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Sandos Cancún All Inclusive - Adults Only

4.5 star property
4.5-star beachfront property near Delfines Beach

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Photo gallery for Sandos Cancún All Inclusive - Adults Only

2 bars/lounges, poolside bar
3 outdoor pools, pool umbrellas, sun loungers
Lobby
On the beach, white sand, free beach cabanas, sun loungers
View from property

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Hot tub
  • Breakfast included
  • All-inclusive
  • Spa

Explore the area

Map
Cancun, QROO
  • La Isla Shopping Mall
    ‪3 min drive‬
  • El Rey Ruins
    ‪5 min drive‬
  • Delfines Beach
    ‪6 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪18 min drive‬

Room options

View all photos for Caribe Suite

Caribe Suite

Caribe Suite

  • 108 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

View all photos for Laguna suite

Laguna suite

Laguna suite

  • 84 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe room

Deluxe room | Beach/ocean view

Deluxe room

  • 42 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Sandos Suite

Sandos Suite | View from room

Sandos Suite

  • 74 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Balcony Deluxe Room

Balcony Deluxe Room

Balcony Deluxe Room

  • 43.0 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Similar properties

2 outdoor pools, pool umbrellas, sun loungers

Fiesta Americana Condesa Cancun All Inclusive

  • Pool
  • All-inclusive
  • Spa
  • Pet-friendly
4.4 out of 5, Excellent, (3651)
The price is CA $661
per night
CA $812 total
includes taxes & fees
21 Mar - 22 Mar
Fiesta Americana Condesa Cancun All Inclusive

About the area

Cancun

Beachfront retreat .Your stay at this Zona Hotelera property places you within 3 miles (5 km) of La Isla Shopping Mall and Delfines Beach. Also, El Rey Ruins is within 3 miles (5 km) and Cancun Convention Center is within 6 miles (10 km).

What's nearby

  • Aquaworld - 14 min walk - 1.2 km
  • La Isla Shopping Mall - 3 min drive - 2.3 km
  • El Rey Ruins - 5 min drive - 4.2 km
  • Delfines Beach - 6 min drive - 5.1 km
  • Cancun Convention Center - 7 min drive - 5.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 18 min drive

Restaurants

  • ‪Restaurant nebbiolo en cancun - ‬2 min walk
  • ‪JW Marriott Lobby Bar - ‬8 min walk
  • ‪Porfirio's Cancun - ‬8 min walk
  • ‪Puerto Madero - ‬8 min walk
  • ‪Club 91 Lounge - ‬9 min walk

About this property

Sandos Cancún All Inclusive - Adults Only

4.5-star beachfront property near Delfines Beach
Sandos Cancún All Inclusive - Adults Only is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with complimentary cabanas and umbrellas. Cool off in one of the 3 outdoor swimming pools at Sandos Cancún All Inclusive - Adults Only, and enjoy amenities like a health club and a hot tub.

Free breakfast is available daily. There are 5 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a steam room, a garden, and a terrace. Self parking is free. A complete renovation of Sandos Cancún All Inclusive - Adults Only was completed in 2017.

Smoking is allowed in designated areas at this 4.5-star Cancun property.

  • 1 building
  • 213 guestrooms or units
  • 8 levels
  • 5 dining venues
  • 2 bars or lounges
  • 6254 sq ft of conference space
  • 581 sq m of conference space
  • Built in 1998
  • Buffet breakfast (free)
  • Deli
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
Sandos Cancún All Inclusive - Adults Only offers 213 accommodations with iPod docking stations and free minibar items. Beds feature pillowtop mattresses. 32-inch Smart televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is offered daily and in-room massages can be requested.

Guests can pamper themselves by indulging in the onsite spa services. There are 13 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. The spa is equipped with a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:00 AM
  • 5 restaurants
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • 3 outdoor pools
  • Fitness classes
  • Beach volleyball
  • Beach yoga
  • Fitness center
  • Sauna
  • Shopping
  • Spa services
  • Hot tub
  • Steam room
  • Volleyball
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch Smart TV
  • Cable channels
  • iPod dock

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow-top mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Espresso maker
  • Free bottled water
  • Free minibar

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sandos Cancún All Inclusive - Adults Only

Children and extra beds

  • This property welcomes adults only.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of MXN 5000 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a smoke detector and a security system in each accommodation.

The Sandos Cancun Hotel will become an adults-only hotel for those over 18 years of age starting January 1, 2025.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cancun All Inclusive Luxury
Cancun Luxury Experience Resort
Experience Resort
Experience Resort Cancun
Luxury Cancun Resort
Sandos Cancun Luxury Experience
Sandos Lifestyle Resort All Inclusive
Sandos Luxury Cancun
Sandos Luxury Experience
Sandos Luxury Experience Resort All Inclusive
Sandos Cancun Lifestyle
Sandos Luxury Resort All Inclusive
Sandos Luxury
Sandos Lifestyle
Sandos Cancun Luxury Resort All Inclusive
Sandos Cancun Lifestyle All Inclusive
Sandos Lifestyle All Inclusive
Sandos Cancun Luxury Experience Resort All Inclusive
dos Cancun Lifestyle Inclusiv

