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Hotel Imperial Laguna Faranda

3.0 star property
3-star golf hotel near Cancun Convention Center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Imperial Laguna Faranda

Outdoor pool, open 8:00 AM to 8:30 PM, sun loungers
Lake
Front of property
View from property
Arcade

Reviews

6.2 out of 10

Popular amenities

  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi

Explore the area

Map
Calle Quetzal No.11, Km 7.5, Cancun, QROO, 77500
  • Cancun Golf Club at Pok Ta Pok
    11 min walk
  • Plaza Caracol Mall
    12 min walk
  • Cancun Convention Center
    18 min walk
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    25 min drive

Room options

View all photos for Standard Room

Standard Room

Standard Room

  • 37 sq m
  • Golf view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Classic Room, Balcony, Lagoon View

Classic Room, Balcony, Lagoon View

Classic Room, Balcony, Lagoon View

  • 40 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Similar properties

Exterior
Suites Costa Cancun
Pet-friendly
Parking included
Free WiFi
Restaurant
3.5 out of 5, Good, (410)
The price is CA $67
per night
CA $88 total
includes taxes & fees
1 Dec - 2 Dec
Suites Costa Cancun

About the area

Cancun

Oceanside stay.Your stay at this Zona Hotelera hotel places you within 2 miles (3 km) of Cancun Convention Center and Tortuga Beach. Playa Tortugas and La Isla Shopping Mall are also within 3 miles (5 km).

What's nearby

  • Cancun Convention Center - 18 min walk
  • Tortuga Beach - 20 min walk
  • Cancun Interactive Aquarium - 4 min drive
  • La Isla Shopping Mall - 6 min drive
  • Playa Tortugas - 9 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 25 min drive

Restaurants

  • ‪Señor Frogs - ‬4 min drive
  • ‪Club InterContinental - ‬6 min walk
  • ‪The Surfin Burrito - ‬5 min drive
  • ‪Taqueria los Chachalacos - ‬3 min drive
  • ‪Los de Pescado - ‬3 min walk

About this property

Hotel Imperial Laguna Faranda

3-star golf hotel near Cancun Convention Center
There's a restaurant on site. WiFi is free in public spaces. An outdoor pool, a terrace, and multilingual staff are also featured at the business-friendly Hotel Imperial Laguna Faranda. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Cancun hotel.

  • 62 guestrooms or units
  • 3 levels
  • 4 buildings
  • Poolside lounge chairs
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Elevator
  • Smoking in designated areas
  • Dining venue
Hotel Imperial Laguna Faranda offers 62 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Rooms open to balconies. Each accommodation is individually furnished. Televisions come with satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English, Spanish

Property amenities

Family friendly

  • Free rollaway/extra beds
  • Outdoor pool

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Street parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • 1 restaurant

Things to do

  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Satellite channels
  • TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free rollaway beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Free bottled water

More

  • Access via exterior corridors
  • Desk
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 3.80 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Pool access available from 8:00 AM to 8:30 PM.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Celuisma Imperial Laguna
Celuisma Imperial Laguna Cancun
Beach House Imperial Laguna Faranda Hotels Hotel Cancun
Celuisma Imperial Laguna Hotel Cancun
Celuisma Laguna Imperial
Hotel Imperial Laguna
Imperial Laguna
Imperial Laguna Hotel
Celuisma Imperial Laguna Cancun Hotel Cancun
Imperial Laguna Cancun
Beach House Imperial Laguna Faranda Hotels Hotel
Beach House Imperial Laguna Faranda Hotels Cancun
Hotel Imperial Laguna Faranda Cancun
Hotel Imperial Laguna Faranda
Imperial Laguna Faranda Cancun
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Hotel Hotel Imperial Laguna by Faranda Cancun
Cancun Hotel Imperial Laguna by Faranda Hotel
Hotel Hotel Imperial Laguna by Faranda
Hotel Imperial Laguna by Faranda Cancun
Celuisma Imperial Laguna Hotel
Beach House Imperial Laguna by Faranda Hotels
Imperial Laguna Faranda Cancun
Imperial Laguna Faranda Cancun
Hotel Imperial Laguna by Faranda
Hotel Imperial Laguna Faranda Hotel
Hotel Imperial Laguna Faranda Cancun
Hotel Imperial Laguna Faranda Hotel Cancun

Hotel Imperial Laguna Faranda Reviews

Reviews

6.2
Rating 10 - Excellent. 94 out of 645 reviews" "
Rating 8 - Good. 173 out of 645 reviews" "
Rating 6 - Okay. 158 out of 645 reviews" "
Rating 4 - Poor. 92 out of 645 reviews" "
Rating 2 - Terrible. 128 out of 645 reviews" "

