See all properties

Sandos Cancún All Inclusive - Adults Only

4.5 star property
4.5-star beachfront property near Delfines Beach

Choose dates to view prices

Photo gallery for Sandos Cancún All Inclusive - Adults Only

2 bars/lounges, poolside bar
Lobby
View from property
On the beach, white sand, free beach cabanas, sun loungers
3 outdoor pools, pool umbrellas, sun loungers

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Hot tub
  • Breakfast included
  • All-inclusive
  • Spa

Explore the area

Map
Cancun, QROO
  • La Isla Shopping Mall
    ‪3 min drive‬
  • El Rey Ruins
    ‪5 min drive‬
  • Delfines Beach
    ‪6 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪18 min drive‬

Room options

View all photos for Caribe Suite

Caribe Suite

Caribe Suite

  • 108 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

View all photos for Laguna suite

Laguna suite

Laguna suite

  • 84 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe room

Deluxe room | Beach/ocean view

Deluxe room

  • 42 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Sandos Suite

Sandos Suite | View from room

Sandos Suite

  • 74 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Balcony Deluxe Room

Balcony Deluxe Room

Balcony Deluxe Room

  • 43.0 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

You may also like

Ad
Aerial view

Moon Palace Cancun - All Inclusive

Cancun
  • Pool
  • All-inclusive
  • Spa
  • Kids pool
4.1 out of 5, Very good, 2,608 reviews
The price is CA $617
CA $752 total
includes taxes & fees
12 Apr - 13 Apr
Moon Palace Cancun - All Inclusive

About the area

Cancun

Beachfront retreat .Your stay at this Zona Hotelera property places you within 3 miles (5 km) of La Isla Shopping Mall and Delfines Beach. Also, El Rey Ruins is within 3 miles (5 km) and Cancun Convention Center is within 6 miles (10 km).

What's nearby

  • Aquaworld - 14 min walk - 1.2 km
  • La Isla Shopping Mall - 3 min drive - 2.3 km
  • El Rey Ruins - 5 min drive - 4.2 km
  • Delfines Beach - 6 min drive - 5.1 km
  • Cancun Convention Center - 7 min drive - 5.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 18 min drive

Restaurants

  • ‪Restaurant nebbiolo en cancun - ‬2 min walk
  • ‪JW Marriott Lobby Bar - ‬8 min walk
  • ‪Porfirio's Cancun - ‬8 min walk
  • ‪Puerto Madero - ‬8 min walk
  • ‪Club 91 Lounge - ‬9 min walk

About this property

Sandos Cancún All Inclusive - Adults Only

4.5-star beachfront property near Delfines Beach
Sandos Cancún All Inclusive - Adults Only is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with complimentary cabanas and umbrellas. Cool off in one of the 3 outdoor swimming pools at Sandos Cancún All Inclusive - Adults Only, and enjoy amenities like a health club and a hot tub.

Free breakfast is available daily. There are 5 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a steam room, a garden, and a terrace. Self parking is free. A complete renovation of Sandos Cancún All Inclusive - Adults Only was completed in 2017.

Smoking is allowed in designated areas at this 4.5-star Cancun property.

  • 1 building
  • 213 guestrooms or units
  • 8 levels
  • 5 dining venues
  • 2 bars or lounges
  • 6254 sq ft of conference space
  • 581 sq m of conference space
  • Built in 1998
  • Buffet breakfast (free)
  • Deli
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
Sandos Cancún All Inclusive - Adults Only offers 213 accommodations with iPod docking stations and free minibar items. Beds feature pillowtop mattresses. 32-inch Smart televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is offered daily and in-room massages can be requested.

Guests can pamper themselves by indulging in the onsite spa services. There are 13 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. The spa is equipped with a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Languages

English, Spanish

Similar properties

Private beach nearby, free beach shuttle, beach bar

Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive

  • Pool
  • All-inclusive
  • Spa
  • Pet-friendly
4.3 out of 5, Excellent, 955 reviews
The price is CA $674
CA $674 total
includes taxes & fees
10 Apr - 11 Apr
Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 5 restaurants
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Fitness classes
  • Health club
  • Hot tub
  • Piano
  • Sauna
  • Shopping
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch smart TV with cable channels
  • iPod dock

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sandos Cancún All Inclusive - Adults Only

Children and extra beds

  • This property welcomes adults only.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of MXN 5000 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a smoke detector and a security system in each accommodation.