Sandos Cancún All Inclusive - Adults Only Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 808 out of 1844 reviews
Rating 8 - Good. 459 out of 1844 reviews
Rating 6 - Okay. 303 out of 1844 reviews
Rating 4 - Poor. 140 out of 1844 reviews
Rating 2 - Terrible. 134 out of 1844 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Eric

Stayed 4 nights in Oct 2024

2/10 Terrible

DEAN, ROANOKE

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Very disappointed with this property. It’s a 3 star at best. Poor and limited food choices. Only 1 lobby bar open in the evening and the entertainment only performed for an hour. It’s not even like a resort, it’s more like a regular older hotel. Small with not a lot going on. They offer all inclusive but with limited food choices it’s not worth it. Drinks were not very good. Had to make sure they actually poured what we ordered. We will not be returning. The only positive is the beach. Large beach area with lots of loungers.
Stayed 5 nights in Dec 2024

4/10 Poor

Rosalia

Travelled with partner
Disliked: Staff & service
Hotel was clean, staff was okay.food was horrible, me and my husband got sick. Also all the pools were ice cold!!! We will not be going back!!!
Stayed 5 nights in Dec 2024

10/10 Excellent

Marta

Liked: Amenities
Very clean resort , staff very nice, always saying hello and smiling. Clean pools, nice beach, good place to spend time in nice and calm environments.
Stayed 3 nights in Dec 2024

8/10 Good

HING KWOK

Travelled with family
Liked: Staff & service
This property is too old which needs renovation and even the towels are no longer white. Other than that are just ok for what you paid. The beach is beautiful.
Stayed 4 nights in Dec 2024

10/10 Excellent

VASYL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing restaurants
Stayed 7 nights in Nov 2024

10/10 Excellent

Brandyn

Travelled with partner
We would definitely recommend this stay location,people and food is absolutely amazing. The room are a little outdated and not very cozy and fashionable if that’s what you’re worried about but if it wasn’t becoming an Adult’s only we would definitely stay again
Stayed 5 nights in Nov 2024

8/10 Good

Janvi Khushvadan

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The overall experience was good with the property, the only thing we personally didn't feel good was the room, they were bit old compared to outer area of the property, however other than that everything was excellent.
Stayed 5 nights in Nov 2024

10/10 Excellent

justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very excellent staff
Stayed 6 nights in Nov 2024

8/10 Good

Eva Paidamoyo

Travelled with group
Liked: Staff & service, amenities
It’s a bit old. The sinks had rust in them and the tv was old couldn’t connect through screen mirroring. Also it’s a resort for older people, I would say 35 . If you are younger this is not the resort for you. Everything else was good.
Stayed 5 nights in Oct 2024

10/10 Excellent

Maday

Stayed 4 nights in Nov 2024

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, friendly staff, good entertainment, beautiful beach, good food options, very clean❤️
Stayed 5 nights in Nov 2024

4/10 Poor

Ana L.

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The waiting time to het my room was way too long. The balcony doors were broken we reported and never fixed. There was a bad liking from the air conditioner and my luggage got socking wet some of clothes my clothes, one of my beautiful hot got damaged. Also my hair dryer. The fridge was missing in the room. We gotten one when it was almost time to leave. One of the frome desk guy was not too professional. The food and the drinks were horrible. I hardly eaten or drink in the hotel. I would never go back to that hotel and I would neither to recommend any one to stay in there.
Stayed 5 nights in Nov 2024

10/10 Excellent

Yvette

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff fast, friendly, very professional and a lot of fun. Would highly recommend!
Stayed 3 nights in Nov 2024

10/10 Excellent

Juan Manuel Martinez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

4/10 Poor

Angelica

Liked: Property conditions & facilities
Stayed 4 nights in Nov 2024

4/10 Poor

James

Travelled with partner
Bathrooms outs side the rooms were awful
Stayed 7 nights in Nov 2024

6/10 Okay

Melba

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for a long weekend stay. The buffet was very good. Beach and pools were nice. Limited restaurants but the show on Monday night was excellent! Lovely stay and the service and bartenders were great.
Stayed 4 nights in Nov 2024

8/10 Good

Geoffrey Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view/location was fantastic. A short trip from the airport and walking distance to the main street for public transport. Friendly staffing with many organized activities. The buffet was good with seemily endless options. In house restaurants had better quality meals. And having a ocean side bar serving ample drink options was very luxurious. Only downsides noted were room service and music. The room service could use some work, felt/tasted of prison food. They played very loud music at the pool area for hours throughout the day which dampened our relaxing holiday, it's was difficult to escape the noise. Overall a 8/10 visit, and would come again.
Stayed 7 nights in Nov 2024

10/10 Excellent

Anik Al

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small resort, but offered various restaurant options. Staff was very friendly. Room service could have been better.
Stayed 3 nights in Nov 2024

10/10 Excellent

Xiang

Liked: Cleanliness, staff & service, amenities
Overall is good, the gym is not great, a lot of machines are broken
Stayed 8 nights in Aug 2024

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beach front all inclusive resort
Stayed 6 nights in Nov 2024

8/10 Good

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like the fact that no one gave us information about the night activities around the hotel ..
Stayed 3 nights in Nov 2024

8/10 Good

Derek Lee, Farmington

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Didn’t have hot water in the master shower any day we were there. Room service didn’t work, would place an order or ask for extra towels but never received. Good drinks and very friendly staff
Stayed 4 nights in Oct 2024