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Ocean View Apartments – Increíble

3.0 star property
On private beach with outdoor pool, near Delfines Beach

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Terrace/patio
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Room
Room
Room

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Spa
  • Pool
  • Laundry
  • Air conditioning
  • Outdoor space

Explore the area

Map
Blvd Kukulkan Km 19.5, Zona Hotelera, Cancún Plaza Condominiums, Cancun, QROO, 77500
  • El Rey Ruins
    ‪19 min walk‬
  • Iberostar Cancun Golf Course
    ‪1 min drive‬
  • Delfines Beach
    ‪2 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪13 min drive‬

Room options

View all photos for Panoramic Studio, Balcony, Sea View

Panoramic Studio, Balcony, Sea View

Panoramic Studio, Balcony, Sea View

  • 37 sq m
  • Studio
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Ocean View (Increible Vista al Mar)

Suite, Ocean View (Increible Vista al Mar)

Suite, Ocean View (Increible Vista al Mar)

  • 40 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Panoramic Studio Suite, Beach View, Beachfront

Panoramic Studio Suite, Beach View, Beachfront

Panoramic Studio Suite, Beach View, Beachfront

  • 45 sq m
  • Studio
  • Beach view
  • Sleeps 4
  • 2 King Beds

View all photos for Panoramic Studio Suite, Balcony, Sea View

Panoramic Studio Suite, Balcony, Sea View | Beach/ocean view

Panoramic Studio Suite, Balcony, Sea View

  • 40 sq m
  • Studio
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Studio

Panoramic Studio | Beach/ocean view

Panoramic Studio

  • 40 sq m
  • Studio
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

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Infinity pool

Cyan Cancun Resort & Spa

  • On private beach
  • Pool
  • Spa
  • Parking included
3.9 out of 5, Good, (1284)
The price is CA $203
per night
CA $280 total
includes taxes & fees
6 Mar - 7 Mar
Cyan Cancun Resort & Spa

About the area

Cancun

On the beach.Your stay at this Zona Hotelera apartment places you within 2 miles (3 km) of Iberostar Cancun Golf Course and Delfines Beach. West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Nichupté Lagoon are also within half a mile (1 km).
View more Apartments in CancunOpens in a new window

What's nearby

  • El Rey Ruins - 19 min walk
  • Iberostar Cancun Golf Course - 1 min drive
  • Delfines Beach - 2 min drive
  • Aquaworld - 5 min drive
  • Ventura Park Cancun - 6 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 13 min drive

Restaurants

  • ‪Arena Sports Bar - ‬7 min walk
  • ‪Zai - ‬16 min walk
  • ‪Sun Palace - ‬2 min walk
  • ‪La Hacienda Restaurant - ‬5 min drive
  • ‪Soluna Bar - ‬5 min drive

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Ocean View Apartments – Increíble

3-star beachfront apartment near Delfines Beach
Simply walk outside to smell the salt air and watch the ocean waves from the white sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers.

You can enjoy a drink at the pool bar. WiFi is free in public spaces. This beach apartment also offers an outdoor pool, a garden, and a terrace. You'll have access to the outdoor pool at a partner property. Self parking is free.

Smoking is allowed in designated areas at this 3-star Cancun apartment.

  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Self-service laundry
  • Express check-out
  • Terrace
  • Garden
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar
Air-conditioned accommodations at Ocean View Apartments – Increíble offer minibars and safes. Each accommodation is individually furnished and decorated. Select Comfort beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Microwaves and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Cancun apartment provides complimentary wireless Internet access. 30-inch Smart televisions come with digital channels. Additionally, rooms include irons/ironing boards and ceiling fans.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Languages

English, Italian, Portuguese, Spanish

Property amenities

Beach

  • Private beach
  • Beach towels
  • Beach umbrellas
  • Beach sun loungers

Pool/Spa

  • Outdoor pool
  • Umbrellas
  • Sun loungers
  • Massages
  • Spa services

Internet

  • Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Microwave
  • Toaster
  • Coffee/tea maker
  • Electric kettle

Dining

  • 1 swim-up bar and 1 poolside bar
  • Minibar

Bedrooms

  • Premium bedding
  • Bed sheets provided
  • Select Comfort bed
  • Pillow menu
  • Egyptian cotton sheets

