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Hotel Riu Caribe - All Inclusive

3.5 star property
3.5-star beachfront property near Langosta Beach

Choose dates to view prices

Photo gallery for Hotel Riu Caribe - All Inclusive

4 outdoor pools, pool umbrellas, sun loungers
Aerial view
Lobby
Aerial view
Minibar, in-room safe, blackout drapes, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • All-inclusive
  • Bar
  • Pool
  • Breakfast included
  • Housekeeping
  • Spa

Explore the area

Map
Blvd. Kukulcan, Km 5.5, Lote 6-C, Zona Hotelera, Cancun, QROO, 77500
  • Langosta Beach
    ‪5 min walk‬
  • Tortuga Beach
    ‪9 min walk‬
  • Cancun Golf Club at Pok Ta Pok
    ‪4 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room, Ocean View (B2C-CA)

Minibar, in-room safe, blackout drapes, iron/ironing board

Standard Room, Ocean View (B2C-CA)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Ocean View (B2C-US)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Ocean View (B2C-US)

  • 35 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Double Room, Ocean View (U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Ocean View (U)

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Connecting Rooms (B2C-CA)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Connecting Rooms (B2C-CA)

  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Connecting Rooms, Ocean View (B2C-CA)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Connecting Rooms, Ocean View (B2C-CA)

  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Connecting Rooms, Oceanfront (B2C-CA)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Connecting Rooms, Oceanfront (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room (M)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room (M)

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Connecting Rooms (C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Connecting Rooms (C)

  • 33 sq m
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Oceanfront (C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Oceanfront (C)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Connecting Rooms, Oceanfront (C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Connecting Rooms, Oceanfront (C)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Oceanfront (L)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Oceanfront (L)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Connecting Rooms, Ocean View (C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Connecting Rooms, Ocean View (C)

  • 33 sq m
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room (RIU Party | C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room (RIU Party | C)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Standard Double Room (C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Standard Double Room (C)

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Room, Ocean View (C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Standard Room, Ocean View (C)

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room, Oceanfront (L)

Minibar, in-room safe, blackout drapes, iron/ironing board

Standard Double Room, Oceanfront (L)

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Oceanfront (C)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room (RIU Party | B2C-CA)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room (RIU Party | B2C-CA)

  • Sleeps 2
  • 1 King Bed

Standard Double Room, Connecting Rooms, Partial Ocean View (L)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Standard Double Room, Connecting Rooms, Oceanfront (L)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Double Room, Connecting Rooms (L)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room (Swim-Up - Adults Only, U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room (Swim-Up - Adults Only, U)

  • 36 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Oceanfront (B2C-CA)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Oceanfront (B2C-CA)

  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Oceanfront (U)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (B2C-CA)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Oceanfront (B2C-CA)

  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Oceanfront (U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Oceanfront (U)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (B2C-US)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Oceanfront (B2C-US)

  • Sleeps 2
  • 1 King Bed

View all photos for Double Room (Riu Party (U))

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room (Riu Party (U))

  • 32 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Double Room, 2 Bedrooms, Ocean View (U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, 2 Bedrooms, Ocean View (U)

  • 33 sq m
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, 2 Bedrooms, Oceanfront (U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, 2 Bedrooms, Oceanfront (U)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Double Room, Sea View (L)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Sea View (L)

  • 32 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Standard Double Room (B2C-CA)

Minibar, in-room safe, blackout drapes, iron/ironing board

Standard Double Room (B2C-CA)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (M)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Oceanfront (M)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Oceanfront (B2C-US)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Oceanfront (B2C-US)

  • Sleeps 4
  • 1 King Bed

View all photos for Double Room (Riu Party, B2C-US)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room (Riu Party, B2C-US)

  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Sea View (M)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Sea View (M)

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room (Swim-Up - Adults Only, B2C-US)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room (Swim-Up - Adults Only, B2C-US)

  • Sleeps 2
  • 1 King Bed

View all photos for Double Room (Riu Party, L)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room (Riu Party, L)

  • 32 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Double Room, Ocean View (E)

Minibar, in-room safe, blackout drapes, iron/ironing board

Standard Double Room, Ocean View (E)

  • 32 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Double Room (E)

Minibar, in-room safe, blackout drapes, iron/ironing board

Standard Double Room (E)

  • 32 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Double Room, Oceanfront (M)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Oceanfront (M)

  • 32 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room (Riu Party (M))

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room (Riu Party (M))

  • 32 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Double Room (L)

Minibar, in-room safe, blackout drapes, iron/ironing board

Standard Double Room (L)

  • 32 sq m
  • Sleeps 4

Family Suite, 2 Bedrooms (B2C-US)