6.2/10

Cleanliness

6.8/10

Staff & service

6.2/10

Amenities

5.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

Deborah A

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
I only stayed there because it was close to the nightclubs. It’s in terrible condition sink was broken, bedsheets stained, hard beds, horrible smell.
Stayed 5 nights in Jul 2024

2/10 Terrible

Rolando

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was horrible, the room was not even presentable at all, dirty dishes, ripped off bed, the door yo the balcony I couldn’t even open, the door trush it wouldn’t close, the small fridge was dirty, the closet was horrible, very sad experience, I wouldn’t ever stay in this hotel again, not even for free
Stayed 13 nights in Jun 2024

8/10 Good

Emilie

Travelled with family
Liked: Staff & service, property conditions & facilities
Personnel sympathique. Bel emplacement sur le bord de la lagune.
Stayed 1 night in Jul 2024

2/10 Terrible

luis

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No hot water room was leaking and fungus
Stayed 2 nights in Jun 2024

2/10 Terrible

Emerson

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We were giving a room COVERED in mold. Literally mold on the walls and ceiling. Disgusting. The staff was nice enough to change our rooms. Unfortunately the AC was leaking and the water ran down the room so wasn’t a nice feeling walking around feeling the water on my feet in the middle of the night. Area is very dark and you can hear noise from other rooms and noise from across the lagoon ALL NIGHT LONG. Very unpleased with our stay. Do not recommend and would definitely suggest just paying the extra you need to for a nicer hotel, even if it’s just $30-$50, DO IT and do not stay here.
Stayed 1 night in Jun 2024

8/10 Good

Jose M

Liked: Cleanliness, property conditions & facilities
Great location, no expensive. No hot water, but not needed. Use the bus not need rental car
Stayed 4 nights in Jun 2024

2/10 Terrible

Virginia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT STAY HERE! ZERO STARS
There was no hot water in the shower. They were limited on towels and toilet paper they would give us. Charged us for a second key to the room that 3 people were staying in. I will never stay there again and will never recommend to anyone! Overall horrible experience
Stayed 4 nights in May 2024

2/10 Terrible

Cody

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a dump. I stayed here 7 days. From the moment I checked in I regretted booking this stay. I booked on Expedia. If I could have cancelled I would have. When I checked in the clerk said I had to pay an additional $40.00 for their government tax. I already paid taxes through Expedia. I paid it because I was tired and ready to get some rest. The first 4 I had no hot water. The whole place is filthy and run down. The doors hardly shut on the rooms. The elevator was broke down half the time I was there. When they removed the out of order sign from it, I tried to use it. I was stuck in the elevator over 20 minutes. There Is no phone in the elevator to call for help. The main issue is once you book with Expedia and pay for it, it’s almost impossible to get a refund. Do yourself a favor, don’t stay here.
Stayed 8 nights in May 2024

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet area and family friendly
Stayed 5 nights in Mar 2024

10/10 Excellent

Rommane

Liked: Staff & service, room comfort
Disliked: Cleanliness
I enjoyed my stay would stay there again .
Stayed 7 nights in Mar 2024

6/10 Okay

Eynar

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Poor costumer service, poor housekeeping
Not so good experience, specially with housekeeping and the people up front. They never clean/ sweep my villa. All they did was put new towels, they even took away the bed liners never replaced them bad service in general. The location was very convenient 5 minutes away from the main strip also outside the villa by the pool was ok.
Stayed 6 nights in Mar 2024

10/10 Excellent

Mathilde

Stayed 4 nights in Mar 2024

10/10 Excellent

Rosa

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I like the zone is very accessible to the center of Cancun very quiet & safe I like the fact they provide bottle waters & refills water
Stayed 6 nights in Feb 2024

8/10 Good

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
some rooms are newly renovated, some are not. My rating is for the renovated only.
Stayed 14 nights in Feb 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, property conditions & facilities
Good for the money!
Stayed 2 nights in Feb 2024

2/10 Terrible

Navneet

Travelled with family
very bad
Stayed 1 night in Feb 2024

8/10 Good

Maria Fernanda

Stayed 3 nights in Feb 2024

10/10 Excellent

Alejandro

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito
Stayed 4 nights in Feb 2024

8/10 Good

Martin

Liked: Staff & service
As we had gotten there a few hours early for our check in the friendly staff let us park our car so we could walk and get something to eat before checking in. Place was clean enough and in a nice enough location to get to food and other things to do. Wish we had time to go use the pool as it looked nice and refreshing.
Stayed 2 nights in Feb 2024

10/10 Excellent

Liban

Stayed 7 nights in Jan 2024

10/10 Excellent

Jhon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Jenny

Stayed 3 nights in Jan 2024

2/10 Terrible

Alan

Stayed 3 nights in Dec 2023

6/10 Okay

Jonah

Disliked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2023

4/10 Poor

Mustapha

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Dec 2023