Bathrooms

  • Shampoo
  • Free toiletries
  • Soap
  • Towels provided
  • Toilet paper
  • Hair dryer

Entertainment

  • 30-inch Smart TV with digital service

Outdoor areas

  • Terrace
  • Garden
  • Outdoor furniture

Laundry

  • Laundry facilities
  • Laundry detergent

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Designated smoking areas (fines apply)

Services and conveniences

  • Safe
  • Iron/ironing board
  • Virtual front desk

Location highlights

  • Near the ocean
  • Near the sea
  • On the waterfront

Things to do

  • Outdoor pool access nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • Individually decorated
  • Individually furnished
  • Eco-friendly cleaning products provided
  • Connecting/adjoining rooms avaliable
  • Property does not allow children

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email 48 hours before arrival with check-in instructions and an access code
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
A virtual front desk provides assistance to guests

Access methods

Access code

Pets

  • No pets allowed

Children and extra beds

  • Children 18 and younger are not allowed at this property. All guests older than 18 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay
  • A damage deposit of USD 250 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation. The property is professionally cleaned.

We should mention

  • Reservations are needed for massage services. For reservations, contact the apartment before arrival using the contact information on the booking confirmation.
  • Children 18 years old and younger aren't allowed at this property.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Ocean View Apartments Increíble Apartment Cancun
Ocean View Apartments Increíble Apartment
Ocean View Apartments Increíble Cancun
Ocean View Apartments Increíble
Ocean Apartments Increíble
Ocean Apartments – Increible
Ocean View Apartments – Increíble Cancun
Ocean View Apartments – Increíble Apartment
Ocean View Apartments – Increíble Apartment Cancun

Ocean View Apartments – Increíble Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 29 out of 59 reviews
Rating 8 - Good. 7 out of 59 reviews
Rating 6 - Okay. 7 out of 59 reviews
Rating 4 - Poor. 9 out of 59 reviews
Rating 2 - Terrible. 7 out of 59 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Enzo

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Location! Location!
Stayed 4 nights in Jul 2024

8/10 Good

Mario

Liked: Cleanliness
Stayed 4 nights in Mar 2024

6/10 Okay

Eziuz

Stayed 1 night in Mar 2024

2/10 Terrible

Jaspreet

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Wosrt experience. Waited at main gate for two hours. Host forgot to send us room number and code. Then a shady lady came to show us the room took $350 cad deposit on top of room charges that we paid and left without the details. Stove wire was broken i text to host to let her know and get fixed. She blamed on me. Still waiting on my deposit to get back.
Stayed 2 nights in Feb 2024

4/10 Poor

Hannah

Travelled with group
Disliked: Cleanliness, amenities
Check in was easy and well communicated but that was the only good thing about this stay. 3 of us stayed in the room, which had been stated in our booking but the room only had towels for 2. Both times when I WhatsApped for 1 more it was said there was no one available at the time to provide me one . When I went down to reception, they told me they couldn’t provide me anything as the room we were in wasn’t part of the larger complex - so only communication was through WhatsApp. There was a long thick hair attached to one of the mugs when we arrived, a swimsuit hygiene liner still stuck to the cupboard, the stovetop didn’t work and it appeared that someone had cooked eggs in the kettle? (Long white stringy things on the inside sides of the kettle). There was also a mystery cupboard above the wardrobe that looked to be full of old used towels. We had booked for 7 nights but only stayed 3 before we decided we just had to go somewhere else
Stayed 7 nights in Jan 2024

8/10 Good

ZINA

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The best part is the view. It is rso gut with n the beach. Great for a quick getaway.
Stayed 1 night in Feb 2024

6/10 Okay

Brian

Disliked: Amenities
Property is great. Rooms are very dated and ours was very dirty.
Stayed 3 nights in Feb 2024

10/10 Excellent

Marina

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

Leslie Gwynne

Liked: Cleanliness, amenities, property conditions & facilities
Amazing balcony view! I had a relaxing 4-night stay ☺️
Stayed 4 nights in Sep 2023

