Hotel Riu Palace Costa Mujeres - All Inclusive

4.0 star property
4-star beachfront property near Playa Mujeres Golf Club

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Riu Palace Costa Mujeres - All Inclusive

Exercise/lap pool
Minibar, in-room safe, laptop workspace, blackout drapes
On the beach, white sand, sun loungers, beach umbrellas
6 bars/lounges, 2 swim-up bars, 2 poolside bars
Exterior detail

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Bar
  • Room service
  • Breakfast included
  • Laundry
  • Gym

Explore the area

Map
Blvd. Costa Mujeres, Subcondominio Playa, Cond., Costa Mujeres, QROO, 77400
  • Playa Mujeres Golf Club
    9 min drive
  • Punta Sam Ferry Terminal
    11 min drive
  • Mujeres Beach
    11 min drive
  • Isla Mujeres, Quintana Roo (ISJ)
    88 min drive

Room options

Junior Suite (M)

  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite (Large | C)

  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite (Large | B2C-CAN)

  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Junior Suite (C)

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite, Garden View (B2C-US)

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (B2C-US)

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (B2C-US)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite (Swin-up, B2C-US)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (C)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, Oceanfront (B2C-US)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Large, B2C-US)

  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, Oceanfront (B2C-US)

  • 73 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite, Partial Ocean View (C)

  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite (Swim-Up | C)

  • 50 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Suite, Oceanfront (C)

  • 73 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite (B2C-CAN)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (Grande, L)

  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite, Ocean View (B2C-CAN)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, Ocean View (Grande, M)

  • 50 sq m
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite, Partial Ocean View (B2C-CAN)

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Large, U)

  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, Oceanfront (L)

  • 73 sq m
  • Sleeps 4
  • 1 King Bed

Suite, Oceanfront (U)

  • 73 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite (Swim-Up, L)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite (Swim-Up, M)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite (Swim-Up, U)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Suite, Oceanfront (B2C-CAN)

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite (E)

  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Garden View (L)

  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Garden View (U)

  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Oceanfront (U)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (L)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, Sea View (M)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, Ocean View (U)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite (Swim-Up | B2C-CAN)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (E)

  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Partial Ocean View (L)

  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Partial Ocean View (M)

  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Partial Ocean View (U)

  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Similar properties

About the area

Costa Mujeres

On the beach.Within 6 miles (10 km) of this property, you'll find Playa Mujeres Golf Club and Mujeres Beach. Punta Sam Ferry Terminal and Punta Sam Beach are also within 6 miles (10 km).

What's nearby

  • Playa Mujeres Golf Club - 9 min drive
  • Mujeres Beach - 11 min drive
  • Isla Mujeres Ferry Terminal - 88 min drive
  • Miguel Hidalgo - 89 min drive
  • Dolphin Discovery - 94 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 46 min drive

Restaurants

  • ‪Isla Blanca - ‬7 min drive
  • ‪So Cal Gourmet Food Emporium - ‬19 min walk
  • ‪Flavors - ‬5 min drive
  • ‪Mar - ‬5 min drive
  • ‪Braza Grill - ‬20 min walk

About this property

Hotel Riu Palace Costa Mujeres - All Inclusive

4-star beachfront property near Playa Mujeres Golf Club
Hotel Riu Palace Costa Mujeres - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Hotel Riu Palace Costa Mujeres - All Inclusive you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 6 bars/lounges. A computer station is on site and WiFi is free in public spaces. This Art Deco property also offers a complimentary water park, a complimentary children's club, and a 24-hour health club. You'll have access to the outdoor pool at a partner property. Self parking is free.

Smoking is allowed in designated areas at this 4-star Costa Mujeres property.

  • 1 building
  • 670 guestrooms or units
  • 5 levels
  • 6 dining venues
  • 2 bars by the pool
  • 2 swim-up bars
  • 6 bars or lounges
  • Built in 2018
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Convenience store
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
Hotel Riu Palace Costa Mujeres - All Inclusive offers 670 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels.

Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the property's full-service spa, Renova. Services include facials and manicures and pedicures. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Family friendly

  • 5 outdoor pools
  • Access to nearby outdoor pool
  • Babysitting (surcharge)
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • Playground
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 7 AM–10:30 AM
  • 6 restaurants and 1 coffee shop/cafe
  • 2 swim-up bars, 2 poolside bars and 6 bars/lounges
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 24-hour health club
  • 5 outdoor pools
  • Access to nearby outdoor pool
  • Fitness classes
  • Boat tours
  • Evening entertainment
  • Free water park access
  • Full-service spa
  • Kayaking
  • Playground
  • Scuba diving
  • Snorkeling
  • Steam room
  • Water skiing

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • Flat-screen TV
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Palace Costa Mujeres - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 31.12 per person, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Riu Palace Costa Mujeres-All Inclusive Resort Costa Mujeres
Riu Palace Costa Mujeres-All Inclusive Resort
Riu Palace Costa Mujeres-All Inclusive All-inclusive property
Riu Palace Costa Mujeres-All Inclusive Costa Mujeres
All-inclusive property Riu Palace Costa Mujeres-All Inclusive
Riu Palace Costa Mujeres All Inclusive
Riu Costa Mujeres Inclusive
Riu Palace Costa Mujeres All Inclusive
Hotel Riu Palace Costa Mujeres - All Inclusive Costa Mujeres

Hotel Riu Palace Costa Mujeres - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 798 out of 1351 reviews" "
Rating 8 - Good. 302 out of 1351 reviews" "
Rating 6 - Okay. 149 out of 1351 reviews" "
Rating 4 - Poor. 45 out of 1351 reviews" "
Rating 2 - Terrible. 57 out of 1351 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

DOUGLAS James, YOUNGSTOWN

Stayed 13 nights in Oct 2024

8/10 Good

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was overall great…
Stayed 7 nights in Sep 2024

10/10 Excellent

Kip Lindsay

Stayed 7 nights in Aug 2024

8/10 Good

Ning Infante

Stayed 3 nights in Jun 2024

6/10 Okay

kevin

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
When we travel to Mexico we alwats stay at a RIU property. This is the 1st one that i wouldnt go back to. The room we booked wasnt available, we ended up paying for an upgrade to a room with a pool. Tiles were falling off that small pool. And the bigger hotel pools has no shade. The food was just ok. Nothing was really bad but nothing was good either.. it was pretty blah.
Stayed 5 nights in Sep 2024

10/10 Excellent

Nane

Stayed 5 nights in Aug 2024

10/10 Excellent

carolyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay. The only thing that I didn't like is you can't setup transportation going back to the airport online before the trip and the only option is a taxi that cost me $87.00
Stayed 4 nights in Sep 2024

10/10 Excellent

Cristopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Y todas las actividades fueron excelentes
Stayed 4 nights in Sep 2024

10/10 Excellent

Kateryna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a good property, our family stay two tames here
Stayed 6 nights in Sep 2024

6/10 Okay

Teresa

Travelled with family
Stayed 6 nights in Sep 2024

6/10 Okay

Shirley

Travelled with group
Liked: Property conditions & facilities
This property has a great beach, but no umbrellas on the beach. Food option not bad, the buffet has a really really bad smell couldn't stay in it had to go sit out door all the time. No options for sitting outdoor all resturants and cafes only indoor sitting. Room is clean but basic. The resort is average not classy or luxury everything is just or basic
Stayed 7 nights in Aug 2024

10/10 Excellent

Ramon

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for family and friends
Stayed 3 nights in Aug 2024

10/10 Excellent

Aziz

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 5 nights in Aug 2024

10/10 Excellent

Yvonne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bueno
Stayed 3 nights in Aug 2024

8/10 Good

A-Shey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The swim-up pools were dirty. Maintenance came fast after we reported it and cleaned everyone’s. I think there too many mosquitoes and the report should spray. Everything else was really nice.
Stayed 4 nights in Aug 2024

6/10 Okay

Mario

Travelled with family
Liked: Amenities
Beach was beautiful but bathrooms from public areas dirty
Stayed 6 nights in Aug 2024

10/10 Excellent

Scott, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Best views and beaches in Cancun
Stayed 6 nights in Aug 2024

6/10 Okay

Armand

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Overall not bad but they forgot our anniversary I made sure and told them that in advance when we first arrived there at check in the lady at front desk said she'll take care of everything and it didn't happen. When I called the front desk they simply said we forgot.
Stayed 8 nights in Aug 2024

10/10 Excellent

Saffiean

Liked: Cleanliness
Stayed 5 nights in Aug 2024

8/10 Good

Valentin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about this resort! The pools were amazing, the rooms were clean and comfortable, and the food was so good!! The grounds were so clean, they kept everything looking so nice! Would strongly recommend!!
Stayed 5 nights in Mar 2022

10/10 Excellent

Rodrigo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the food options, the staff, facilities, entertainment, and loved the bar options but I was let down at the shopping options and the transportation options.
Stayed 5 nights in Aug 2024

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024