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Hotel Bahia Chac Chi

3.0 star property
3-star hotel near Isla Mujeres Ferry Terminal

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Bahia Chac Chi

View from property
Meeting facility
Minibar, in-room safe, individually decorated, individually furnished
Balcony
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • Air conditioning

Explore the area

Map
Av. Rueda Medina Mz 8 Lt 12, Col. Centro, Isla Mujeres, QROO, 77500
  • Isla Mujeres Ferry Terminal
    ‪2 min walk‬
  • Miguel Hidalgo
    ‪4 min walk‬
  • Parador Fotográfico
    ‪8 min walk‬
  • Isla Mujeres, Quintana Roo (ISJ)
    ‪11 min walk‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(20 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

8.8 out of 10
Excellent
(15 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Bay View

Deluxe Room, 1 King Bed, Bay View

Deluxe Room, 1 King Bed, Bay View

8.8 out of 10
Excellent
(12 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds, Bay View

Deluxe Double Room, 2 Double Beds, Bay View

Deluxe Double Room, 2 Double Beds, Bay View

8.0 out of 10
Very good
(8 reviews)
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

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Exterior

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Parking included
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The price is CA $127
per night
CA $203 total
includes taxes & fees
1 Feb - 2 Feb
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About the area

Isla Mujeres

City center stay.A stay at this Centro - Supmza 001 hotel places you steps from Isla Mujeres Ferry Terminal and within a 10-minute walk of North Beach. Miguel Hidalgo and Faro de Punta Norte are also within half a mile (1 km).

What's nearby

  • Isla Mujeres Ferry Terminal - 2 min walk
  • Miguel Hidalgo - 4 min walk
  • North Beach - 8 min walk
  • Isla Mujeres Cemetery - 9 min walk
  • Dolphin Discovery - 8 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 112 min drive

Restaurants

  • ‪Picus - ‬3 min walk
  • ‪Muelle 7 - ‬4 min walk
  • ‪Mocambo Lancheros - ‬3 min walk
  • ‪luna Grill - ‬3 min walk
  • ‪Los Mariscos de Humo - ‬5 min walk

About this property

Hotel Bahia Chac Chi

3-star hotel near Isla Mujeres Ferry Terminal
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An outdoor pool, a terrace, and multilingual staff are also featured at the business-friendly Hotel Bahia Chac Chi. Self parking is free.

This 3-star Isla Mujeres hotel is smoke free.

  • 1 building
  • 25 guestrooms or units
  • 4 levels
  • Meeting rooms
  • Built in 2009
  • Deli
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Bahia Chac Chi offers 25 accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to balconies. These individually decorated and furnished accommodations include desks. 32-inch LCD televisions come with cable channels.

Bathrooms include showers with hydromassage showerheads, designer toiletries, complimentary toiletries, and hair dryers. This Isla Mujeres hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee daily 8:00 AM–10:30 AM: USD 15-18 for adults and USD 12-15 for children
  • 1 restaurant
  • 1 bar

Things to do

  • Designer stores
  • Outdoor pool
  • Wine tasting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Upper floors accessible by stairs only

Room amenities

Entertainment

  • 32-inch LCD TV
  • Cable channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Hotel Bahia Chac Chi

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free, per registered adult, when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 18 for adults, and USD 12 to 15 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Masks are required at the property for guests without COVID-19 vaccination
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and masks are required in public areas for unvaccinated guests.

We should mention

  • One child 12 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Bahia Chac Chi
Bahia Chac Chi Isla Mujeres
Hotel Bahia Chac Chi
Hotel Bahia Chac Chi Isla Mujeres
Hotel Bahia Chac Chi Hotel
Hotel Bahia Chac Chi Adults Only
Hotel Bahia Chac Chi Isla Mujeres
Hotel Bahia Chac Chi Hotel Isla Mujeres

Hotel Bahia Chac Chi Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 489 out of 1002 reviews" "
Rating 8 - Good. 380 out of 1002 reviews" "
Rating 6 - Okay. 92 out of 1002 reviews" "
Rating 4 - Poor. 28 out of 1002 reviews" "
Rating 2 - Terrible. 13 out of 1002 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

luis

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location (3 minutes away from ferry terminal, great beach 10 minutes away, lots of restaurants 7 minutes away) Grest staff Room was spacious and clean Pool (super convenient with kids)
Stayed 2 nights in Oct 2024

4/10 Poor

Jaan

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Lovely staff members who did their best to accommodate me, but the property is in really bad condition. Many things simply did not work and ther ewas no hot water during my stay
Stayed 1 night in Sep 2024

6/10 Okay

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 1 night in Oct 2024

6/10 Okay

Sam

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Sam
The stay was for beside one huge issue at least for me and its the water pressure was bad i can say wasn’t existing along with no hot water to be more specific it wasn’t even warm i had to take very cold showers, i notified the maintenance crew numerous of times nothing was done, One thing i have to say Isabela the young and short receptionist was absolutely amazing friendly and very helpful Anyway my bad experience was the water pressure and no hot water that was big deal
Stayed 9 nights in Sep 2024

