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Mex Hoteles

3.5 star property
3.5-star hotel near Puerto Cancun Marina Town Center

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Photo gallery for Mex Hoteles

Outdoor pool, open 8:00 AM to 10:00 PM, sun loungers
Rooftop terrace
Reception
Minibar, in-room safe, desk, laptop workspace
Outdoor pool, open 8:00 AM to 10:00 PM, sun loungers

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
28 Av Carlos Nader 2, Cancun, QROO, 77500
  • Benito Juarez Municipal Building
    ‪10 min walk‬
  • Mercado 23
    ‪10 min walk‬
  • Las Palapas Park
    ‪11 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪25 min drive‬

Room options

View all photos for STANDARD DOUBLE

STANDARD DOUBLE | City view

STANDARD DOUBLE

  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard King

Standard King | View from room

Standard King

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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Outdoor pool

Suites Malecon Cancun

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
4.0 out of 5, Very good, (1009)
The price is CA $95
per night
CA $122 total
includes taxes & fees
7 Mar - 8 Mar
Suites Malecon Cancun

About the area

Cancun

Heart of Cancun.Within a 10-minute walk of this Downtown Cancun hotel, you'll find Benito Juarez Municipal Building and Mercado 23. Séptimo Día Adventist Church and Las Palapas Park are also within half a mile (1 km).

What's nearby

  • Las Palapas Park - 11 min walk
  • Plaza 28 - 3 min drive
  • Plaza Las Americas - 4 min drive
  • Ultramar Ferry Puerto Juárez - 4 min drive
  • Puerto Cancun Marina Town Center - 4 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 25 min drive

Restaurants

  • ‪La Suegra - ‬8 min walk
  • ‪Taqueria Coapenitos - ‬2 min walk
  • ‪Ty-Coz - ‬5 min walk
  • ‪Yamamoto - ‬7 min walk
  • ‪El Paisano del 23 - ‬8 min walk

About this property

Mex Hoteles

3.5-star hotel near Puerto Cancun Marina Town Center
Mex Hoteles offers its guests an outdoor pool and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 4 meeting rooms. The business-friendly Mex Hoteles also features multilingual staff, concierge services, and express check-in. Self parking is free.

This 3.5-star Cancun hotel is smoke free.

  • 100 guestrooms or units
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Mex Hoteles offers 100 air-conditioned accommodations with minibars and safes. 49-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Cancun hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Food and drink

  • 1 restaurant
  • 1 bar

Things to do

  • Fitness center
  • Outdoor pool

Accessibility

  • Elevator

Room amenities

Entertainment

  • 49-inch Smart TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper

Food and drink

  • Minibar

More

  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mex Hoteles

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Pets and service animals are not allowed on site.

Property is also known as

Mex Hoteles Hotel
Mex Hoteles Cancun
Mex Hoteles Hotel Cancun

Mex Hoteles Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 189 out of 400 reviews
Rating 8 - Good. 95 out of 400 reviews
Rating 6 - Okay. 57 out of 400 reviews
Rating 4 - Poor. 20 out of 400 reviews
Rating 2 - Terrible. 39 out of 400 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Evann

Liked: Staff & service
We were only there one night, but the location was absolutely perfect to get to and from the ADO bus station! We were able to grab a quick and tasty brunch nearby in the morning as well at Bao Vegan :)
Stayed 1 night in Nov 2024

10/10 Excellent

Adi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Joshua

Stayed 1 night in Oct 2024

4/10 Poor

Jaan

Disliked: Cleanliness, staff & service, amenities
Good location close to the ADO station, but the hotel is not in great condition. Additional "tax" was charged during check-in although my booking clearly stated that all taxes and fees are include din the price.
Stayed 1 night in Sep 2024

8/10 Good

Antonia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

PARISA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

2/10 Terrible

Misael

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

2/10 Terrible

Misael

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Besher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Besher

Stayed 2 nights in Jun 2024

6/10 Okay

JUAN MARTIN

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente servicio y la habitación muy limpia
Stayed 1 night in May 2024

10/10 Excellent

Troy

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

6/10 Okay

Bikramjit

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The Hotel is in Downtown but doesn’t feel like downtown. Other then a few small stores arround the hotel, there’s nothing to do in the area. Good part is ADO bus terminal is close to Mex which makes it easy to travel from airport to the hotel. Worst part is the hotel rooms. I would give 1 star to the room. They were very depressing with no views at all. Not something I would recommend for vacation.
Stayed 6 nights in May 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great I’ve gone twice. Once in 2021 and recently in May of 2024. I go because I can walk across the street and there’s an extreme amount of nice bars and restaurants. The food is good at the hotel. They did give me a small room the second time but I think it’s because I bought it on Expedia. I think it’s best if you order your reservation on the original website. But the customer service is good.
Stayed 4 nights in May 2024

2/10 Terrible

Alejandro

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
When I got to the hotel my room had no running water and the AC was not working. The shower water only had hot water. The water smelled like sewage and made my hair really hard and coarse. Finally at the end, water was dripping from the roof. I want to say the staff was great and very friendly, but the experience in the hotel as a whole was not great. For the price you cab argue that you are getting what you pay for, but so much was left to improvement.
Stayed 2 nights in May 2024

8/10 Good

Kouroush

Liked: Cleanliness, staff & service
It is pretty average hotel. The price is ok.
Stayed 1 night in May 2024

10/10 Excellent

Roxana

Stayed 1 night in Apr 2024

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First stop of roadtrip
The Hotel was perfect for what we needed and for a short stay. Closed to Ado station and downtown but far from the beach. Very hard to find when we arrived with our rental car, should have better indication from the street. The pool is very small and next to a bar on the rooftop. The rooftop is not to inviting for guest who does not want to buy drinks or foods at the Bar.
Stayed 3 nights in Mar 2024

8/10 Good

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to transportation, people very helpful. I didn’t like the shower, no hot water.
Stayed 3 nights in Mar 2024

2/10 Terrible

Kevin

Travelled with partner
Disliked: Amenities, property conditions & facilities
If I could give them negative stars I would. Never in my 31 years of life have I experienced such a horrible hotel. Thats coming from someone who has stayed in the cheapesst no name motels and lodgings in the past. I believe that when I am staying at a hotel, the ability to take a hot shower, or at least a warm shower is the absolute bare minimum. To my surprise when we checked in after a long period of travel, the shower was ice cold. No hot water whatsoever. When we talked to the concierge about it when we were about to head out for dinner, the concierge said they will send someone up to teach us how to turn the hot water on, leading us to believe that its just a user issue. So we went about our dinner and was planning on addressing the water issue when we were back. When we came back, and spoke to the concierge (a different one), now they said the boiler is broken and they are working on the issue that night. Okay fine. Next morning, still not fixed, and they said they are working on it that day. We were going out for an excursion so we thought it should he fixed when we are back later that nught. Well unfortunately, because of the inability to take a proper shower after a long trip, my girlfriend caught a cold. And later that night back at the hotel, guess what, water still not fixed. And by then my girlfriend was desperately in need of a hot shower. She ended up not showering after a long day of sweat and grime because she just couldn't risk making her cold even worse. N
Stayed 4 nights in Mar 2024

10/10 Excellent

Freddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its a convenience and comfortable hotel in cancun if you go fo errands to the city.
Stayed 2 nights in Feb 2024

8/10 Good

sergio

Liked: Cleanliness, staff & service
Stayed 5 nights in Mar 2024

6/10 Okay

GUIDECUADOR

Disliked: Staff & service
N/a
Stayed 4 nights in Mar 2024