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Hotel NYX Cancun All Inclusive

3.5 star property
3.5-star beachfront property near Tortuga Beach

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel NYX Cancun All Inclusive

2 outdoor pools, pool umbrellas, sun loungers
On the beach, white sand, beach cabanas, sun loungers
Superior Suite | Beach/ocean view
Beach massages
Front of property - evening/night

Reviews

8.6 out of 10
Excellent

Popular amenities

  • All-inclusive
  • Bar
  • Hot tub
  • Room service
  • Pool
  • Breakfast included

Explore the area

Map
Blvd. Kukulkan, Manzana 52, Km 11.5, Zona Hotelera, Cancun, QROO, 77500
  • La Isla Shopping Mall
    ‪8 min walk‬
  • Cancun Interactive Aquarium
    ‪9 min walk‬
  • Isla Dorada
    ‪13 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪22 min drive‬

Room options

View all photos for Suite (Sunset)

Suite (Sunset)

Suite (Sunset)

  • 37 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 37 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Room

Junior Room

Junior Room

  • 42 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Standard Room | View from room

Standard Room

  • 25 sq m
  • Resort view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Suite

Superior Suite

Superior Suite

  • 58 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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Exterior

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The price is CA $482
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includes taxes & fees
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About the area

Cancun

On the beach.Within a 10-minute walk of this Zona Hotelera property, you'll find La Isla Shopping Mall and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. El Sol de Cancun and Cinemex La Isla Cancun are also within half a mile (1 km).

What's nearby

  • La Isla Shopping Mall - 8 min walk
  • Cancun Interactive Aquarium - 9 min walk
  • Forum Beach - 3 min drive
  • Cancun Convention Center - 3 min drive
  • Tortuga Beach - 9 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive

Restaurants

  • ‪Starbucks - ‬7 min walk
  • ‪Duna Pool Bar - ‬12 min walk
  • ‪Andiamo - ‬7 min walk
  • ‪Los Chachalacos - ‬7 min walk
  • ‪Azulinda Cafe & Bar - ‬6 min walk

About this property

Hotel NYX Cancun All Inclusive

3.5-star beachfront property near Tortuga Beach
Hotel NYX Cancun All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. Cool off in one of the 2 outdoor swimming pools at Hotel NYX Cancun All Inclusive, and enjoy amenities like a spa tub and a fitness center.

Free breakfast is served daily. There are 4 restaurants on site, along with a grocery/convenience store. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Cancun property.

  • 195 guestrooms or units
  • 8 buildings
  • 4 dining venues
  • 2 bars or lounges
  • Buffet breakfast (free)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar by the pool
Hotel NYX Cancun All Inclusive offers 195 air-conditioned accommodations with safes and hair dryers. This Cancun property provides complimentary wireless Internet access. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include showers and complimentary toiletries. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Languages

English, Spanish

Property amenities

Family friendly

  • 2 outdoor pools
  • Grocery/convenience store
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Food and drink

  • Free buffet breakfast available daily 7 AM–11 AM
  • 4 restaurants
  • 2 bars/lounges and 1 poolside bar
  • Room service available

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Fitness center
  • Shopping
  • Spa services
  • Spa tub
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
The Chianti restaurant is only available to guests booked for a minimum of 3 nights, and the Umami restaurant is only available to guests booked for a minimum of 5 nights.
Some suites are located on upper floors, accessible only by stairs. Guests who may encounter issues with stairs should contact this property in advance to request a suite on a floor with elevator service.

Renovations and closures

The property will be renovating from April 1 2024 to February 28 2025 (completion date subject to change). The following areas are affected:
  • One of the swimming pools
  • Exterior
  • Hallway
  • Spa tub

Guests will have access to the following alternate facilities during the renovation:

  • Outdoor pool

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel NYX Cancun All Inclusive

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 35 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 35 (one-way), (up to 12 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

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Hotel NYX Cancun All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 665 out of 1135 reviews" "
Rating 8 - Good. 250 out of 1135 reviews" "
Rating 6 - Okay. 124 out of 1135 reviews" "
Rating 4 - Poor. 46 out of 1135 reviews" "
Rating 2 - Terrible. 50 out of 1135 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Craig William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely resort and incredibly friendly staff.
Stayed 4 nights in Nov 2024

10/10 Excellent

SAMUEL FLOYD, Arlington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Nov 2024

10/10 Excellent

Jesus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room Was always clean. Bars were good. And food was ok, we got a cheap rental car with JM car Cancún for $150 for 7 days. The staff was amazing and the coupes massage was worth it. I do recommend making the hibachi reservations for a special night. My wife got it for mt birthday and it was really fun.
Stayed 7 nights in Oct 2024

10/10 Excellent

vinay

Liked: Cleanliness, staff & service, property conditions & facilities
Loooooved it
Stayed 1 night in Oct 2024

10/10 Excellent

Carlos A, Brighton

Liked: Cleanliness, staff & service, property conditions & facilities
Food and staff was excellent! Hotel is a little smaller than others but overall my stay was awesome!
Stayed 3 nights in Oct 2024

