Secrets The Vine Cancun - Adults Only - All Inclusive

5.0 star property
5-star adults-only property near La Isla Shopping Mall, connected to a shopping center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Secrets The Vine Cancun - Adults Only - All Inclusive

Beach/ocean view
View from room
Front of property
Premium bedding, in-room safe, individually decorated
Premium bedding, in-room safe, individually decorated

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Pool
    Pool
  • All-inclusive
    All-inclusive
  • Spa
    Spa
  • Gym
    Gym

Explore the area

Map
Blvd. Kukulcan km. 14.5 Retorno Del Rey, Lot 38 & 38-b, Zona Hotelera, Cancun, QROO, 77500
  • Ballenas Beach
    2 min walk
  • Aquaworld
    12 min walk
  • Luxury Avenue Shopping Mall
    16 min walk
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    18 min drive

Room options

Run of the House

  • 44 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Preferred Club Deluxe Ocean View Double

  • 44 sq m
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds

Deluxe Ocean View Double

  • 44 sq m
  • Sleeps 3
  • 2 Double Beds

Preferred Club Master Suite Ocean Front

  • 123 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Preferred Club Deluxe Ocean View King

  • 44 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Deluxe Partial Ocean View Double

  • 44 sq m
  • Sleeps 3
  • 2 Double Beds

Preferred Club Master Suite Ocean View

  • 123 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite Ocean View King

  • 66 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Preferred Club Honeymoon Suite Ocean View

  • 72 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

Master Suite Ocean Front

  • 123 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Preferred Club Junior Suite Ocean View King

  • 66 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Honeymoon Suite Ocean Front

  • 72 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Preferred Club Honeymoon Suite Ocean Front

  • 72 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Master Suite Ocean View

  • 123 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Ocean View King

  • 44 sq m
  • Sleeps 2
  • 1 King Bed

Honeymoon Suite Ocean View

  • 72 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Partial Ocean View King

  • 44 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Cancun

Beachside getaway.Your stay at this Zona Hotelera property places you within 2 miles (3 km) of La Isla Shopping Mall and Iberostar Cancun Golf Course. Ballenas Beach and Aquaworld are also within half a mile (1 km).

What's nearby

  • Aquaworld - 12 min walk
  • Iberostar Cancun Golf Course - 2 min drive
  • La Isla Shopping Mall - 3 min drive
  • Cancun Interactive Aquarium - 3 min drive
  • Delfines Beach - 5 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 18 min drive

Restaurants

  • ‪Restaurant nebbiolo en cancun - ‬1 min walk
  • ‪JW Marriott Lobby Bar - ‬6 min walk
  • ‪Porfirio's Cancun - ‬18 min walk
  • ‪Puerto Madero - ‬19 min walk
  • ‪Club 91 Lounge - ‬7 min walk

About this property

Secrets The Vine Cancun - Adults Only - All Inclusive

5-star adults-only property near La Isla Shopping Mall, connected to a shopping center
Secrets The Vine Cancun - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Sit back and relax on the beach with cabanas (surcharge), umbrellas, and sun loungers. At Secrets The Vine Cancun - Adults Only - All Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. For a drink, you can stop by one of the onsite bars, including 3 poolside bars and 7 bars/lounges. A computer station is on site and WiFi is free in public spaces. This Art Deco property also offers a steam room, a fitness center, and a terrace. You'll have access to the outdoor pool at a partner property. Free self parking and valet parking are available.

This 5-star Cancun property is smoke free.

  • 1 building
  • 497 guestrooms or units
  • 18 levels
  • 3 bars by the pool
  • 7 bars or lounges
  • Meeting rooms
  • 22 sq ft of conference space
  • 2 sq m of conference space
  • Built in 2012
  • Deli
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Library
  • Terrace
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar on the beach
  • Dining venue
Secrets The Vine Cancun - Adults Only - All Inclusive offers 497 accommodations with safes and bathrobes. Rooms open to furnished balconies. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 42-inch flat-screen televisions come with satellite channels and pay movies. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

This Cancun property provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and international calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

The onsite spa has 14 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Italian, Japanese, Korean, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Area shuttle (surcharge)

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 3 poolside bars, 7 bars/lounges and 1 beach bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 4 outdoor pools
  • Access to nearby outdoor pool
  • Fitness classes
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Fitness center
  • Full-service spa
  • Pilates classes
  • Public winery tours
  • Sauna
  • Steam room
  • Wine tasting room
  • Winery release events
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs available on site

Room amenities

Entertainment

  • 42-inch flat-screen TV
  • Pay movies
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free rollaway beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

More

  • Connecting rooms available
  • Desk
  • Free international calls
  • Free local calls
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property enforces a strict dress code in the restaurants.

Access methods

Staffed front desk

Pets

  • Pets: USD 65 per pet, per night
  • Only dogs are allowed
  • Weight limit: 22 lbs per pet
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 65 per pet, per night
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. 

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cancun Vine
Cancun Vine Secrets
Secrets Cancun
Secrets Cancun All Inclusive
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Secrets The Vine Cancun - Adults Only - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 988 out of 1657 reviews" "
Rating 8 - Good. 328 out of 1657 reviews" "
Rating 6 - Okay. 175 out of 1657 reviews" "
Rating 4 - Poor. 84 out of 1657 reviews" "
Rating 2 - Terrible. 82 out of 1657 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Natashia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hi, you must fix the heat issue on the main floor. You are making plenty of money. For you not to take care of this is totally unsatisfactory.

