Grand Park Royal Cancun - All Inclusive

4.0 star property
Beachfront property near Tortuga Beach

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Grand Park Royal Cancun - All Inclusive

Aerial view
2 outdoor pools, pool umbrellas, sun loungers
Exterior
Sports facility
Royal Suite Double

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Hot tub
  • All-inclusive
  • Room service
  • Housekeeping

Explore the area

Map
Boulevard Kukulkan Km 10.5, Zona Hotelera, Cancun, QROO, 77500
  • Chac Mool Beach
    ‪13 min walk‬
  • Forum Beach
    ‪2 min drive‬
  • Cancun Convention Center
    ‪3 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪24 min drive‬

Room options

Villa Deluxe Twin

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Master Suite

  • 83 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed and 1 Double Murphy Bed

Royal Master Suite

  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

Luxury Swim Up-King

  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Grand Royal Suite

  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Ocean View Twin

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Premier Superior Ocean Front

  • 41 sq m
  • Sleeps 2
  • 1 Queen Bed

Premier Ocean Front Twin

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Royal Suite King

  • 83 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Deluxe Ocean View

  • 41 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Villa Deluxe

  • 52 sq m
  • Sleeps 4
  • 1 Double Bed

Premier Ocean Front

  • 41 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Royal Suite Double

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Villa Junior Suite Plunge Pool

  • 62 sq m
  • Sleeps 4
  • 1 Double Bed

Villa Master Suite Plunge Pool

  • 81 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Swim up Ocean View

  • 65 sq m
  • Ocean view
  • Sleeps 4

Similar properties

About the area

Cancun

On the beach.Within a 15-minute walk of this Zona Hotelera property, you'll find West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Chac Mool Beach. La Isla Shopping Mall and Forum By The Sea Mall are also within 2 miles (3 km).

What's nearby

  • Chac Mool Beach - 13 min walk
  • Forum Beach - 2 min drive
  • Cancun Convention Center - 3 min drive
  • Gaviota Azul Beach - 3 min drive
  • La Isla Shopping Mall - 5 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 24 min drive

Restaurants

  • ‪Snack Grand Park - ‬3 min walk
  • El Mirador
  • ‪Lobby Bar - ‬7 min walk
  • ‪Bubba Gump Shrimp Co. - ‬10 min walk
  • ‪Café Solé - ‬2 min walk

About this property

Grand Park Royal Cancun - All Inclusive

Beachfront property near Tortuga Beach
Grand Park Royal Cancun - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Grand Park Royal Cancun - All Inclusive offers its guests a full-service spa, 2 outdoor swimming pools, a spa tub, and a fitness center. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. Public spaces have free WiFi.

Event space at this property measures 7535 square feet (700 square meters) and includes conference space. A rooftop terrace, spa services, and multilingual staff are also featured at the business-friendly Grand Park Royal Cancun - All Inclusive. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this Cancun property.

  • 247 guestrooms or units
  • 4 buildings
  • 5 dining venues
  • 4 bars or lounges
  • 7535 sq ft of conference space
  • 700 sq m of conference space
  • Deli
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Garden
  • Gift shop
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Grand Park Royal Cancun - All Inclusive offers 247 air-conditioned accommodations with iPod docking stations and free minibar items. Rooms open to furnished balconies or patios. 40-inch LED televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Spa Fitness Center has 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna.

The spa is open daily. Guests under 13 years old are not allowed in the spa.

Languages

English, Portuguese, Spanish

Property amenities

Family friendly

  • 2 outdoor pools
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Area shuttle (surcharge)

Food and drink

  • 5 restaurants and 1 coffee shop/cafe
  • 4 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service

Things to do

  • 2 outdoor pools
  • Fitness center
  • Full-service spa
  • Shopping
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 51
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 43
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 40-inch LED TV
  • Cable/satellite channels
  • iPod dock
  • Premium channels

