Hotel Riu Palace Costa Mujeres - All Inclusive

4.0 star property
4-star beachfront property near Playa Mujeres Golf Club

Choose dates to view prices

Photo gallery for Hotel Riu Palace Costa Mujeres - All Inclusive

Exercise/lap pool
Exterior detail
Minibar, in-room safe, laptop workspace, blackout drapes
On the beach, white sand, sun loungers, beach umbrellas
6 bars/lounges, 2 swim-up bars, 2 poolside bars

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Laundry

Explore the area

Map
Blvd. Costa Mujeres, Subcondominio Playa, Cond., Costa Mujeres, QROO, 77400
  • Playa Mujeres Golf Club
    ‪9 min drive‬
  • Punta Sam Ferry Terminal
    ‪11 min drive‬
  • Mujeres Beach
    ‪11 min drive‬
  • Isla Mujeres, Quintana Roo (ISJ)
    ‪88 min drive‬

Room options

Junior Suite (M)

  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite (Large | C)

  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite (Large | B2C-CA)

  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite (C)

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite, Garden View (B2C-US)

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (B2C-US)

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (B2C-US)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite (Swin-up, B2C-US)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (C)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, Oceanfront (B2C-US)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Large, B2C-US)

  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, Oceanfront (B2C-US)

  • 73 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite, Partial Ocean View (C)

  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite (Swim-Up | C)

  • 50 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Suite, Oceanfront (C)

  • 73 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (Grande, L)

  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite, Ocean View (B2C-CA)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, Ocean View (Grande, M)

  • 50 sq m
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite, Partial Ocean View (B2C-CA)

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Large, U)

  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, Oceanfront (L)

  • 73 sq m
  • Sleeps 4
  • 1 King Bed

Suite, Oceanfront (U)

  • 73 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite (Swim-Up, L)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite (Swim-Up, M)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite (Swim-Up, U)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Suite, Oceanfront (B2C-CA)

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite (E)

  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Garden View (L)

  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Garden View (U)

  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Oceanfront (U)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (L)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, Sea View (M)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, Ocean View (U)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite (Swim-Up | B2C-CA)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (E)

  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Partial Ocean View (L)

  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Partial Ocean View (M)

  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Partial Ocean View (U)

  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Similar properties

About the area

Costa Mujeres

On the beach.Within 6 miles (10 km) of this property, you'll find Playa Mujeres Golf Club and Mujeres Beach. Punta Sam Ferry Terminal and Punta Sam Beach are also within 6 miles (10 km).

What's nearby

  • Playa Mujeres Golf Club - 9 min drive
  • Mujeres Beach - 11 min drive
  • Isla Mujeres Ferry Terminal - 88 min drive
  • Miguel Hidalgo - 89 min drive
  • Dolphin Discovery - 94 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 46 min drive

Restaurants

  • ‪Isla Blanca - ‬7 min drive
  • ‪So Cal Gourmet Food Emporium - ‬19 min walk
  • ‪Flavors - ‬5 min drive
  • ‪Mar - ‬5 min drive
  • ‪Braza Grill - ‬20 min walk

About this property

Hotel Riu Palace Costa Mujeres - All Inclusive

4-star beachfront property near Playa Mujeres Golf Club
Hotel Riu Palace Costa Mujeres - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Hotel Riu Palace Costa Mujeres - All Inclusive you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 6 bars/lounges. A computer station is on site and WiFi is free in public spaces. This Art Deco property also offers a complimentary water park, a complimentary children's club, and a 24-hour health club. You'll have access to the outdoor pool at a partner property. Self parking is free.

Smoking is allowed in designated areas at this 4-star Costa Mujeres property.

  • 1 building
  • 670 guestrooms or units
  • 5 levels
  • 6 dining venues
  • 2 bars by the pool
  • 2 swim-up bars
  • 6 bars or lounges
  • Built in 2018
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Convenience store
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
Hotel Riu Palace Costa Mujeres - All Inclusive offers 670 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels.

Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the property's full-service spa, Renova. Services include facials and manicures and pedicures. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Family friendly

  • 5 outdoor pools
  • Access to nearby outdoor pool
  • Babysitting (surcharge)
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • Playground
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 7 AM–10:30 AM
  • 6 restaurants and 1 coffee shop/cafe
  • 2 swim-up bars, 2 poolside bars and 6 bars/lounges
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 24-hour health club
  • 5 outdoor pools
  • Access to nearby outdoor pool
  • Fitness classes
  • Boat tours
  • Evening entertainment
  • Free water park access
  • Full-service spa
  • Kayaking
  • Playground
  • Scuba diving
  • Snorkeling
  • Steam room
  • Water skiing

