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Grand Oasis Palm - All Inclusive

4.5 star property
4.5-star beachfront property near Playa Tortugas

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Photo gallery for Grand Oasis Palm - All Inclusive

On the beach, white sand, sun loungers, beach towels
Outdoor pool, pool umbrellas, sun loungers
Property amenity
8 bars/lounges, swim-up bar, beach bar
On the beach, white sand, sun loungers, beach towels

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Bar
  • Breakfast included
  • All-inclusive
  • Spa
  • Laundry

Explore the area

Map
Boulevard Kukulkan km 4.5, Zona Hotelera, Cancun, QROO, 77500
  • Playa Tortugas
    ‪7 min walk‬
  • Langosta Beach
    ‪12 min walk‬
  • Las Perlas Beach
    ‪19 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Limited View NRF

Minibar, in-room safe, blackout drapes, soundproofing

Standard Limited View NRF

  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Family Suite

Family Suite

Family Suite

  • Sleeps 5
  • 2 Double Beds and 1 King Bed

View all photos for Superior Room

Minibar, in-room safe, blackout drapes, soundproofing

Superior Room

  • 28 sq m
  • Lagoon view
  • Sleeps 5
  • 1 King Bed

View all photos for Standard Limited View

Minibar, in-room safe, blackout drapes, soundproofing

Standard Limited View

  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

Similar properties

Exterior

Grand Oasis Cancun - All Inclusive

  • Pool
  • All-inclusive
  • Spa
  • Parking included
3.0 out of 5, (1511)
The price is CA $417
per night
CA $518 total
includes taxes & fees
6 Mar - 7 Mar
Grand Oasis Cancun - All Inclusive

About the area

Cancun

Beachside getaway.Within a 15-minute walk of this Zona Hotelera property, you'll find Playa Tortugas and Langosta Beach. Jardín del Arte and Teatro de Cancún are also within half a mile (1 km).

What's nearby

  • Playa Tortugas - 7 min walk
  • Langosta Beach - 12 min walk
  • Las Perlas Beach - 19 min walk
  • Tortuga Beach - 2 min drive
  • Puerto Cancun Marina Town Center - 4 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 25 min drive

Restaurants

  • ‪Las Hijas de la Tostada - ‬9 min walk
  • ‪Carnitas Michoacán - ‬3 min walk
  • ‪Silk City - ‬11 min walk
  • ‪Los Chachalacos - ‬1 min walk
  • ‪Sirenas Raw Bar - ‬5 min walk

About this property

Grand Oasis Palm - All Inclusive

4.5-star beachfront property near Playa Tortugas
Grand Oasis Palm - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with beach club on site (surcharge). Pamper yourself with a treatment at the full-service spa and enjoy amenities at Grand Oasis Palm - All Inclusive like a marina and a complimentary children's club.

Free breakfast is served daily. There are 7 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 8 bars/lounges, a beach bar, and a swim-up bar. Public spaces have free WiFi. This Art Deco property also offers an outdoor pool, a children's pool, and a terrace. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Cancun property is smoke free.

  • 1 building
  • 221 guestrooms or units
  • 8 levels
  • 7 dining venues
  • 8 bars or lounges
  • Meeting rooms
  • Built in 1980
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Gift shop
  • Beauty salon
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar on the beach
  • Coffee shop
  • Swim-up bar
Grand Oasis Palm - All Inclusive offers 221 accommodations with minibars and safes. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.
Sensoria Spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body treatments, and manicures and pedicures. The spa is open daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:30 AM
  • 7 restaurants and 1 coffee shop/cafe
  • 8 bars/lounges, 1 beach bar and 1 swim-up bar

Things to do

  • Arcade/game room
  • Beach club (surcharge)
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Kayaking
  • Outdoor pool
  • Playground
  • Shopping
  • Volleyball

Accessibility

  • Elevator

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Minibar

More

  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
During spring break, guests must be age 25 or older to check in. The property requires that guests younger than age 25 be accompanied by a legal guardian or parent.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Spring Break deposit: USD 30 per stay for guests under 26 years old staying between 01 February - 30 April
  • A tax is imposed by the city: USD 3.88 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 25 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Free WiFi in public areas has a 2-device limit.

Property is also known as

Grand Oasis Palm All-Inclusive Hotel Cancun
Grand Oasis Palm All Inclusive
Grand Oasis Palm All Inclusive All-inclusive property Cancun
Grand Oasis Palm Cancun
Grand Palm Oasis
Oasis Grand Palm
Oasis Palm All Inclusive
Oasis Palm Grand
Grand Oasis Caribbean Beach Hotel
Grand Oasis Caribbean Resort
Grand Oasis Palm Hotel Cancun
Grand Oasis Palm Hotel
Grand Oasis Palm All-Inclusive Hotel
Grand Oasis Palm All-Inclusive Cancun
Grand Oasis Palm
Oasis Palm Inclusive Inclusive
Grand Oasis Palm All Inclusive
Grand Oasis Palm - All Inclusive Cancun

Grand Oasis Palm - All Inclusive Reviews

Reviews

6.6
Rating 10 - Excellent. 289 out of 1005 reviews
Rating 8 - Good. 214 out of 1005 reviews
Rating 6 - Okay. 183 out of 1005 reviews
Rating 4 - Poor. 129 out of 1005 reviews
Rating 2 - Terrible. 190 out of 1005 reviews