2/10 Terrible

szabolcs

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I did reservation for a hotel and I paid. The system changed the date for some season and I wasn’t able to change the date on the reservation. I contacted to customer services and they said no able to contact to the hotel they no have correct number .I was talking to 3 different customer service representative nobody helped me They said I’m not able to change date for my hotel reservations I lost my money I will never use this company again
Stayed 1 night in Aug 2023

4/10 Poor

FERNANDO, cypress

Stayed 4 nights in Jul 2023

10/10 Excellent

Sergio

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente, tanto el trato de las personas como la ubicación todo esta muy accesible!!
Stayed 5 nights in Jun 2023

6/10 Okay

Gloria

Liked: Cleanliness
Stayed 9 nights in Jun 2023

10/10 Excellent

Ariadna, Dallas

Liked: Cleanliness, amenities, property conditions & facilities
INCREDIBLE views is correct! 😍 Some of the common areas need to be updated (like missing ceiling tiles, so I had my doubts when I first walked around to get to my room) but I’m rating the room - you CANNOT beat the views and the service was GREAT! Very easy check in, fast communication and I absolutely LOVED the unit I was assigned. It has been COMPLETELY remodeled and will be staying here again. Room was very comfortable and well-equipped. Waking up to that view is the best thing and the pool is amazing as well. I give the host 10 stars for the quick responses/communication and checking in to see if I needed anything. Housekeeping was good. I felt at home and I’m looking forward to booking here again soon.

6/10 Okay

Ajil

Stayed 6 nights in Apr 2023

10/10 Excellent

Abbey

Liked: Cleanliness, amenities
Stayed 4 nights in Apr 2023

10/10 Excellent

Jesus

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Oceanview beautyful . Restaurant not good, and very expensive, bad food quality.
Stayed 1 night in Jan 2023

10/10 Excellent

RICARDO

Liked: Cleanliness, room comfort
JUST GREAT WE ARE COMMING BACK
Stayed 2 nights in Dec 2022

4/10 Poor

Adrian

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Property needs serious renovations. Customer service is hard to reach.
Stayed 2 nights in Mar 2022

8/10 Good

Verified traveller

Travelled with family
The location was beautiful and the pool was in a perfect position to see the beach while in the pool! Security staff were amazing at keeping up on items and people during our stay, so that other visitors were comfortable and not doing something against any rules. The room was nice but needed a few hours of work to get the ac working properly. A new coffee pot was requested (twice) but we weren’t able to get one as a replacement. Overall, the stay was perfect for the amount we paid and dispute the issues, would stay there again.
Stayed 6 nights in Jul 2021

4/10 Poor

Mauricio

Travelled with family
Liked: Cleanliness
Picture waking up to a clogged toilet overflowing your room floor....management over text...only reply was “passing the report to the local person”... I wouldn’t stay there not even for free
Stayed 1 night in May 2021

6/10 Okay

Monica

Stayed 8 nights in Nov 2020

2/10 Terrible

Alexandre, Miami Beach

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Don't stay in this hotel, watch out! I am very disappointed with the hotel that was well rated by Expedia. Bad cleaning, with cockroaches and ants, refrigerator not working, leak in the kitchen sink, broken safe, punctured towels, very unstable internet and sometimes not working.
Stayed 10 nights in Nov 2020

10/10 Excellent

Ryan

Business traveller
Liked: Cleanliness, room comfort
Great little hotel in the middle of Cancun
If you are looking for an affordable alternative to the many big resort hotels in Cancun where you are just another guest, this is it. Ms Andrea met me at the gate and showed me to my room. She did not leave until she had showed me all the amenities and made sure I had everything I needed. The room was outfitted with everything one could need for their stay, a full kitchen, dishes, kettle, refrigerator, and anything else you could want. The view from the room out on to the pool and the beach was a spectacular thing to wake up to.
Bedroom
Kitchen and Livingroom
Bathroom
Shower
Stayed 1 night in Sep 2020

4/10 Poor

Verified traveller

Disliked: Amenities
This is NOT a hotel, it is a condominium. There is no office/reception areato check in. No phone in the room to call anyone if you need anything. The front reception didn't have any record of me, it was just one individual who may or may not be available to get you a key when you arrive. There was a dead cockroach in the bathroom.
Stayed 1 night in Jan 2020