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Sandos Cancún All Inclusive

4.5 star property
4.5-star beachfront property near Delfines Beach

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sandos Cancún All Inclusive

2 bars/lounges, poolside bar
View from property
On the beach, white sand, free beach cabanas, sun loungers
3 outdoor pools, pool umbrellas, sun loungers
Lobby

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • All-inclusive
  • Hot tub
  • Spa

Explore the area

Map
Cancun, QROO
  • Ballenas Beach
    4 min walk
  • Preferred Club Lounge - Secrets The Vine
    1 min walk
  • Cancun Bus Station ADO
    18 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    18 min drive

Room options

View all photos for Caribe Suite

Caribe Suite

Caribe Suite

  • 108 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

View all photos for Laguna suite

Laguna suite

Laguna suite

  • 84 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe room

Deluxe room | Beach/ocean view

Deluxe room

  • 42 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Sandos Suite

Sandos Suite | View from room

Sandos Suite

  • 74 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Balcony Deluxe Room

Balcony Deluxe Room

Balcony Deluxe Room

  • 43.0 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Similar properties

Building design

Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive

Pool
Breakfast included
All-inclusive
Spa
4.3 out of 5, Excellent, (781)
The price is CA $699
per night
CA $699 total
includes taxes & fees
14 Jan - 15 Jan
Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive

About the area

Cancun

Beachfront retreat .Your stay at this Zona Hotelera property places you within 3 miles (5 km) of La Isla Shopping Mall and Delfines Beach. Also, El Rey Ruins is within 3 miles (5 km) and Cancun Convention Center is within 6 miles (10 km).

What's nearby

  • Aquaworld - 14 min walk
  • La Isla Shopping Mall - 3 min drive
  • El Rey Ruins - 5 min drive
  • Delfines Beach - 6 min drive
  • Tortuga Beach - 14 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 18 min drive

Restaurants

  • ‪Restaurant nebbiolo en cancun - ‬2 min walk
  • ‪JW Marriott Lobby Bar - ‬8 min walk
  • ‪Porfirio's Cancun - ‬8 min walk
  • ‪Puerto Madero - ‬8 min walk
  • ‪Club 91 Lounge - ‬9 min walk

About this property

Sandos Cancún All Inclusive

4.5-star beachfront property near Delfines Beach
Sandos Cancún All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with complimentary cabanas and umbrellas. Cool off in one of the 3 outdoor swimming pools at Sandos Cancún All Inclusive, and enjoy amenities like a health club and a spa tub.

Free breakfast is available daily. There are 5 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a steam room, a garden, and a terrace. Self parking is free. A complete renovation of Sandos Cancún All Inclusive was completed in 2017.

Smoking is allowed in designated areas at this 4.5-star Cancun property.

  • 1 building
  • 213 guestrooms or units
  • 8 levels
  • 5 dining venues
  • 2 bars or lounges
  • 6254 sq ft of conference space
  • 581 sq m of conference space
  • Built in 1998
  • Buffet breakfast (free)
  • Deli
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
Sandos Cancún All Inclusive offers 213 accommodations with iPod docking stations and free minibar items. Beds feature pillowtop mattresses. 32-inch Smart televisions come with cable channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is offered daily and in-room massages can be requested.

Guests can pamper themselves by indulging in the onsite spa services. There are 13 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. The spa is equipped with a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:00 AM
  • 5 restaurants
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • 3 outdoor pools
  • Fitness classes
  • Beach volleyball
  • Beach yoga
  • Fitness center
  • Sauna
  • Shopping
  • Spa services
  • Spa tub
  • Steam room
  • Volleyball
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch Smart TV
  • Cable channels
  • iPod dock

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow-top mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Food and drink

  • Espresso maker
  • Free bottled water
  • Free minibar

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sandos Cancún All Inclusive

Children and extra beds

  • This property welcomes adults only.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of MXN 5000 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a smoke detector and a security system in each accommodation.

The Sandos Cancun Hotel will become an adults-only hotel for those over 18 years of age starting January 1, 2025.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cancun All Inclusive Luxury
Cancun Luxury Experience Resort
Experience Resort
Experience Resort Cancun
Luxury Cancun Resort
Sandos Cancun Luxury Experience
Sandos Lifestyle Resort All Inclusive
Sandos Luxury Cancun
Sandos Luxury Experience
Sandos Luxury Experience Resort All Inclusive
Sandos Cancun Lifestyle
Sandos Luxury Resort All Inclusive
Sandos Luxury
Sandos Lifestyle
Sandos Cancun Luxury Resort All Inclusive
Sandos Cancun Lifestyle All Inclusive
Sandos Lifestyle All Inclusive
Sandos Cancun Luxury Experience Resort All Inclusive
dos Cancun Lifestyle Inclusiv

Sandos Cancún All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 768 out of 1746 reviews" "
Rating 8 - Good. 437 out of 1746 reviews" "
Rating 6 - Okay. 280 out of 1746 reviews" "
Rating 4 - Poor. 127 out of 1746 reviews" "
Rating 2 - Terrible. 134 out of 1746 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