The Sandos Cancun Hotel will become an adults-only hotel for those over 18 years of age starting January 1, 2025.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cancun All Inclusive Luxury
Cancun Luxury Experience Resort
Experience Resort
Experience Resort Cancun
Luxury Cancun Resort
Sandos Cancun Luxury Experience
Sandos Lifestyle Resort All Inclusive
Sandos Luxury Cancun
Sandos Luxury Experience
Sandos Luxury Experience Resort All Inclusive
Sandos Cancun Lifestyle
Sandos Luxury Resort All Inclusive
Sandos Luxury
Sandos Lifestyle
Sandos Cancun Luxury Resort All Inclusive
Sandos Cancun Lifestyle All Inclusive
Sandos Lifestyle All Inclusive
Sandos Cancun Luxury Experience Resort All Inclusive
dos Cancun Lifestyle Inclusiv

Sandos Cancún All Inclusive - Adults Only Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 810 out of 1851 reviews
Rating 8 - Good. 456 out of 1851 reviews
Rating 6 - Okay. 308 out of 1851 reviews
Rating 4 - Poor. 142 out of 1851 reviews
Rating 2 - Terrible. 135 out of 1851 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Eric

Stayed 4 nights in Oct 2024

6/10 Okay

van long

Travelled with group
Liked: Cleanliness, staff & service
the property is ok and clean. food is the same all week. not great. drinks are good and staff was helpful!
Stayed 7 nights in Dec 2024

2/10 Terrible

DEAN, ROANOKE

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Very disappointed with this property. It’s a 3 star at best. Poor and limited food choices. Only 1 lobby bar open in the evening and the entertainment only performed for an hour. It’s not even like a resort, it’s more like a regular older hotel. Small with not a lot going on. They offer all inclusive but with limited food choices it’s not worth it. Drinks were not very good. Had to make sure they actually poured what we ordered. We will not be returning. The only positive is the beach. Large beach area with lots of loungers.
Stayed 5 nights in Dec 2024

8/10 Good

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Maathangee

Stayed 5 nights in Sep 2024

8/10 Good

Mark S

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all the on site restuarants were booked up for the time we were staying at the resort.
Stayed 6 nights in Nov 2024

6/10 Okay

Sallie Regine

Travelled with partner
Liked: Cleanliness, property conditions & facilities
This was a decent all inclusive. The property was very pretty and the views of the beach was stunning. The staff for this property were interesting. Some of the staff were super friendly and attentive and some were super rude and mean to my boyfriend and I. So that wasn’t fun especially since we were celebrating my birthday. Edgar at front desk was lovely and very attentive shout out to him ! The food was a 3/5 the buffet options were good but I wish the food was bit better for the restaurants you need to leave in advance for. Seasons restaurant food was disgusting I wouldn’t recommend. We ended up leaving the resort for food. Drinks 1/5 They really watered down the drinks at this resort which was unfortunate. I never felt a buzz the whole trip, just empty calories. The minibar options were also limited with soft drinks and beer as the only option. Overall I would rate it a 3 out of 5 I think it’s a beautiful property but I would definitely recommend some upgrades and restructuring on the alcohol and food offerings.
Stayed 4 nights in Dec 2024

6/10 Okay

Chelsea Tiffany

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The staff are welcoming and friendly. Housekeeping was fantastic. The poolside bar service was excellent and friendly.
Stayed 7 nights in Dec 2024

6/10 Okay

Maria Catherine

Liked: Cleanliness
Close to airport. Food is average. Staff are friendly. We got great view.
Stayed 3 nights in Dec 2024

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very welcoming and friendly, anything we needed was given really appreciate the customer service
Stayed 5 nights in Dec 2024

10/10 Excellent

Regenald, Ocoee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food at the restaurants were not great. Bland and flavorless. All other things were beyond my expectations! Highly recommend
Stayed 5 nights in Dec 2024

10/10 Excellent

Don Devassykutty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall Just Great!
Stayed 3 nights in Dec 2024

