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Hotel NYX Cancun All Inclusive

3.5 star property
3.5-star beachfront property near Tortuga Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel NYX Cancun All Inclusive

2 outdoor pools, pool umbrellas, sun loungers
On the beach, white sand, beach cabanas, sun loungers
Superior Suite | Beach/ocean view
Front of property - evening/night
Beach massages

Reviews

8.6 out of 10

Excellent

Popular amenities

  • All-inclusive
  • Bar
  • Hot tub
  • Room service
  • Pool
  • Breakfast included

Explore the area

Map
Blvd. Kukulkan, Manzana 52, Km 11.5, Zona Hotelera, Cancun, QROO, 77500
  • La Isla Shopping Mall
    8 min walk
  • Restaurante Bellavista
    1 min walk
  • Cancun Bus Station ADO
    14 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    22 min drive

Room options

View all photos for Suite (Sunset)

Suite (Sunset)

Suite (Sunset)

  • 37 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 37 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Room

Junior Room

Junior Room

  • 42 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Standard Room | View from room

Standard Room

  • 25 sq m
  • Resort view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Suite

Superior Suite

Superior Suite

  • 58 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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Exterior

Oleo Cancun Playa All Inclusive Resort

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Breakfast included
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Spa
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The price is CA $422
per night
CA $515 total
includes taxes & fees
4 Jan - 5 Jan
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About the area

Cancun

On the beach.Within a 10-minute walk of this Zona Hotelera property, you'll find La Isla Shopping Mall and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Cinemex La Isla Cancun and Tequila Museum are also within half a mile (1 km).

What's nearby

  • La Isla Shopping Mall - 8 min walk
  • Cancun Interactive Aquarium - 9 min walk
  • Chac Mool Beach - 3 min drive
  • Forum Beach - 3 min drive
  • Cancun Convention Center - 3 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive

Restaurants

  • ‪Starbucks - ‬7 min walk
  • ‪Duna Pool Bar - ‬12 min walk
  • ‪Andiamo - ‬7 min walk
  • ‪Los Chachalacos - ‬7 min walk
  • ‪Azulinda Cafe & Bar - ‬6 min walk

About this property

Hotel NYX Cancun All Inclusive

3.5-star beachfront property near Tortuga Beach
Hotel NYX Cancun All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. Cool off in one of the 2 outdoor swimming pools at Hotel NYX Cancun All Inclusive, and enjoy amenities like a spa tub and a fitness center.

Free breakfast is served daily. There are 4 restaurants on site, along with a grocery/convenience store. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Cancun property.

  • 195 guestrooms or units
  • 8 buildings
  • 4 dining venues
  • 2 bars or lounges
  • Buffet breakfast (free)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar by the pool
Hotel NYX Cancun All Inclusive offers 195 air-conditioned accommodations with safes and hair dryers. This Cancun property provides complimentary wireless Internet access. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include showers and complimentary toiletries. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Languages

English, Spanish

Property amenities

Family friendly

  • 2 outdoor pools
  • Grocery/convenience store
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Food and drink

  • Free buffet breakfast available daily 7 AM–11 AM
  • 4 restaurants
  • 2 bars/lounges and 1 poolside bar
  • Room service available

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Fitness center
  • Shopping
  • Spa services
  • Spa tub
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
The Chianti restaurant is only available to guests booked for a minimum of 3 nights, and the Umami restaurant is only available to guests booked for a minimum of 5 nights.
Some suites are located on upper floors, accessible only by stairs. Guests who may encounter issues with stairs should contact this property in advance to request a suite on a floor with elevator service.

Renovations and closures

The property will be renovating from April 1 2024 to February 28 2025 (completion date subject to change). The following areas are affected:
  • One of the swimming pools
  • Exterior
  • Hallway
  • Spa tub

Guests will have access to the following alternate facilities during the renovation:

  • Outdoor pool

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel NYX Cancun All Inclusive

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 35 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 35 (one-way), (up to 12 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Nyx All Inclusive
Nyx Cancun All Inclusive
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Hotel NYX Cancun All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 654 out of 1111 reviews" "
Rating 8 - Good. 243 out of 1111 reviews" "
Rating 6 - Okay. 119 out of 1111 reviews" "
Rating 4 - Poor. 45 out of 1111 reviews" "
Rating 2 - Terrible. 50 out of 1111 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Craig William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely resort and incredibly friendly staff.
Stayed 4 nights in Nov 2024

10/10 Excellent

SAMUEL FLOYD, Arlington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Nov 2024

10/10 Excellent

Kristy Alise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Kristy Alise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. Staff was amazing, super friendly and very accommodating. Would definitely recommend this place. It’s not a big resort but that made it more personable. We got to know the staff and even other guests.
Stayed 3 nights in Sep 2024

8/10 Good

Trakida

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I had a great time! Staff was very friendly and accommodation for any and everything! We will return!
Stayed 3 nights in Sep 2024

8/10 Good

Disneyris

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel en las fotos se grande y mas bonito, pero es conveniente vs al precio que tiene. La comida estaba variada y rica y muy buen ambiente.
Stayed 5 nights in Sep 2024

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly
Stayed 5 nights in Sep 2024

10/10 Excellent

Kate

Stayed 1 night in Sep 2024

8/10 Good

Emma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice smaller hotel right on the beach. Immaculately clean. Staff were all really helpful and polite. Only slight downside for me, is a lack of vegetation options, particularly on the lunch menu. We thoroughly enjoyed our stay at NYX hotel though.
Stayed 7 nights in Sep 2024