8/10 Good

James

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

10/10 Excellent

KARA

Stayed 2 nights in Aug 2024

10/10 Excellent

Naira

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and helpful.
Stayed 3 nights in Oct 2024

10/10 Excellent

Nafi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing relaxing week!
Stayed 6 nights in Oct 2024

6/10 Okay

Constantinos

Stayed 5 nights in Sep 2024

8/10 Good

Julissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a variety of food.
Stayed 3 nights in Oct 2024

8/10 Good

octavio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good place, nice area, little noisy in the room becaue it was close to the street.
Stayed 7 nights in Sep 2024

10/10 Excellent

Elvira M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
This small resort was above our expectations. We spent 4 nights here and most of the reviews were spot on. The beach was immaculate. We were always able to find loungers. No seaweed at all! You can order food and drinks on the beach. The Deck-Never had a bad meal here. Quesadillas, wraps, guacamole and pico were our favorite. I'd caution against the burgers because we saw the meat sitting in the sun uncovered for about 20 min which is scary. Umami-the tepanyaki table is only included if you stay 5 nights, but the sushi bar and dining room doesn't require a long stay or a reservation. We had kimani rolls, shrimp fried rice, octopus and fried chicken. Octopus was rubbery but the others were superb. Teriyaki chicken was bland with no sauce. Chianti-Included with 3 nights and it is a must. The Lasagna was so meaty and flavorful. Veal costoletta was juicy. Breakfast buffet had minimal options but was still tasty. French toast was always fluffy. Omelets were typical. They had something like a fajita mix with meat peppers and onions as well as hot sandwiches as options too. They didn't have trays of bacon but had some available for omelets which was weird. Rooms-If you don't upgrade the room gives college dorm vibes. Small with just the basics. We upgraded to the master suite. Well worth it. The resort itself is old, but they are working on renovating it. Think old English cottage meets Santorini Greece. Quirky nooks and levels are kind of awkward but charming.
Stayed 4 nights in Oct 2024

10/10 Excellent

Ifrendely

Travelled with family and small children
Liked: Cleanliness, staff & service
Great location, friendly staff. Lot of stairs so it is difficult to walk around with baby stroller (steep ramps).
Stayed 6 nights in Oct 2024

10/10 Excellent

sharen shalonda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Kimmiley

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 5 nights in Oct 2024

10/10 Excellent

Gamaliel

Liked: Cleanliness, staff & service, property conditions & facilities
Just great staff and great place
Stayed 3 nights in Oct 2024

6/10 Okay

Mark

Travelled with partner
Liked: Staff & service
Disliked: Amenities
I really wasn’t too fond of the resort…..no activities and no shows at night….. pool was small but food was great! There was only one pool….. ocean was perfection! That’s we stayed the whole time! N
Stayed 3 nights in Oct 2024

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely diligent and always around! Food was great, waiters and bartenders were very attentive and did a wonderful job !
Stayed 6 nights in Oct 2024

10/10 Excellent

Keziah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

6/10 Okay

Alejandra

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
building looks old / food is not that good
Stayed 5 nights in Sep 2024

8/10 Good

Ronnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honesty is essential in these types of reviews. Peoples hard earned money(owners/guests) are heavily involved. So I will be as honest and forthcoming as possible. NYX is quite literally built like a fortress. She has too! Because of the tropical weather that is unpredictable..she is built to take a punch. I was impressed. Unfortunately, if you have poor walking issues..any movement is a challenge. Example..to go upstairs you need to go downstairs then upstairs again. If you have difficulties this may not be for your stay. The food was ranged from ok to pretty darn good. The service and hospitality were excellent. Presentation was lovely at every meal. Lovely staff. Very helpful and genuine smiles. Our room was neat and tidy. It actually stayed cool without any mechanical help. The location is on the strip. For a few pesos catch the bus and save some grief. They are fast and reliable 7 days a week. You are walking distance to the river walk. La Isla malls and aquarium. We had a terrific time to be honest. As mentioned, a more active lifestyle will have your knees thanking you. Lovely beach, roped off for safety. Overall, a fun time.
Stayed 5 nights in Oct 2024

10/10 Excellent

Carolyn

Travelled with partner
This is a beautiful property. The staff was wonderful and took great care of us from the moment we arrived. Make sure to visit Alberto and Raffael at the Magic Bar. Fantastic bartenders. Mateo in the Chianti restaurant was awesome. He even introduced us to the chef, Freddy who was equally personable and welcoming. There is a lot of attention to detail at this property. The lighted make up mirror in the bathroom was definitely appreciated. The beach is clean and beautiful. The pool staff had activities and trivia contests all day long. We even met a few new friends. We were offered a room upgrade for a small fee which we took advantage of and our balcony over looked the beach with stunning views of the water. We were offered a complimentary dinner at Tacos Villanos and it was delicious. The food as part of our all inclusive was Excellent. Which I did not expect. I will Say that there are several stone stair cases. I’m sure there were alternative routes but if stairs are a concern you should check with them. I will Be coming back. By far my favorite place in Cancun.
Stayed 3 nights in Oct 2024

10/10 Excellent

Angelita

Liked: Cleanliness, staff & service, property conditions & facilities
Wanna come back
Stayed 4 nights in Sep 2024