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Hotel Riu Palace Kukulkan - Adults Only

4.5 star property
4.5-star beachfront hotel near Tortuga Beach

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Riu Palace Kukulkan - Adults Only

4 outdoor pools, pool umbrellas, sun loungers
Sundeck
Exterior
Lobby sitting area
Lobby sitting area

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
  • Room service

Explore the area

Map
Boulevard Kukulcan km 12, Zona Hotelera, Cancun, QROO, 77500
  • Kukulcan Plaza Shopping Mall
    4 min walk
  • The Azur
    1 min walk
  • Cancun Bus Station ADO
    19 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    22 min drive

Room options

View all photos for Junior Suite Ocean View Elite Club (M)

Room amenity

Junior Suite Ocean View Elite Club (M)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (E)

Minibar, in-room safe, desk, blackout drapes

Junior Suite (E)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (B2C-US)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Ocean View (B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Partial Ocean View (E)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Partial Ocean View (E)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (Elite Club | E)

Room amenity

Junior Suite, Ocean View (Elite Club | E)

  • 39 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (E)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Ocean View (E)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Ocean View (Elite Club | E)

Minibar, in-room safe, desk, blackout drapes

Suite, Ocean View (Elite Club | E)

  • 59 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (Elite Club | C)

Room amenity

Junior Suite, Ocean View (Elite Club | C)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Partial Ocean View (U)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Partial Ocean View (U)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Ocean View (Elite Club | C)

Minibar, in-room safe, desk, blackout drapes

Suite, Ocean View (Elite Club | C)

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (L)

Minibar, in-room safe, desk, blackout drapes

Junior Suite (L)

  • 39 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Vista Mar (M)

Minibar, in-room safe, desk, blackout drapes

Junior Suite Vista Mar (M)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Front Elite Club -L)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Oceanfront (Front Elite Club -L)

  • 39 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Ocean View (Elite Club, B2C-US)

Minibar, in-room safe, desk, blackout drapes

Suite, Ocean View (Elite Club, B2C-US)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Partial Sea View (L)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Partial Sea View (L)

  • 39 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Sea View (L)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Sea View (L)

  • 39 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (Elite Club - L)

Room amenity

Junior Suite, Ocean View (Elite Club - L)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, Ocean View (Elite Club - L)

Minibar, in-room safe, desk, blackout drapes

Suite, Ocean View (Elite Club - L)

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (B2C-US)

Minibar, in-room safe, desk, blackout drapes

Junior Suite (B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Ocean Front Elite Club (U)

Minibar, in-room safe, desk, blackout drapes

Junior Suite Ocean Front Elite Club (U)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club, B2C-US)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Oceanfront (Elite Club, B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club | B2C-CAN)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Oceanfront (Elite Club | B2C-CAN)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (B2C-CAN)

Minibar, in-room safe, desk, blackout drapes

Junior Suite (B2C-CAN)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (Elite Club | B2C-CAN)

Room amenity

Junior Suite, Ocean View (Elite Club | B2C-CAN)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Sea View (B2C-CAN)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Sea View (B2C-CAN)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Ocean View Elite Club (U)

Room amenity

Junior Suite Ocean View Elite Club (U)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Partial Sea View (B2C-CAN)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Partial Sea View (B2C-CAN)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (U)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Ocean View (U)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Ocean View (Elite Club | B2C-CAN)

Minibar, in-room safe, desk, blackout drapes

Suite, Ocean View (Elite Club | B2C-CAN)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (U)

Minibar, in-room safe, desk, blackout drapes

Junior Suite (U)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (M)

Minibar, in-room safe, desk, blackout drapes

Junior Suite (M)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Suite Ocean View Elite Club (M)

Minibar, in-room safe, desk, blackout drapes

Suite Ocean View Elite Club (M)

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club | C)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Oceanfront (Elite Club | C)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Sea View (C)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Sea View (C)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Partial Sea View (M)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Partial Sea View (M)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Partial Sea View (C)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Partial Sea View (C)

  • 39 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Ocean Front Elite Club (M)

Minibar, in-room safe, desk, blackout drapes

Junior Suite Ocean Front Elite Club (M)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (Elite Club, B2C-US)

Room amenity

Junior Suite, Ocean View (Elite Club, B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Suite Ocean View Elite Club (U)

Minibar, in-room safe, desk, blackout drapes

Suite Ocean View Elite Club (U)

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club | E)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Oceanfront (Elite Club | E)

  • 39 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Partial Ocean View (B2C-US)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Partial Ocean View (B2C-US)

  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite (C)

Minibar, in-room safe, desk, blackout drapes

Junior Suite (C)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

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About the area

Cancun

On the beach.At this Zona Hotelera hotel, you'll be within a 5-minute walk of Kukulcan Plaza Shopping Mall and Marlin Beach. La Isla Shopping Mall and Tequila Museum are also within half a mile (1 km).

What's nearby

  • Marlin Beach - 5 min walk
  • Cancun Interactive Aquarium - 7 min walk
  • La Isla Shopping Mall - 7 min walk
  • Aquaworld - 6 min drive
  • Cancun Convention Center - 6 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive

Restaurants

  • ‪Duna Pool Bar - ‬7 min walk
  • ‪El Fish Fritanga - ‬6 min walk
  • ‪Cambalache - ‬6 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪mb Restaurant - ‬3 min walk

About this property

Hotel Riu Palace Kukulkan - Adults Only

4.5-star beachfront hotel near Tortuga Beach
Hotel Riu Palace Kukulkan - Adults Only is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Riu Palace Kukulkan - Adults Only offers its guests 4 outdoor swimming pools. There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a swim-up bar. Free breakfast is available daily. Public spaces have free WiFi.