8/10 Good

Kathy Jean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dining experiences were great.
Stayed 5 nights in Sep 2024

8/10 Good

Kathy Jean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The selection of dining was great.
Stayed 5 nights in Sep 2024

4/10 Poor

ALMARIE Louise

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Bridgette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

8/10 Good

Bridgette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was wonderful, spa and indoor amenities were very nice. Staff was welcoming and attentive. The atmosphere of the resort was very relaxing. The honeymoon ocean view suite was lovely! Restaurants for evening dining were very very good. My top 3 suggestions: 1: daytime dining needs a LOT of work. Food wasn’t tasty from Market (breakfast), Sports bar, swim up “buffet” should be discontinued and just made to order, and some bars didn’t make drinks well. Room service (24/7) was nice but taste and inclusions were very Inconsistent. For example; one day you’d get your pancakes with bacon, and another day you wouldn’t. Or French toast would have two very large pieces and another day two small pieces. 2: privacy…a) windows should be one way. You should be able to see out but people shouldn’t be able to see in. It makes it difficult to enjoy using amenities in the room (like the large soaking tub facing the floor to ceiling window); (b) there’s a lot of knocks on the door. You can’t just keep the privacy hanger on the door as you’ll miss your room service or even maintenance if you forget, but checking for food trays, or returning to the room for cleaning multiple times within the hour can be distracting to those resting/sleeping. 3: pools should stay open longer. At 6p, you are just beginning to feel the relief from the sun to enjoy the pool without the high sun/heat. Most resorts we’ve been to stay open through at least 9p. Non-motorized water sport would be nice. 8 of 10
Stayed 7 nights in Aug 2024

10/10 Excellent

Claria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ll be back in February ❤️
Stayed 3 nights in Aug 2024

10/10 Excellent

tylor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best Mexico resorts we have ever stayed at! The staff were all great & super helpful, the bartenders were awesome & fast and the wait staff by the pool were also really good. The dinners were some of the best dinners at an all inclusive. Our favorites were definitely the steakhouse & the Asian restaurant. Highly recommend checking this place out!
Stayed 6 nights in Aug 2024

10/10 Excellent

Deliante

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience
Stayed 2 nights in Jul 2024

6/10 Okay

Tyler

Travelled with partner
Liked: Cleanliness, staff & service
Don’t go if you like good food. Breakfast buffet was the exact same food daily, and often old/hard. Booked the “Romantic Dinner” package. Was told it was a private spot on the beach inside a cabana like the pictures multiple times via email from staff. Ended up being a plastic table with a table cloth in the corner of the patio next to the pool. Steak was then cooked incorrectly 3 times and after the 4th attempt we were eating using our phone flashlights because the rechargeable table light died and it was pitch black outside. Pools were great.
Stayed 6 nights in Aug 2024

10/10 Excellent

heba y

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff!
Stayed 5 nights in Aug 2024

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort
Stayed 2 nights in Aug 2024

4/10 Poor

Qiannan

This place is not clean, food not good.
Stayed 4 nights in Aug 2024

8/10 Good

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Adrian the outside Bartender made our experience even more wonderful
Stayed 5 nights in Aug 2024

10/10 Excellent

Daniela

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food great people
Stayed 3 nights in Aug 2024

10/10 Excellent

Irisa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My husband and I planned a week-long vacation and chose Secrets the Vine. Everything was flawless; the staff was exceptionally friendly, and there was a variety of entertainment each day. I would certainly return to this resort.
Stayed 5 nights in Aug 2024

10/10 Excellent

Gerardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was fine but it had a missing panel on the backside from, I’m assuming, storm damage. Also, could’ve been a bit more clear that there was a time share sales pitch involved but overall a good experience.
Stayed 3 nights in Aug 2024

8/10 Good

Deanza

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my wife really enjoyed our stay as we were celebrating my birthday. Our recommendations that would have made our stay excellent would have been the long wait on food at restaurants and there could have been more on property activities. Also, everyone kept asking if we were celebrating anything but nothing was done after they asked. I didn’t see the point in asking.
Stayed 4 nights in Aug 2024

10/10 Excellent

Seth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the beach access, the 3 pools, and the food was excellent
Stayed 3 nights in Aug 2024

10/10 Excellent

Shajae

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The different options of restaurant and pools. Plus an entrance to the beach was lovely. Also, that there were employees that were serving so that we can relax but still get drinks and food.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jazmine Brianna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is very clean and located in a quiet area. Please note that this resort had a lot of couples stay here so if you are looking for a party resort, this is not it.
Stayed 4 nights in Aug 2024

4/10 Poor

Mohammad Akhgar

Travelled with partner
Disliked: Cleanliness, amenities
I was asked if everything in my room was good and however I mentioned it to the staff that the bed was not good and very lumpy and gaping in a whole in the middle of the bed they said they will see to fix and did not follow up or even leave a note that it was not even attended to. also tried to limit us on food intake as it was all inclusive which was sad to see
Stayed 4 nights in Jul 2024

8/10 Good

Susanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the property and its setup. This is certainly a contender for us in Cancun. Out of 5 resorts we stayed at we make this our second choice to return. What we didn’t like is that these places are not designed for a quiet relaxing stay's even though they had the potential. Our room 2205 would have had two simple options to reduce noise from hallway. First, add a second door to main living space, move bed to other side of the room away from the door.
Stayed 7 nights in Jul 2024

10/10 Excellent

Karam L .

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very very clean and very organiz.
Stayed 9 nights in Jul 2024

10/10 Excellent

Albert, Fort Worth

Stayed 4 nights in Jul 2024