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The Sens Cancun By Oasis

4.0 star property
4-star beachfront hotel near Delfines Beach

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Photo gallery for The Sens Cancun By Oasis

Aerial view
Property amenity
View from room
On the beach, white sand, beach bar
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • All-inclusive
  • Breakfast included
  • Housekeeping
  • Spa

Explore the area

Map
Boulevard Kukulcan Km. 4.5, Boulevard Zona Hotelera Km 4.5, Cancun, QROO, 77500
  • Marlin Beach
    ‪5 min walk‬
  • Cancun Interactive Aquarium
    ‪12 min walk‬
  • La Isla Shopping Mall
    ‪12 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪19 min drive‬

Room options

View all photos for Sens Standard Limited View NRF

Minibar, blackout drapes, iron/ironing board, free WiFi

Sens Standard Limited View NRF

  • Sleeps 4
  • 2 Double Beds

Sens Master Suite

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Sens Superior

View from room

Sens Superior

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Sens Standard Limited View

Minibar, blackout drapes, iron/ironing board, free WiFi

Sens Standard Limited View

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Sens Junior Suite

Minibar, blackout drapes, iron/ironing board, free WiFi

Sens Junior Suite

  • Sleeps 2
  • 1 King Bed

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About the area

Cancun

Beachside getaway.Within a 15-minute walk of this Zona Hotelera hotel, you'll find Hotel Zone Beaches and La Isla Shopping Mall. Iberostar Cancun Golf Course and Gaviota Azul Beach are also within 3 miles (5 km).

What's nearby

  • Kukulcan Plaza Shopping Mall - 1 min walk - 0.0 km
  • Marlin Beach - 5 min walk - 0.4 km
  • Cancun Interactive Aquarium - 12 min walk - 1.0 km
  • La Isla Shopping Mall - 12 min walk - 1.0 km
  • Aquaworld - 3 min drive - 2.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 19 min drive

Restaurants

  • ‪La Veranda - ‬7 min walk
  • ‪El Fish Fritanga - ‬6 min walk
  • ‪Ilios Restaurant - ‬7 min walk
  • ‪mb Restaurant - ‬9 min walk
  • ‪Taboo Cancun - ‬18 min walk

About this property

The Sens Cancun By Oasis

4-star beachfront hotel near Delfines Beach
The Sens Cancun By Oasis is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

The Sens Cancun By Oasis offers its guests an outdoor pool and a fitness center. There are 12 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 9 bars/lounges and a beach bar. Free breakfast is available daily. Public spaces have free WiFi.

Event space at this hotel measures 3929 square feet (365 square meters) and includes conference space. Spa services, a terrace, and tour/ticket assistance are also featured at The Sens Cancun By Oasis. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Cancun hotel.

  • 373 guestrooms or units
  • 12 dining venues
  • 9 bars or lounges
  • 3929 sq ft of conference space
  • 365 sq m of conference space
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar on the beach
The Sens Cancun By Oasis offers 373 air-conditioned accommodations with minibars and complimentary bottled water. Flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Spanish

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Property amenities

Family friendly

  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 11:00 AM
  • 12 restaurants
  • 9 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Beach club
  • Gym
  • Outdoor pool
  • Volleyball

Accessibility

  • Elevator
  • Tile flooring in public areas

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Spring Break deposit: USD 30.0 per stay for guests under 25 years old staying between 01 March - 30 April
  • A tax is imposed by the city: USD 3.88 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

The Sens Cancun By Oasis Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 159 out of 443 reviews
Rating 8 - Good. 97 out of 443 reviews
Rating 6 - Okay. 84 out of 443 reviews
Rating 4 - Poor. 45 out of 443 reviews
Rating 2 - Terrible. 58 out of 443 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Eric

Stayed 5 nights in Feb 2025

10/10 Excellent

BENSON

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked the placed before i took my time to read the review i was so scared after i startijg going through them i was hoping i did not regret the stay. Let me start by saying the place was beautiful everything was perfect from the moment i checked in , a lof of different restaurants with good food , clean room with amazing housekeeping service. Book it no complaints at all
Stayed 3 nights in Dec 2024

