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InterContinental Presidente Cancun Resort, an IHG Hotel

5.0 star property
5-star beachfront resort near Tortuga Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for InterContinental Presidente Cancun Resort, an IHG Hotel

Property amenity
On the beach, white sand, beach umbrellas, beach towels
Point of interest
Sundeck
2 outdoor pools, cabanas (surcharge), pool umbrellas

Reviews

8.8 out of 10

Excellent

Guests liked:

Clean rooms, friendly staff, spacious rooms

Popular amenities

  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Pool
    Pool
  • Hot tub
    Hot tub
  • Breakfast available
    Breakfast available
  • Spa
    Spa

Explore the area

Map
Boulevard Kukulkan KM 7.5, Zona Hotelera, Cancun, QROO, 77500
  • Plaza Caracol Mall
    9 min walk
  • Cancun Golf Club at Pok Ta Pok
    11 min walk
  • Cancun Convention Center
    13 min walk
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    29 min drive

Room options

View all photos for Signature Suite, 1 King Bed

Signature Suite, 1 King Bed

Signature Suite, 1 King Bed

  • 154 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Signature)

Free toiletries, hair dryer, bathrobes, slippers

Club Room, 1 King Bed (Signature)

  • 60 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Single Bed (Intercontinental)

Premium bedding, down comforters, Tempur-Pedic beds, minibar

Deluxe Suite, 1 Single Bed (Intercontinental)

  • 60 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Classic Room, 1 King Bed, Lagoon View

Premium bedding, down comforters, Tempur-Pedic beds, minibar

Classic Room, 1 King Bed, Lagoon View

  • 34 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, down comforters, Tempur-Pedic beds, minibar

Room, 1 King Bed, Accessible

  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds

Room amenity

Classic Room, 2 Queen Beds

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 2 Queen Beds, Lagoon View

Premium bedding, down comforters, Tempur-Pedic beds, minibar

Classic Room, 2 Queen Beds, Lagoon View

  • 34 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 Single Bed

Room amenity

Classic Room, 1 Single Bed

  • 34 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Classic Room, 1 King Bed, Terrace

Premium bedding, down comforters, Tempur-Pedic beds, minibar

Classic Room, 1 King Bed, Terrace

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

Premium bedding, down comforters, Tempur-Pedic beds, minibar

Room, 2 Queen Beds, Accessible

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Ocean View

Classic Room, 1 King Bed, Ocean View

Classic Room, 1 King Bed, Ocean View

  • 34 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Business Lounge Access, Lagoon View

View from room

Room, 1 King Bed, Business Lounge Access, Lagoon View

  • 34 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Suite, 2 Queen Beds, Ocean View

Club Suite, 2 Queen Beds, Ocean View

Club Suite, 2 Queen Beds, Ocean View

  • 60 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Business Lounge Access, Lagoon View

Room, 2 Queen Beds, Business Lounge Access, Lagoon View

Room, 2 Queen Beds, Business Lounge Access, Lagoon View

  • 34 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Ocean View

Premium bedding, down comforters, Tempur-Pedic beds, minibar

Room, 2 Queen Beds, Ocean View

  • 34 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds (Signature)

Free toiletries, hair dryer, bathrobes, slippers

Club Room, 2 Queen Beds (Signature)

  • 60 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite, 1 King Bed (Coral)

Presidential Suite, 1 King Bed (Coral) | Room amenity

Presidential Suite, 1 King Bed (Coral)

  • 200 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Terrace, Lagoon View

Premium bedding, down comforters, Tempur-Pedic beds, minibar

Suite, 1 King Bed, Terrace, Lagoon View

  • 65 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Terrace, Ocean View

Suite, 1 King Bed, Terrace, Ocean View

Suite, 1 King Bed, Terrace, Ocean View

  • 65 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Premium bedding, down comforters, Tempur-Pedic beds, minibar

Classic Room, 1 King Bed

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Terrace

Room amenity

Classic Room, 2 Queen Beds, Terrace

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds, Terrace, Ocean View

Premium bedding, down comforters, Tempur-Pedic beds, minibar

Club Room, 2 Queen Beds, Terrace, Ocean View

  • 60 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Caribbean)