2/10 Terrible

Timothy

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
This place food was terrible , It was the cheapest quality and not safe to eat. My husband got food poisoning and he was vomiting and big time diarrhea , we were not the only one there were multiple of our friends got sick too.we were going to buy a time share but after this happen we changed our mind.I thought this was an adult only but there were alot of family with kids were there. their food were cold and the portion as a joke , like one table spoon of mashed patotoes , Lazagna look like someone just through up a small pile like a 2 table spoon size. The Japanese was the only one that were decent enough for hot food, so disappointed for this vacation .and another thing their toilet were so gross because the whole time i was there their toilet were not flushing or plumming issued I do not recommend this place to anyone.You will be very disappointed .
Stayed 5 nights in Dec 2024

2/10 Terrible

Tufail

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My experience at Sandos Cancun was beyond disappointing—it was terrible. The hotel fell far short of expectations and did not deserve its advertised 5-star rating. From the moment we arrived, it was clear this was not what we had signed up for. The pool was dirty, the ice maker didn’t work, the TV was broken, and everything about the property felt outdated. The food was not only low-quality but had very limited options. On top of that, our room was dirty, the bathroom toilet door was problematic, and the bed was uncomfortably hard. What made it even worse was the beachfront CANCÚN sign. Unlike the photos in the advertisements, it was broken, rusted, and shoved off to the side, which felt emblematic of the entire experience—nothing was as promised. The lobby also had a bad odor that was unpleasant to deal with. The chief concierge, Stefano Rayo, assured me that he would contact Expedia and confirm the six-night refund. However, I received multiple emails from Expedia stating that Sandos had denied the refund, even though Expedia pushed for flexibility. Feeling ripped off and desperate, I had to spend an extra $2,500 to book another hotel on the same day. Thankfully, I found one with a single availability, but this added to the stress and cost of my trip. The buffet service was another disaster. One day at lunch, the tables didn’t even have towels or utensils set. We had to ask, and the waiter brought what looked like paper towels from the bathroom—completely unacceptable.
Stayed 7 nights in Dec 2024

6/10 Okay

Charles

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Kevin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I didn't like was the fact that I did have hot water to the shower. they never fixed it neither did they relocate me to another room.
Stayed 5 nights in Nov 2024

8/10 Good

Ryan Matthew

Liked: Cleanliness, staff & service
Staff and food were great. Fun entertainment too. The hotel is showing its age however.
Stayed 7 nights in Nov 2024

2/10 Terrible

David

Travelled with group
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Not one electronic in my room worked. Fridge was not cold and all “inclusive” drinks inside were hot so they brought us an ice bucket with drinks. When I used the phone to call it in the phone did not work properly and they couldn’t hear me. The refrigerator was not replaced. Outlets to charge my electric devices all did not work but the one for the television so I unplugged the television to be able to use that outlet to charge my electronics! Iron did not work, go book your stay somewhere else. The door for the balcony did not work and the whole resort seems to be falling apart, very outdated!!
Stayed 5 nights in Dec 2024

8/10 Good

SARAHJANE

Travelled with family
Liked: Staff & service, amenities
The food and service was great. The bad part is the room it was out dated and was able to hear everything outside so it was difficult to sleep.
Stayed 5 nights in Dec 2024

4/10 Poor

Rosalia

Travelled with partner
Disliked: Staff & service
Hotel was clean, staff was okay.food was horrible, me and my husband got sick. Also all the pools were ice cold!!! We will not be going back!!!
Stayed 5 nights in Dec 2024

10/10 Excellent

Marta

Liked: Amenities
Very clean resort , staff very nice, always saying hello and smiling. Clean pools, nice beach, good place to spend time in nice and calm environments.
Stayed 3 nights in Dec 2024

8/10 Good

HING KWOK

Travelled with family
Liked: Staff & service
This property is too old which needs renovation and even the towels are no longer white. Other than that are just ok for what you paid. The beach is beautiful.
Stayed 4 nights in Dec 2024

10/10 Excellent

VASYL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing restaurants
Stayed 7 nights in Nov 2024

10/10 Excellent

Brandyn

Travelled with partner
We would definitely recommend this stay location,people and food is absolutely amazing. The room are a little outdated and not very cozy and fashionable if that’s what you’re worried about but if it wasn’t becoming an Adult’s only we would definitely stay again
Stayed 5 nights in Nov 2024

8/10 Good

Janvi Khushvadan

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The overall experience was good with the property, the only thing we personally didn't feel good was the room, they were bit old compared to outer area of the property, however other than that everything was excellent.
Stayed 5 nights in Nov 2024