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Grand Palladium Costa Mujeres Resort & Spa - All Inclusive

4.0 star property
4-star beachfront property with 3 outdoor pools

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Palladium Costa Mujeres Resort & Spa - All Inclusive

Sundeck
On the beach, white sand, sun loungers, beach umbrellas
Junior Suite Beachside | View from room
Aerial view
10 bars/lounges, swim-up bar, poolside bar, beach bar

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Parking included

Explore the area

Map
Vialidad Paseo Mujeres, Municipio de Isla Mujeres, Costa Mujeres, QROO, 77440
  • Playa Mujeres Golf Club
    18 min walk
  • Maris @ Dreams Playa Mujeres
    5 min walk
  • Cancun Bus Station ADO
    17 min drive
  • Isla Mujeres, Quintana Roo (ISJ)
    85 min drive

Room options

View all photos for Junior Suite Garden View

Memory foam beds, free minibar, in-room safe, desk

Junior Suite Garden View

  • 66 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Family Selection Junior Suite Beachside

Family Selection Junior Suite Beachside

Family Selection Junior Suite Beachside

  • 66 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite Poolside

Junior Suite Poolside | View from room

Junior Suite Poolside

  • 66 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite Poolside Ocean View

Junior Suite Poolside Ocean View | View from room

Junior Suite Poolside Ocean View

  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite Garden View Single Use

Memory foam beds, free minibar, in-room safe, desk

Junior Suite Garden View Single Use

  • 66 sq m
  • Lake view
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Family Selection Junior Suite Beachside Ocean View

Memory foam beds, free minibar, in-room safe, desk

Family Selection Junior Suite Beachside Ocean View

  • 66 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Family Selection Junior Suite Beachside Panoramic Ocean View

Family Selection Junior Suite Beachside Panoramic Ocean View

Family Selection Junior Suite Beachside Panoramic Ocean View

  • 66 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

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Front of property

TRS Coral Hotel - Adults Only - All Inclusive

Pool
Hot tub
Breakfast included
All-inclusive
4.4 out of 5, Excellent, (1004)
The price is CA $1,149
per night
CA $1,395 total
includes taxes & fees
6 Jan - 7 Jan
TRS Coral Hotel - Adults Only - All Inclusive

About the area

Costa Mujeres

Beachfront retreat .Stay at this Costa Mujeres property and you'll be within 9 miles (15 km) of Ultramar Ferry Puerto Juárez and North Beach. Plaza 28 and Cancun Underwater Museum are also in the region.

What's nearby

  • Playa Mujeres Golf Club - 18 min walk
  • Mujeres Beach - 8 min drive
  • Isla Mujeres Ferry Terminal - 84 min drive
  • North Beach - 90 min drive
  • Dolphin Discovery - 91 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 42 min drive

Restaurants

  • ‪Isla Blanca - ‬6 min walk
  • ‪Flavors - ‬3 min drive
  • ‪Mar - ‬3 min drive
  • ‪Xtra Time - ‬9 min walk
  • ‪World Café - ‬10 min walk

About this property

Grand Palladium Costa Mujeres Resort & Spa - All Inclusive

4-star beachfront property with 3 outdoor pools
Grand Palladium Costa Mujeres Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with free beach club on site and umbrellas. At Grand Palladium Costa Mujeres Resort & Spa - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 8 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 10 bars/lounges, a beach bar, and a poolside bar. Public spaces have free WiFi. This Art Deco property also offers a complimentary water park, a complimentary children's club, and a children's pool. Self parking and valet parking are free.

This 4-star Costa Mujeres property is smoke free.

  • 670 guestrooms or units
  • 3 levels
  • 6 buildings
  • 8 dining venues
  • 10 bars or lounges
  • 10710 sq ft of conference space
  • 995 sq m of conference space
  • Built in 2018
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Grand Palladium Costa Mujeres Resort & Spa - All Inclusive offers 670 air-conditioned accommodations with free minibar items and safes. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas. Beds feature memory foam mattresses. 55-inch Smart televisions come with cable channels and pay movies. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and designer toiletries.

This Costa Mujeres property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room. The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. There are hot springs/mineral springs on site.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free cribs/infant beds
  • Free supervised childcare
  • Free water park access
  • Grocery/convenience store
  • In-room child care (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Trampoline

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Free covered valet parking on site
  • Wheelchair-accessible parking and van parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:00 AM
  • 8 restaurants and 1 coffee shop/cafe
  • 10 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 3 outdoor pools
  • 8 outdoor tennis courts
  • Fitness classes
  • Arcade/game room
  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness center
  • Free beach club
  • Free water park access
  • Full-service spa
  • Lifeguards on site
  • Pilates classes
  • Playground
  • Sauna
  • Steam room
  • Tennis
  • Volleyball
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 55-inch Smart TV
  • Cable channels
  • Pay movies

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Memory foam mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar

More

  • Desk
  • Iron/ironing board
  • Phone
  • Restaurant dining guide
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Palladium Costa Mujeres Resort & Spa - All Inclusive

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and a security system in each accommodation.

