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Royal Solaris Cancun - All Inclusive

4.0 star property
Beachfront property near Delfines Beach

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Photo gallery for Royal Solaris Cancun - All Inclusive

Outdoor pool, pool umbrellas, sun loungers
Aerial view
Reception
Deluxe Room, Ocean View
Deluxe Room, Jetted Tub, Ocean View

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • All-inclusive
  • Room service
  • Housekeeping
  • Spa

Explore the area

Map
Boulevard Kukulcan Km 20.5, Lote 64, 2a etapa, Seccion A, Zona Hotelera, Cancun, QROO, 77500
  • El Rey Ruins
    ‪13 min walk‬
  • Iberostar Cancun Golf Course
    ‪13 min walk‬
  • Delfines Beach
    ‪16 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪13 min drive‬

Room options

View all photos for Deluxe Room, Ocean View

Deluxe Room, Ocean View

Deluxe Room, Ocean View

  • 34 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room (Deal of the Day)

Free minibar, in-room safe, desk, blackout drapes

Deluxe Room (Deal of the Day)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room, Jetted Tub, Ocean View

Deluxe Room, Jetted Tub, Ocean View

Deluxe Room, Jetted Tub, Ocean View

  • 34 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Romance Package, Ocean View

Beach/ocean view

Romance Package, Ocean View

  • 34 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Lagoon Room

Free minibar, in-room safe, desk, blackout drapes

Deluxe Lagoon Room

  • 34 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Similar properties

Exterior

GR Solaris Cancun & Spa - All Inclusive

  • Pool
  • All-inclusive
  • Spa
  • Kids pool
4.0 out of 5, Very good, (3789)
The price is CA $492
per night
CA $601 total
includes taxes & fees
18 Feb - 19 Feb
GR Solaris Cancun & Spa - All Inclusive

About the area

Cancun

On the beach.Within a 15-minute walk of this Zona Hotelera property, you'll find El Rey Ruins and Iberostar Cancun Golf Course. Nichupté Lagoon and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park are also within half a mile (1 km).

What's nearby

  • El Rey Ruins - 13 min walk
  • Iberostar Cancun Golf Course - 13 min walk
  • Delfines Beach - 16 min walk
  • Aquaworld - 5 min drive
  • Ventura Park Cancun - 7 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 13 min drive

Restaurants

  • ‪Zai - ‬9 min walk
  • ‪Sun Palace - ‬9 min walk
  • ‪Km 19.5 - ‬14 min walk
  • ‪Bogavante Restaurant - ‬2 min walk
  • ‪Navios - ‬14 min walk

About this property

Royal Solaris Cancun - All Inclusive

Beachfront property near Delfines Beach
Royal Solaris Cancun - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Royal Solaris Cancun - All Inclusive offers its guests a children's pool, an outdoor pool, and a fitness center. There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a swim-up bar. WiFi is free in public spaces.

Spa services, a complimentary children's club, and gift shops/newsstands are also featured at the family-friendly Royal Solaris Cancun - All Inclusive. Free self parking and valet parking are available. A complete renovation of Royal Solaris Cancun - All Inclusive was completed in June 2020.

Smoking is allowed in designated areas at this Cancun property.

  • 1 building
  • 299 guestrooms or units
  • 8 levels
  • 3 dining venues
  • 2 bars or lounges
  • Deli
  • Kid's club (free)
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Swim-up bar
Royal Solaris Cancun - All Inclusive offers 299 accommodations with free minibar items and safes. 40-inch LED televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Cancun property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy and reflexology.

Languages

English, Spanish

Property amenities

Family friendly

  • Children's pool
  • Free children's club
  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 3 restaurants
  • 2 bars/lounges and 1 swim-up bar
  • 24-hour room service

Things to do

  • Fitness classes
  • Children's pool
  • Fitness center
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Shopping
  • Spa services
  • Yoga classes

Accessibility

  • Elevator

Room amenities

Entertainment

  • 40-inch LED TV
  • Cable channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

More

  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The property charges 5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property does not allow early check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 76.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

The hotel advises that room view requests made during booking are subject to availability at check-in.
All payments made by American Express credit card applies a 5% fee in case of cancellations and/or refund.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Cancun Royal Solaris
Resort Royal Solaris Cancun
Royal Solaris Cancun All Inclusive
Royal Solaris Cancun All Inclusive Resort
Royal Solaris Cancun Marina
Royal Solaris Cancun Resort
Royal Solaris Cancun Resort Marina
Royal Solaris Cancun Resort Marina All Inclusive
Royal Solaris Marina
Royal Solaris Resort Marina All Inclusive
Royal Solaris Cancun Marina All Inclusive
Royal Solaris Marina All Inclusive
Royal Solaris Cancun Resort Marina Spa All Inclusive
Royal Solaris ina Inclusive
Royal Solaris Cancun All Inclusive
Royal Solaris Cancun - All Inclusive Cancun
Royal Solaris Cancun Resort Marina Spa All Inclusive
Royal Solaris Cancun - All Inclusive All-inclusive property

Royal Solaris Cancun - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 690 out of 1605 reviews
Rating 8 - Good. 406 out of 1605 reviews
Rating 6 - Okay. 264 out of 1605 reviews
Rating 4 - Poor. 113 out of 1605 reviews
Rating 2 - Terrible. 132 out of 1605 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Farheen

Travelled with family
The Hotel is clean but I wish the food would be much better

