See all properties

Occidental Costa Cancún All Inclusive

3.5 star property
3.5-star beachfront property near Escénica Tower

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Occidental Costa Cancún All Inclusive

Junior Studio Suite, Hot Tub, Ocean View
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Exterior
View from room

Reviews

7.8 out of 10

Good

Popular amenities

  • All-inclusive
  • Bar
  • Breakfast included
  • Room service
  • Pool
  • Gym

Explore the area

Map
Blvd. Kukulcan Km 4.5, Zona Hotelera, Cancun, QROO, 77500
  • Escénica Tower
    4 min walk
  • Don Quijote
    1 min walk
  • Cancun Bus Station ADO
    6 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    24 min drive

Room options

View all photos for Double Room, Terrace

Double Room, Terrace

Double Room, Terrace

  • 33.4 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room

Free minibar, in-room safe, blackout drapes, iron/ironing board

Double Room

  • 33.4 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for 2x2 interconnecting rooms

Free minibar, in-room safe, blackout drapes, iron/ironing board

2x2 interconnecting rooms

  • 33.4 sq m
  • Resort view
  • Sleeps 7
  • 1 King Bed and 2 Double Beds OR 2 King Beds

View all photos for Double Room, Sea View

Double Room, Sea View

Double Room, Sea View

  • 33.4 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Studio Suite, Hot Tub, Ocean View

Junior Studio Suite, Hot Tub, Ocean View

Junior Studio Suite, Hot Tub, Ocean View

  • 77 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Occidental Tucancún All Inclusive

Pool
Breakfast included
All-inclusive
Spa
3.8 out of 5, Good, (1382)
The price is CA $315
per night
CA $386 total
includes taxes & fees
4 Jan - 5 Jan
Occidental Tucancún All Inclusive

About the area

Cancun

On the beach.With a stay at this Zona Hotelera property, you'll be within half a mile (1 km) of Escénica Tower and 2 miles (3 km) of Puerto Cancun Marina Town Center. Plaza 28 and La Sagrada Familia Parish are also within 6 miles (10 km).

What's nearby

  • Escénica Tower - 4 min walk
  • Playa Tortugas - 6 min walk
  • Langosta Beach - 13 min walk
  • Puerto Cancun Marina Town Center - 3 min drive
  • Tortuga Beach - 7 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 24 min drive

Restaurants

  • ‪Las Hijas de la Tostada - ‬8 min walk
  • ‪Carnitas Michoacán - ‬4 min walk
  • ‪Silk City - ‬12 min walk
  • ‪Los Chachalacos - ‬4 min walk
  • ‪Sirenas Raw Bar - ‬4 min walk

About this property

Occidental Costa Cancún All Inclusive

3.5-star beachfront property near Escénica Tower
Occidental Costa Cancún All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Occidental Costa Cancún All Inclusive like a children's club and an outdoor pool.

Free breakfast is served daily. There are 4 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers a steam room, a fitness center, and a garden. You'll have access to the outdoor pool at a partner property. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Cancun property.

  • 358 guestrooms or units
  • 3 buildings
  • 4 dining venues
  • 2 bars or lounges
  • Built in 1994
  • Buffet breakfast (free)
  • Deli
  • Supervised kid's activities (free)
  • Kid's club
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • 1 conference room
  • Bar by the pool
Occidental Costa Cancún All Inclusive offers 358 accommodations with free minibar items and safes. Plasma televisions are featured in guestrooms.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Cancun property provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the property's full-service spa, zenserenz. Services include hot stone massages, facials, and body treatments. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Family friendly

  • Access to nearby outdoor pool
  • Babysitting (surcharge)
  • Children's club
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Free supervised childcare
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM–noon
  • 4 restaurants
  • 2 bars/lounges and 1 poolside bar
  • Room service available

Things to do

  • Access to nearby outdoor pool
  • Fitness classes
  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch plasma TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cribs/infant beds
  • Free rollaway beds

Bathroom

  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Free minibar

More

  • Iron/ironing board
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Occidental Costa Cancún All Inclusive

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 76.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A facilities fee includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

Additional fees apply for use of the spa, motorized personal watercraft, and parasailing.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Barcelo All Inclusive Cancun
Barcelo Cancun All Inclusive
Barcelo Cancun Costa
Barcelo Costa
Barcelo Costa All Inclusive
Barcelo Costa Cancun
Occidental Costa Cancún All Inclusive All-inclusive property
Cancun Costa
Cancun Costa Barcelo
Costa Barcelo Cancun
Barcelo Costa Cancun Hotel Cancun
Barcelo Costa Cancun Mexico
Costa Real Cancun
Gran Costa Real
Occidental Costa Cancún All Inclusive Cancun
Occidental Costa Cancún Cancun
Occidental Costa Cancún
Occintal Costa Cancún Inclusi

Occidental Costa Cancún All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 990 out of 2363 reviews" "
Rating 8 - Good. 645 out of 2363 reviews" "
Rating 6 - Okay. 343 out of 2363 reviews" "
Rating 4 - Poor. 186 out of 2363 reviews" "
Rating 2 - Terrible. 199 out of 2363 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Patricia J.