The luxury Hotel Riu Palace Kukulkan - Adults Only also features barbecue grills, a garden, and coffee/tea in a common area. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Cancun hotel.

  • 1 building
  • 428 guestrooms or units
  • 12 levels
  • 6 dining venues
  • 4 bars or lounges
  • Built in 2022
  • Buffet breakfast (free)
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Concierge
  • Convenience store
  • Garden
  • BBQ grill(s)
  • Beauty salon
  • ATM
  • Elevator
  • Smoking in designated areas
  • Swim-up bar
Hotel Riu Palace Kukulkan - Adults Only offers 428 air-conditioned accommodations with minibars and safes. Rooms open to balconies. 55-inch flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This Cancun hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and body wraps. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:30 AM
  • 6 restaurants and 1 coffee shop/cafe
  • 4 bars/lounges and 1 swim-up bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 4 outdoor pools
  • Full-service spa
  • Lifeguards on site

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 55-inch flat-screen TV
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Bathrobes
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Food and drink

  • Minibar

More

  • Bulk dispenser for toiletries
  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Palace Kukulkan - Adults Only

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 76.00 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Riu Latino
Riu Kukulkan Cancun
Hotel Riu Palace Kukulkan - Adults Only Hotel
Riu Palace Kukulkan Adults Only All Inclusive
Hotel Riu Palace Kukulkan - Adults Only Cancun
Hotel Riu Palace Kukulkan Adults Only All Inclusive
Hotel Riu Palace Kukulkan - Adults Only Hotel Cancun

Hotel Riu Palace Kukulkan - Adults Only Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2059 out of 3001 reviews" "
Rating 8 - Good. 527 out of 3001 reviews" "
Rating 6 - Okay. 230 out of 3001 reviews" "
Rating 4 - Poor. 78 out of 3001 reviews" "
Rating 2 - Terrible. 107 out of 3001 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

2/10 Terrible

YULIYA, Antelope

Stayed 4 nights in Nov 2024

10/10 Excellent

Keenon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was closely located near other local shopping. Staff were helpful
Stayed 5 nights in Oct 2024

10/10 Excellent

KENNETH, Danbury

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Bijan, DALLAS

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, great food & great staff.
Stayed 6 nights in Oct 2024

10/10 Excellent

Nikkita

Stayed 4 nights in Sep 2024

10/10 Excellent

Katricka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely friendly, helpful and a joy to be around. My husband and I enjoyed everything about our stay at RIU. We felt extremely safe during our excursions and the property has transportation to and from all other RIU resorts in the area where you can attend the parties and enjoy their services and amenities as well. We will definitely returning. Also, the food 10/10, many options, great chefs and always fresh!
Stayed 4 nights in Sep 2024

10/10 Excellent

Il Hyun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and the staff was very friendly and helpful.
Stayed 3 nights in Sep 2024

10/10 Excellent

debra

Liked: Cleanliness, staff & service, property conditions & facilities
This is a beautiful hotel, the beach and views are excelant. The food was great and service was outstanding.
Stayed 9 nights in Sep 2024

10/10 Excellent

HANYOLINEZ

Liked: Property conditions & facilities
It was a great stay!
Stayed 3 nights in Sep 2024

10/10 Excellent

Gilda N Forkel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Un hotel para descanzar, muy silencioso. Poco entreteniniento. La playa Hermosa. Buena comida los 3 tiempos. Si quieres fiesta El hotel te lleva a otro hotel hermano con Todo incluido.
Stayed 5 nights in Sep 2024

10/10 Excellent

Carolyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place in Cancun! Immaculate inside and out!
Stayed 3 nights in Sep 2024

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everyone is nice and respectful
Stayed 4 nights in Sep 2024

10/10 Excellent

Rickey Neal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff are amazing! Great friendly service. Beautiful property and excellent food!
Stayed 5 nights in Sep 2024

10/10 Excellent

Yareli

Stayed 3 nights in Jul 2024

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay at Riu Palace Kukulcan. The staff was very kind and helpful. The food was great. The ambience was amazing. Will definitely be going back.
Stayed 3 nights in Sep 2024

10/10 Excellent

stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Awesomeness
Stayed 5 nights in Sep 2024

8/10 Good

Sonora

Liked: Cleanliness, staff & service, property conditions & facilities
A great experience. Wish the menu had more varieties.
Stayed 4 nights in Aug 2024

10/10 Excellent

Erika Mayela

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is. 10 of a10 hotel The cleanings and staff is excellence.
Stayed 4 nights in Sep 2024

10/10 Excellent

Donya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience and super fun and clean and the best customer service and staff friendly team
Stayed 4 nights in Sep 2024

10/10 Excellent

Tammy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful resort! So glad we researched to find the perfect place! Loved every bit of the hotel!❤️
Stayed 4 nights in Sep 2024

8/10 Good

Aws

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice overall resort, could improve in some areas
Stayed 3 nights in Sep 2024

10/10 Excellent

Markson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice everything is good from the moment you walk in. The food options are great the food taste amazing great location shopping area walking distance very safe area I would give this property 10 stars if I could
Stayed 3 nights in Sep 2024

10/10 Excellent

Chandalee

Liked: Amenities
Stayed 3 nights in Sep 2024

8/10 Good

Simone Terese

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would recommend this hotel . Not very large but rooms are clean and food is decent would stay here again . Beach and pools are very nice and service was excellent . The staff is very friend my Would not recommend the transportation through Expedia destination devices. Horrible and rude staff and extremely disorganized and unwilling to help . We had to wait almost two hours to get transferred to hotel and had to Uber back
Stayed 4 nights in Sep 2024

10/10 Excellent

Chaya Leenda

Stayed 5 nights in Aug 2024