  • Sleeps 5
  • 1 King Bed

View all photos for Double Room, 2 Bedrooms, Oceanfront (B2C-US)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, 2 Bedrooms, Oceanfront (B2C-US)

  • Sleeps 4
  • 1 King Bed

View all photos for Double Room, 2 Bedrooms, Ocean View (B2C-US)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, 2 Bedrooms, Ocean View (B2C-US)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

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Aerial view

Wyndham Alltra Cancun All Inclusive Resort

  • Pool
  • All-inclusive
  • Spa
  • Kids pool
4.4 out of 5, Excellent, (5809)
The price is CA $621
per night
CA $621 total
includes taxes & fees
8 Mar - 9 Mar
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About the area

Cancun

On the beach.Within a 10-minute walk of this Zona Hotelera property, you'll find Langosta Beach and Tortuga Beach. Also, Jardín del Arte is within half a mile (1 km) and Escénica Tower is within 2 miles (3 km).

What's nearby

  • Langosta Beach - 5 min walk
  • Tortuga Beach - 9 min walk
  • Playa Tortugas - 2 min drive
  • Cancun Convention Center - 5 min drive
  • La Isla Shopping Mall - 8 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 25 min drive

Restaurants

  • ‪Breakfast - ‬1 min walk
  • ‪Venecia - ‬4 min walk
  • ‪Las Olas - ‬4 min walk
  • ‪RIU Caribe Pizzeria - ‬1 min walk
  • ‪Swim-up Bar - ‬1 min walk

About this property

Hotel Riu Caribe - All Inclusive

3.5-star beachfront property near Langosta Beach
Hotel Riu Caribe - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Hotel Riu Caribe - All Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 5 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 8 bars/lounges. A computer station is on site and WiFi is free in public spaces. This Art Deco property also offers a complimentary children's club, a children's pool, and a health club. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Cancun property.

  • 506 guestrooms or units
  • 10 levels
  • 5 dining venues
  • 2 swim-up bars
  • 8 bars or lounges
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Pool or billiards table
  • Convenience store
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
Hotel Riu Caribe - All Inclusive offers 506 accommodations with minibars and laptop-compatible safes. Rooms open to balconies or patios. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include facials, body treatments, and manicures and pedicures.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM–11:30 AM
  • 5 restaurants
  • 2 swim-up bars, 8 bars/lounges and 1 poolside bar
  • Coffee/tea in common area(s)

Things to do

  • 4 outdoor pools
  • Beach volleyball
  • Bicycling
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Full-service spa
  • Motorized watercraft
  • Sailing
  • Shopping
  • Snorkeling
  • Windsurfing

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Pool access ramp on site
  • Visual fire alarm
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

Room amenities

Entertainment

  • 32-inch flat-screen TV
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Electrical adapters/chargers
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Caribe - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU).

Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

All Inclusive Caribe
All Inclusive Riu Caribe
Caribe All Inclusive
Caribe Riu
Riu Caribe
Riu Caribe All Inclusive
Riu Caribe All Inclusive Cancun
Riu Caribe Cancun
Gran Caribe Real Cancun
Grand Caribe Cancun
Grand Caribe Real Cancun
Riu Caribe Cancun Mexico
Riu Caribe Mexico
Riu Caribe Resort Cancun
Riu Caribe All Inclusive All-inclusive property Cancun
Riu Caribe All Inclusive All-inclusive property

Hotel Riu Caribe - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 865 out of 1576 reviews
Rating 8 - Good. 360 out of 1576 reviews
Rating 6 - Okay. 195 out of 1576 reviews
Rating 4 - Poor. 73 out of 1576 reviews
Rating 2 - Terrible. 83 out of 1576 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

TAMMY, Rosemount

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean property, with a beautiful beach!! everybody was very friendly.
Stayed 7 nights in Feb 2025

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great renovations, fun time and parties
Stayed 5 nights in Nov 2024

10/10 Excellent

Harrison, North York

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, great amenities. Parties were fun. I’d highly recommend to anyone looking.
Stayed 7 nights in Nov 2024

10/10 Excellent

Cindy Blaire

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

maryam

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Riu Caribe was a great hotel, the staff was very friendly, helpful and understanding. Our first room (which was on the 3rd floor) did not have a good view, so we requested a room change, and got one at the 8th floor for free. The staff also helped me plan a surprise bouquet for an occasion during our stay. There is no coffee shop at the hotel, but you can get coffee from the Sports Bar on the mail floor which is 24 hours.
Stayed 7 nights in Nov 2024

10/10 Excellent

Virginia Marie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was so friendly and nice. There was never a moment that you saw a staff member bothered or unhappy. Great customer service in every department, check in , bartender, restaurant staff housekeeping ALL REALLY GREAT. Only thing I would have enjoyed better would be having g the pools open until later.
Stayed 4 nights in Nov 2024

