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Hotel Caracol Puerto Morelos

3.0 star property
3-star hotel near Puerto Morelos Town Square

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Caracol Puerto Morelos

Junior Studio
Junior Studio
Balcony
Property grounds
Junior Studio | Private kitchen

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
AV NIÑOS HEROES MZA 5 LT 29 REGION 2, Puerto Morelos, QROO, 77580
  • Ojo de Agua Beach
    3 min walk
  • San Jose Catholic Parish
    4 min walk
  • Puerto Morelos Town Square
    4 min walk
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    27 min drive

Room options

View all photos for Standard Single Room, 1 Single Bed

Standard Single Room, 1 Single Bed

Standard Single Room, 1 Single Bed

  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Studio

Junior Studio

Junior Studio

  • Sleeps 5
  • 2 Queen Beds OR 1 Twin Bed

Similar properties

Beach/ocean view
Hotel Arrecifes Suites
Pool
Parking included
Free WiFi
Air conditioning
4.0 out of 5, Very good, (444)
The price is CA $93
per night
CA $115 total
includes taxes & fees
2 Dec - 3 Dec
Hotel Arrecifes Suites

About the area

Puerto Morelos

In Puerto Morelos .Within a 5-minute walk of the hotel, you'll find Puerto Morelos Town Square and Ojo de Agua Beach. San Jose Catholic Parish and Arrecife de Puerto Morelos National Park are also within half a mile (1 km).

What's nearby

  • Ojo de Agua Beach - 3 min walk
  • Puerto Morelos Town Square - 4 min walk
  • Puerto Morelos Artists’ Cooperative - 4 min walk
  • Puerto Morelos Beach - 6 min drive
  • Crococun Zoo - 6 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 27 min drive

Restaurants

  • ‪Yum yum Wok - ‬3 min walk
  • ‪Merkadito del Mar - ‬5 min walk
  • ‪La Sirena Restaurant, Lounge and Sports Bar - ‬4 min walk
  • ‪Panna e Cioccolato - ‬3 min walk
  • ‪Peninsula - ‬4 min walk

About this property

Hotel Caracol Puerto Morelos

3-star hotel near Puerto Morelos Town Square
As a guest of Hotel Caracol Puerto Morelos, you'll find a terrace and tour/ticket assistance. Public spaces have free WiFi.

This 3-star Puerto Morelos hotel is smoke free.

  • 15 guestrooms or units
  • Front desk (24 hours)
  • Tour and ticket information
  • Terrace
  • No smoking on site
Hotel Caracol Puerto Morelos offers 15 accommodations with air conditioning. Flat-screen televisions come with cable channels. Bathrooms include showers. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Accessibility

  • This property does not have elevators

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV

Bedroom

  • Air conditioning

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Puerto Caracol
HOTEL CARACOL PUERTO
Caracol Puerto Morelos
Hotel Caracol Puerto Morelos Hotel
Hotel Caracol Puerto Morelos Puerto Morelos
Hotel Caracol Puerto Morelos Hotel Puerto Morelos

Hotel Caracol Puerto Morelos Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 16 out of 31 reviews" "
Rating 8 - Good. 7 out of 31 reviews" "
Rating 6 - Okay. 8 out of 31 reviews" "
Rating 4 - Poor. 0 out of 31 reviews" "
Rating 2 - Terrible. 0 out of 31 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

6.6/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Lynn

Stayed 7 nights in Feb 2024

8/10 Good

Natalia

Stayed 5 nights in Feb 2024

6/10 Okay

Chris

Liked: Staff & service
No elevator. Small rooms. No safe, coffee maker, hot plate. No closet in my room. Had to ask for mini fridge and got it.
Stayed 14 nights in Jan 2024

6/10 Okay

Nicole

Liked: Cleanliness, property conditions & facilities, room comfort
Good place to stay
Nice and easy place to sleep for a night. Great cafes across the street and close to everything.
Stayed 1 night in Dec 2023

10/10 Excellent

Michelle

Stayed 1 night in Dec 2023

10/10 Excellent

Xiaoping, Beijing

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
It has everything we expected. We checked in at midnight and checked out early in the morning. The young receptionist at the front desk was very friendly and helpful. We appreciate his friendliness and patience. The rooms are very clean.
Stayed 1 night in Jul 2023

10/10 Excellent

Cody

Liked: Cleanliness, staff & service, property conditions & facilities
Was a great place. Walking distance to everything. A bit loud from the bars at night but the music stops at midnight. Very clean , good staff.
Stayed 25 nights in Feb 2023

6/10 Okay

Fritz

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
What I didn't like was they didn't allow you to take the towels to the beach.... Air conditioner leaked water every time it came on.... last night there, the water from the ac filled a trash can of 18 inches high almost to the top. Kept us awake.
Stayed 15 nights in Jan 2023

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2023

10/10 Excellent

Travis

Stayed 4 nights in Feb 2023

10/10 Excellent

Francois

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, well located , not noisy

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff at Hotel Caracol
Staff at hotel is very service oriented and helped with any of our needs and beyond. Every service also done with smiles and friendly words! The staff is the best!
Stayed 4 nights in Dec 2022

8/10 Good

Samuel

Stayed 7 nights in Aug 2022

8/10 Good

ABilly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

6/10 Okay

Andrew

Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 1 night in Jan 2022

10/10 Excellent

Octavio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Malgorzata

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

10/10 Excellent

Gilmer Aguilar Sosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

6/10 Okay

Daiana

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Solo dormimos una noche en el hotel. Eramos 5 personas y solo nos dieron 2 toallas, pero comunicarse con recepción fue muy sencillo y se soluciono. El cuarto tenia varios conectores de corriente, pero la mayoria no funcionaba. La cafetera no prendía y el refrigerador se tuvo que mover porque tampoco funcionaba hasta que se cambio de conector. En el baño, la presión del agua del lavabo era nula. El check-in y el check-out fue muy rápido.
Stayed 1 night in Feb 2024

6/10 Okay

denise

Travelled with family
Liked: Staff & service, amenities
Band musical (répertoire des vieux succès américain des années 80’) au bar tout à côté jusqu’à plus de 22:00 ; nous y étions un jeudi. C’était comme s’il jouait dans votre chambre… si vous aimez !
Stayed 1 night in Dec 2023

10/10 Excellent

Jasmine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Situation pratique
Stayed 2 nights in Feb 2023

6/10 Okay

GILBERTO

Liked: Cleanliness, staff & service, property conditions & facilities
Buena estancia, cuarto pequeño y con olor a humedad, cama un poco incomoda pero para una noche esta bien
Stayed 1 night in Feb 2023

10/10 Excellent

Estelle

Liked: Cleanliness, staff & service, room comfort
Sympa
La chambre est grande et propre et le prix correct pour Puerto Morelos plage. Pensez à acheter des bouteilles d'eau, car pas disponible dans l'hôtel. Il y a une grande terrasse avec transat au dernier étage.
Stayed 3 nights in Jan 2023

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
recomiendo
Excelente ubicación y precio.
Stayed 1 night in Nov 2022

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena calidad relación precio a pocos etos de la playa
Stayed 1 night in Mar 2022