Stayed 3 nights in Nov 2024

10/10 Excellent

Rian

Liked: Cleanliness, staff & service, property conditions & facilities
The food and service were excellent. The room was nice. The pool area was great. Each morning for breakfast we were greeted warmly by. Vanilly, Alfredo and Carlos. Best service ever! Our favorite dinner was at Mexico, Lindo the Poc Chuc was amazing. Antonio was a great server. We will definitely stay again.
Stayed 7 nights in Nov 2024

10/10 Excellent

Rian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was excellent. Our favorite was the Poc Chuc at Mexico Lindo. Shout out to Antonio graet server. At breakfast were always greeted warmly by Vanilly, Carlos, and Alfredo. Top notch service. We took a day trip to another hotel because it had a nicer beach, but within a few hours we missed the charm and hospitality of Occidental Costa Cancun. We will definitely stay there again!

8/10 Good

Patricia J.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property staff great for smaller resort. The buffet food and dining was ok but not great. Too many sauces and the meat textures were not consistent.

6/10 Okay

CORA

Travelled with partner
Liked: Staff & service, property conditions & facilities
The property was well maintained. The beach was not the best as it was small and not the green and blue beaches that you would expect. The hotel also made us wait until 3pm to get our room, which is a first time experience for us. Normally when we arrive to the hotels in Cancun even if we are early we are given our room assignment. There were only 3 restaurants and only 2 were open the entire stay.
Stayed 3 nights in Nov 2024

10/10 Excellent

Alex

Practical. I traveled alone. Buffet is simple at lunch but works well. Specialty food in the restaurants is great.Thank you. Excellent job.
Stayed 4 nights in Sep 2024

8/10 Good

Francisco V

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

6/10 Okay

Eric S

Stayed 5 nights in Aug 2024

6/10 Okay

Thanh Xuan

Stayed 4 nights in Jul 2024

10/10 Excellent

Andrea

Business traveller
Liked: Property conditions & facilities
The staff and the food
Stayed 3 nights in Sep 2024

6/10 Okay

YANNA

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Resort are small, elevator limited open, ceiling leaking,
Stayed 6 nights in Jun 2024

10/10 Excellent

subhash

Everything was good. But I wish there was more choice for Vegetarian guests so that we can enjoy variety of dishes.
Stayed 7 nights in Sep 2024

8/10 Good

Idelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great place because everything so close and convenient it is a place that I would be glad to return to so highly recommend it but most importantly it’s because of their wonderful staff especially a beautiful young lady named Brisa she went above and beyond in her service.
Stayed 5 nights in Aug 2024

8/10 Good

Anallely

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Rosa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The property and room were kept clean and my room was stocked with towels and toilet paper daily. The mini fridge was also stocked daily with sodas, beer, and snacks. The main restaurant provided a daily delicious buffet that was kept clean and orderly. Service was exceptional. Please leave gratuity to service staff. They work very hard and that’s how they make a leaving.
Stayed 6 nights in Aug 2024

10/10 Excellent

Maria De Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort is small but very comfortable. Rooms are great and housekeeping does a great job. The food in the buffet option is delicious but if you want to reserve at one of the other two restaurants you can. The beach area is small but perfect to lay and relax and get sun. The only recommendation I would give the property is to offer more entertainment in the form of music to dance to in the evenings. The other suggestion would be to have better air conditioning in the gym and add more space to work out. I would consider to stay here again. Mary G
Stayed 7 nights in Aug 2024

10/10 Excellent

Andi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean beach
Stayed 8 nights in Aug 2024

10/10 Excellent

Gercilaine De

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Jun 2024

10/10 Excellent

ESTEBAN

Liked: Cleanliness, staff & service, property conditions & facilities
Service was very accommodating for such a big group we had
Stayed 7 nights in Aug 2024

6/10 Okay

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Carie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2024

6/10 Okay

Michelle

Liked: Staff & service
Stayed 3 nights in Aug 2024

6/10 Okay

Valene

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Let me start off by saying that the property was extremely clean. I did not notice a drop of garbage on the grounds. The property it self is a bit outdated. I had to switch rooms because the AC in my initial room did not work. They switched me over to another room that was already occupied, and I opened the door and walked in on another patron! They then switched me again where the elevator button did not work for the 6th floor. I would have to continuously push the button for it to work. The rooms are pretty basic… and they do not supply wash cloths automatically. It was nice however that the refrigerator would be restocked daily with sodas, waters, beers and snacks. The property has 1 large pool, a lobby bar, a beach bar, and 2 places to eat (the other restaurant was under renovation). The food at the Mexican restaurant was really good 10/10. The menu changes daily, but you have to make reservations, so make sure you book them early. There is really not much to do on grounds here, so if you’re looking for a party hotel, this is definitely NOT it. The good thing is that it is close to other hotels and the downtown area. -WOMEN TRAVELERS- be wary of the beach area. There’s men out there that I’m not sure if they work for the hotel or not, but they try to get you to go out with them to Coco Bongo. One tried to get me to go to his home and got extremely angry when I did not go with him.
Stayed 5 nights in Aug 2024

10/10 Excellent

Lesley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They made sure to maintain the resort clean.
Stayed 4 nights in Aug 2024

8/10 Good

STEVEN TONGWOOK

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024