We should mention

  • Pool access available from 8 AM to 8 PM.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Up to 2 children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Grand Palladium Costa Mujeres Resort All Inclusive
Grand Palladium Costa Mujeres Resort All Inclusive
Grand Palladium Costa Mujeres All Inclusive
Grand Palladium Costa Mujeres Resort Spa All Inclusive
Grand Palladium Resort All Inclusive
Grand Palladium All Inclusive
Grand Palladium All Inclusive

Grand Palladium Costa Mujeres Resort & Spa - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 562 out of 1002 reviews" "
Rating 8 - Good. 207 out of 1002 reviews" "
Rating 6 - Okay. 105 out of 1002 reviews" "
Rating 4 - Poor. 72 out of 1002 reviews" "
Rating 2 - Terrible. 56 out of 1002 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Chris Thanh

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing Stay at Grand Palladium Costa Mujeres Resort & Spa I recently had an unforgettable stay at Grand Palladium Costa Mujeres Resort & Spa, and everything was fantastic. The room was spacious, modern, with a stunning ocean view, a super comfortable bed, and a very well-equipped bathroom. The staff were incredibly friendly, and the service was attentive. The spa, in particular, provided a truly relaxing experience. The resort has several pools, a clean private beach, and a variety of entertainment activities. The food was delicious, especially the seafood and Mexican cuisine at La Adelita restaurant. If you’re looking for a top-tier resort with exceptional service, Grand Palladium Costa Mujeres is the perfect choice!
Stayed 3 nights in Sep 2024

8/10 Good

Julia Adrianna

Liked: Cleanliness
Stayed 4 nights in Sep 2024

8/10 Good

Mariana

Travelled with family and small children
Liked: Cleanliness, amenities
Unfortunately some personal didn’t attend my expectations
Stayed 4 nights in Sep 2024

10/10 Excellent

Hryhoriy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed staying there
Stayed 3 nights in Sep 2024

10/10 Excellent

Tetiana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities
Stayed 7 nights in Sep 2024

10/10 Excellent

Estela

Travelled with family
Liked: Cleanliness
To much walking to get anywhere
Stayed 2 nights in Sep 2024

10/10 Excellent

maria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is beautiful, secluded, and quiet. We visited at the end of August 2024, which is low season. Staff was friendly and very helpful, excellent customer service. The facilities have a good layout and has direct access to the beach. The gym was small in proportion to the resort and the spa pricing was high compared. I would stay here again.
Stayed 5 nights in Aug 2024

10/10 Excellent

Rossanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is great with amazing service and really good food. Our toddlers had a blast at the water park and they had awesome service for the kids. Very friendly staff and clean hotel.
Stayed 4 nights in Sep 2024

6/10 Okay

Anthony

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 4 nights in Aug 2024

6/10 Okay

Markisha

Travelled with family
Property was nice , Room was okay. Issue we had no wash cloth was in the bathroom for us to shower, bed lien had dried up blood stains on the sheets, food was nasty and they give you cheap alcohol choices. Had to call guest services twice for a extra blanket for my daughter
Stayed 2 nights in Sep 2024

2/10 Terrible

Barbara Ann

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Disliked: Staff & service, property conditions & facilities
The property is beautiful but all over minor repairs should be done like the title in room 16333 is chip. The place will look more beautiful if dishes were not outside rooms. My first day walking in on my floor I was greeted with not passing one but 7 rooms with dishes outside. I refuse to judge base on that but after I called for dish pick up 5 times I later then understand why the other rooms place their dishes outside. My whole stay there they did not come and pick up dishes. I don’t want to take away from housekeeping the person was excellent she clean and restock everything I can say solely her and a few more people made the stay. One employee WHICH WAS RUDE IN EVERYWAY POSSIBLE WAS MARIO AT THE FRONT DESK UPON CHECK OUT on Tuesday 08/27/2024 at 6am. We were checking out and it was only him checking out 10 groups and from the looks of it checking in 13 group of people. With this he turns and tells my group he does not care if we miss our flight. I don’t think you deserve an employee who treats your guest this way and I don’t think I will be back or recommend people to come here if this employee is still working there sorry for the long respond
Stayed 6 nights in Aug 2024

10/10 Excellent

Amara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is beautiful I came here on my honeymoon and we had to best time. The restaurants on the property were great. The hotel booking transportation for us helped a lot and they were prompt with everything. I will stay at this resort again.
Stayed 4 nights in Aug 2024

10/10 Excellent

Xavier

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grand Palladium resort exceded our expectations! Great atmosphere for family and those wanting to party! The staff provided amazing hospitality! would highly recommend!
Stayed 3 nights in Aug 2024

10/10 Excellent

Makoto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort
Stayed 3 nights in Aug 2024

10/10 Excellent

Gerardo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family loves this place. Great staff and wonderful service.
Stayed 3 nights in Aug 2024

10/10 Excellent

Eduardo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente el servicio en especial del personal y gerente de Family Selection!! Muy recomendable....
Stayed 4 nights in Aug 2024

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort was beautiful, staff was friendly and helpful. Definitely enjoyed our trip!
Stayed 5 nights in Aug 2024

8/10 Good

Lisett

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
It needs improvement on the cleaning and maintenance
Stayed 4 nights in Aug 2024

2/10 Terrible

Romelia

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
na
Stayed 3 nights in Aug 2024

4/10 Poor

James

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 7 nights in Aug 2024

10/10 Excellent

Jarrod

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Victor

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto la suite espectacular dos pisos, los restaurants sobre todo la gente que te atiende, Lo que no me gusto fue esperar el carrito que te transporta dentro del hotel
Stayed 3 nights in Aug 2024

6/10 Okay

Olga

Stayed 4 nights in Aug 2024