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Park Royal Beach Cancun

3.5 star property
3.5-star beachfront hotel near Tortuga Beach

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Park Royal Beach Cancun

Kayaking
Rooftop terrace
Family Suite with Terrace | View from room
2 outdoor pools, pool umbrellas, sun loungers
Front of property

Reviews

7.4 out of 10
Good

Popular amenities

  • All-inclusive
  • Bar
  • On private beach
  • Housekeeping
  • Breakfast included
  • Pool

Explore the area

Map
Cancun, QROO
  • La Isla Shopping Mall
    ‪3 min walk‬
  • Isla Dorada
    ‪4 min walk‬
  • Cancun Interactive Aquarium
    ‪6 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪21 min drive‬

Room options

View all photos for Deluxe Superior

Deluxe Superior

Deluxe Superior

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King

Deluxe King

Deluxe King

  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Minibar, desk, laptop workspace, blackout drapes

Family Suite

8.2 out of 10
Very good
(16 reviews)
  • 74 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Room

Minibar, desk, laptop workspace, blackout drapes

Deluxe Room

8.0 out of 10
Very good
(77 reviews)
  • 36 sq m
  • Sleeps 4

View all photos for Family Suite with Terrace

Family Suite with Terrace

Family Suite with Terrace

8.4 out of 10
Very good
(14 reviews)
  • 113 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Family Suite with Balcony

Family Suite with Balcony

Family Suite with Balcony

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Similar properties

Exterior

Occidental Costa Cancún All Inclusive

Pool
Breakfast included
All-inclusive
Spa
3.9 out of 5, Good, (2364)
The price is CA $546
per night
CA $666 total
includes taxes & fees
1 Feb - 2 Feb
Occidental Costa Cancún All Inclusive

About the area

Cancun

On the beach.At this Zona Hotelera hotel, you'll be within a 5-minute walk of La Isla Shopping Mall and Isla Dorada. El Sol de Cancun and Cinemex La Isla Cancun are also within half a mile (1 km).

What's nearby

  • La Isla Shopping Mall - 3 min walk
  • Cancun Interactive Aquarium - 6 min walk
  • Marlin Beach - 15 min walk
  • Cancun Convention Center - 5 min drive
  • Tortuga Beach - 9 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 21 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Duna Pool Bar - ‬7 min walk
  • ‪Andiamo - ‬1 min walk
  • ‪Los Chachalacos - ‬3 min walk
  • ‪Azulinda Cafe & Bar - ‬1 min walk

About this property

Park Royal Beach Cancun

3.5-star beachfront hotel near Tortuga Beach
Park Royal Beach Cancun is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the sand beach. At Park Royal Beach Cancun you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 4 restaurants on site, along with a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 3 bars/lounges. Public spaces have free WiFi. This all-inclusive hotel also offers a children's club, a children's pool, and a sauna. Free self parking is available.

This 3.5-star Cancun hotel is smoke free.

  • 155 guestrooms or units
  • 2 buildings
  • 4 dining venues
  • 2 bars by the pool
  • 3 bars or lounges
  • Buffet breakfast (free)
  • Deli
  • Kid's club
  • Supervised kid's activities
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Swim-up bar
Park Royal Beach Cancun offers 155 air-conditioned accommodations with minibars and complimentary bottled water. 32-inch LED televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can pamper themselves with a trip to the onsite spa, which has 4 treatment rooms. Massages are available on the beach and in the spa; other services include hot stone massages.

Languages

English, Portuguese, Spanish

Property amenities

Family friendly

  • 2 outdoor pools
  • Children's club
  • Children's pool
  • Highchair
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised childcare
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:30 AM
  • 4 restaurants
  • 2 poolside bars, 3 bars/lounges and 1 swim-up bar

Things to do

  • 2 outdoor pools
  • Fitness classes
  • Beach volleyball
  • Children's pool
  • Fitness center
  • Full-service spa
  • Playground
  • Sauna
  • Shopping
  • Volleyball
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 33
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 43
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch LED TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
All guests, including children, are required to present a valid government-issued ID card at check-in. Accompanying minors need to show a birth certificate or school ID with a photo.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Sanitation services: USD 6 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses wind energy
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses wind energy. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Cancun Park Royal
Park Royal All Inclusive
Park Royal Cancun
Park Royal Cancun All Inclusive
Caribe Park Royal Grand Cancun
Grand Park Royal Cancun Caribe Hotel Cancun
Park Royal Beach Resort Cancún All Inclusive Cancun
Park Royal Beach Resort Cancún All Inclusive
Park Royal Beach Cancún All Inclusive Cancun
Park Royal Beach Cancún All Inclusive
Park Royal Cancun Inclusive
Park Royal Cancun All Inclusive
Park Royal Cancun - All Inclusive Cancun
Park Royal Beach Resort Cancún All Inclusive
Park Royal Cancun - All Inclusive All-inclusive property
Park Royal Cancun - All Inclusive All-inclusive property Cancun

