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Park Royal Beach Cancun

3.5 star property
3.5-star beachfront hotel near Hotel Zone Beaches

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Photo gallery for Park Royal Beach Cancun

Kayaking
Rooftop terrace
2 outdoor pools, pool umbrellas, sun loungers
Family Suite with Terrace | View from room
Front of property

Reviews

7.2 out of 10
Good

Popular amenities

  • All-inclusive
  • Bar
  • Housekeeping
  • Breakfast included

Explore the area

Map
Cancun, QROO
  • La Isla Shopping Mall
    ‪3 min walk‬
  • Cancun Interactive Aquarium
    ‪6 min walk‬
  • Kukulcan Plaza Shopping Mall
    ‪14 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪21 min drive‬

Room options

View all photos for Deluxe Superior

Deluxe Superior

Deluxe Superior

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King

Deluxe King

Deluxe King

  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Family Suite

Family Suite

  • 74 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Room

  • 36 sq m
  • Sleeps 4

View all photos for Family Suite with Terrace

Family Suite with Terrace

Family Suite with Terrace

  • 113 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Family Suite with Balcony

Family Suite with Balcony

Family Suite with Balcony

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Similar properties

Aerial view

Cancun Bay All Inclusive Hotel

  • Pool
  • Hot tub
  • All-inclusive
  • Spa
3.8 out of 5, Good, (1131)
The price is CA $254
per night
CA $313 total
includes taxes & fees
7 Mar - 8 Mar
Cancun Bay All Inclusive Hotel

About the area

Cancun

On the beach.With a stay at this Zona Hotelera hotel, you'll be within half a mile (1 km) of La Isla Shopping Mall and 3 miles (5 km) of Iberostar Cancun Golf Course. Isla Dorada and El Sol de Cancun are also within half a mile (1 km).

What's nearby

  • La Isla Shopping Mall - 3 min walk
  • Cancun Interactive Aquarium - 6 min walk
  • Marlin Beach - 15 min walk
  • Cancun Convention Center - 5 min drive
  • Gaviota Azul Beach - 6 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 21 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Duna Pool Bar - ‬7 min walk
  • ‪Andiamo - ‬1 min walk
  • ‪Los Chachalacos - ‬3 min walk
  • ‪Azulinda Cafe & Bar - ‬1 min walk

About this property

Park Royal Beach Cancun

3.5-star beachfront hotel near Hotel Zone Beaches
Park Royal Beach Cancun is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the sand beach. At Park Royal Beach Cancun you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 4 restaurants on site, along with a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 3 bars/lounges. Public spaces have free WiFi. This all-inclusive hotel also offers a children's club, a children's pool, and a sauna. Free self parking is available.

This 3.5-star Cancun hotel is smoke free.

  • 155 guestrooms or units
  • 2 buildings
  • 4 dining venues
  • 2 bars by the pool
  • 3 bars or lounges
  • Buffet breakfast (free)
  • Deli
  • Kid's club
  • Supervised kid's activities
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Swim-up bar
Park Royal Beach Cancun offers 155 air-conditioned accommodations with minibars and safes. 32-inch LED televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can pamper themselves with a trip to the onsite spa, which has 4 treatment rooms. Massages are available on the beach and in the spa; other services include hot stone massages.

Languages

English, Portuguese, Spanish

Property amenities

Family friendly

  • 2 outdoor pools
  • Children's club
  • Children's pool
  • Highchair
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised childcare
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:30 AM
  • 4 restaurants
  • 2 poolside bars, 3 bars/lounges and 1 swim-up bar

Things to do

  • 2 outdoor pools
  • Fitness classes
  • Beach volleyball
  • Children's pool
  • Fitness center
  • Full-service spa
  • Playground
  • Sauna
  • Shopping
  • Volleyball
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 33
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 43
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch LED TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
All guests, including children, are required to present a valid government-issued ID card at check-in. Accompanying minors need to show a birth certificate or school ID with a photo.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Sanitation services: USD 6 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses wind energy
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses wind energy. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Cancun Park Royal
Park Royal All Inclusive
Park Royal Cancun
Park Royal Cancun All Inclusive
Caribe Park Royal Grand Cancun
Grand Park Royal Cancun Caribe Hotel Cancun
Park Royal Beach Resort Cancún All Inclusive Cancun
Park Royal Beach Resort Cancún All Inclusive
Park Royal Beach Cancún All Inclusive Cancun
Park Royal Beach Cancún All Inclusive
Park Royal Cancun Inclusive
Park Royal Cancun All Inclusive
Park Royal Cancun - All Inclusive Cancun
Park Royal Beach Resort Cancún All Inclusive
Park Royal Cancun - All Inclusive All-inclusive property
Park Royal Cancun - All Inclusive All-inclusive property Cancun

Park Royal Beach Cancun Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 328 out of 1004 reviews
Rating 8 - Good. 272 out of 1004 reviews
Rating 6 - Okay. 176 out of 1004 reviews
Rating 4 - Poor. 121 out of 1004 reviews
Rating 2 - Terrible. 107 out of 1004 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

LUCILA, HARTFORD

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family suite with balcony room was bigger than i expected with 2 bathrooms. I loved the room with balcony at a reasonable price that I was able to afford. Every day the room was cleaned,all staff was respectful and were attentive to our needs and were available to assist with any questions we had. Enjoyed the location, it was perfect not too big and over packed. Walking distance to the mall and public bus line. Buffet was nice and the staff make sure we were taken care off. Wouldn’t change a thing.
Stayed 5 nights in Feb 2025