Premium bedding, down comforters, Tempur-Pedic beds, minibar

Suite, 1 King Bed (Caribbean)

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Terrace, Ocean View

Premium bedding, down comforters, Tempur-Pedic beds, minibar

Club Room, 1 King Bed, Terrace, Ocean View

  • 60 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Ocean View

Premium bedding, down comforters, Tempur-Pedic beds, minibar

Club Suite, 1 King Bed, Ocean View

  • 60 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Similar properties

Aerial view
Emporio Cancun Optional All Inclusive
Pool
All-inclusive
Spa
Kids pool
3.9 out of 5, Good, (1436)
The price is CA $254
per night
CA $312 total
includes taxes & fees
5 Dec - 6 Dec
Emporio Cancun Optional All Inclusive

About the area

Cancun

On the beach.Your stay at this Zona Hotelera resort places you within 2 miles (3 km) of Cancun Convention Center and Tortuga Beach. Langosta Beach and La Isla Shopping Mall are also within 3 miles (5 km).
View more Resorts in CancunOpens in a new window

What's nearby

  • Cancun Convention Center - 13 min walk - 1.2 km
  • Forum Beach - 17 min walk - 1.4 km
  • Tortuga Beach - 2 min drive - 1.8 km
  • Langosta Beach - 3 min drive - 3.0 km
  • La Isla Shopping Mall - 7 min drive - 5.9 km

Getting around

  • Cancun Intl. Airport (CUN) - 29 min drive

Restaurants

  • ‪Club InterContinental - ‬1 min walk
  • ‪Starbucks - ‬10 min walk
  • ‪Lounge 24 - ‬8 min walk
  • ‪Lobby Bar - ‬8 min walk
  • ‪Los de Pescado - ‬4 min walk

About this property

InterContinental Presidente Cancun Resort, an IHG Hotel

5-star beachfront resort near Tortuga Beach
Enjoy the umbrellas and beach club on site (surcharge) for a relaxing day at the beach. At InterContinental Presidente Cancun Resort, an IHG Hotel you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. Public spaces have free WiFi and wired Internet. This luxury resort also offers a 24-hour fitness center, a garden, and a terrace. Free self parking is available.

This 5-star Cancun resort is smoke free.

  • 300 guestrooms or units
  • 2 buildings
  • 3 dining venues
  • 8142 sq ft of conference space
  • 756 sq m of conference space
  • Built in 1979
  • Deli
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
InterContinental Presidente Cancun Resort, an IHG Hotel offers 300 accommodations with minibars and safes. Tempur-Pedic beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with satellite channels and pay movies.

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the resort's full-service spa. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs.

Languages

English, Spanish

Property amenities

Family friendly

  • 2 outdoor pools
  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11:30 AM: USD 30 for adults and USD 14 for children
  • 3 restaurants
  • 1 beach bar and 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • 2 outdoor pools
  • 5 spa tubs
  • Beach club (surcharge)
  • Bicycle rentals
  • Ecotours
  • Full-service spa
  • Lifeguards on site
  • Playground
  • Shopping mall
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • In-room accessibility
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Pool access ramp on site
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 42-inch flat-screen TV
  • Pay movies
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Premium bedding
  • Tempur-Pedic bed

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 20 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls and litter boxes are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 4.57 per accommodation, per night
  • Resort fee: USD 12 per accommodation, per night
The resort fee includes:
  • Beach access
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Pool access
  • Valet parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 30 for adults and USD 14 for children
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cancun InterContinental
Cancun InterContinental Presidente Resort
InterContinental Cancun Resort
InterContinental Presidente Cancun
InterContinental Presidente Cancun Resort
InterContinental Presidente Resort
InterContinental Presidente Resort Cancun
Presidente Cancun Resort InterContinental
Presidente InterContinental Resort Cancun
Presidente Resort Cancun
Intercontinental Presidente Cancun Hotel Cancun
InterContinental Presidente
Intercontinental Cancun