6/10 Okay

Jonathan

Liked: Cleanliness, property conditions & facilities
The restaurants are not that good, you gotta reserve for every restaurant, you can only reserve 24 hours in advance and a lot of times there is no place anymore. There is only 1 bar and its empty all the time. I don't recommend this place, it's not bad but just missing a lot. It's more suite for parent with childrens.
Stayed 7 nights in Dec 2024

10/10 Excellent

Noura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Trudy Eileen, St. John's

Travelled with partner
Liked: Cleanliness, staff & service
Upgraded and it was woth it. Dated hotel. Beach area was ok . Great customer service.
Stayed 14 nights in Dec 2024

10/10 Excellent

Felipe

Stayed 3 nights in Dec 2024

4/10 Poor

Junik

Stayed 7 nights in Nov 2024

8/10 Good

Darrell

Liked: Cleanliness, staff & service, property conditions & facilities
The resort was very nice.
Stayed 4 nights in Dec 2024

6/10 Okay

Bryan Patrick

Liked: Staff & service
Stayed 6 nights in Dec 2024

10/10 Excellent

Hta Pa Paw Mu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff would go over and beyond to help you
Stayed 3 nights in Dec 2024

10/10 Excellent

Leidy

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like hotel
Stayed 3 nights in Sep 2024

10/10 Excellent

Franklin

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent experience.
Stayed 6 nights in Dec 2024

8/10 Good

Michael Angelo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The seevice was the best, service was fast, place very clean, plenty of choices to eat, drink or visit.
Stayed 10 nights in Nov 2024

10/10 Excellent

Margarita

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this place with our 12 children, it was nice and my kids really enjoyed. Had lots of options and activities for children. Food wise, it was nice, lots of options and restaurants were great.
Stayed 6 nights in Sep 2024

10/10 Excellent

Liliane Pinto

Travelled with family
Liked: Amenities, property conditions & facilities
Amazing
Stayed 4 nights in Nov 2024

8/10 Good

Ariadna Yanina

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great but the beach area could be a little cleaner.
Stayed 4 nights in Nov 2024

6/10 Okay

Briana

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Stayed 6 nights in Nov 2024

10/10 Excellent

Mario, Cedar hill

Stayed 5 nights in Oct 2024

4/10 Poor

Cristofina

Travelled with family
Disliked: Staff & service, property conditions & facilities
Not friendly
Stayed 4 nights in Oct 2024

10/10 Excellent

YUMENG

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 6 nights in Oct 2024

4/10 Poor

Anthony, Northborough

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The upper management needs to re-evaluate how they direct their employees for the staff was just a bunch of drones / robots that really were not helpful and had no personality and fake friendliness. The food was always meh and mostly cold unless you had something made to order at the buffet. Rooms blead through noise where you can hear everything in other rooms and the hallway.
Stayed 5 nights in Oct 2024

10/10 Excellent

Guru

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay - nice food - nice beach - clean and safe Nice pool
Stayed 8 nights in Oct 2024

8/10 Good

Billy

Travelled with partner
Liked: Staff & service
Good not great. I’m used to a certain level of accommodation with the luxury resorts we normally frequent. Took a chance on this one, a Master Suite, but not a luxury resort. Issues that bothered me: room wasn’t ready on time, had to wait over 2 hours. After 2 extra hours of “cleaning”, bed and pillows still stunk like sweat. Had to have them all swapped out. Patio door rattled with the wind. AC return vent rattled. Toilet had low water pressure, multiple flushes required for everything. Reservations required for “good” restaurants, but seating was limited and often, if you didn’t reserve a full day in advance, it could be a struggle. This took a day or two of learning curve and trying to eat the garbage at the buffet with 1000 people from both resorts to figure out a system that worked for us. All inclusive is NOT. Beach club lounge beds had to be reserved and were extra charge if available. Some food was extra charge also. As we learned the rules and spent a little extra money it was mostly OK, but if I book a Master Suite at an “all inclusive”, luxury or not, I expect a little more.
Stayed 5 nights in Oct 2024

6/10 Okay

Kaushalya J, Chandler

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Terrible beach due to being so close to a lake. Full of sea weed.. too many commercial buildings and boats. If you are looking for a serene view, this is not a place for you.
Stayed 7 nights in Oct 2024

4/10 Poor

Karla

Travelled with family and small children, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Better food! Food had no flavor n wasn’t good!
Stayed 4 nights in Oct 2024