7.4/10

Cleanliness

7.0/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I didn’t like that they offer all inclusive but still had to pay for buffet. They offered kayaking on property but wouldn’t let us check it out, they said the kayaks are for the kayak racing they do daily. Basketball court has recently been demolished and still on website.
Stayed 5 nights in Jan 2025

6/10 Okay

Arely

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The one thing I did not like was the constant selling they did. We kept saying no to the membership they offer and kept trying to show us other things. It was a waste of time and last half of the day when we could have been out doing something else.
Stayed 4 nights in Dec 2024

2/10 Terrible

Valentin Ruiz

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m not recommending this hotel
Stayed 5 nights in Nov 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

8/10 Good

Jamie, carthage

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoy the upgrades. Staff is always very friendly and helpful. Dont enjoy child playing in sand with many cigarette filters found in sand.
Stayed 4 nights in Oct 2024

6/10 Okay

Vasily

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Sewer smell outside, air conditioner, was not properly working in all resort-water was leaking all over. On rainy days they are not prepared for water all over inside and outside over 12 inches of water, we saw people falling from Slicky floors, we had to take shoes off just to go to restaurant where our reservation was made because they were was gonna charge us $200 for not going. All rooms needs to be completely remodeled because faucets are leaking. Sewer doesn’t work properly. All wood furniture stinks so bad because it’s over 30 years old already. I saw a lot of dirty glasses for juices in buffet. Looks like nobody cares about it, I told waitress about it. Sand on the beach was always dirty, no one looks like cared about. It was too much piles of the seaweed needed to be taken away.
Stayed 9 nights in Oct 2024

2/10 Terrible

Vitaly

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Need more cleaning everything is old
Stayed 7 nights in Oct 2024

8/10 Good

Leticia Jo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Come and go as we please. Friendly staff!
Stayed 4 nights in Oct 2024

6/10 Okay

Trudi Petronella Anna

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Need maintenance
Stayed 8 nights in Oct 2024

8/10 Good

Migdalia E

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
This was really good place for a family of 5. Overall we all enjoyed ourselves. The kids said the food was "mid" and I have to agree. The room was also very basic. We're not boujee so we made the best of it. The shows, and kids club were great. I highly reccomend getting a massage at the spa, booking an excursion to Chichen Itza and a Centoe, and taking the bus or scooters around to explore outside the resort. Our favorite thing was when we booked the pirate ship. Also be prepared to be approached everywhere you go, to sign up for a tour of some sort, or purchase something. This wasn't our first time in Cancun, so we already knew that. We politely declined most of it. But I will say that the people here are mostly friendly and are some of the hardest working people I've I've met. Tip them. It makes a difference in their lives. Would we go back? To Cancun, yes. At an Oasis hotel? Yes.
Stayed 7 nights in Oct 2024

4/10 Poor

Roberto

Disliked: Property conditions & facilities
Stayed 5 nights in Oct 2024

4/10 Poor

Carmen

Stayed 1 night in Oct 2024

8/10 Good

Cecilia Martinez

Travelled with family
Liked: Cleanliness, staff & service, amenities
The property was good but old and some of the staff kind of rude but its ok .. its more good than bad !!
Stayed 3 nights in Sep 2024

2/10 Terrible

Andres

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Tatiana Magdalena

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 3 nights in Aug 2024

8/10 Good

Carlos H.

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel muy tranquilo, con buenas amenidades y buenos alimentos.
Stayed 6 nights in Aug 2024

8/10 Good

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Ruben

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

patricija rafaela

Travelled with family
Liked: Cleanliness
The hotel was nothing special, rooms were outdated, TV with no internet and only spanish channels. Fixed shower no option to shower the kids, shower had had to be 20 years old, bathroom was ok otherwise, the rest of the hotel was so so, food was as well so so, they try to sell you Timeshare on the 2nd day you are there... just refuse the presentation from the start they offer you free massage or something else, just say no... 17K for a time share plus montly payment for $350 to get two vacations.. no thank you deal got sweeter and sweeter the more time you say no.. just walk out if you start over all average the whole experience definitely would not go back to this place
Stayed 6 nights in Aug 2024

2/10 Terrible

Mario

Disliked: Staff & service
Worst hotel ever. Not so all inclusive, everything has extra cost. Rooms seem like they are going to fall apart. For dining you have to make reservations through the app which are always fully booked. But they however do have reservations if you pay a fee per person. Would never stay here again!
Stayed 3 nights in Aug 2024

2/10 Terrible

Ahmad

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very bad hotel
Stayed 4 nights in Jul 2024

8/10 Good

Yaregal

Reception at Grand Oasis Palm was terrible. But reception at the sens was excellent 👍
Stayed 6 nights in Aug 2024

2/10 Terrible

Isai

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
There was nothing I liked about this resort. Personal and staff were rude, food such as fruits were not fresh and fried food looked and tasted nasty. My family and I were not able to reserve any restaurants to eat in the evening because everything was booked 48 hours prior, so we never had a chance to try them. When I ask about this to the reception they told me nothing could be done. Lines for the buffet around 10pm were extremely long and we waited for over an hour. This was the WORST resort I had stay in my lifetime of traveling. I would NOT RECOMMEND this resort to anyone. Please stay away from booking here is you wish to enjoy your stay in Cancun
Stayed 4 nights in Aug 2024

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very family friendly
Stayed 5 nights in Aug 2024

10/10 Excellent

Yevgeniya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Aug 2024