InterContinental Presidente Cancun Resort, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 779 out of 1224 reviews" "
Rating 8 - Good. 262 out of 1224 reviews" "
Rating 6 - Okay. 84 out of 1224 reviews" "
Rating 4 - Poor. 39 out of 1224 reviews" "
Rating 2 - Terrible. 60 out of 1224 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rudelia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was excellent. Staff very friendly and helpful.
Stayed 5 nights in Jul 2024

8/10 Good

Miguel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to spend vacations
Stayed 1 night in Aug 2024

10/10 Excellent

Ana Valeria Joza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Gerardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 4 nights in Aug 2024

6/10 Okay

Eliezer

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Alejandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property and room. Hospitable staff and service was good throughout the resort. The food at the restaurants was also pretty good.
Stayed 5 nights in Jul 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

6/10 Okay

Rohit

Travelled with family
Liked: Cleanliness, staff & service, amenities
Loved the beach area.
Stayed 2 nights in Aug 2024

10/10 Excellent

Hector

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach
Stayed 3 nights in Jul 2024

2/10 Terrible

Victor

Stayed 8 nights in Jul 2024

10/10 Excellent

Valeria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great , family friendly , clean and all the employees very kind. Especially Fatima y Gustavo! Thank you so much for everything.
Stayed 10 nights in Aug 2024

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and service were incredible and the resort was beautiful. Prices were great and food was absolutely out of this world. I’m going back next year.
Stayed 6 nights in Jul 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 2 nights in Aug 2024

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
It was a quiet time. That was all what we needed it.
Stayed 6 nights in Aug 2024

8/10 Good

Mufazzal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely small hotel on a great beachside location. The hotel has amazing friendly staff who all had a smile. Our rooms 604 and 608 were on the top floor of the low rise part of the hotel with access to the club lounge which included complementary cooked breakfast and evening cocktails and snacks - our teen age son made the most of this! The hotel was full but felt uncrowded with beach beds being available all of the time. The spa service is excellent as was the 24hr gym although it was quite small. There are 2 restaurants which had ok food but great views onto the beach. The beach is lovely and the sea had a small amount of seagrass. Small amount of fish - I do wish the hotel would place a few large rocks out on the sea bed to attract fish and marine life. Our rooms were large with a nice ensuite. The balcony overlooked the sea. Only negatives are at check in there was poor communication or language problems and we had to have temporary rooms for 2 of the 7 nights at the hotel. They did however put us up in thr presidential suite which is huge and very nice. We did feel they did their best to accommodate us under the circumstances and genuinely felt like they were keen to keep guests happy. It’s an old hotel and feels like you are somewhere which has aged well and was an oasis of peace and relaxation while other hotels around it would be super busy. Finally best thing about the hotel is that they keep the pool open till 10pm often longer so it was a popular spot.
Stayed 7 nights in Jul 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The day was wonderful and super enjoyable however, I did have a missing shirt. Unfortunately, I was not able to get it back because of the lack of time.
Stayed 4 nights in Aug 2024

8/10 Good

Emma L

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is helpful. But needs better food selection.
Stayed 5 nights in Jul 2024

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a good property. Very scenic and beautiful.
Stayed 3 nights in Aug 2024

10/10 Excellent

Dario

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jul 2024

10/10 Excellent

Reyna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place beautiful, nice clean
Stayed 7 nights in Jul 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

PATHPORN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Here for 2 nd time . Hotel was great , great services , room clean but need some improvements. Biggest concern for us is the air conditioning is not cold it is high as 22.5 F at the coldest . But it is still not cold enough for the hot weather outside. The maintenance “ Try to fixed “ but still same temperature . We asked again bout the air conditioning so at the end the give us the fan to use . It shouldn’t a problem but it is . Room is clean but in general is ok .
Stayed 1 night in Aug 2024

10/10 Excellent

Yung Jui

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

GUOBIN

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, beautiful beach, the staff very helpful. Very nice property in general. What we didn't like was the prices of the food and drinks at the restaurant within the property. Extremely expensive! The breakfast buffet around $40.00 dls cnd a person! An espresso $7.00 dls cnd and so on...ridiculous! There are some options for breakfast across the street from the property, not bad.
Stayed 7 nights in Jul 2024