Bedroom

  • Air conditioning
  • Blackout drapes/curtains

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
This property enforces a strict dress code in the restaurants.
All guests, including children, are required to present a valid government-issued ID card at check-in. Accompanying minors need to show a birth certificate or school ID with a photo.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Sanitation services: USD 6 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: USD 8 per person, per day and includes use of: fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses wind energy
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses wind energy. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Cancun Grand Park Royal
Cancun Grand Park Royal Caribe
Grand Park Royal Cancun Caribe
Grand Park Royal Caribe All Inclusive
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Grand Park Royal Caribe All Inclusive Hotel
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Grand Park Royal Caribe
Grand Park Royal Luxury Resort All Inclusive
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Park Royal Resort Inclusive
Park Royal Cancun Inclusive
Grand Park Royal Luxury Resort Cancun All Inclusive
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Grand Park Royal Cancun - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1148 out of 2333 reviews" "
Rating 8 - Good. 606 out of 2333 reviews" "
Rating 6 - Okay. 292 out of 2333 reviews" "
Rating 4 - Poor. 145 out of 2333 reviews" "
Rating 2 - Terrible. 142 out of 2333 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Renee, COLORADO SPRINGS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and the rooms were fantastic. The bartenders at the swim up bar in the adults only pool were amazing. Agustin and Roberto were very attentive and always had our drinks ready.
Stayed 3 nights in Jan 2025

10/10 Excellent

JESSIE, Commerce City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was delicious, beach was pristine, the staff was amazing.
Stayed 4 nights in Nov 2024

2/10 Terrible

Stacy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property falsely advertised that the pool is not open. Their employees were very aggressive to the point of nearly stocking. The food at the buffet was cold. Some amenities at the spa were only available for men
Stayed 4 nights in Oct 2024

8/10 Good

Jeanny Rose D

Travelled with group
It was ok
Stayed 4 nights in Oct 2024

10/10 Excellent

Juan David

Liked: Cleanliness
Stayed 6 nights in Oct 2024

8/10 Good

Chelsea

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
This property is absolutely beautiful! I enjoyed my entire stay, the only complaint would be loud construction which happens so it’s not their fault and I can tell they’re redoing a lot of this place. Miguel was our ‘butler’ and he was extremely helpful always keeping in touch with me through out the day. He also arranged a beautiful surprise with the maid service on our bed! Rose petals on in the shape of a rose in our room with a personalized card for celebrating our wedding anniversary. The other thing that will maybe annoy a new visitor is the sit down about the club that is appx 2 hours. One of the men did give us an huge attitude and got mad at us for not being ready to commit to that. Regardless we didn’t let that ruin our trip. I would definitely go back in the future because of the staff, food, location the beach and what they plan to do to the resort looks amazing!! Hope this review helps others.
Stayed 7 nights in Oct 2024

10/10 Excellent

yahaira sullym

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

4/10 Poor

Virgil Jerome Stewart

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property not a lot of food options
Stayed 3 nights in Sep 2024

10/10 Excellent

Albert Zi Chao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed it so much !
Stayed 3 nights in Oct 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a fantastic stay at this hotel! The staff was friendly and attentive, the rooms were comfortable and clean, and the amenities were top-notch. The location was perfect for exploring the area, and we enjoyed every moment of our vacation. Highly recommend!
Stayed 6 nights in Oct 2024

6/10 Okay

David

Travelled with partner
Liked: Cleanliness, staff & service
The beer was good but the liquor was cheap. Didn’t like that I had to pay for sweet wine! It was a nightmare, trying to get reasonable time to eat at one of the restaurants besides the buffet The main pool was down for construction! The buffet food was pretty good. All of the staff were extremely helpful and polite! The beach was absolutely beautiful!!!
Stayed 5 nights in Oct 2024

8/10 Good

Jose A.

