iberostar Cancun Golf Course
    ‪13 min walk‬
  • La Isla Shopping Mall
    ‪4 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪16 min drive‬

Room options

View all photos for 2 Bedroom Master Suite

Premium bedding, down comforters, pillowtop beds, minibar

2 Bedroom Master Suite

  • 114 sq m
  • Ocean view
  • Sleeps 8
  • 2 Double Beds and 1 King Bed

View all photos for Suite (Honey Moon)

Premium bedding, down comforters, pillowtop beds, minibar

Suite (Honey Moon)

  • 60 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Fiesta Club, Ocean Front)

View from room

Premium Room, 1 King Bed (Fiesta Club, Ocean Front)

  • 36 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds (Fiesta Club, Ocean Front)

Premium bedding, down comforters, pillowtop beds, minibar

Premium Room, 2 Double Beds (Fiesta Club, Ocean Front)

  • 36 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Non Smoking, Oceanfront

Premium bedding, down comforters, pillowtop beds, minibar

Premium Room, 1 King Bed, Non Smoking, Oceanfront

  • 36 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking, Sunset View

Premium bedding, down comforters, pillowtop beds, minibar

Premium Room, 1 King Bed, Non Smoking, Sunset View

  • 36 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking, Garden View

Premium Room, 1 King Bed, Non Smoking, Garden View | Garden view

Premium Room, 1 King Bed, Non Smoking, Garden View

  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Non Smoking, Ocean View

Premium Room, 2 Double Beds, Non Smoking, Ocean View

Premium Room, 2 Double Beds, Non Smoking, Ocean View

  • 36 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds, Non Smoking, Oceanfront

Beach/ocean view

Premium Room, 2 Double Beds, Non Smoking, Oceanfront

  • 36 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds, Non Smoking, Sunset View

Premium bedding, down comforters, pillowtop beds, minibar

Premium Room, 2 Double Beds, Non Smoking, Sunset View

  • 36 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds, Non Smoking, Garden View

Premium bedding, down comforters, pillowtop beds, minibar

Premium Room, 2 Double Beds, Non Smoking, Garden View

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds (with Plunge Pool)

Premium bedding, down comforters, pillowtop beds, minibar

Premium Room, 2 Double Beds (with Plunge Pool)

  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed (with Plunge Pool)

Premium bedding, down comforters, pillowtop beds, minibar

Premium Room, 1 King Bed (with Plunge Pool)

  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds (Fiesta Club - Sunset View)

Lake view

Premium Room, 2 Double Beds (Fiesta Club - Sunset View)

  • 36 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed (Fiesta Club - Sunset View)

Premium bedding, down comforters, pillowtop beds, minibar

Premium Room, 1 King Bed (Fiesta Club - Sunset View)

  • 36 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite

Premium bedding, down comforters, pillowtop beds, minibar

Family Suite

  • 78 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Suite, 1 King Bed, Non Smoking (Master)

55-inch flat-screen TV with satellite channels, music library

Premium Suite, 1 King Bed, Non Smoking (Master)

  • 78 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking, Ocean View

Premium bedding, down comforters, pillowtop beds, minibar

Premium Room, 1 King Bed, Non Smoking, Ocean View

  • 36 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

Similar properties

Building design

Grand Fiesta Americana Coral Beach Cancun - All Inclusive

  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
4.6 out of 5, Wonderful, (3558)
The price is CA $872
per night
CA $1,061 total
includes taxes & fees
28 Mar - 29 Mar
Grand Fiesta Americana Coral Beach Cancun - All Inclusive

About the area

Cancun

Beachfront retreat .A stay at this Zona Hotelera property places you within half a mile (1 km) of Aquaworld and 3 miles (5 km) of La Isla Shopping Mall. Cinemex La Isla Cancun is within 3 miles (5 km) and Puerto Cancun Marina Town Center is within 9 miles (15 km).