8/10 Good

Allen

Liked: Cleanliness, staff & service

2/10 Terrible

Mark

Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Ann Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Giovani at the pool bar is none other. He knows your drinks from day one. Hector in the dining room gave impeccable service. I forget the name in the main bar, but he always had champagne for dinner ready This place truly is spotless. The views incredible.
Stayed 5 nights in Nov 2024

6/10 Okay

John, Framingham

Liked: Cleanliness, staff & service, property conditions & facilities
I think the one thing about this is that upon arrival we had to pay a $5 fee for everyday stayed and for an all Inclusive I would’ve assumed that it would’ve been included in the price. That would be the only thing that would’ve been appreciated to know upon arrival .
Stayed 7 nights in Oct 2024

8/10 Good

Armando Flores

Travelled with partner
Liked: Staff & service, property conditions & facilities
The agresivity to sell their package tours
Stayed 3 nights in Oct 2024

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities
Security dinning options walkable transportation
Stayed 5 nights in Oct 2024

8/10 Good

Baer

Travelled with partner
Liked: Cleanliness, staff & service
Very old in need of a refresh. Elevators worked sporadically. Food was delicious. Service was excellent.
Stayed 14 nights in Oct 2024

6/10 Okay

Hannah

Liked: Staff & service
Stayed 5 nights in Oct 2024

6/10 Okay

Itzel

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Very outdated and limited services. Would probably not go back
Stayed 5 nights in Oct 2024

6/10 Okay

Ashanti

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Beautiful sunrise and sunsets. Rooms are clean and spacious. But No real entertainment and not much of a beach to swim on. Food and drinks were horrible. I did manage to find a mixed fish stirfry made on the grill. I ate the same thing for 4 nights! Don't get fooled into doing the presentation. It's a waste of time!
Stayed 4 nights in Oct 2024

6/10 Okay

Rebecca

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Check-in was unprofessional and blatantly rude. The supervisor hid in his office and refused to assist us when we were not receiving the proper welcome and check-in. Very shocking
Stayed 7 nights in Oct 2024

8/10 Good

Juan, Arlington

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got a good experience, since we got there they let us checking early since our flight got there at 11am, the staff was great. Dalay in Las Fuentes Restaurant was awsome, also the girl at the Kid’s area was great with my kids. And also Alejandra from sales too. Overall a good experience the only thing I think they need to improve is the food is not bad but it could be way better. But we definitely will be back
Stayed 4 nights in Oct 2024

6/10 Okay

Francisco

Liked: Cleanliness
Stayed 3 nights in Oct 2024

6/10 Okay

Alejandro

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
During the entire stay, 1 of the 4 elevators was not working. The power went out twice, the first time it took a couple of hours to come back, during this time the elevators did not work, and the hotel only has emergency/service stairs, which have the service elevator and many times it was difficult to get through since the cleaning carts were there to move between floors. The next day the power went out again but now because of the hours, that meant that the rooms were left without water and air conditioning, the room was quite hot, and again going up to the room was too complicated due to the service stairs. The beach has no shade during the day, there are no palapas or umbrellas to spend time there, which prevents small children from enjoying the sand.
Stayed 5 nights in Oct 2024

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Would never stay there again!
I heard this hotel is old and it was rundown. I will never stay there again and never get an all inclusive. I went out for dinner because there were no good options for dinner at all.
Stayed 1 night in Oct 2024

8/10 Good

Edin

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a good time at Royal Solaris, everything was good. Just wish they had more dining options.
Stayed 3 nights in Sep 2024

8/10 Good

michelle

Stayed 4 nights in Sep 2024

10/10 Excellent

MARLENA

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was delicious and the property had lots of dining options.
Stayed 4 nights in Sep 2024

6/10 Okay

Joseph

Stayed 6 nights in Sep 2024

2/10 Terrible

Tony

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not happy with the food . You can’t go to the beach in the water because it’s blocked with huge rocks.
Stayed 6 nights in Sep 2024

6/10 Okay

Karol, Marietta

Travelled with family
Liked: Cleanliness, staff & service
A few things to take into consideration the staff is very nice however the food was not good at all and very limited. The food at the Rosemarius was disgusting more of a salad bar buffet no sides, la fuentes buffet which is available most of the time was not good except for Mondays which is Mexican night. Breakfast at la fuentes is okay, the sopes the lady makes are amazing. But the snack bar is gross pizza, hot dogs, and burgers were gross. Alcohol? Super water down, I drank all day and never felt a thing. The entertainment was okay, shows only last 20 minutes. The fantasy show was really good, the pool entertainment was poor, I paid $400 more to switch from GR solaris thinking the Royal would be better and it was not! The kids club was okay, very basic. But they tried. The hurricane passed while we were there and the entire hotel was leaky everywhere, my kids actually slipped in the lobby because of it! Leaky hallways, our rooms got wet from the rain. The staff at the entrance just spends all day harrasing people to do their member plan. Beach Access is HORRIBLE, super rocky. I saw all this when I booked it in the reviews and I ignored the reviews, I should have believed everyone. I was so happy to go home, I will not come back to this hotel.
Stayed 6 nights in Sep 2024

2/10 Terrible

Tony

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
They should let people know that they can't go to the beach because they are huge rocks blocking you to enter the water . I came here to enjoy the see and going in the water,I was very disappointed.
Stayed 6 nights in Sep 2024

2/10 Terrible

Aman

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Water leakage all over in hall way and elevator. Only one elevator was working
Stayed 4 nights in Sep 2024