Liked: Cleanliness, staff & service, property conditions & facilities
Todo
Stayed 5 nights in Oct 2024

2/10 Terrible

Kiran P

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in process was horrible . Staff was rude , it took more than 1 hour to check in . Dinning for veg buffet was not good.. not much option or tag to identify which one is veg or non veg so you have to be very careful when you pick.. not much activity was planned even though on weekends.. No Dj on pool side.. room ameneties was okie.. iron , coffee machine didn’t work. morning breakfast didn’t get table service after waiting for 30 min.. very less staff in buffet area .. Not recommended. We will not go back again ..
Stayed 3 nights in Oct 2024

6/10 Okay

Carlos David

Liked: Cleanliness
Stayed 7 nights in Oct 2024

10/10 Excellent

Aaron

Stayed 3 nights in Oct 2024

10/10 Excellent

Audra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was perfect for my family. We had an ocean view Family Suite. Only thing with rooms which is not a big deal. You have 2 double beds. with 4 people, 2 adults struggle to fit in one bed. However there is a comfortable couch in the family room area that was fine to sleep on. Food was good. Several choices, including chicken fingers, burgers, and pizza during the day. Swim up bar at the adult bar was perfect. Liked it because not overly busy. Met some great people. I will say the main thing that made this a Five Star review is the service from the employees. The pool wait staff, Hector, Erika and Yaraira and were fantastic. Always had a smile on their face and always providing excellent service. The bartenders, Damian, Belmai and Christian were great as well. Always ensuring you get a drink in a timely fashion and with a smile. Sergio is the man at the cafe. I got my coffee from him every morning. He knew what I wanted and would always strike up a conversation. He is quite the fisherman! He also is a Metallica and Van Halen fan! LOL. .. Great guy. At the buffet, Fermin makes the omelettes each morning just like you want it. Another employee where you can see his smile from a mile away. We also received some great service at the buffet from Ivan and Daniel. Grand Park Royal management - if you read this review, please ensure to recognize these employees, as they were the difference. We will definitely plan on coming back to your resort in Cancun.
Stayed 6 nights in Aug 2024

10/10 Excellent

Sze

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the cozy atmosphere of the resort gave. It's very lay back and relaxing. It doesn't have a party vibe which I preferred. Staffs are very friendly and attentive. There are staffs constantly making sure places are clean and guests are taken care of. We were very lucky to have a butler took care of us the whole time. Which I was surprised by the package we booked thru Expedia. Viajahira, she make sure we know all the activities happen at the resort everyday. She took care of our dinner reservations, saved us a cabana at the beach to hangout. We feel so pampered. Emma and Hector are always checking to make sure if we want anything to drink at the pool and the beach. We also love the roof top bar above the Italian restaurant. Not the type that blasting music but Jazz and R&B vibe. Can't beat the view of the lagoon and Cancun night sky. There are multiple restaurants to choose from. Buffet, seafood, Italian, Asian fusion, habachi. From casual to dress up and they're all pretty good. We've been to Cancun many time. Stayed at different resorts. Some with families some are girls trip. I would definitely stay at Grand Park Royal Cancun again.
Stayed 4 nights in Oct 2024

8/10 Good

Mayra, Boston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personally i didn't like the food, it lacked flavor. I was expecting authentic mexican flavors but the food lacked seasonings. Staff was friendly and helpful. Property is under construction and main pool was blocked off. My room had a nice view which for me is a plus. Night activities could be better. I give this resort a 3 out of 5 stars.
Stayed 4 nights in Oct 2024

10/10 Excellent

Dennis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!!!
Stayed 5 nights in Sep 2024

6/10 Okay

Ashley Yonsook

Travelled with partner
Liked: Staff & service
The property is a little dated. Not the most clean. Staff was very friendly and helpful, though.
Stayed 5 nights in Oct 2024

10/10 Excellent

Jose Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff always friendly and attentive
Stayed 4 nights in Oct 2024

6/10 Okay

Fadia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
They cut the water for two hours twice without notification The elevators were out of order, so we had to use the stairs to reach our room on the fourth floor. We had to complain to get another room on the second floor. The pool was closed on the last day for maintenance, and all visitors were required to use a very small pool.
Stayed 5 nights in Oct 2024

6/10 Okay

Christopher

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Romantic dinner was great. Other than that front desk was rude, water leaking from roof in rooms. Food was ok. Swim up balcony was cool
Stayed 4 nights in Sep 2024