What's nearby

  • Aquaworld - 4 min walk - 0.4 km
  • Oasis Arena - 6 min walk - 0.6 km
  • Iberostar Cancun Golf Course - 13 min walk - 1.1 km
  • La Isla Shopping Mall - 4 min drive - 3.6 km
  • Delfines Beach - 4 min drive - 3.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 16 min drive

Restaurants

  • ‪Coyote Loco - ‬4 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪BlueAgave - ‬8 min walk
  • ‪Market Place - ‬7 min walk
  • ‪Rosa Negra - Cancún - ‬4 min walk

About this property

Fiesta Americana Condesa Cancun All Inclusive

4-star beachfront property near Aquaworld
Fiesta Americana Condesa Cancun All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Fiesta Americana Condesa Cancun All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 10 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 poolside bars and 2 bars/lounges. WiFi is free in public spaces. This Colonial property also offers a complimentary children's club, a children's pool, and a health club. Limited free parking is available on a first-come, first-served basis. A complete renovation of Fiesta Americana Condesa Cancun All Inclusive was completed in December 2019.

This 4-star Cancun property is smoke free.

  • 507 guestrooms or units
  • 8 levels
  • 3 buildings
  • 10 dining venues
  • 3 bars by the pool
  • 2 bars or lounges
  • Meeting rooms
  • 21600 sq ft of conference space
  • 2007 sq m of conference space
  • Built in 1989
  • Karaoke
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Swim-up bar
Fiesta Americana Condesa Cancun All Inclusive offers 507 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. 55-inch flat-screen televisions come with premium satellite channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Miiluma Spa has 10 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Limited onsite parking
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • 10 restaurants and 1 coffee shop/cafe
  • 3 poolside bars, 2 bars/lounges and 1 swim-up bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Bike parking
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness center
  • Full-service spa
  • Karaoke
  • Lifeguards on site
  • Playground
  • Shopping
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 59
  • Front entrance ramp
  • Low-height electrical outlets in bathroom
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

Room amenities

Entertainment

  • 55-inch flat-screen TV
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hair dryer (on request)
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Minibar

More

  • Access via exterior corridors
  • Bulk dispenser for toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Restaurant dining guide

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 89 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 44 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free, per registered adult, when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 3.88 per accommodation, per night
  • Sanitation services: USD 5 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 89 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Onsite parties or group events are strictly prohibited.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • One child 4 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cancun Condesa Fiesta Americana
Cancun Fiesta Americana Condesa
Fiesta All Inclusive Cancun
Fiesta Americana Condesa
Fiesta Americana Condesa All Inclusive
Fiesta Americana Condesa All Inclusive Cancun
Fiesta Americana Condesa Cancun
Fiesta Americana Condesa Cancun All Inclusive
Fiesta Condesa
Fiesta Condesa Americana All Inclusive
Fiesta Americana Cancun
Fiesta Americana Condesa Cancun All Inclusive Hotel Cancun
Fiesta Americana Condessa Cancun
Fiesta Americana Condesa All Inclusive All-inclusive property
Fiesta Americana Condessa Cancun
Fiesta Americana Cancun
Fiesta Americana Condesa All Inclusive Hotel
Fiesta Americana Condesa Cancun All Inclusive
Fiesta Americana Condesa All Inclusive
Hotel Fiesta Americana Condesa Cancun - All Inclusive Cancun
Hotel Fiesta Americana Condesa Cancun - All Inclusive
Fiesta Americana Condesa Cancun All Inclusive Hotel
Cancun Fiesta Americana Condesa Cancun - All Inclusive Hotel
Fiesta Americana Condesa Cancun - All Inclusive Cancun
Fiesta Americana Condesa Cancun All Inclusive Cancun

Fiesta Americana Condesa Cancun All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2284 out of 3642 reviews
Rating 8 - Good. 765 out of 3642 reviews
Rating 6 - Okay. 320 out of 3642 reviews
Rating 4 - Poor. 142 out of 3642 reviews
Rating 2 - Terrible. 131 out of 3642 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is wonderful and the overall experience is excellent for the price point.
Stayed 3 nights in Feb 2025