10/10 Excellent

Swati

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend this hotel to everyone. Best service best room,best food ,best drinks. Thanks for making my vacation so wonderful
Stayed 3 nights in Sep 2024

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay staff was friendly
Stayed 1 night in Sep 2024

8/10 Good

Mihaly

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast
Stayed 4 nights in Sep 2024

10/10 Excellent

Ariadna, Spring

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 3 nights in Sep 2024

10/10 Excellent

Gadibel

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and food
Stayed 2 nights in Sep 2024

6/10 Okay

Fidencio

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Chianti restaurant has great food and Balam’s (food server) service was excellent.
Stayed 3 nights in Sep 2024

10/10 Excellent

Liza

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful 7 days stay at this hotel. We surely coming back again soon.
Stayed 7 nights in Sep 2024

10/10 Excellent

omar

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I love everything about the property and specially the staff. Mr Edgar the food and beverage manager is awesome extremely helpful very courteous and always hands on the job . Emiliano waiter on the beach a nonstop and very attentive. The only thing we didn’t like was the all inclusive in the restaurants you only have so many choices
Stayed 3 nights in Sep 2024

6/10 Okay

Mercedez, Oxnard

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DINNING WAS NOT GOOD. FOOD WAS NOT FRESH I WOULD ORDER A PLATE OF FOOD IT WOULD BE SO COLD. THE JAPANESE FOOD RESTAURANT WAS GOOD THE STAFF WAS EXCELLENT. STAFF WAS NOT FRIENDLY THEY WERE FIGHTING FOR TIPS. THE WAY STAFF TALK TO EACH OTHER IS SO UNPROFESSIONAL. THE TOUR THEY OFFER IS A SCAM TO THE GALLERY THE STAFF THERE IS SO RUDE AND INSIST YOU BUY STUFF. IF YOU DONT THEN THERE BEHAVIOR CHANGES THEY ARE SO RUDE AND YOU HAVE TO WAIT FOR THE WHOLE GROUP ITS NOT WORTH YOUR TIME PRICES ARE 10 TIMES MORE PRICY THEN OTHER PLACES. AWFUL EXPERIENCE. I WAS IN ROOM 601 AND THERE WAS UP TO 6 MEN OUTSIDE MY ROOM ALL THE TIME THEY WOULD SLAM THE DOOR,ITS NEXT TO A MAINTAINANCE ROOM. IT WAS A BAD EXPERIENCE
Stayed 3 nights in Sep 2024

8/10 Good

gerri

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I wish there were more meal options for lunch and dinner. The best meal of the day was breakfast. I would have liked to have a buffet option for lunch as well. The property did not have a workout facility.
Stayed 7 nights in Sep 2024

6/10 Okay

Jamie

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
When we arrived the front desk didn’t look very happy to see us and didn’t explain where our room was. We booked a standard room and it was really small which we didn’t mind but it did not have any air circulation at all! Our clothes were musty and wouldn’t even dry. We left tip for the cleaning crew and they always made sure our room was nice and clean and refreshed our towels when we returned everyday. We left a separate tip for our drinks in the room, they give you 2 big water bottles, 2 beers and 2 sodas everyday. The overall hotel is nice, big pool and we always seemed to find a lounge chair either at the pool or in the beach. Even though the small pool and hot tub were still closed for renovations. The cocktails aren’t that good, way too sugary and fake processed juices. We ended up just having beer and sparkling wine. The hotel is super close to the ocean, which is an huge plus because we noticed some of the bigger resorts are far from the ocean with a very long sandy walk to the water. The beach servers are the Best!! For that we would come back again but we would make sure to get a room with a balcony this time to let air in. The sushi was so delicious!! And the buffets were pretty good but breakfast seemed to be the same every day. It is walking distance to Isla shopping mall. And transportation to xcaret is right next door.
Stayed 6 nights in Aug 2024

2/10 Terrible

Jorge

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Demasiadas restricciones y nada de flexibilidad y casi nada de entretenimientos en las instalaciones y no hay nada de alimentación a cualquier hora pues no creo que deba considerarse todo incluido este hotel
Stayed 5 nights in Sep 2024

4/10 Poor

Nhu V

Travelled with family
Disliked: Staff & service, property conditions & facilities
The room was in internet is nice and low prices , but when we came there the room was very small and too old . We had to upgrade for comfort . The admin people there was not help the customer at all.
Stayed 6 nights in Sep 2024

10/10 Excellent

Ainuddin

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing experience
Stayed 7 nights in Sep 2024

10/10 Excellent

Najah

Liked: Cleanliness, staff & service, property conditions & facilities
The service and the food was excellent
Stayed 4 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty nice
Lovely hotel and the all inclusive is quite worth it since it includes food and drink throughout the whole day. It has direct beachfront access and outdoor pool. Part of the hotel is under construction right now (which I believe is for the hot tub since I didn’t find the 3 outdoor hot tubs in the hotel) the breakfast is decent, we like the food at the beach the most, very good fish and shrimp tacos and calamari. The dinners are hit or miss, they do different cuisine throughout the week. oriental night is not good, but other nights are decent. If you stay for 3 nights they also include dinner at their Italian restaurant with 3 courses, staying 5 nights includes dinner at their Japanese restaurant take either teppanyaki or sushi. Overall a pretty good deal!
Stayed 5 nights in Sep 2024