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • Flat-screen TV
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Palace Costa Mujeres - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 33.94 per person, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Riu Palace Costa Mujeres-All Inclusive Resort Costa Mujeres
Riu Palace Costa Mujeres-All Inclusive Resort
Riu Palace Costa Mujeres-All Inclusive All-inclusive property
Riu Palace Costa Mujeres-All Inclusive Costa Mujeres
All-inclusive property Riu Palace Costa Mujeres-All Inclusive
Riu Palace Costa Mujeres All Inclusive
Riu Costa Mujeres Inclusive
Riu Palace Costa Mujeres All Inclusive
Hotel Riu Palace Costa Mujeres - All Inclusive Costa Mujeres

Hotel Riu Palace Costa Mujeres - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 785 out of 1335 reviews
Rating 8 - Good. 302 out of 1335 reviews
Rating 6 - Okay. 147 out of 1335 reviews
Rating 4 - Poor. 44 out of 1335 reviews
Rating 2 - Terrible. 57 out of 1335 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mario Alberto

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Riu Palace Costa Mujeres last week for 5 days. The cleanliness of the rooms was great. The entire vibe of the hotel is modern and elegant but still allows you to feel comfortable and relaxed. They have a good variety of food. I just did not prefer the 3-5 food snacks. Access to an Impressive beach is one of a kind!! The entertainment was also very good! I cannot say enough about the attention that my entire family received at this hotel. The only suggestion that I have is to book trips into town ahead of time since the hotel is a bit far from the hotel zone. I would definitely return to this resort.
Stayed 5 nights in Dec 2024

10/10 Excellent

Albina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
one of the best all inclusives, everything is top notch, service, food (buffet and restaurants everything is so well made and plentiful), communal spaces/rooms, supremely clean beach and pools, daily entertainment and themed parties, everyone is super friendly and helpful, having access to other rius - I really can't recommend this place enough, my only recommendation for them is to have adults only pool hours after 7pm at just one of the pool bars and let us hang out in the pool under the stars with some light music and drinks. Otherwise an all around amazing stay and experience, highly recommend
Stayed 5 nights in Nov 2024

10/10 Excellent

tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Fun clean family friendly resort
Stayed 4 nights in Nov 2024

6/10 Okay

Hien

Stayed 5 nights in Oct 2024

10/10 Excellent

Janet

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Farouk

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 6 nights in Nov 2024

10/10 Excellent

Yelena, roy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay at this hotel first time and we love it. Clean, good food, the best beach to slim . Whole property is very beautiful ! Recommended for sure !!!!!
Stayed 9 nights in Nov 2024

8/10 Good

DOUGLAS James, YOUNGSTOWN

Stayed 13 nights in Oct 2024

8/10 Good

Pritesh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was excellent and clean, food was okay, buffet had same items everyday no variety, ala carte restaurants had limited choices.
Stayed 4 nights in Nov 2024

10/10 Excellent

Vladimir, Germantown

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not much to walk
Stayed 6 nights in Nov 2024

8/10 Good

Igor

Stayed 9 nights in Oct 2024

10/10 Excellent

Rosemarie

Liked: Cleanliness, staff & service, property conditions & facilities
It was good
Stayed 4 nights in Nov 2024

8/10 Good

Daud

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Oct 2024

10/10 Excellent

Yevgeniy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice resort. Recommend.
Stayed 4 nights in Nov 2024

10/10 Excellent

Nilsa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eduardo at the customer service desk, was patient, courteous and helpful when we needed his assistance. Armando in the Mexican and Italian restaurants is an excellent waiter who suggested the perfect wine to go with our meals. Armando went above and beyond to make our dining delight. Lili and Jorge at the breakfast buffet were welcoming and attentive to our requests. Tono the beach waiter catered to our every request with a smile. The property was always being cleaned and we enjoyed our garden view.
Stayed 8 nights in Nov 2024

10/10 Excellent

Jennifer

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, food was delish, staff was outstanding! Went with a group and loved every minute.
Stayed 7 nights in Oct 2024

8/10 Good

Andrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 7 nights in Nov 2024

10/10 Excellent

Katayoon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are so nice and polite. The place is super clean. The pools are big and clean. The beach is clean and very nice.
Stayed 5 nights in Nov 2024

10/10 Excellent

Armando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 5 nights in Oct 2024

10/10 Excellent

Frankie Alexis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean rooms! Friendly and respectful staff! 10/10 will book at another RIU
Stayed 5 nights in Oct 2024

8/10 Good

Emmanuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Organization of activities on the property. Not everyone want to leave the property to go do other activities
Stayed 3 nights in Nov 2024

8/10 Good

Hien

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Kerstin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the beach access. Being able to walk from our room to the ocean was amazing. The staff were very nice and accommodating. Everything was clean, even the outside walkways. Beautiful resort.
Stayed 3 nights in Oct 2024

10/10 Excellent

rodney

Liked: Cleanliness, staff & service, property conditions & facilities
I visited this hotel in 2019 it was immaculate and it still is very well kept in 2024. The service, and customer care is fantastic they really ensured we had all we needed for our stay. Thank you Riu workers and management, we will certainly be back.
Stayed 9 nights in Oct 2024