10/10 Excellent

Xiaodong, Flushing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place
Stayed 4 nights in Jan 2025

8/10 Good

Rosalinda

Travelled with family
Liked: Staff & service, amenities
Park Royal has a really nice outdoor setting and rooms,family oriented. Bathrooms need to be updated
Stayed 5 nights in Nov 2024

4/10 Poor

Galia

Stayed 8 nights in Oct 2024

8/10 Good

Crystal

Travelled with family
Liked: Staff & service, amenities
Housekeeping was not great! Toilets were not cleaned.
Stayed 4 nights in Nov 2024

8/10 Good

Sarah

Stayed 3 nights in Oct 2024

8/10 Good

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was one of the cleanest we've been to. Typical swim up bars have slime/mold but this one was CLEAN. THE entire resort was. Staff was superb and provided everything we needed. Buffet was average, not mind blowing but you will never go hungry. Enjoyed the restaurants. My only complaint was the bars each had a drink menu on the resort app. Multiple times they didnt know the drink or have the ingredients... so either fixing that or removing the menu would be good. Overall enjoyed our stay
Stayed 3 nights in Nov 2024

6/10 Okay

Cecily A, Humble

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The food is not good at any of the restaurants. The liquor was cheap qualiry. The staff was amazing though. Our best meal was at McDonald's across the street at mall. The all inclusive is not worth it.
Stayed 8 nights in Nov 2024

10/10 Excellent

Steven J

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean. Staff was friendly and helpful. Rooftop bar was cool. The ala carte restaurants were great! Buffet could use some different rotation of food and bacon for breakfast. Loved it here, would definitely come back.
Stayed 6 nights in Nov 2024

8/10 Good

Jan

Stayed 4 nights in Oct 2024

4/10 Poor

Darren

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The food was terrible and only 1 elevator was working for the whole hotel.
Stayed 5 nights in Oct 2024

8/10 Good

Charles, Farmville

Travelled with partner
Liked: Cleanliness, staff & service
Check in was easy and fast. Room was ready early. Information about resort as not really given at check in. No map available. Had to scan with phone to get information. Room was a little dated. Buffet restaurant was really bad. Food looked horrible and looked like it had been sitting there for hours. Pescador restaurant was good and service was excellent. Italian restaurant was good and again service was excellent. We were only there for .one night as we had reservations at the resort adjacent too for 8 nights. This is not adult only and has many children at the resort. However they have an adult area and it is adequate. The location of the resort is excellent. There is a rooftop bar that has an excellent view and good bar service.
Stayed 1 night in Nov 2024

8/10 Good

Danielle

Travelled with family
Liked: Cleanliness, staff & service, amenities
The waiter in the buffet, Gregorio...amazing. I absolutely adore him and he made my stay special. Had amazing service from him. The staff was nice, not a lot of water pressure in the showers so the sand and salt from the beach is hard to wash off. Needs more informational brochures there isn't a lot of information about what to do/ what not to do and what is there to do. Just felt kinda lost sometimes. Overall I would most likely return.
Stayed 6 nights in Nov 2024

4/10 Poor

Sarah Sue

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would not recommend. Our hotel room smelled moldy, we checked out before being there 24 hours and were charged over $700 for one night. Our room flooded and they did nothing
Stayed 5 nights in Oct 2024

8/10 Good

Tatiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I overall liked the resort, except the annoying part with the drinking water. If you are thirsty in the middle of the night, you have to leave your for water, unless you want to drink the cola. I’m totally for opting out of plastic, but there be a solution for someone like me who didn’t even bring a water bottle to reuse. Also, the food at lunch and dinner wasn’t really the best.
Stayed 7 nights in Oct 2024

8/10 Good

Tasfia Y

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2024

6/10 Okay

Irina

Liked: Property conditions & facilities
Stayed 9 nights in Oct 2024

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 4 nights in Oct 2024

10/10 Excellent

Almher Jhan

Stayed 5 nights in Aug 2024

8/10 Good

Sarah Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for the price. Simple, small resort. Convenient location
Stayed 4 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Room comfort
Central location in hotelera zone. Across the street from La Isla shopping center. The majority of the guests are families. Temperature in the rooms could be a little cooler. We asked but never had someone come by. Had a good time none the essentials
Stayed 1 night in Sep 2024

10/10 Excellent

Eduardo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La sra. Martha fue muy atenta durante nuestra estancia y muy pendiente todos los dias.
Stayed 7 nights in Oct 2024

10/10 Excellent

Jerry

Stayed 5 nights in Sep 2024

8/10 Good

Yaritza

Travelled with family and small children
Liked: Cleanliness, staff & service
Overall stay at Park Royal was good. The rooms were clean, the buffet was good. The Italian restaurant was the best. There’s a small water park for the children which my son thoroughly enjoyed. The beach was excellent. My room wasn’t readily available at check in so I did have to wait longer as opposed to just having my room changed to one that was ready. Martha was my concierge and she was very accommodating. She tended to our every need. After my stay, Park Royal wouldn’t be my first choice but they’ll do for a quick getaway
Stayed 3 nights in Oct 2024

10/10 Excellent

Edgar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great people , friendly staff . , concierge, providing us with the information that we needed. Thanks
Stayed 4 nights in Oct 2024