10/10 Excellent

Patrisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and beautiful property! Need more adult only areas would be my only suggestion. Spa staff was very rude!
Stayed 3 nights in Feb 2025

10/10 Excellent

Renee

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property is absolutely beautiful. It’s built around a courtyard that’s like a rainforest with a stream running through it and the sound of a waterfall The beach is beautiful, but the water was rough. You also need to come down early to get the chairs you want. When booking, we chose to be picked up at the airport by shuttle through Travelocity. We confirmed the pick up, with MTS (the name of the service) and when we arrived in Cancun we got to the designated pick up but the shuttle wasn’t there. We confirmed the pick up area with airport security and waited 45 minutes until someone from airport security helped us to call MTS. MTS said that they were there and left 45 minutes earlier ( they weren’t there and airport security confirmed this) I asked MTS to come get us but MTS said they couldn’t. It cost us 125.00 to take a taxi and I also paid for the MTS shuttle pick up. MTS aka Speedy shuttle cannot be trusted. When I called to confirm the pick up the representative from MTS tried to sell us one day excursions in Cancun which I wasn’t interested in. He then tried to get me to upgrade to a private car, which I also didn’t want. I told them I wanted to stay with my original purchase and confirmed the pick up. When they didn’t show they also refused to return the money we paid for the pick up. Be wary of the airport shuttle service. It’s a seedy company that will grab your money and not provide what you paid for.
Stayed 8 nights in Feb 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome time
Stayed 2 nights in Jan 2025

10/10 Excellent

Wade Kactus

Liked: Cleanliness, staff & service, property conditions & facilities
We had our 2 teenage boys with me and my wife and had a great time!! Something for all ages to do
Stayed 5 nights in Feb 2025

8/10 Good

Scotty

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place! If you are looking for the Cancun vaca..... this is the place. Most any of the resorts will meet your needs, but staff here was exceptional. If you dont know Spanish/Mexican, well thats alright too. Most speak English, some not so good, but they sure work to ensure your comfort.
Stayed 5 nights in Feb 2025

10/10 Excellent

Angela, KENTWOOD

Stayed 5 nights in Jan 2025

10/10 Excellent

Angela, KENTWOOD

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and the view unbeatable!!!

10/10 Excellent

Gabriela, NEW PRAGUE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful, great customer service, they really want to make you feel welcome and it shows from the moment you enter the property with the guys welcoming you when you get out the taxi, front desk personnel, the lobby area, elevators, gardens, restaurants, beaches, halls were always clean, if it rained that area was immediately being cleaned, the only thing I noticed was inconsistency with working electrical escalators, I only saw both escalators working once. ( It's the first impression you get from the hotel when you arrive from a long flight, even though the staff is ready to assist you, the hotel as a building and maintenance should look ready also...it's a small thing but I think it's an important one). At the Buffet restaurant Edgar was amazing, he remembered what we liked to drink from the first time! I mean, he's assisting so many guests all day long and he treats you and welcomes you in such pleasant way first thing in the morning until 11:00 pm at night as if he wasn't tired, with a smile in his face, he's just great. Concepcion did a great job cleaning our room also, we met her for a second but she was sweet and smiley face. Henry at the front desk was very helpful moving us to a different room, we for some reason didnt care for our first room, we prefered the Moon Tower, it seemed more open and lighter somehow and he was able to find us a room we liked much better. We appreciated all the staff and can't wait to see you again!