Park Royal Beach Cancun Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 329 out of 1002 reviews" "
Rating 8 - Good. 277 out of 1002 reviews" "
Rating 6 - Okay. 174 out of 1002 reviews" "
Rating 4 - Poor. 118 out of 1002 reviews" "
Rating 2 - Terrible. 104 out of 1002 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Abu

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort. Excellent manager Rafael and supervisor.. Had a great time. Great location and the Italian restaurant was amazing.
Stayed 5 nights in Oct 2024

4/10 Poor

michelle

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Maria S

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love everything about this hotel. Very clean, food was excellent. Staff and general very professional and efficient. We stay in the ambassador suit. Food is very delicious. Pools very relaxing. Massage service the best. In general we had an Amazing experience. Thank you.
Stayed 6 nights in Oct 2024

8/10 Good

Alejandra Lizeth

Stayed 5 nights in Sep 2024

8/10 Good

Jack Alfred

Travelled with partner
Liked: Staff & service
This property is showing its age inside and out. Food was fair. If all you want to do is drink to get drunk and eat whatever then this is the place for you. They worked hard to keep it clean but the age just overcomes. This is a budget place for sure. It was what it was that’s why I gave the higher mark.
Stayed 5 nights in Sep 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location as you can walk to la isla to restaurants and shopping.
Stayed 5 nights in Sep 2024

4/10 Poor

Luis

Travelled with partner
Disliked: Amenities
honestly we got help from Joshua the butler since we got there he was amazing trying to make this Hotel look good. worst food and drinks from what we pay the rooms with mold on the walls we ask for another room and joshua help us right away. we end up going out to eat and do excursions no worth the money
Stayed 5 nights in Sep 2024

8/10 Good

Joanna Michele, Ephrata

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel was very nice and clean I didn’t like that you had to make a reservation for dinner. When we first arrived the guy in the front told us to fill out a paper for the reservation and took the paper from us he said to just show up we did the following day and the restaurant said we weren’t on the list they said they had to give us some slips and show them at the front door. It was cery frustrating since it was our first time in Cancun. The guy that gaved us the paper when we first got there was more interested in selling us trips and when we wanted to leave in the morning he convinced us not to leave the hotel. Which was our fault we shouldn’t have listened but we did get concerned by the things he said. The hotel was pretty clean though and the beach was amazing! Food could have some improvement!
Stayed 4 nights in Sep 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente cancun
Stayed 5 nights in Sep 2024

10/10 Excellent

Shirvauna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an absolutely beautiful vacation spot, the staff was my favourite part, honestly the most beautiful people in the entire world, they truly took care of my every single need, and I felt like I was a part of the family, the facilities were spotless and perfectly maintained, the atmosphere was wonderful and I genuinely could not have picked a better place, I would stay at this place every time I go back to Mexico, I now have found my new favourite Mexican resort
Stayed 6 nights in Sep 2024

4/10 Poor

Adriana

Disliked: Cleanliness
Stayed 3 nights in Sep 2024

8/10 Good

Jaime

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good food
Stayed 6 nights in Sep 2024

10/10 Excellent

Irma Guadalupe

Stayed 5 nights in Jul 2024

10/10 Excellent

Steev

Liked: Cleanliness
Stayed 6 nights in Aug 2024

2/10 Terrible

Mariana, Pomona

Disliked: Cleanliness, staff & service, property conditions & facilities
I want everyone to know this resort is a 1 or 2 star resort, the
Stayed 5 nights in Jul 2024

10/10 Excellent

Chinwe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went on a family vacation. We had a great time in park royal.
Stayed 4 nights in Aug 2024

10/10 Excellent

Wendolyn

Stayed 4 nights in Aug 2024

6/10 Okay

Mike, Brooklyn

Travelled with family
Disliked: Cleanliness, amenities
Very disappointed with this Cancún place :(
Stayed 4 nights in Aug 2024

8/10 Good

israel, houston

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
staff friendly did last minute booking caused i had a layover flight but everything went better than i expected
Stayed 1 night in Aug 2024

8/10 Good

stasha

Liked: Cleanliness, staff & service, property conditions & facilities
10/10 so much fun & great customer service very poor food options
Stayed 3 nights in Aug 2024

8/10 Good

Brenda Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Juan Carlos Tenorio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

6/10 Okay

Yasser

Disliked: Amenities
Shortage of staff . can you imagine only 1 person bar attender serving 1000 guests by himself I believe hotel did that in purpose to reduce drinks going out
Stayed 5 nights in Aug 2024

8/10 Good

Kureesa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the hotel was good. Excellent food and customer service. The only thing we didn't like was that the hotel was noisy. While in our room we would hear guests speaking loudly in the hallway as if they were in our bedroom. We would even hear the guests in the room next to ours.
Stayed 4 nights in Aug 2024

8/10 Good

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024