10/10 Excellent

Carla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located
Stayed 1 night in Aug 2024

10/10 Excellent

Leopoldo

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 5 nights and 6 days. Had no trouble at all. Staff was patient and polite. Highly recommend for family’s. Close to the ferry and food. Playa Mia was just a few minutes away. You can walk or grab a taxi for 100 pesos.
Stayed 6 nights in Aug 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Fun and easy and clean place to stay in the city. super close to ferry
Stayed 3 nights in Jul 2024

8/10 Good

craig

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I only stayed one night, so I can’t give a fair review. The staff was friendly and our room was acceptable. Good location and view.
Stayed 1 night in Jul 2024

10/10 Excellent

Chelsey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was excellent and location was extremely convenient
Stayed 5 nights in Jul 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean and good location.
Stayed 7 nights in Jul 2024

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location
Stayed 1 night in Jul 2024

8/10 Good

Kevin

Travelled with group
Liked: Cleanliness
We enjoyed the location of the property.
Stayed 1 night in Jul 2024

8/10 Good

Holly

Liked: Cleanliness, property conditions & facilities
Close to ferry.
Stayed 1 night in Jul 2024

10/10 Excellent

Dustin Joseph Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Perfectly located
Stayed 3 nights in Jul 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 3 nights in May 2024

10/10 Excellent

Syn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Jul 2024

10/10 Excellent

Ivismary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying at this property
Stayed 1 night in Jul 2024

8/10 Good

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like everyone else said, it’s like a 2 min walk from the ferry, as well as the beach, it’s near CI Banco about 10 mins or less by walk, 20 or less, to Playa Norte, all in all, everything is walkable and in the north touristy part of isla mujeres, it’s one of the affordable stays. A major plus, my entire stay, I did not once worry about the mosquitoes (I only did when they moved me to another hotel due to the storm, in which I was plagued with 4 mosquito bites). On that note, my stay wasn’t as long as I hoped for, I was moved to chac chi, a little more inland/south due to the hotel not being deemed safe for the storm. I like that they were able to accommodate me so quickly to another place. No microwave btw, yes to a fridge, I did not use the pool, double check with them to see if they take visa, because at first I was told yes, then I was told no ??? Anyways, the Wi-Fi is the best out of the 3 hotels I stayed on the island, imo. Rose is super nice, along with the other staff I encountered. I did not use the pool, my shower head was detachable, also if you’re new to Mexico like I was, apparently you’re not supposed to flush the toilet paper u use to wipe — it goes in a separate bin, just an FYI, that’s about it, it’s a get what u pay for kinda place, so don’t expect absolute perfection, but it’s pretty good. U can even see the hotel sign as u enter on the ferry!

10/10 Excellent

Robert, ponte vedra beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location
Stayed 2 nights in Jul 2024

10/10 Excellent

Nichon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful View and Great Hotel!
Room was very clean and comfortable. The view of the bay was absolutely beautiful. There was no microwave in the room but there is a refrigerator and they will heat up your food downstairs if you ask. There were only 2 english speaking channels with really old movies. They give you nice sized beach towels for the beach so that is nice. The hotel is directly off the ferry so that was a real plus. We really enjoyed our stay and would definitely stay here again.
Stayed 3 nights in Jun 2024

6/10 Okay

Branka

Disliked: Property conditions & facilities, room comfort
ok for one night
The benefit of this hotel is that it is a few minutes from the ferry terminal, lower priced than others nearby, and you're also within a short walk of playa norte and all the restaurants there. The cons: the room is not super well insulated so it is difficult to get the AC to do well. You can see water stains on the walls. The room is very bare, no microwave and not many plug ins. The bathroom mirror and sink looked old and there were a few ants around, probably because the actual bathroom has a vent to the outside (so be sure to keep the door closed so your AC has any impact) and the shower was not good. The handheld shower was the only part that worked well. The shampoo and body wash provided did not seem to be of high quality. This is fine if you're staying for one night but would not recommend a longer stay.
Stayed 3 nights in Jun 2024

8/10 Good

Tiffany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel! It is a central location, but we enjoyed that. You can walk to everything. Please have breakfast on the top floor and enjoy the view!!! So beautiful! Quick tip: keep your bathroom door shut to keep the room cool.
Stayed 5 nights in May 2024

10/10 Excellent

Rory

Stayed 2 nights in Jun 2024

8/10 Good

Yasmin

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We enjoyed our stay at Bahia Chac Chi. It was a less than 5 minute walk from the ferry terminal. Conveniently located around shops and restaurants. Playa Norte beach was a less than 10 minute walk which was nice when you want to explore the city on foot. The breakfast on their top floor was surprisingly a nice addition. Reasonable prices too. The hotel was nice enough to accommodate our early arrival and late departure by holding our baggage safely. The bar in the lobby had a great deal on buckets of beer, and the pool was refreshing.
Stayed 3 nights in Jun 2024