10/10 Excellent

Gabriela, NEW PRAGUE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo el staff maravilloso, hacen un gran equipo. Quiero mencionar a Henry en la recepción quien nos logró cambiar de habitación para una que nos gustara más, nunca nos hizo sentir como si fueramos una molestia. Edgar en el Buffet es increíble, desde la primera vez que nos atendió se acordaba de nuestras bebidas y nos presentó a los otros chicos que nos iban a atender (Anselmo, Reyes, y Jorge),los 3 dias que estuvimos en el hotel nos atendió con una sonrisa, el estaba trabajando desde temprano en la mañana hasta cerrar el restaurante a las 11 pm y siempre con una sonrisa y la misma actitud positiva, es un gran ejemplo para todos nosotros, quedamos muy agradecidos mi esposo y yo. Al igual con el trato de los otros chicos y chicas del restaurant, pero lo siento no me acuerdo de todos los nombres, y Concepción la chica que limpió nuestro cuarto también muy linda y con muy buena disposición. El hotel lo limpian constantemente, las playas limpias, los dos shows que vimos estuvieron muy entretenidos, el de Michael Jackson y el del Circo, no logramos ver el de musica folklorica mexicana pero quizá para la próxima ocasión. Es difícil regresar a casa cuando estuvimos atendidos de esa forma tan linda y en un lugar tan hermoso como lo es Cancun...Gracias por todo!!!
Stayed 4 nights in Jan 2025

10/10 Excellent

Bilal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

10/10 Excellent

Agnieszka

Stayed 3 nights in Nov 2024

6/10 Okay

Sungkun

GYM was terrible
Stayed 4 nights in Dec 2024

8/10 Good

Taylor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing, Food was good. View was beautiful
Stayed 4 nights in Dec 2024

10/10 Excellent

Gessika

Liked: Cleanliness
Stayed 4 nights in Sep 2024

8/10 Good

Damon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was a good time. What kept from being excellent is that the website is light on communication, some of the restaurants are closed on certain days, but it doesn’t state that anywhere. There’s a dress code at the restaurants, but again that’s not stated anywhere. There are also several places that are hazardous. There’s a random step/ramp in the main lounge area that’s not obvious. The pattern of the floor camouflages it and I’ve seen people trip. The floors on the main floor are constantly slippery, which causes them to sweep all the time. Even with that it is still slippery. The first step into the hot tub is awkwardly deep. (Sprained a toe) Navigating the pool areas are convoluted. The easiest way to get from one point to another is blocked by the buffet so you have to walk thru the hotel past the restaurants and out to the other side. Mind you these are minor things, but nice to know just the same.
Stayed 7 nights in Nov 2024

2/10 Terrible

Carrie E

Travelled with family, Travelled with group
Not very many dining choices & the food at all restaurants was mediocre. Not enough entertainment. My husband & I both got deathly sick (vomiting & diarrhea) during our stay!
Stayed 5 nights in Dec 2024

6/10 Okay

Patrick

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
When the a/c was left off, when entering room 385, it smelled like sewage, bad!!! Only because we were next to our son and grandbaby in a suite, did we stay in it. The maid turned the a/c cold to mask the smell. NO escalator and security allowed kids to run wild at night. I will not return.
Stayed 1 night in Dec 2024

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2024

10/10 Excellent

Melanie

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great staff, restraints and food were great. The property is beautiful with an amazing beachfront. I am definitely going back.
Stayed 7 nights in Dec 2024

6/10 Okay

Steve

Liked: Cleanliness, staff & service
Disliked: Amenities
Decent place. We only did one night because flight back was cancelled. Food was mediocre. Staff was great
Stayed 1 night in Nov 2024

10/10 Excellent

javier

Liked: Staff & service
Beautiful beach site
Stayed 1 night in Nov 2024

10/10 Excellent

Maryjane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great, beds were comfy and food was all amazing! Fave place was Ceviche and the Mexican restaurant!
Stayed 7 nights in Nov 2024

10/10 Excellent

Angelica, Chicgao

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3rd time here and the staff is one of the main reasons we come back.
Stayed 5 nights in Nov 2024

2/10 Terrible

Sylvia

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There was a continuous arrival of bus loads of 29-30 year olds (approximately 300 of them each time) attending a year end party. The resort catered to them with extremely loud techno music indoors and outdoors throughout the day and into the early morning. The pool was extremely crowded with people drinking and yelling. We couldn’t sleep with the loud noise nor could we enjoy the pool area. It was an absolute horrible experience… we were so unhappy that we had this experience and regret spending so much money to be stuck there. We request a refund of the money we spent on this horrible experience.
Stayed 1 night in Dec 2024