DEAN, ROANOKE

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Very disappointed with this property. It’s a 3 star at best. Poor and limited food choices. Only 1 lobby bar open in the evening and the entertainment only performed for an hour. It’s not even like a resort, it’s more like a regular older hotel. Small with not a lot going on. They offer all inclusive but with limited food choices it’s not worth it. Drinks were not very good. Had to make sure they actually poured what we ordered. We will not be returning. The only positive is the beach. Large beach area with lots of loungers.
Stayed 5 nights in Dec 2024

6/10 Okay

Melba

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Jo Ann, Brigantine

Liked: Amenities
Very good
Stayed 5 nights in Nov 2024

10/10 Excellent

Jocelyne

Stayed 5 nights in Sep 2024

10/10 Excellent

Lorena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff excellent service
Stayed 3 nights in Sep 2024

8/10 Good

Edgar

Stayed 3 nights in Sep 2024

10/10 Excellent

ANAND

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overall experience at the facility, fairly small hotel and older rooms and crowd however the customer service was suburb throughout the stay.
Stayed 4 nights in Sep 2024

10/10 Excellent

Carlos

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very kind and friendly, our rooms were always very clean. Everything was amazing for a relaxing vacation
Stayed 5 nights in Sep 2024

8/10 Good

Eduardo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel!
Stayed 6 nights in Sep 2024

6/10 Okay

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2024

6/10 Okay

Tell Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

8/10 Good

Mehrshad

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The entertainment staff were amazing as well as the views. The only complaints were in the room service and housekeeping department. They were not very professional. The food there was also average. I’ve had much better Hispanic food in America. However, besides these few complaints everything else was perfect, I highly recommend staying especially if these complaints are fixed.
Stayed 8 nights in Sep 2024

8/10 Good

Laquashei

Travelled with family
Liked: Cleanliness, staff & service
The water was oily.. some of the rooms should be updated
Stayed 4 nights in Sep 2024

8/10 Good

Veronica Lea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Renard

Liked: Cleanliness, staff & service, property conditions & facilities
This was my first time at Sandos Cancun with my girlfriend and it was amazing. The food was good and it was easy to do excursions and they were able to pick us up. It was fun and relaxing!
Stayed 4 nights in Sep 2024

8/10 Good

dave

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accessibility to food needs major improvement. A la carte restaurants have couple of preset items very little choice . There are times when no restaurants are open only room service . Food did taste good tho
Stayed 6 nights in Sep 2024

10/10 Excellent

Brenda, Marlborough

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good
Stayed 3 nights in Sep 2024

8/10 Good

Quinton Lee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice resort. Bring cash because everything is quite expensive. Laundry service expensive, spa expensive, anything that’s not food and your room is expensive. The food is mostly pretty good, definitely not gourmet but good enough. Lots of nice events and parties organized by resort staff. Lots of fun and games. Nice stay good time.
Stayed 8 nights in Sep 2024

6/10 Okay

Diego J

Liked: Staff & service
Property staf wqs awesome! The dancers and small club was a blast!
Stayed 4 nights in Sep 2024

10/10 Excellent

Saul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place, friendly people, good food. Can’t wait to go back there again
Stayed 4 nights in Sep 2024

10/10 Excellent

Wilson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sería importante tener un área de cambio de ropa exclusivo para los clientes que dejan el hotel o los que llegan y tienen que esperar mientras les entregan la hsbitacion
Stayed 7 nights in Sep 2024

4/10 Poor

Loreley A

Travelled with group
Disliked: Amenities, property conditions & facilities
Some of the staff members were so nice but others weren’t even friendly, They took almost 2 hours to bring my luggage to my room!! cristian from the bar was the best one!
Stayed 3 nights in Sep 2024

8/10 Good

Marina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sandos Cancun can best be utilized as a home base for further exploration of the area, like parasailing or exploring the authentic Mexican bone marrow tacos at local steakhouses like Porfirio’s. Thank you to Stephano, the front desk manager, and Luis, the manager at the spa for smoothing our stay. We ended up with 7 massages and hydrotherapies. Mario and Mily, our massage therapists, took excellent care of us and made sure we got the most out of the experience. The best restaurant of the resort is the St. Trop, from which breakfast and lunch really do look like the view from the St. Tropez region’s restaurants on the coast of France. Rosalia and Rocio, our wait staff there, were very professional and the manager Kenya handled the daily operations very well.There are yet ways to make the most of this hotel. Make sure to explore the gym/spa, under one roof, check out the VIP bar on the sixth floor. You will want to check out Bar One as well as catch live music at eight pm featuring local talents, with seating indoors with a scenic seated outdoor section. I would recommend steakhouse Porfirio’s (around the corner) for top-world experience for food, service & location. Check out Isla Majestica for snorkeling & other attractions like its beaches as this is the best quality destination for those categories for sure. Overall, a good stay and I would recommend this hotel to others who may be considering it. The other hotels seem rather empty compared to Sandos. Thanks for reading!
Stayed 12 nights in Aug 2024

8/10 Good

Marisa Eileen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024