8/10 Good

Joseph

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Love it but needs better food
Stayed 3 nights in Nov 2024

10/10 Excellent

Sonja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach was covered with palm trees which provided ample shade. Seaweed was cleaned up daily and was very tolerable. At all the pools, guests could choose areas of sun or shade amongst rows of lounge chairs. All my interactions with staff were wonderful. They were warm, friendly, helpful and made me feel welcomed. Tony, who led the fitness classes, was entertaining and a lot of fun. I enjoyed the variety of food choices at the large buffet. Service there and at the restaurants was excellent. I would choose Riu again.
Stayed 7 nights in Nov 2024

6/10 Okay

Laksika

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
It was fun and good food but staff was extremely rude.
Stayed 9 nights in Oct 2024

10/10 Excellent

Caio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful beach and water. Friendly staff. Very clean. Daily housekeeping and reception very prompt with requests. Great food selection and the restaurants were very good. The steak house was our favourite. Overall 10/10 would definitely stay at Riu Caribe again.
Breakfast
Gourmet
Lobster risoto
Stayed 4 nights in Nov 2024

10/10 Excellent

Leandro

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 7 nights in Nov 2024

10/10 Excellent

Jose

Travelled with group
Excellent hotel. De manera general todo estuvo muy bien. Excelente habitación, comida e instalaciones. Todo el tiempo me sentí muy atendido. Mucho entretenimiento. Repetiré.
Stayed 4 nights in Nov 2024

10/10 Excellent

Mary

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, very clean hotel, excellent food, excellent entertainment
Stayed 4 nights in Nov 2024

10/10 Excellent

Ilbania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!!!
Stayed 3 nights in Nov 2024

10/10 Excellent

Felix

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service, access to the beach, swimming pools and entertainment programs, food available all the time, good bars. Too much food if you are can't control yourself.
Stayed 7 nights in Nov 2024

6/10 Okay

Janet

Travelled with group
This resort was just ok. Good deal for the $ but lacking in quality.
Stayed 7 nights in Nov 2024

8/10 Good

Laura Diaz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

6/10 Okay

Roger

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the property was nice, everything was good, however the amenities, seem to lak.. wifi went down and which the phone went down as well. unsure as to what happened. I was billed for roaming charges. Food, was mediocre, but i cant expect too much considering this resort seems to be more of a party resort
Stayed 7 nights in Nov 2024

8/10 Good

Huy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Likes: Resort - someone was ALWAYS cleaning. The resort is very clean even with all the parties. Someone is always there to pick up after you! Did not feel dirty at all. Staff - the staff are attentive, friendly, smiley, and helpful! The entertainment team is good at their job, bartenders work hard to serve everybody, from the beach staff working to keep it clean despite weather elements. Cons: Food - i get it's hard to have spectacular food at a resort when serving so many ppl. I have had better food at other resorts. The food wasnt horrible but there wasnt alot of variety at the buffet. Rooms - bed was not comfortable. At all. Lumpy and soft. Felt very old. Our AC didnt work on the last night so it was quite muggy. At least it happened on the last night.
Stayed 7 nights in Nov 2024

8/10 Good

Jasmine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Oct 2024

8/10 Good

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great renovated RIU hotel
A great RIU hotel which was renovated last year! Very nice personnel, friendly good service. Only thing they should improve: bring back the WHITE towels....brown towels...do not feel sanitized at all....white is better...Also watch for the elevators...they do not seem to have sensors...I was hit by the door so hard my cell in my hand fell on the floor! Other than that it fits RIU standards this is note a riu palace but it is very good! We recommend and we'll be back1
Stayed 3 nights in Nov 2024

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
The atmosphere, the people was fun and staff professional, clean
Stayed 5 nights in Nov 2024

10/10 Excellent

Sanjuana, Riverside

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing. It was a group of 15 and we didn't have any difficulties with our reservations. The only thing some ran into was the king beds that were requested were not available, due to there only being double beds left in the resort. However the staff helped us with getting rooms that were available the next day with king beds and a better view to the ocean. The food is a little repetitive especially when it comes to the breakfast. However, the food still taste great. The Riu Parties were amazing highly recommend to anyone looking for a great time. We met new people from all over the world. Will definitely stay at this resort again. Thank you Riu staff!
Stayed 6 nights in Nov 2024

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were incredible. We had an absolute blast!
Stayed 8 nights in Nov 2024

8/10 Good

Robert Alan

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were friendly and helpful. Always greeted us with a smile and a hello. Our room was kept clean daily.
Stayed 8 nights in Nov 2024